Power Adapter.. issues

I'm working on a Powerbook G4 15Inch FW-800 and due to some lightning it fried the LIO Board which is the Sound/DC-In board, I replaced it as well as the RJ-11 Jack that had some fried components on it as well and everything runs just great on it now!! Except whenever the power adapter is plugged in or removed it restarts!! So i know the battery works great, until i plug in the power adapter, and the power adapter works great, until i unplug it and try to run off the battery.. I'm at a loss here, also the Battery Backup.. I tested the battery and it has the proper voltage but it still doesnt keep the date and time when the computer is off without battery or power adapter for like 30 minutes!!! HELP! please

Charles, First welcome to the discussions.
You need to get in touch with Applecare... They will want you to bring it in and if they determine that is is defective part they will probably replace it free of charge...However if they find the cause to be misuse or abuse then I would quess you might be out of luck and will have to pay to have it fixed...Cheers..Don

Similar Messages

  • AC Power Adapter issue with new (refurbished) ibook...

    I just got my refurbished ibook today and went to plug it in and test it, and then wanted to charge the battery on it. At first I thought it wasn't doing anything when I went to turn it on (it made the starting sound but the power button didn't turn on or anything), but then after trying a couple times, I noticed that the black screen had a faint image of an apple on it. I had the screen too far to the front for me to see it clearly (as it's an lcd screen) and later when setting my preferences, I had noticed the brightness was just too dim which I adjusted...
    So the power button never did glow when it was turned on (at least I didn't notice it after I got it booted up). My adapter's plug fits loosely in the socket on the laptop but still glows green, but all the time... Isn't it supposed to glow orange when charging??? Well I was setting up everything and did my power management settings as well, and as I have it set up to show me my battery level on the desktop, I was noticing that it was depleting (at what I would guess is a normal pace for my current settings), it started off around 83% and had gone down to 58% or so after about 1 and a half hours with highest settings basically. But my power adapter was plugged in the whole time... Shouldn't it be using my AC power and not the battery's?
    So I turned it off and now it is sitting there (hopefully charging), but that little green light on the adapter where it plugs into the laptop is just that, still green...
    Does all this mean that there is a problem with the power adapter and its ability to actually charge my laptop? I got this refurbished (from TigrfDirect) with a 1 year warranty (from Apple) so this should be covered, but as I just received the thing today, I really don't want to have to deal with a messed up AC Adapter...
    Also, I haven't even yet checked the battery itself to see what # it is and if it is one of the ones that is part of the recall or not... I would hate to have to do that and not have a working AC Adapter, though of course if the adapter is't working, I can't charge the thing anyways, so I guess I would have to wait another few weeks with dealing with Apple and the warranty issues anyways.
    I looked in the help section and the only suggestion they had for if your battery doesn't charge is to take it out and put it back in and then attach the adapter again. I guess I could do that at the same time I check on the battery's recall status, I just hate opening my computer up as soon as I get it. Also the battery cover is not totally flush with the rest of the case, one corner sticks up a bit, and I think it was a replaced item as it doesn't have the little LED lights that the computer says should be there to tell me how much the battery is charged (unless this is UNDER the cover for some reason, but the cover is bright white compared to the rest of the ibook coloring, so it seems as it was just a basic replacement cover used)...
    Ok, so thanks for any input you might have. I will let people know in a couple hours if the ibook has actually charged at all during that time or not...

    So I did the reset button thing and it didn't do anything at all... If I plug in the power adapter without the battery the laptop will not turn on at all, so I am guessing that it definitely is the adapter and will have to contact Apple to somehow get a new one. Oh great, tomorrow's Friday and isn't this a holiday weekend? Which means it will probably take even longer to get them to send me a replacement adapter... You think that buying a refurbished mac would mean that they would have tested out all the parts/components first before reselling it...
    And so while I was at it, I checked on my battery's model # and serial # and it is one of the ones on the recall list. I think I was right that it had been replaced (now that I know that the battery is part of the back cover) which would probably explain the recall battery as this is one of the older ibooks and should have been one of the lucky ones made before the ones on the list... I did get to see the lights (only 3 though) flash solid green for about 3 seconds when replacing the battery back into the laptop.
    One good thing did come out of this... As I was taking the keyboard out to find the computers serial # (I already filled out my form for the new battery), I was surprised to see an Airport card. Not that it would have surprised me too much in the first place except that it wasn't listed in the details/parts list when I bought the laptop. It was also listed that my laptop had a 10GB hard drive (while the picture on the website showed a 30GB one). The box it came in said 30GB as well, but I just dismissed that. I had went to see how much space I had left on the HD to see that it had 13.99GB and this is after any formatting, and the install of OS 10.2.8 including OS 9.2.2... So a few added bonuses to help make up for the fact that it is NOT is as good shape as I was expecting (or should be to even be sold as a refurb IMO), and the fact that the AC adapter is completely faulty.
    I just hope that I can get a new AC Adapter soon, so that I can at least be able use my laptop with some kind of power until the new replacement battery shows up. This must be some kind of terrible joke. I get the laptop to be able to use it for a few hours and then have it be without ANY kind of power for posibly up to 2 months? I seem to have the worst luck with Macs, which makes it strange as I have never had any problems with all the PC's I have ever used (and I started using computers when I was 4) but I have now had an imac die (possibly the HD), an Apple studio monitor start flashing on the screen possibly due to connector problems, and now this (and all within 2 months). I am almost ready to just give up, but I have spent too much time and money on all this mac stuff (and all for my obsession with OS X) to do it just yet.
    So please tell me macs aren't always this horrible, or else I will have to make up my own commercials where PCs are better because at least they turn on and boot up for more than 1 week (I think I had the imac working for about 5 days total before it would boot with errors).
    Or some kind soul could also mail me a working AC Adapter that would work with my ibook (if you happen to have a spare), so I could get to do more on it other than changing it's settings... I now only have 40% battery life left. I don't think I should even turn it on again as the boot up alone would drain away too much precious juice...

  • New Power Adapter Issue

    Okay, this is going to be kind of long, I apologize.
    So, I have a Macbook Pro that is a few years old (it's the last model to have the one button). Recently, by original power cord got frayed and stopped functioning, so I got a new one. I got the new L-shaped adapter and I started having issues. If I unplug it and plug it back in a few minutes later, it doesn't recognize that it's plugged in. But, if I shut down the computer and take out the battery and put it back in, it will start working until I unplug it again for an extended period of time. The cord works fine in my sisters computer, it's not a battery issue(got a new one after this problem), I reset the SMC, so the next thing on my list to check is the logic board. But then something occurred to me that I should have thought of earlier. What are the odds that my logic board will fail exactly the same time I bought a new power adapter? I think there is something different about the power adapter that is causing issues the SMC or something. Is this what's going on? Are there other reports of this happening? Is there going to be an SMC update to fix this?

    The new adapter with the angled plug doesn't work with older (pre-unibody) MBPs. If I were you, I would return or exchange it for one of the older ones with a straight plug. If you can't exchange it where you bought it, ask for a refund, and buy a new or refurbished adapter from one of these vendors:
    http://eshop.macsales.com/item/Apple/A1290AR/
    http://macbookadapter.com/85wcompare.html
    The first is a highly dependable Mac-centric vendor with whom many regular posters here have dealt often and happily, including myself. The second is a vendor I've never dealt with and can't vouch for. I mention them only because they advertise old-style MagSafe adapters both new and refurbished. Before ordering from either of these or any other vendor, telephone them and confirm that the older style is available and will be supplied to you if you order.
    Message was edited by: eww

  • HP Business EVO Notebook NX7010: Power Adapter Issues?

    Hello,
    I have an HP Business Evo NX7010 Notebook and it has behaved strangely lately. When it is turned off it will boot up without being switched on. The trigger for this behaviour is inserting the power adapter plug. So I am guessing that the power adapter or the power jack has a fault.
    Also, sometimes the battery does not charge when the power adapter is plugged in.
    Would these problems be associated to the power jack or the adapter?

    Something cracked the power jack on the AC adapter open...it was not in the passive voice just "cracked". It takes some accident or event, When that happened and you kept using it you fried the motherboard. The pwer The laptop needs the motherboard replaced. I could try to sugarcoat, but that would not be honest. The power jack inside the laptop is not bad, it is the internal charging circuitry of the motherboard. So the light turns blue but nothing happens from there to the battery and to the motherboard itself.

  • Power adapter issue! Please help!

    Can someone please tell me where can i find schematic of connector (connector from power supply to Powerbook)! My power adapter is working fine, but the connector is broken, so i just want to replace it, and i don`t know pin assignment! In the connector i have found small electronic board on which are contacts labeled with R, T, S and G. Can someone tell me how to fix this problem! Thanks
    Powerbook G4 15"    

    I would like to experience some of apple's generosity! I just shelled out 400$ for the world wide apple care plan, only to find out it doesnt really cover me. To get my adapter replaced under this plan, I have to turn in my old adapter and wait 'several weeks' for the new one to arrive, in the meantime I have 1 minute left on my battery and a pile of work to finish.
    Interesting to note that the apple store here in Germany has the power adapters in stock and are more than willing to sell me one, only apple wont let them replace my adapter on the spot. Outside the USA, it is optional for each shop to honor tha apple care agreement, according to the Apple phone representative - gee wish they would put that in their sales pitch. Needless to say all the shops I have contacted 'opt out' and the only service center in the city, said I need to wait 'several weeks' for a new one! The new adapter is 100$ US , talk about a rip off, and there is nothing to do except pay.
    Over 300 complaints have been registered under this product in the Buy section of the website. Mine started sparking and actually started to burn my sheets - I was woken up by the odour.
    I have lodged a complaint with at: https://www.cpsc.gov/incident.html (part of the recalls.gov website) I have also written to consumer reports and other agencies as well. I urge others to do the same, if not Apple will continue to sell this product.
    I am upset over the adapter, over the fraudulant and shady wording of their 'worldwide' applecare plan - what person travelling for business can wait several weeks for a new part? - for the amount of money I have to dish out on a monopolised product, where I have no choices or alternatives. I had an apple laptop back in the 90s, and the power adapter gave out in the exact same place - I think that apple engineers these things to break after a set time, and knowing they are laptops, people do not have the time to wait for a new one so dish out the 80$
    powerbook   Mac OS X (10.4.3)  

  • Power adapter issues using MacBook Pro in European countries?

    Are there any known power problems with the new MacBook Pro in European countries such as United Kingdom, France or Italy assuming that I use one of the plug adapters in the "Apple World Travel Adapter Kit"?
    Also, is it advisable to provide more protection between the electrical source and the computer than what the computer already handles such as a currency/voltage type converter?
    Adapter Kit: http://store.apple.com/us/product/M8794G/B?fnode=MTY1NDA2Nw&mco=MjE0NjQ4NQ

    The MagSafe adapter is designed to work with 110-240 volts so it's fine to use across those countries with the World Adapter Kit (I have one too). The only issue you might come across is earthing, i.e. you could feel a tingle in your palms when using some power supplies due to lack of proper earth connection.
    Your alternative is to take your regular power lead and purchase a plug adapter, then you're more likely to get an earth connection and no tingle.
    There's no real need for surge protection but it won't hurt.

  • IPad 3 charging issue with 10w power adapter

    Hi everyone,
    About the beginning of November, I purchased my first iPad. This is an iPad 3, wifi. Up until yesterday, I was able to charge my iPad using the 10w power adapter and cable from the box.
    Since yesterday, that doesn't work anymore. I searched the internet but couldn't find a solution.
    - I can charge my iPad 3 using my Macbook from late 2009, but it goes very slow. I don't get the screen and sound saying it's charging. I want to charge overnight and can't leave my computer on overnight.
    - When I try to charge the iPad using the 10w power adapter and cable from the box, nothing happens. I don't get a lightning bolt or message saying it's charging. I don't get a message saying "not charging".
    - I tried different outlets around the house, including outlets directly on the wall.
    - I tried using my iPod classic from 2007 cable, no change. I hadn't expected it to work since the cable is fine, it's the power adapter that doesn't work.
    - I tried rebooting, also a cold reboot. No changes.
    - I can't take this to an Apple store since there is no Apple store near me.
    - I'm not playing games on it.
    - It doesn't charge when I plug it into the wall overnight.
    This became a problem after using my iPad for about two weeks. Anyone who can help?

    I ended up buying a 12w adapter. Because I'm not near an Apple store and the nearest one charges 30 euros an hour to even take a look, that's not really an option. That store also doesn't sell the ipad I have. Buying a new adapter was cheaper, and I can have it mailed home, and at least I'm sure it'll work and will go a bit faster.
    Thanks for the help anyway!

  • "iPad not charging Connect to a power adapter or a USB port on this mac to charge" Maverick issue!

    Ever since we updated to mavericks our deployment of 60 iPad's flashes "iPad not charging Connect to a power adapter or a USB port on this mac to charge" on the screen every time one is plugged in. It is a false alarm because the iPad does in fact trickle charge and it does update the device like it is supposed to. At this point it's more of an annoyance then an actual problem. However I would like it to stop popping up every time one is plugged in.
    Does anybody have any ideas to stop it?

    Your computer USB port typically provides only 2.5W of power. iPads require 10-12W of charging power. That's why you get the "Not Charging" message. However, the iPad is charging, but much slower. There's no way to stop it.
     Cheers, Tom

  • Could I have got a new power adapter for free?

    My power adapter for my mac stopped working recently and as far as I know I didn't cause any damage to it myself.
    I read the following on the apple website:
    Additional Information
    Whether your product is in or out of warranty, you can take your adapter to an Apple Authorized Service Provider or Apple Retail Store for evaluation and replacement if necessary. Pending the results of evaluation, you may or may not be eligible for a replacement adapter free of charge. Signs of accidental damage would negate any coverage. Be sure to bring in the computer used with the adapter; it is required to process potential adapter replacements.
    Which seems to suggest that even out of warrenty, if the charger has broken of it's own accord you can still get a free replacement?
    I took my adapter and mac to the shop, they said there were no signs of accidental damage but said I still have to pay for it. I referred to this statement from the website but they were very dismissive and kept saying it was out of warrenty. Perhaps i'm reading the statement wrongly.
    Just wondered if anyone could clarify :-)

    As you indicated, it depends on the results of the evaluation.
    Apple takes responsibility when design faults cause certain failures, especially when it represents a safety concern. There have been a small number of cases where failure met certain characteristics that Apple deemed that it should not have happened, regardless of age or use.
    I am reluctant to indicated the specificity of some of these issues, because for many reasons Apple would not want us speculating on the subject. Suffice it to say your product failure may not have met any particular characteristics associated with failures deemed to have extended coverage.
    If your product failed for an unknown reason, or apparently a failure stemming from age or normal life expectancy use, and it was after the normal expiry of warranty, then no further consideration was given. You need to buy and pay for a new one, unless you yourself, can provide extenuating circumstances to consider.

  • Why does it take me so many tries before I can get the amber and/ or green light to come on, on my MagSafe power adapter?

    I have been having a problem for a little while now, and I have decided to overlook it for the most part. However, it is really starting to get on my nerves. The issue I don't believe is with the MacBook Pro itself, however with the MagSafe power adapter. The adapter itself is in great condition, it is brand new, but when I attach it to the computer, the computer reads that it is there, as it shows it is charging or is charged as shown by the battery indicator in the top right of the OS X toolbar. However, the amber and/ or green light doesn't come on, right away - the first time - most of the time, on the adapter head itself. I usually have to unplug it and plug it back in multiple times before I get a light to come on. I have tried to clean the adapter itself, and the MagSafe port on the computer, but that seems to only help for a short amount of time, and it doesn't look real dirty, or like any pins are stuck on the adapter. I have also tried other outlets, but that doesn't seem to help, so I don't think I am getting dirty power.

    Unfortunately, it *could* be the computer. And it could be the adapter.  Aside from trying Resetting the System Management Controller there's not much you can do except taking it in for testing.

  • Is it possible to use old Apple Flat Panel Display (62 watt power adapter) with MacBookPro 13" Mid-2012 running 10.8.4? Tried mini display to VGA cable

    Is it possible to use old Apple Flat Panel Display (62 watt power adapter) with a MacBookPro 13" Mid-2012 laptop?  Would like to use larger screen when working at home.  I have a mini display port to VGA cable and have tried to hook up the old display but it seems not to work.  When I try to activate the screen on the old display-- a window comes up in the MacBookPro and asks me if I want to shut down the computer.  What little I have read it that the MacBookPro had Thunderbolt and the old display may not be compatible?  Any assistance would be appreciated.

    quax88 wrote:
    11.09.12 22:16:06,148 ClamXavSentry[286]: scan email files
    11.09.12 22:16:06,148 ClamXavSentry[286]: I will quarantine infected files
    This doesn't have anything to do with your problem, but it will likely cause other issues with your e-mail.
    Here's my standard recommendation concerting the use of A-V software to deal with potentially infected messages:
    Never use ClamXav (or any other A-V software) to move (quarantine) or delete e-mail. It will corrupt the mailbox index which could cause loss of other e-mail and other issues with functions such as searching. It may also leave the original e-mail on your ISP's e-mail server and will be re-downloaded to your hard drive the next time you check for new mail.
    So, if you choose to "Scan e-mail content for malware and phishing" in the General Preferences, make sure you do not elect to either Quarantine or Delete infected files.
    When possibly infected e-mail files are found:
    Right-click/Control-click on either the infection or file name in the ClamXav window.
    Select "Reveal In Finder" from the pop-up menu.
    When the window opens, double-click on the file to open the message in your e-mail client application.
    Read the message and if you agree that it is junk/spam/phishing then use the e-mail client's delete button to delete it (this is especially important when the word "Heuristics" appears in the infection name).
    If you disagree and choose to retain the message, return to ClamXav and choose "Exclude From Future Scans" from the pop-up menu.
    If this is a g-mail account and those messages continue to show up after you have deleted them in the above manner, you may need to log in to webmail using your browser, go to the "All Mail" folder, find the message(s) and use the delete button there to permanently delete them from the server.
    To fix the corrupted mailbox index(es), highlight each one that was corrupted and choose Rebuild from the appropriate menu.

  • New Power Adapter Doesn't fit right

    The power adapter for my iBook G3 started only working when it really felt like it, so I check the discussion boards about buying a new one. I saw the link about Shentech.com, which indicated their power cord was the same as the one bought from the Apple Store, though it cost about half as much. I bought this one, but when it arrived (it was delivered VERY quickly), I was concerned because I have to force it into the computer. It charges the battery just fine, but I am concerned about ultimately doing damage to the computer. It is a model A 1036. Has anyone else had this issue? Since I didn't buy it directly from Apple, can I still ask Apple about it, as it is an Apple Product?

    Hi, Katie. Welcome to Apple Discussions.
    Yes, I have the exact same issue with the 65-watt adapter I bought from Shentech:
    http://store.shentech.com/apge24v265ws.html
    I thought perhaps it was because I bought the 65-watt instead of the 45-watt that originally came with the iBook. I always keep an extra on hand, and that super-tight one has been relegated to "extra" status. I am always VERY careful any time I plug it in.
    If you are very worried about it, maybe you should call Shentech and ask for a replacement. They may be refurbishing them. Even though it says "new" on their website, mine is a bit scuffed, and does not LOOK new.
    A call to Apple about it may shut Shentech down if they are selling refurbished Apple products as new, but maybe that would be the right thing to do?
    I'm afraid this isn't much help, but it does let you know that you're not alone.

  • Stop the sleep blinking light in lenovo g-470, whining sound from the power adapter , HEEEEEELP !!!

    Hi, hope anyone can help me.
    I own a lenovo b560 and a g470, the sleep light will blink when I go to sleeping mode, anyway the problem is not the light, the problem is the whining sound it produces the power adapter when the light start blinking, in both machines I hear that whining noise, but in the g470 is much louder, I don´t know if this is because I have a faulty adapter or something, the strange thing is that both adapters make the noise when I sleep the laptop, when I turn off or hibernate the whining sound disappear.
    Also, I notice that the whining sound alternate in 2 types of sounds, one is high in pitch and the other lower, the high pitch is when the blinking light turn on when go to sleep and the lower pitch of the sound is when the light go off, and that is repeating until I resume the laptop, it´s very annoying, especially when I´m in a quiet room.
    So my theory is that maybe somehow I can turn off the blinking light when the laptop goes to sleep and then maybe the whining sound will go away, but I don´t know, it´s only an a idea.
    Any help will be appreciated.
    Thanks !
    Solved!
    Go to Solution.

    I can really understand your pain with this issue.
    Kindly update the BIOS and display driver from the lenovo website then check if the issue persist.
    The issue should be resolved after this.
    Best Regards,
    Tanuj
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • W520, 55++, 27++, unplugged from power adapter, 0% battery. Press Power button -- power up loops.

    Just faced a rather strange issue, but not really an issue, just different system behaviour than expected.
    System:
    W520
    Batteries:
    55++ connected
    27++ connected
    Power adapter:
    Unplugged
    No other accessories connected.
    Scenario:
    I was using the system till it power itself off due to low power (0% reached for both batteries). i.e. Ungraceful Windows shutdown. Then upon pressing the power on button, the LEDs flashes, no THINKPAD logo or BIOS message appears, system appears to then restart again, and the LEDs flash again...and loops until it was no longer able to even attempt to POST.
    Expected behaviour:
    Either display the message that says "Battery level is too low".
    Or
    Don't loop (this is the behaviour when only the 55++ battery is connected at 0%)
    Why does having the 27++ would make the system go through this looping cycle?

    Hello Chatbox,
    I can understand your issue very well, as there is no message comes on the screen which gives you information to plug the power adapter and prevent the laptop to get shut down.
    You should install Power Manager software and then customize it as per your requirement.
    The software can be download from the mentioned below web link.
    http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/8mu417ww.exe
    Hope, after this laptop will not shut down automatically due to battery backup
    Best Regards,
    Tanuj
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • New iPod touch 5th generation charger won't work with computers or USB power adapter?

    I just got this charger less than two weeks ago and just yesterday it started saying "This cable or accessory is not certified and may not work on this iPod." It will only work on some occasions, but most of the time it won't. Other times it will show that it is charging, but when I select to "Trust" my computer it stops charging. When I plug it into the USB power adapter, it rarely works (even when I try it in different outlets.) Any way to solve this issue?

    If a non-Apple cable and the place will not take it back then:
    USB Power Adapter Takeback Program

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