Power Adapter Replacement

Hello all, I am curious about people's experiences with the Powerbook's power adapter. I'm officially on my third adapter in two years of owning my laptop. Anyone else have as much trouble with this as I have?
On a side note, I was within my one year warrenty when I ordered my repalcement power adapter today. I was told that they would only charge a small shipping fee but I noticed that a charge of $73.23 was put on my card from Apple. Is this temporary until I returned the broken adapter or is there a problem here? Thanks for any feedback.

I'm still using my original adapter (8 mo.) but when my battery wasn't being charged anymore, I opted to try an adapter from Apple before shipping in my PB to see if it was the adapter that was faulty. Before sending me the adapter, the Tech said that Apple would charge me that amount if I didn't send in the faulty adapter, if in fact it was faulty. Apple didn't charge me for shipping nor did I see the $73 charge in my bank account, maybe because I have Apple Care? I ended up sending in my PB.

Similar Messages

  • Apple's power adapter replacement program - U.S. only

    Hello,
    I have a macbook air.
    Its power adapter has a L-shape, but I have the same problem because of strain relief.
    I found that Apple's power adapter replacement program page on web, About Apple's Power Adapter Replacement Program -- U.S. only.
    I think that the T-shape photo on web is just an example showing what strain relief.
    When I visit the apple retail store and ask the program, they answered me that program is only available for T-shape power adapter.
    is it correct? do I need to buy additional power adapter for my air?
    Thank you,

    Yes, that is correct.

  • Asking for power adapter replacement

    How to order for replacement of power adapter for my WRT160N router?
    From forum thread
    http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/std_adp.php?p_faqid=20899
    I can order a replacement of my supplied power adapter (MU06-6120050-C5)  with a new one (PS-WRT160N-V3.2-E) because my original one must be connected first to the power outlet before being connected to the router. That conditiongave me a problembecause everytime I have power failure, I need to manually disconnect my router and then reconnect it to the power adapter, otherwise my router won't function.
    So, how is the process to order for power adapter replacement?

    I think you need to contact linksys to get the replacement.

  • Had Power Adapter replaced, battery icon not showing charge

    Hello, hoping you guys can help me out. Recently, my power adapter had burned out (wouldn't show charge/light up at all). I've had it replaced as of today and is working fine (Whoo!), but now a new problem's come up.
    I admit I used my battery to it's limit while waiting for the new adapter, and while the light on the adapter is green, the battery icon on my screen is showing 0%. Pressing the button on the battery only gives me one green light.
    I've heard something about Re-Calibrating the battery in my manual, but I'm unsure if that's the best course for my case. Here's my Power System Profile, if it helps:
    AC Power:
    System Sleep Timer (Minutes): 10
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 5
    Dynamic Power Step: Yes
    Reduce Processor Speed: No
    Automatic Restart On Power Loss: No
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On LAN: Yes
    Wake On Modem Ring: Yes
    Display Sleep Uses Dim: Yes
    Battery Power:
    System Sleep Timer (Minutes): 0
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 1
    Dynamic Power Step: No
    Reduce Processor Speed: Yes
    Automatic Restart On Power Loss: No
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On Modem Ring: No
    Display Sleep Uses Dim: Yes
    Reduce Brightness: Yes
    Battery Information:
    Battery Installed: Yes
    First low level warning: No
    Full Charge Capacity (mAh): 3775
    Remaining Capacity (mAh): 0
    Amperage (mA): 0
    Voltage (mV): 9821
    Cycle Count: 56
    AC Charger Information:
    AC Charger (Watts): 65
    Connected: Yes
    Charging: No
    Hardware Configuration:
    Clamshell Closed: No
    UPS Installed: No

    Re-calibrating the battery is typically done with a new battery, where you charge it all the way up, then run it all the way down a couple of times. This calibrates the battery's internal electronics to the actual capacity of the battery. Not a concern here.
    Looking at your battery stats, is your battery fairly new? It is showing 56 charge/discharge cycles, does that sound about right? Reason for asking is, if the battery is old, like maybe the original battery that came with the system, sometimes a dying lithium battery throws up screwy stats. If it is an older battery, that may be why it's not charging ... it's dead. However, if it is a newer battery ....
    There's only 4 components to the charging circuit - power adapter, dc-in card, battery, and logic board. You have a new power adapter, and the system is seeing the 65 watt power adapter, so the power adapter and dc-in card appear to be OK. That leaves either a battery issue or a logic board issue. Do you have another battery you can swap in, or a friend with the same model PowerBook, or an Apple store nearby? If you swap another battery in, and it starts charging, and the current batter is an older one, then replace the battery. I used this one on mine, and others have had good things to say about it: http://eshop.macsales.com/shop/powerbook/battery/g4-15inch-aluminum/ . I would stay away from batteries sold on ebay, as there have been a number of people very disappointed with the lack of quality in the battery they bought.
    If another battery won't charge, that would point to a logic board issue. We just had that on one of our PowerBooks, where it would charge, and it wasn't a power adapter, dc-in, or battery problem. The Apple store sent it off to the Apple Depot, for around $350, and they replaced the logic board as well as the battery. If they do more work, like replacing a dented case, the price goes up. If the Apple store replaces the logic board in the store, it costs around $750 or more.

  • Need apple 23in cinema display 90w power adapter replaced

    need apple 23in cinema display 90w power adapter replaced

    I phoned Apple Care (without having a plan) and they sent me one for £47 then charged a further £8 for not sending the broken one back, lol.

  • Sony VAIO AC Power Adapter Replacement Program fails to ship replacement Ticket# E61281499

    After repeatedly being told that this would be put on high priority, still nothing received. Defective, unsafe power brick on voluntary recall was to be replaced within seven business days starting 5/27/15. Several calls and several weeks later, still no results. What gives?????

    Yes please. It would not take much effort to be more helpful than the help desk who appear to work in an isolated group unable to comunicate with the departments that actually do the work. - Cannot talk to a supervisor- Cannot get status on parts availability- Cannot find out if anyone is acyually doing anything- Not allowed to call other departments- And my favorite, "That system is down, call back later" I even had a help desk person suggest that since SONY can't find the part, just go to a local store, purchase the part and we promise to reimbuse you. Right now our part cross reference system is down so I do not know what part you should buy." I do not know what's up in your company but this is DEFINETLY not the powerhouse company I've known for the last half century. Another KODAK in the making?

  • Doesn't recognize the power adapter. Have replaced battery and PRAM.

    Howdy,
    I'm having a devil of a time with my Powerbook. It won't recognize a power adapter.
    It won't charge my battery.
    Won't run when plugged into the power adapter.
    The only way it works is for me to charge my battery in my girlfriend's Powerbook and then sprint through any work I try to get done.
    I've replaced the PRAM with twice. (one i bought and the other I took from my girlfriend's which I 100% know to work) It didn't make a difference.
    Below is the info from the system profiler "System Power Settings"
    System Power Settings:
    AC Power:
    System Sleep Timer (Minutes): 10
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 10
    Automatic Restart On Power Loss: No
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On LAN: Yes
    Wake On Modem Ring: Yes
    Display Sleep Uses Dim: Yes
    Battery Power:
    System Sleep Timer (Minutes): 5
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 1
    Automatic Restart On Power Loss: No
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On Modem Ring: No
    Display Sleep Uses Dim: Yes
    Reduce Brightness: Yes
    Battery Information:
    Battery Installed: Yes
    First low level warning: No
    Full Charge Capacity (mAh): 3734
    Remaining Capacity (mAh): 3374
    Amperage (mA): -1231
    Voltage (mV): 11770
    Cycle Count: 235
    AC Charger Information:
    AC Charger (Watts): 0
    Connected: No
    Charging: No
    Hardware Configuration:
    Clamshell Closed: No
    UPS Installed: No
    If anyone has any suggestions I'll love them forever.
    My sanity is going on this.

    Welcome to the Apple discussions.
    There's only 4 components in the charging circuit: power adapter, DC-in card, battery, and logic board. Do you know for a fact that your power adapter is working? If yes, then not running on the power adapter says either the DC-in card is bad (the card that has the jacks on the left side of the computer) or it's a logic board issue. Is the female jack where you plug the power adapter in visibly damaged, loose, or the case around the socket damaged? If the socket is wiggly loose, likely a new DC-in card is in order. Does the power adapter light up at all when you plug it in?
    We had a similar, but not exact, situation recently on one of our Powerbooks, and ended up taking it to the Apple store, where they sent it to the Apple depot for repair. They replaced the logic board and put a new battery in. The Depot service returns the machine with anything needing repair, repaired. If everything is in good physical order, ie the case isn't damaged, it costs around $325, which is less than getting a new logic board put in at the store. If the case is damaged, a trip to the Apple depot costs more. A new DC-in card card + installation by Apple runs around $130, give or take. Used DC-in cards run around $75-$95 if you want to install it yourself.

  • Can the end of a MagSafe connector be repaired without replacing the whole power adapter?

    I'm so frustrated with Apple's support.  I'm trying to keep my temper in check as I write this.  I go online to try and find out, if the tip of a MacBook Air power adapter can be replaced.  They eventually become frayed because of the rubber compound they use doesn't hold up with accidential crimping.  The rubber splits.  We have five MacBooks in this house, none older than four year, two are about a year old, and two of the five became frayed after use, and are out of warranty.  (I'm not going to scam on Apple and say the old one is the new.)  We've also purchased additional power adapters so it's hard to say which are which but safe to say the frayed are older than a year.  Both are the newer L connector MagSafe 1.  I went to Apple support, and after a few questions, you first have to type in a serial number, so I guess which laptop and type in the number.  It then says "sorry you're out of warranty, do you want to spend $19.95 to get your question answered?"  I just want to know, yes or no, can it be fixed by Apple and what do they charge and they want to charge me just to ask the question.  How incredibly dumb to make a power adapter that doesn't have a chord you can just easily replace!  Does anyone here know the $19.95 answer?

    Patching together an electrical lead with solder and heatshrink is not condusive to a lasting and aesthetically pleasing solution.
    .... its also dangerous

  • Where can I find a replacement for the power adapter tip?

    I need to replace the small adapter that allows the power adapter to be inserted into a socket. Does apple sell this part separately?
    The adapter itself works fine. But the tip that gets inserted into the adapter, and then the wall, has started to make sparks. I'm afraid it's going to catch fire, or cause a fire. When plugged into the wall, I hear sparks and I see smoke coming out. If I adjust it's position by slightly withdrawing it from the wall socket, so that there is minimal contact, the sparks stop. But I am a little worried now that I can't leave my MacBook Pro retina plugged in without risk of fire. This started about a month ago after two years of use without any issues.
    To be clear, I'm not talking about the adapter itself, but the tip that gets inserted into the adapter, and in turn allows the adapter to be inserted into a socket.
    It seems wrong to shell out $80 for a whole new adapter when all I need to replace is the wall adapter.

    What about the world travel adapter
    http://store.apple.com/us/product/MB974ZM/B?fnode=MTY1NDEwMQ
    The Kit is designed to work with iPod, iPhone, iPad, Apple MagSafe Power Adapters (for MacBook and MacBook Pro), Portable Power Adapters (for iBook and PowerBook), and AirPort Express.

  • Buying the right replacement power adapter for HP Envy

    The original power adapter for my brother's HP Envy Touchsmart laptop has appears to have partially melted. I'm trying to find the correct adapter to use as a replacement, but I have questions because it looks like he will have to order one of the Smart adapters, which is not what he used originally. The product number is E0M27UA#ABA. If you need any more information just ask and I will try to post it as quickly as possible. Thank you in advance for any help you can give us.

    Hi,
    This is a list from Down under. You should be able to find similar site in your country:
       http://www.psaparts.com.au/laptop-notebook/hp/envy-13-1050ea-battery-adapter-charger.html
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Replace power adapter for Tecra 8100

    Hi support,
    I have Tecra 8100 where its original power adapter has died. I need to buy a new one, but I found that Toshiba has replaced the PA2444U adapter model with a new model. Which power adapter model that is now compatible with Tecra 8100?
    Thanks. I really need an answer because I need to work with the laptop.

    The Tecra 8100 will function with many adapters from Tecra 8000, 8200, 9000, 9100 and the M1, M2 range etc.
    There are of course differences in the output current rating, but in practice it is still possible to use a higher output adapter without issue, provided the voltage is 15V DC.
    For example, I am currently using a model PA2450U (15V, 3A) plugged into my Tecra 9100 port replicator and this works fine. The only potential down side is that it might take longer to charge the battery than it would with the correct model (which would be rated 4A).
    This means you shouldn't have too much trouble finding a suitable substitute.

  • Macbook Power Adapter not being replaced

    Hi,
    My macbook power adapter got burnt first from Magsafe connector end and I stapled it myself and now its burnt from the end where it connects to the adapter itself.
    I appraoched the service center but they are saying that they cannot replace the adapter because it is tampered. However all I did was I tried to fix the wires from the magsafe end just to make sure it is well connected and it was a minor issue. Now this small fix is causing me this big cost.
    I am worried because the way the adapter is, it got burnt from both end as the cable is so soft and weak that it gets damaged with uses and even if I invest money again there is a good chance that it will get damaged again.
    Please suggest. I was in love with apple products but this adapter issue is a big setback. I even started bloggin about apple products and now it seems that I have to tell the truth to people how bad this apple adapter is in deed. Bad experience overall!

    Actually, Apple is very good at replacing faulty adapters. It is fairly inexpensive for them to do and to not do so could cause them more serious problems if those faulty adapters should ignite and catch fire.
    It seems the most common problem people have with the MagSafe connector is pulling on the cable to remove it. The MagSafe connector is designed to be a safety feature to prevent damage to your MacBook in case the cord is accidentally pulled (someone tripping over it, etc.). The idea being to sacrifice the adapter vs. the MacBook. When removing the MagSafe connector, you should be removing it at the connector itself, not by tugging the cable. The connector is very easy to remove if you simply tilt it either side to side or up/down.
    The biggest problem here is your attempted repair. To use a staple to fix a problem such as a loose power connector that, as you say, was burnt is a questionable repair. You really shouldn't play around with items related to power supply. A staple used to hold the cable to the MagSafe connector would have to be VERY close to the connector itself and also like very close to the broken and possibly shorting wires. It is possible that the repair may have caused more damage. A staple in that area and one stapled tight enough to actually hold everything in place could easily short the connectors in the MagSafe.
    You really should have brought this to Apple's attention when you had the initial problem. "None of this would have ever happened had Woody gone directly to the police".

  • What's the best way to replace a 60 W Mag Safe Power Adapter?

    What's the best way to replace a 60 W Mag Safe Power Adapter for a Macbook Pro?

    Buy one from Apple!!

  • How to replace power adapter for PowerBook G4

    I have a three year old powerbook G4 and the power adapter is toast (at least I think that's the problem). Doesn't charge and no illuminated ring around the connector to the computer.
    Does anyone know how to replace this? Can't find it anywhere online or at Mac retailers.
    Thanks.

    Replace the power adapter plug? Most folks won't bother, it's a hassle. The whole adapter is easily available from any Mac vendor. But before replacing anything, have you tried the following:
    -reset the Power Management Unit (PMU)
    http://support.apple.com/kb/HT1431?viewlocale=en_US
    -reset the PRAM
    http://support.apple.com/kb/HT1431?viewlocale=en_US
    -unplug the power adapter from the wall socket for a while to reset.

  • PORTABLE POWER ADAPTER TIP REPLACEMENT

    Does anyone know a resource that can fix or replace just the tip on the Apple power adapter?
    Because of my dog knocking the plug I am now the proud owner of three of these of which only one tip works.
    It seems an awful waste to trash the whole adapter because of the plug.
    Thanks!

    Elizabeth,
    There is no way to just replace the tip. The DC output cable is provided by a vendro as one-piece. Replacing it requires the power adapter to be split open, and disassembled. Not an easy task. Buy a cat.

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