Power button not working with 7.1 update
Power button not working with 7.1 update
I take it your phone was still under warranty then?!
Unfortunately I was not so lucky, and my experience was rather poor service-wise. They're called Apple Geniuses but I beg to differ...
I'm not sure where in the world you are located, but my "experience" involved visiting the Leeds store and confusing everyone with this issue. I can tell you, just by the looks on their faces, they had never been faced with this problem before!
I suggested my phone was rolled back to the version it was previously to establish whether this was the underlying issue. I was asked whether my phone had been backed up and as it had the "genius" proceeded to restore the phone "as it came out of the factory" to quote him.
When this was completed the phone was still doing the same thing and I was advised "the software update must have highlighted a hardware issue." I was told it would have to be physically repaired and was told to have this done by a third party as Apple would charge approximately £160. Incidentally, I work in IT and repair PC's, laptops and mobile devices for a living and made a point of raising that a sleep/wake button ribbon cable for an iPhone 4S can be bought on eBay for as little as £3.00...if indeed it does need replacing, which I suspect it does not.
Anyway, so now I was left with a phone for the rest of the day which was blank and still the problem remained. On the train, on the way home, you can then imagine my disbelief when I actually took the time to look at my phone's configuration and realised that iOS version 7.1 was still installed, so obviously the issue would still remain. So the visit to the "genius bar" was a complete waste of time as I'm still in the very same position, and I still blame the 7.1 update for this...let's home 7.2 is released very shortly and this solves the issue...
I have downloaded the package to roll the version back to 7.0 but I'm a little reluctant to carry this out yet as I would expect Apple to so the issue they have caused. This is NOT hardware related but software.
I seriously think Android is calling me...
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