Power Button is "stuck" or sticky

How can I get it to operate normally again? I have to push down really hard just to make it work again, I have a gen 2, 32 gig

Your power button is broken.  You need to bring your phone to Apple for replacement.  If under warranty still, you will not be charged; else an out of warranty replacement is $199

Similar Messages

  • My power button is stuck and doesn't turn the phone off or on anymore. Can anyone help?

    My power button is stuck and doesn't turn the phone off or on anymore. Can anyone help?

    What would you like us to do?  We can't unstick it for you.
    Bring your phone into Apple for replacement.

  • My power button is stuck. can i fix it?

    my power button is stuck and won't come on, unless plugged in. Can I fix it?

    Hello Crystal,
    crystalfromsalol wrote:
    my power button is stuck and won't come on, unless plugged in. Can I fix it?
    Yes, but you'll need to have it serviced by either Apple or a 3rd party repair company of your choice.  Not much else for options at this point.
    B-rock

  • HT1212 trying to restore ipod but the power button is stuck and i'm unable to turn it off. I don't know the passcode and it says to connect to itunes. what do i do

    I tried following the directions that I received about restoring my iPod touch. But there is one flaw. My power button is stuck and I am unable to turn it off. How can I go about either getting it fixed or restoring my iPod?

    Easy, first make sure that the itunes on your computer is up to date. Next connect the ipod to your computer. If you have itunes 11.0 or above, wait until the device appears in the upper right hand side of the screen, or you can press ctrl-s, and the side menu will appear, and you can see more clearly the ipod appearing under the device category. Next simply click on the ipod and on the summary screen, you should see restore. Press restore, and you will see a dialog box asking to back-up & restore, restore only, or cancel. If you have information to save, press back-up & restore, if you want to wipe the device clean and start over, press restore. Once it's all done, you should be good.
    If your ipod is less than a year old and not a refurbished device, contact Apple at 800-676-2775 for assistance on repair and replace. If you are near an Apple Store, go to http://www.apple.com/retail/ and find your local Apple Store and set-up a genius appointment and go in and have your device repaired or replaced.If your ipod is a refurbished device, it has to be 90 days old or less to be repaired or replaced for free.I hope this helps.

  • Can someone help me - my power button is stuck and not working and my screen is frozen I can't turn the phone off IPhone 4s

    Can someone help me - my Iphone 4s has frozen I cant turn the phone off as the power button is stuck and the screen is frozen.

    What would you like us to do?  We can't unstick it for you.
    Bring your phone into Apple for replacement.

  • My iPod power button seems stuck

    After almost 2 years my iPod has been super good until now. I've been careful with it i even use the adhesive touch button so I dnt wear out the main buttons & have those. Survivor cases so it's super protected. My power button feels stuck rven tho it was working last night it's not today. I'm so upset with this I usually love apple

    Mine too. If it gets on your bad side and you want to keep the iPod without fixing the button, go to Settings<General<Accessibility<Assistive Touch. Hold the "lock screen" icon inside Assistive touch and the iPod will power off as normal.
    To turn on, just plug it in.

  • Iphone 4 power button is stuck down and iphone won't turn on

    My iPhone 4 power button is stuck down, and it won't come back up. The next best part is, my phone is either off or dead i don't know which, and i plug it into my computer/wall charger and nothing happens.

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                                              

  • My iphone 4s power button is stuck. Is there any chance that it can be fix?

    My iphone 4s power button is stuck. is there any chance that it can be fix?

    This will be covered for free under Apple Warranty. Until you do this, a software workaround is a Virtual Lock Button in Assistive Touch on iPhone. Tap Settings App>General>Accessibility>Assitive Touch>ON>Tap new Virtual White Screen Button>tap Device> tap Lock Screen. If you hold down on the Lock Screen Icon it will give you the "slide to power off". To turn iPhone ON, connect to Power Source with USB Cable, via Charger or Computer USB Port.

  • HT4993 MY POWER BUTTON IS STUCK

    my power button will not turn my phone on or off.  Can this be fixed I have no insurance.

    Hello Crystal,
    crystalfromsalol wrote:
    my power button is stuck and won't come on, unless plugged in. Can I fix it?
    Yes, but you'll need to have it serviced by either Apple or a 3rd party repair company of your choice.  Not much else for options at this point.
    B-rock

  • Imac G-3 power button is stuck

    My imac power button is stuck and I'm wondering if anyone knows how to unstick it or how to fix it by replacing it, etc. Thanks.

    Tamara Senibaldi...
    The website below contains some Quick Time movies and pictures about that condition. ...Ron
    http://www.scienceman.com/pgs/archive26_imacpower.html

  • TS3274 has anyone had a problem with the on/off button being stuck down?  my IPad is on, but the power button is stuck down and I cannot power off

    I have and IPad 2.  I realized (while travelling by air) that my power button was stuck in the down position.  I cannot power off my IPad.  Wondering if anyone has experienced the same issue and what you may have done to rectify?  I think Apple may be aware of this problem.  I stopped into an Apple store and they were not supprised, but I could  not make an appt because I was traveling and did not live in the area.  Thanks for any ideas.

    Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
    Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
    Thanks again!

  • My iPod Touch power button is stuck and will not pop back up. My iPod Touch Repairs and Service Coverage is still active, Does that mean I can get a new iPod Touch?

    My iPod Touch power button is stuck and will not pop back up. My iPod Touch Repairs and Service Coverage is still active, Does that mean I can get a new iPod Touch?

    Apple will most likely exchange it. The one you receive will be refurbished.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • Just got my iphone 5 last week and the power button is stuck now what

    is my phone under warranty and can anything be done?

    If there's no evidence of user damage (like you dropped it and that's why the power button is stuck), then your phone will be replaced without charge.

  • My iPod touch's power button got stuck and then the screen went white.

    My iPod touch 4G was a great device, until I stopped using it when iOS 7 came out back in 2013. Then eventually I got back to using it and then one day the power button started acting a little bit funny and then the entire button got stuck in the device. Eventually I tried to fix it so I opened up the screen and tried pushing the button back up. Then the worst happened, I touched something behind the screen and then the screen froze. Then the screen went white. I could do nothing as the power button was stuck in the device. Then it just sat there, white, until it died a few hours later. So heres my question,
    What do I do?

    See my reply in this discussion:
    Turn on without Home/Power Button

  • My power button is stuck and I have the white screen of death!

    Hello and thank you for reading this post, the answer is desperatly needed.
    What's the problem?
    Okay, a couple of months ago I smashed my iPod 4th Gen screen unfortunatly. I ordered a new screen and decided to fit it last night. Upon powering the iPod only a white screen shows, I was told that I have to hold the power button and the home button for 10 seconds. One day, before the screen was broken, I pushed the power button and it got stuck down and wouldn't come back up so I have always had to use the assistive touch and plug it in whenever I would like to turn it on. Obviously, because the power button is stuck down I cannot hold it down and press the home button to reset the iPod.
    Is there another way around this or is there a way to get the power button to come back out?
    Thank you
                - Stay Safe

    You can't backup the iPod then.
    Place the iPod in recovery mode using one of these programs and restore via iTunes:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If data is not in the backup then:
    - If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
    iOS: Importing personal photos and videos from iOS devices to your computer
    - Maybe you can get some info from the restored iPod via How to perform iPad recovery for photos, videos
    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official     
    http://www.amacsoft.com/ipod-data-recovery.html
    -iPod touch Deleted Photo Recovery Tips You Should Know

Maybe you are looking for