Potentially stupid question

I work in a photography studio and I am relatively unfamiliar with InDesign, having just gotten the program myself.
One of our clients is having a problem with our Photoshop files when they import them into InDesign.  We gave them a disk of images (jpegs and tifs).  These images having clipping paths around them (in addition to being dropped onto a white background).  There seems to be no problems with tifs.  If they attempt to use a jpeg, it will only appear to import as the path itself (just an outline).
I found people saying that clipping paths don't work with jpegs (but all this info was extremely dated) but other than that, I couldn't find anything remotely indicating the problem.  After a little bit of searching, I advised them to turn off the PS path when working with the image and that did appear to work.
They are, unfortunately, displeased with this answer (they think it will take too much time with so many images) and I was wondering if there were any other solutions to the problem.  They've got the disk, so there isn't a whole lot we can do on our end to fix the problem... and I'm not even entirely sure what caused the problem to begin with.  Any help would be greatly appreciated.

I'm not entirely sure I understand the question, but here goes:
By default, ID honors a clipping path (I think that's what you mean is happening) when it opens an image that contains one. This can be changed after the fact from the Object > Clipping Path > Options... dialog, or before the file is placed by showing the import options and unchecking the the box that says to use the path.
If you uncheck that box on one image, the setting should stick, at least for the current session, and there should be no need to show options again just to turn off the path. I usually use the shortcut of leaving the "Show Import Options" box UNCHECHED in the place dialog and hold down the Shift key while clicking OK to show the import options only when I need them.
Peter

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