Power button not working in iphone 5 and its been not replaced under warranty and also the replacement programme because lc got triggered
Even if there was a liquid contact with the phone, the phone is elligible bor the programme and the phone is under working condition except the power button which i assume is definitely because of the faulty mechanism of the phone.
ahmetfromlondon63 wrote
And I don't know what these guys are talking about? I have an unsolved hardware issue and I posted here!
This is a user-to-user technical support forum. This is not AppleCare. You are not addressing Apple here. No one here can help you resolve your customer service issue with Apple. Use the Contact Us link at the bottom right of every page for information on how to contact Apple directly. When you talk to them, I'd suggest not using profanity. It makes people less likely to help you.
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I need help!! I drop my iphone4s in the toilet and its been in rice since Saturday and it wont turn on. I plugged it in and it got really hot. Is my phone not working at all no more.
1lozano1 wrote:
I need help!! I drop my iphone4s in the toilet and its been in rice since Saturday
Should have waited at least 4 more days.
See this -> Apple Service Answer Center - iPhone
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 5s, iPhone 5c,
iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in U.S. dollars and are subject to local tax. When setting up out-of-warranty service, Apple will request credit card pre-authorization for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare product coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details. -
i am updating my iPhone4s with the most recent OS software update and its been almost 3 hrs now and it has not completed its update. It is still " verifying updated iPhone software. How long does it take for the update to be completed. Thanks
Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
Its a shame you have to go through what you going through.
Good Luck -
My Ipod 5th gen. has been detected by itunes, but could not identified properly, and its been charging for a week and still hasn't come to a full charged. What should I do?
but could not identified properly
Please clairify.
charging for a week and still hasn't come to a full charged
Sounds like you need a new battery. Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.
iPod Repair Pricing -
Hi, I have an iPhone 5s, recently its been a lot hotter than usual, also the battery life is going down a lot faster than usual, and it takes absolutely ages to charge up. There must be a serious problem with the battery, any ideas? thanks
Apple can replace the battery for $79 US.
http://support.apple.com/kb/index?page=servicefaq&product=iphone -
Bought the phone on contract last January (late in january), had my charger replaced just after christmas and now it has stopped working again, its been about a month and a half and the replacement charger is broken, does the replacement charger come with a new warranty or will I have to buy a new charger? And if so, is there a charger that doesn't break easily (my problem is the the wire at the phone end of the cable seems to bunch and twist etc.)
thanks.a warranty replacement if the donor is out of warranty has a new 90 days warranty from exchange date
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i brought this phone and am trying to activate it but it keeps teeling me i have to use the person that had it b4 email adress n password is there anyway i can do it without that ?
The Activation Lock is an anti-theft protection used in iOS 7 and cannot be bypassed. No one, including Apple, can get around that. You need to get the Apple ID and password from the previous owner to unlock that iPhone.
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$80 Apple in-ear headphones not working with iPhone 4
I spent $80 on a pair of in ear headphones and they do not work with iPhone 4. I can listen to music and talk but the volume controls are completely nonfunctional. So I used them on my friends 3GS and they work fine. How can Apple come out with a new phone that wont work with their own products? I used to love Apple until this F@#$ing iPhone 4 came out.
According to Apple, they should work with the 4... http://store.apple.com/us/product/MA850G/A?fnode=MTY1NDA1MA&mco=MTM3NTM0Mjg
Are they plugged in to your iPhone all the way? -
Good day, i have concerns and problems, questions that i want an answer hope you can help me guys.. im Mark Alino from the philippines i purchase iphone 5s 32g gold color here at ayala istore cebu, city philippines since the date i purchase the phone i returned it due to a big hairline scratch in the middle of the screen and on the left side and i was so dissapointed. Afterwards the store tell me that i have to wait 15working days just to replace the unit and its been 2 weeks from now and i diddnt hear any feedback from them knowing the fact that i paid for thatb phone and its very expensive 40,000 pesos. please help me guys.. to solve my problems i think i have the right to complain or refund if they cannot gave the unit as soon as possible this is the contact no. from istore... please if someone read this pls help me im so down and please apple help me.
<Phone Number Edited by Host>There is no one from Apple here. We are users like you.
The only legitimate iphone sellers in the Phil are the carriers. You probably bought a gray market phone that was imported from another country. Thus the warranty is not valid in the Phil. The store is probably trying to replace the phone by sending it back to the country they bought it from.
There is nothing Apple or anyone can do here. You will have to wait until the store solves your problem. If they do not, demand a refund. Good luck. -
My iPhone broke within the years warranty so they replaced it for me, does the replacement come with it's own years warranty aswel?
A phone replaced under warranty will have the balance of the original warranty or 90 days, whichever is longer.
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Hi, my iphone power button doesnt work. Its not turning off and is getting hot since the screen is not turning off.
Use the assistive touch controls
General >. Accesabilty >> assistive touch -
Well This Is Bad.
So today i used my iphone 3gs.. and then it had a problem so i restored it. then during the restore it gave me error 20. i tried looking at apple support but it didnt help.
so heres what it has:
1. broken power button
2. cant be seen on itunes.. not even the mac!
3. stuck in recovery mode.
4. dosent sence a computer.
now i hear theres a "freezer trick" to get it out of this mode. but i tried it and no luck.
i also looked on youtube, google,and apple support and stores. but theres nobody who had this problem.
im trying to wait till the battery runs out but that will take long.
what should i do?!?You are right there as a weard issue try with the battery comes out and then try to connect to the itunes should be working properly, if not fix the power on/off button because are escential to do it.
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my ipod power button wont work but i feel it pressing the button. its not stuck its just defective. what do i do
Try restoring the iPod to rule out a software problem. First restore from backup and then to factory defaults/new iPod.
Then an appointment at the Genius Bar of an Apple store is in order. -
I have a 32gb iphone 5 the wifi signal is bad and the time doesnt work can someone help i did everything thats in my hands and its still not working
Do you experience the same issue on other WiFi networks?
Do any other iOS devices experience the same issue on your network?
Make sure you follow all steps provided in the article below:
iOS: Troubleshooting Wi-Fi networks and connections -
hey my iphone 5 power button dosnt work and has minor dents on the corner of my phone does my 1 year warranty cover it
The only one that can answer that for you is the Genus at the Apple Store
My guess is with dents, they are going to tell you the damage voided the warranty
Allan
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