Power adaptor failing

In the last week or so, my power adaptor has simply stopped working at times. I've found that by disconnecting everything, then putting it back together, it will work for a short time. However, now it has stopped charging all-together. First, is there any possible solution, outside of buying a new adaptor, to fix this issue? And, if I need to replace the adaptor, is this covered under the warranty?

If you are still under warrenty, then yes it is covered.
You can work your way through these links, start here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
When my power adapter failed recently , Apple shipped a new one and I got it 22 hours later,
and I still had 2 hours left on my battry power! Awesome costumer service.
http://support.apple.com/kb/ts1713

Similar Messages

Multiple power adaptor failures

I'm posting on here partly out of frustration, and partly in the hope that someone may be able to help.
I have a late 2011 MacBook Pro 13 inch, that up until July of this year (2013), I was very happy with.
However, in July my power adaptor failed. I had a dimly lit LED and when clicking the battery icon, I was told "Battery is not charging", "Power source: Power Adaptor".
I took my MacBook to the local Premium Reseller (on apples advice) and they replaced the adaptor.
The problem re-occured only a month later. Same problem, same advice, same replacement. This happened THREE times, each time about a month since the previous occasion.
These adaptors were treated well. Rarely used in a different location, and kept free of kinks or stresses.
This month, the problem repeated, AGAIN. I took it to my local service centre and this time they diagnosed a logic board failure, and replaced the part under applecare. They also provided ANOTHER new adaptor.
I picked up my MacBook yesterday. The problem repeated itself today.
I am starting to go slightly mad at this point. The most apple will help over the phone is to tell me to visit the repair centre again and hope for the best, but I'm at my wits end now.
If anyone has any idea what the problem could be, please let me know, because I'm really getting nowhere at the moment with applecare.

That a UPS unit would have prevented your logic board failures. Properly designed power supplies do not need a UPS unit in this country. In some third world countries where the power is unreliable on a daily basis with large power swings, they are a must have.
In my opinion, the G5 iMac's were a poor design with inadequate heat dissipation, weak power supplies and logic boards. Most of them ran for years, but an inordinate number of them had multiple failures. The new aluminum models are a much better design with most of the high heat components located at the top of the machine.
I had no hardware problems with my eight year old Dell...but I'm still sticking with Apple because of their superior software performance.
Good luck with what ever you decide...virg

My ipod in not charging even on my pc and on a power adaptor what can i do or to throw it in the dust bin guyz help 60 GIG

guyz help me out my Ipod is giving me headaches coz it is failing to start even on my pc and on a power adaptor .i have tried many of the solution but to no avail help me guys or will just burn the item

What have you tried so far in terms of troubleshooting? Have you tried all of the suggestions here?
iPod won't turn on
B-rock

HELP i cant charge my zen micro! (power adaptor troubl

I own a pink creative zen micro 5gig MP3 player. when i bought it, a special edition USB.2.0 power adaptor came with it, which is exclusi've to the 5gig zen micro mp3 players. this adaptor plugs into the wall, and charges the player, meaning i can charge my player anywhere without a computer.
well, now its stopped working. the charge just does not go through to the player, and i know it is because of a problem with the adaptor and not the player because the player still works when i connect it to a computer.
this is seriously irritating beacuse for some reason the player takes a huge amount of time to charge using my computer (as i write this it has been charging for almost and hour and the little charge level indicator in the corner of the screen has not changed from "completely empty")
what could be causing this and how do i fix it's

Starryeyefly wrote:
well, i've just figured out that for my player to charge through the computer, the zen software that comes with the player and allowes you to transfer music has to be installed. (kinda dumb for me not to realise, but it does seem rather unnessesary)
It's not needed, at least you need to update to one of the later firmwares. I suggest using the ..0 firmware, but you want to charge your battery up a bit first before trying to update.
With the ..0 firmware (and the later v2 firmwares) you can lock the charger (slide the power button over) then connect to USB and all the power is dedicated to charging the player.
but that still dosent solve the problem with the wall adaptor. no indicator shows when i plug it in, it just wont charge.
i used to leave the adaptor plugged into the wall when my player had finished charging, with the power socket left on. im starting to think that it may have screwed the adaptor.
I'm not sure what's up with your player or adapter. An adapter could fail but it's very rare. If you have a voltage meter you can check the outputs from the first and fourth pin, which should be 5V. Be careful though.
Leaving the adapter plugged in won't cause any issue to it, other than wasting a little electricity.

I have an iPod Nano with just the USB charger. Is it safe to plug this into a Kindle power adaptor to charge from the mains or will I need to buy the Apple one?

I have an iPod Nano with just the USB charger. Is it safe to plug this into my Kindle power adaptor to charge from the mains or will I need to buy the Apple one?

Hi,
Try resetting your iPod: http://support.apple.com/kb/HT1430.
If that doesn't work, try restoring it: http://support.apple.com/kb/ht1414.
If all else fails, you will have to place your iPod in Recovery Mode: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird---

Power adaptors on new MacBooks - very annoyed

Over the weekend the adaptor for my MacBook stopped working. Ok, I had today booked as holiday so no problem, I’ll just go to the applestore on Regent’s Street [London} and get them to give me a new one. Sur, that’ll be easy.
First, book an appointment. Then sit on a bench for 45 mins waiting for my name to be called. New power adaptor needed. None in stock, but they manage to find one from somewhere. Great. Job done.
Five mins ago this one stopped working.
WORDS FAIL ME!
Is there a way of getting one without waiting for so long in the store?

First Magus wrote:
If the one you just tried quit you need to have your MacBook checked. There may be something wrong with it to cause this failure to occur again. Take it in with the adapter and have them check both out.
I agree. Two adapters failing with the same MacBook suggests that there is an issue with the MacBook rather than with the adapter(s)…

No Mains Power or Battery Chargeup, Not a Battery or Power Adaptor Fault

I have an iBook G4 12" purchased March 2006. It's been heavily used but the only problem I've had with it was last year it developed a tendency to shut down without warning. This was solved by taking the battery out and hasn't been a problem since I replaced the power lead. So otherwise no problems with the computer.
I mostly use it on the mains but a couple of times a week have it for 30 mins on battery. A few weeks ago it started to struggle charging up afterwards. A change of "routine", eg. plugging it into a different socket or adding the extension to the power adaptor, would trick it into working again. But the problem got more frequent until, a couple of weeks later, it was charging up then suddenly switched into battery mode and has been stuck there ever since.
I have changed the battery and power adaptor and this has made no difference.
A couple of odd things to note: using the old battery (5 mins a day for emergencies) it had got down to 35% then the Software Update launched and the battery suddenly dropped to 0% and went to sleep. This is when I had to buy the new battery. Also, when I pull the plug out of the mains with the barrel connector still in the computer, instead of the LED going out instantly it stays on for 10 seconds then fades out.
I've had a couple of tricks suggested that have failed: powering up through the mains with no battery in, also pressing ShiftControlOption for 5 seconds before powering up.
Please does anyone have any suggestions as to what might be wrong? Thanks.
Message was edited by: ValW

The charge and run issues may be related to a failing DC in-board.
You may be able to get the correct part and replace it yourself, or
have a repair tech do the task for parts-plus-labor charges.
There are some DIY pages online, such as those from iFixit:
http://www.ifixit.com/Browse/iBook_G4
Good luck & happy computing!
+{ PS: Hello, and welcome to Apple Discussions! }+

Battery charging and power adaptor issues

I'm having slight issues with both my power adaptor and the battery itself.
First I think I have cord issues as the light status can change from dim green to red or bright green if I move the cord around.
Second, my MBP is having trouble recognising if power is going to the battery or if it's charging etc. It can recognise if there's no adaptor connected at all, but if there's an adaptor connected, it has trouble seeing if there's power coming from the adaptor even if the light is on. I.e. it can stay at 100% and supply comes from the power adaptor and then suddenly drop to 80% power and start charging agan. One issue that happened earlier today was the adaptor was connected, and the battery indicator was at 100% with supply from the adaptor. Suddenly the MBP shutdown, and when I rebooted it was at 17% (I've tried repeating that in case of a dodgy battery but I couldn't)
System profiler Power information: (MPB is 18 month old)
Battery Information:
Model Information:
Manufacturer: SMP
Device name: ASMB012
Pack Lot Code: 0002
PCB Lot Code: 0000
Firmware Version: 0110
Hardware Revision: 0500
Cell Revision: 0200
Charge Information:
Charge remaining (mAh): 4779
Fully charged: No
Charging: Yes
Full charge capacity (mAh): 4876
Health Information:
Cycle count: 111
Condition: Normal
Battery Installed: Yes
Amperage (mA): 285
Voltage (mV): 12603
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 0
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: No
Current Power Source: Yes
Display Sleep Uses Dim: No
Battery Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 0
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x00527d2c
Charging: Yes

Try an SMC reset.
http://support.apple.com/kb/HT3964
If that doesn't help, the problem could be the adapter, the battery, or the I/O board (or a couple of less likely things). If you can borrow another adapter and/or battery, try them to see where the problem is. Or, if you're near an Apple Store, take it in and they'll diagnose it for you (for free, but they will charge for repairs if you need them and don't have AppleCare).

Problems with new Mac Book Pro 13'' +power adaptor

Hi there,
I'm new here and first of all I'd like to appologize from my lack of technical language, since my only interesst in computers is that they don't give me problems so I can keep not knowing too much about them.
Ok, so I bought the new Mac Book Pro 13'' exactly 2 months ago cause my old and long travelled Power Book G4 died. I didn't hesitate to spend the money to buy the new one, cause I was so happy with my experience with the old one and in my mind returning to PCs was not even considered.
BUT...I'm not totally happy about my new laptop...from day 1 Safari would just close itself but I didn't give too much thought about it. After this, not only Safari can close up to several times a day, but also iphoto or any other program that I use for work. But that's not all..One day it would take minutes to start running and it would go extremely slow...another day it would start also very slow but also it wouldn't show the tools bar on top or my folders. Another time it would show me, instead of the normal starting page, a page where it would ask me to accept or not a kind of revision for hardware. After so many problems of course I pressed yes...everything seemed normal, then computer started and seemed to be running normal again (aside from this safari and other programs that shut down). Today my computer, when moved, just went totally blank but fortunately I could start it with nor problems after it.
So...anyone knows what the problem must be?? Should I take it to a Technical service ??? and there's another issue...i'm handing in m phD in a week so I can't just be without computer now, and in a week I'm flying to Canada where I also will need my computer for work...what can I do???
And the second problem...the power adaptor from the beginning seemed to act funny sometimes...sometimes charching, sometimes not, I would follow the instructions in the support part and after being several minutes changing one cord for the other, to keep it 1 minute disconnected and so at some point it would start functioning again. But this happened seldom so also I would think it was a protectiion mechanism of the adapter. But, when this is happening more often than not, then it gets annoying. Also I've been transporting it in a careful way since I bought it to find that after only 2 months in the cord (from the computer to adaptor) you can see the internal cable as if there was some cut...a third one seems to be appearing too. I've taken it to the technical support and the guy who was helfpul but also honest said he couldn't do anything for me cause since there were those cuts, he could always be said that it was a misuse of it-an accident and then he would have to pay the replace himself. Well, it's not!!! My old adaptor has been transported in a way less careful way and it's survived with NO problems for 5 years. The material is clearly different from the old cord. This one because it's new, I only need to put it in a special bag air protected. Honestly I don't feel happy to pay 80 € for an adaptor that I don't know if it's gonna last me only 2 months or that I know I can't transport normally. The guy suggested me to ask in forums and to call directly to the apple technical service.
Again, has anyone had any similar problems with the adaptor???
Rosanna

Take it to an Apple retailer and have the computer repaired. It is still in warranty.

I have a 1st Gen, MacBook Pro from 2006. For the last few years I've had to us my power adaptor as my battery no longer works. Now my power adaptor looks like it's coming to an end. Even though it's securely fitted, it often switches off.

I have a 1st Gen, MacBook Pro from 2006. For the last few years I've had to us my power adaptor as my battery no longer works, and shuts down after 30 seconds it. Now my power adaptor looks like it's coming to an end. Even though it's securely fitted, it often switches off.
I am planning on buying a new MacBook Pro later this year, but for the meantime I'm not sure if I should buy a new power adaptor, or if this is a problem with my MacBook Pro. Also does anyone know where I can buy a battery in the UK for 1st Gen MacBook Pro.

OWC has batteries for 1,1 generation MacBook Pros and they ship internationally - http://eshop.macsales.com/.
Your best bet for a power adapter is to get one from Apple. Third-party adapters just don't seem to be reliable (or safe). You can also buy a replacement battery directly from Apple, of course, but they're a bit more expensive.
Good luck,
Clinton

HP Officejet Pro 8500A Plus AC Power adapter failed. Where to buy?

My AC power adapter failed. Where can I purchase a new one in Doha?

There should be an electronics store near there. Go into google maps, bring up Doha, then search nearby and put in 'hp printers' which should be up some sort of electronics retailer.
If that doesn't work, then go to HP.com, put in your printer model, and follow the links, and you should be able to order one online. Just make sure you specify your region in your search, so that it doesn't think you are in Ireland, when you are actually in Qatar.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Charging in Europe w/ Belkin power adaptor. Do I need a voltage converter

Hi. I am taking my nano 3 to Italy and England and hope to charge it with the Belkin rotating power adaptor that allows me to charge by plugging into the house power here in the States. I know that I need to get adaptors for the outlets, but do I also need to get a converter? The Belkin Power Adapter does have 100-240V Input and 50-60HZ AC. I'm getting conflicting info.
Thanks,
Tim

but do I also need to get a converter?
No.
(36822)

Power adaptor and battery HOT!

This is the message I sent to Apple a few minutes ago. Maybe some of you can have some answers as well. Thanks!
"Dear Apple,
First of all, I would like to kindly express my apologies for using the feedback form to send you some thoughts about my MAC. I did not know who else to address to.
I have bought my MAC in September 2009, through the Apple Store online. It has been delivered in Norway, where I am living in the present.
Unfortunately, I have never been very satisfied with it, due to two main issues.
First, I have noticed a problem with the battery and power adaptor since the very first day. They are both heating up very fast, after just some minutes, and then the mac is really, really slow (even if I have just one open application). I have tried a few times to go to a service provider in Oslo, but they said it's working fine. The first time I had a visit with a service was in the first week after I bought it. Then, when I had this screen problem, so I took advantage and I asked them to check again the battery (they had it for a week or two). They said it was fine. A few weeks ago I visited 3 different services with the same issue - no problems found.
Of course one could say that this is the proper way of working of a mac, but how can a mac work so slow when they all say it is so fast? I have asked around and none of my friends had a similar problem, since they've purchased it.
I decided to write you now due to the fact that a few days ago I had to use a friend's mac for some hours (which is older than mine, a simple MacBook; plus, he uses it much often than me). It was working perfectly! Not at all slow, no heating.
Then yesterday I had my power adaptor plugged in for half an hour - then I saw that the mac was not charging (how come?). When I touched the power adaptor, I literally burned my finger. Of course I got scared as well. I tried to change the power adaptor with another one - it did not get so heat up, but the battery of the mac was still burning, as usual. I used to keep my old PC in my lap, with the mac it was always impossible, unfortunately.
With lots of regrets I am writing this message. I have never felt that I had a 'real mac', like the other friends of mine, although I was so excited in the beginning. I sincerely hope that I am a unique user.
Now I am planning to sell it to someone (I don't think I can get even half of the price now, since it is pretty old) and get back to some usual PC. With all the regrets in the world, again, because some of the features were indeed really cool (like the trackpad, for eg).
Thank you for reading this! Good luck with your future products! And may God rest in peace Steve Jobs, I hope the business will not be affected.
Best regards,
Cristina Moldovan"

45W is definitely not correct for any 15" model. Here are the correct model power adapters:
http://docs.info.apple.com/article.html?artnum=75448
Yes it can hurt and potentially create a fire hazard if you use the wrong adapter. Get the correct one.
As for the display resolution the 867 Mhz TiBook was released on this release as a:
http://support.apple.com/specs/powerbook/PowerBookG41GHz-867MHz.html
1280 x 854, 1152 by 768 supporting display. Check the inside of the machine's battery bay to verify it is an M8858LL/A. If it isn't then this might be a bit of a Frankenmac.

MacBook Pro Hard-Drive and MagSafe Power Adaptor

I have just purchased a 15.4" MacBook Pro (Model number A1150) from eBay. The system was sold as being for spares or repair and because I'm up for a challenge and desperate to break away from my ties to Windows and move into the Mac world I thought I try the 'repair' route.
The system I have is model number A1150. It dates from early 2006 and has a 1.83GHz Intel Core Duo processor. Having opened the case up I found there is no hard drive installed so I need to purchase a new one. I know that the system shipped with an 80Gb SATA hard drive but I don’t have any more detailed information than that. Is anybody able to advise me what make, model and full specification of hard-drive I need to purchase to help bring this machine back to life?
In addition, the system did not have a MagSafe power adaptor so I need to purchase a new one. The technical specifications show that I need to get hold of an 85w MagSafe adaptor, but I believe there are different types of adaptor available now. Could somebody let me know what type of adaptor I need?
Thanks in advance – I’m sure I’ll have some more questions as I hit new obstacles!

You need this:
http://store.apple.com/us/product/MC556LL/B/apple-85w-magsafe-power-adapter-for- 15-and-17-inch-macbook-pro
For Hard Drives, look here:
http://www.macsales.com/

Power adaptor doesn't work

My power adaptor doesn't work at times. I have to jiggle in and hold it in at just the right position, for it to work. Would Apple replace a faulty power adaptor like that? Alternatively, is there anything I can do about it?
Any help would be much appreciated! Thank you.

Apple will typically replace a faulty power adapter if you are still within your one year warranty period and there are no clear signs of abuse. Just give them a call... or, if you have an Apple store nearby, bring it in. If you go to a store, you should bring your MacBook in as well just to be sure that the problem isn't related to an issue on the MacBook side vs. just the charger.

Power adaptor failing

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