Potentially dying hard drive, would the warranty cover its replacement?
hi, i have an early 2011 15" MacBook Pro (8gb ram, 750gb Toshiba 5.4k hard drive) purchased in september.
lately its been dropping its main partitions regularly and screwing up disk permissions so in my paranoia i checked the S.M.A.R.T Status of the drive (System information declared it as Verified, and i sighed it off as one of the downsides of OS X) but not long after that i started getting major league beachballing.
verified my permissions and still it refused to go away, making even the most menial of tasks ie opening iTunes or a new tab in Chrome take an eternity.
so suspecting it was an issue with the drive i did a clean install on the drive (still got the beachballing on a new system... very suspicious) after that i then swapped it out with a 320gb i had from a previous laptop, suffices to say i was suprised by the vast increase in speed both in boot time and program access times though i did suspect it was more due to the fact i hadn't reinstalled my programs to it.
after this i thought i'd try and get a more thorough S.M.A.R.T. Report from my toshiba drive. after a bit of research i came across a little app called SMARTreporter. (have any of you guys used it?) and asked it to do a quick SMART test. this test failed due to an I/O error, convieniently around the time i got some beachballing. so i let it monitor my disk in the background.
basically every time i get beachballing i seem to get notified of an I/O error. lo and behold in the kernel log i get reports of i/o errors from my main drive. this makes me think that this drive is on its way out the door.
would my years warranty cover the replacement of it?
i would run the AHT test myself but my system came with Lion on it and my internet connection requires me to log in through a web page first before i can do anything rendering the internet test unuseable
i'll head to my nearest store on saturday and see what they can say about it.
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That took about 5.5 hours for my 60 gigs, so all in all I did over 6.5 passes of write-zeros and it all went fine. Not what I expected.
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Hi there,
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Thanks everybody!The modules are proprietary. They are installed in a slot secured with a tiny screw.
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Should I replace the hard drive or the motherboard on my pavilion dv9610?
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From what you describe, I would say the problem is with your video chip, however this is really just my best guess. One possible solution you may want to try is getting the GPU reflowed - the guy on the link below has a good reputation for doing this and if it turns out the GPU is not at fault he only charges a diagnostic fee of $29.99. At least it's an option to consider.
http://cgi.ebay.com/HP-DV2000-DV6000-DV9000-TX1000-Laptop-No-Video-REPAIR-/260674058980?pt=LH_Defaul...
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How can my daughter use the hard drive in the Time Capsule ...
So, I am in Oklahoma and my daughter is in Tennessee...
She has a Time Capsule where the Wi-fi base station quit working, but the hard drive may be OK.
She bought an Airport Express to use as a wi-fi router.
The question, then, is:
How can my daughter use the hard drive in the Time Capsule to do Time Machine backups?
Thank you very much for your insights.
RobertoIt can be done but is very messy. That is assuming the TC is still functional which I kind of doubt.. the wifi is seldom the only thing that will die .. so whatever problems it has the wifi would be the least of it.
Anyway.. do a factory reset to get started.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
If the LED is not lit then the TC is dead, not just the wireless.
The setup for using the TC is explained in the bottom of this thread.
TC in a second local network.
https://discussions.apple.com/thread/4817218?tstart=30
The idea is to set the TC to provide router function.. and the computer plugged in by ethernet to as a second network.. but there are rules on how this is done which I have explained in that thread.
I notice that Mountain Lion deals better with order of network priority than Snow Leopard used to .. so it might not need to have manually set gateway and dns.. although I would still recommend it. It simply stops the second network causing issues.
It is much easier to simply purchase an external drive and plug that in.
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Does MBA Hard Drive have longer warranty? Smart Status says drive is poop.
I know the Apple systems come with a 1 year warranty but I seem to remember in the past, many hard drive manufacturers actually warranty the hard drives longer than that. Of course label to remove them is not covered but curious, is the hard drive found in the original Rev A MacBook Air have a longer warranty from that manufacturer? If yes, who makes them, and who can one send them to for replacement. I would guess there are date codes found on them and if that is the case, I would think sending the drive to them, and a date code less than what there warranty is, one can get a replacement???
My MBA is still running but Disk Utility tells me there is a problem that can't be fixed. Recommends I back-up and take it to Apple for service. I have not tried to erase it and format it to see if that corrects issue but I take it this SMART Status is looking at something about the drive that a format will not fix.
I want to get ready to replace the drive if that happens. I have owned this MBair for 1 year 8 months so out of warranty from Apple but if the drive has longer warranty, I will take it out myself and get a replacement.
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tjHi,
I read we have never been to the moon... but I just don't believe it.
Hard disks have moving parts and are - while we can already fly to the moon - still not error resistant. You may experience hard disk failures usually within the first 24 hours, or never. Long believed. Google used its data from data centers (where the search engine lives) and saw that neither smart nor any other mechanism will be able to tell when a drive fails. I am using hard drives that run now for 9 years in daily use, without problems... of course it is sad if it fails after 1,5 years... but you can get it replaced easily. A common problem it is not. Go to the Apple dealer of your choice, bring your invoice and maybe you leave happy again. sometimes it works, sometimes not, better then whining here at least.
volker -
I believe my macbook pro hard drive is bad. I erased the drive and reinstalled the OS and the macbook still runs really slow. I dont know if the hard drive is the issue.
Did you try an SMC reset too? It's easily done and none of those resets to the best of my knowledge hurt anything. When I was fooling with my system, which at one point was a home made Fusion setup, I needed to reset the SMC sometimes to get the drives recognized. Reading the documentation the sudden motion sensor is drive related but that seems to be about it.
Some more specifics may be needed about the drive itself, the model number of your unit, and the OS version you're running.
At present, the problem seems sort of odd to me. FWIW cable problems can be quite intermittent. I used Scannerz to find some of the problems on my original system that I later converted to a new HD and SSD combo. It can find lots of problems if you learn how to use it right (HD problems, logic board system faults, and cable problems) but you need to get a system at least partially up and running to use it, and it doesn't sound to me like your there right now (in other words, don't go out and buy it because at this point I don't know how it could help you)
Another word of advice would be to not go out and start throwing parts at a problem unless you have a good idea what the source of the problem is. If you have a logic board problem, new drives and new cables won't make it go away, you'll just be wasting your money. Logic board problems, cable problems, and drive problems can all have very similar end user symptoms. The article that I linked above named "Hard Drive Problems" has a section on general symptoms of problems and if you read the article it becomes clear there's a lot of overlap associated with different types of problems.
I assume that your unit isn't under warranty. If, by chance it is I wouldn't even fool with it and I'd take it to Apple and let them deal with the problem. You also might want to check with whatever Apple sources you have available to test your system, like an Apple store, and see how much they'll charge (if anything) to evaluate the system.
I certainly hope this helps. -
I have a time machine backup file on a USB hard drive. I bought a time capsule / airport extreme, flat 3TB. I wish to transfer the backup file from the usb hard drive to the time capsule hard drive. 10.6.8
Unfortunately, Time Machine backups that are stored on a drive that has been connected directly to a Mac are completely different than Time Machine backups that are stored on a Time Capsule.
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http://pondini.org/TM/18.html
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