Power button on brand new iMac doesn't work properly?

Hello,
I am having problems with the power button on my brand new iMac which was purchased 2 weeks ago. Some days I press the power button and everything works fine. And then some days, I get no response from the power button. I then just unplug and replug the power cord from the surge protector back in and then the power button works!
I also shut down every night - I don't put the computer to sleep.
Can someone tell me what is going on? I've searched these message boards and see old post from others out there have also dealt with problem.
Any advice or insight would be most helpful! Thanking you in advance.

A couple of things first your machine has a 1 year warranty and is covered by 90 days of complimentary AppleCare. You should contact AppleCare to get the machine fixed.
Next please carefully read your owners manual, below is what Apple specifys,
"If you'll be away from your iMac for less than a few days, put it to sleep. When your iMac is in sleep, its screen is dark. You can quickly wake your iMac and bypass the startup process."
Personally I only let the monitor sleep, my system has been running like this for 4 years and is the most reliable computer I've ever owned.

Similar Messages

  • Lightroom 5: start button in the presentation module doesn't work properly

    Hi. I purchased LR 5 last week but the start button in the presentation mudule doesn't work properly. I get a black screen and nothing happens. I have to press the esc button several times to return to LR.Can you help me please
    Regards Eugene

    start button in the presentation mudule
    Can you clarify?
    There is no start button nor a presentation module.
    Do you mean the Play button in the Slideshow module?
    Which operating system?

  • The middle button on my iphone 4 doesn't work properly what can I do about it?

    the middle button on my iphone 4 doesn't work properly what can I do about it?

    Make an appointment with the genius and bring to the Apple Store.

  • Brand new iMac does not work wirelessly

    This is a very strange situation and I don't know how much to be concerned about it.
    6 weeks ago I bought the first of two brand new iMacs. We have two old G4s both wired into a Netgear wireless router, plus the printer. The first new iMac when switched on, immediately found the Netgear and has worked perfectly, wirelessly, ever since. As it should.
    Less than a week ago I bought the second new iMac, which is identical to the first. I put it on the _same desk_ as the Netgear, therefore a distance of only one foot. Straight out of the box, it worked wirelessly to register itself with Apple.
    Since then, it has only worked wirelessly very intermittently, and then very slowly indeed. I was wasting far too much time trying to figure out why the wireless did not work, and eventually wired it into the router too.
    I was attempting to set up a network with 2 old G4s wired in, and 2 new iMacs wireless. Now I have 3 wired in and one wireless.
    Is there something wrong with the second brand new iMac? Or is there some line I should be pursuing with Netgear?
    I have written all the IP addresses down in case anyone responding - and I sure hope SOMEONE responds! - thinks that this may be a clue.
    Many thanks in advance to all and any replies.

    Update: I'm posting this in case it helps others......
    I phoned the software support which comes free for 90 days with a brand new iMac.
    The bright young man there instantly knew what the problem was, because he'd seen it all before. There's nothing wrong with the iMac and it has nothing to do with IP addresses.
    I have to go into the Netgear configuration screen and Enable MAC filtering. This means I'll give the router the hardware addresses of the two iMacs and it will then allow both of them to communicate wirelessly - but no other devices which might be lurking in the vicinity.
    Sounds good to me.

  • My brand new iMac doesn't appear to have the iDVD application - how can I get it?

    How can I get the iDVD application for my new iMac.  I want to use iDVD for conveniently making DVDs of iPhoto slide shows and iMovies.  I'd be greatful for any help.  I've already tried looking through my applications, the App Store, and various Apple help menus in Lion and the Apple Tech Support Web page - so far no luck, but perhaps I'm not seeing things right.

    The current Apple thinking is that the entire world has access to fast broadband and wants to distribute home movies to friends and relatives via download (iCloud) rather than mailing them a DVD. The fact that nothing could be further from the truth has so far had no effect on this policy. If you scream and shout loudly enough down the phone Apple may send you a free copy of iDVD. That worked for some, but is now said to have been withdrawn by Apple. Also, you can complain bitterly here, perhaps suggesting that Apple could have provided a choice between using iCloud and burning DVDs:
    http://www.apple.com/feedback/
    Whilst Macs with a Superdrive continue to be able to burn video DVDs, the software for so doing, iDVD, is no longer included in the iLife bundle that comes with OS 10.7 Lion (which also omitted iWeb) or will come with OS 10.8 Mountain Lion. And it is no longer included in the iLife 11 from the online Apple Store: http://www.apple.com/ilife/. Your only solution is to look on Amazon or eBay and try to get an older version that includes iDVD.
    However, the vastly more expensive FCPX can burn a DVD without iDVD or DVD Studio Pro involvement, but lack the themes etc of iDVD.

  • Mac App Store Error 18 in brand new iMac, doesn't allow me to update Mountain Lion, iPhoto and iMovie.

    Hi there,
    When I try to update iMovie, iPhoto and Mountain Lion I get this error: "Error in the App Store. Try again later. (18)".
    Just wanted to know if anybody had the same Error from Mac App Store as I've been searching in the Apple Support Communities and other websites but haven't been able to find any solutions to the problem.
    I have a new iMac 21 inch running Mountain Lion, I received it a couple of weeks ago.
    Thanks a lot for your help.

    Hi,
    I tried to update them all together and also separately but just couldn't be done.
    I don't remember having accepted anything regarding iLife apps during the iMac set up to be honest.
    I still haven't tried any of the iLife apps, but why would this matter?
    I should be able to update without any problem and still get the same "Error in the App Store. Try again later. (18).
    I just saw this other post and it looks exactly the same problem as I have, but nobody seems to know how to solve it either:
    https://discussions.apple.com/message/22994887#22994887

  • WHY!!! Brand new IPod doesn't work.

    I bought a brand new 30 gb Ipod to replace my old Ipod that won't work anymore. Now this one won't work. It is a couple of days old! I installed the software and put some music on the ipod. I have ipod speakers and the ipod works fine on them. It works fine when plugged into the computer. As soon as I take the ipod off a power source it fades until the screen is blank and then it will not respond until I plug it back in. Ive tried everything. Reset the ipod, let the battery drain completely nothing works. The battery says fully charged but it only works plugged into the computer or another power source. Please help! I have restored reset I've done everything. This is just opened from the packaging. Why is ipod equiptment so fragile? If it can't be fixed how do I get a refund because I now have to Ipods that don't work.

    And your iPod just doesn't do anything if it's not connected to an external power source? This is interesting. Toggle your Hold switch (on, off, on, off), and follow these reset instructions:
    0. Make sure your Hold switch is off.
    1. Lay your iPod down on your computer desk.
    2. Connect your iPod to your computer (if it's not already).
    3. Use your pointer finger from your left hand, and press down on the Menu button.
    4. Wait a few seconds.
    5. Use your pointer finger from your other hand, and press down on the Select button.
    6. Hold them down together until the Apple logo appears.

  • Copy from Time machine to an new iMac doesn't Work ?

    I bought a new iMac and want to copy from time machine that is on an external disk. Copying stops after 10 minutes. What to do?

    Please visit Pondini's Time Machine FAQ for help with all things Time Machine.

  • Why won't HP fix all these speaker problems, brand new laptop & doesn't work

    Whats wrong with HP and why won't they help there customers???  They state theres no other record of speaker issues but thats all that seems to be on the forum is speaker issues!!!  Brand new $2000.00 laptop, right out of the box and it has these popping and crackiling on start up and shut down.    BUYER BEWARE!!!

    I am going to assume that you have either taken the laptop back or exchanged it for a working one. Most stores have a 30 day window where you can do this. If you haven't done any of this, then you should. Don't waste your time on a machine that you have just paid 2000.00 $ on.
     If you exchange it for a new one, try the laptop out in the store and make their problem. They may have a bad batch.
    if they won't let you try it first, then get a refund and shop some place else.
    Another thing that I like to do is if I am shopping on line I use my Visa card. Visa protects me against fraudulent on line sellers
     (pay-pal won't). Always save the paper trail when you do a Visa purchase. It can be used to prove fraud.
    I bought a LG DVD player on line and the company would not honour there 30 day return policy. I returned it any way and more than 30 days went buy. I saved everything and Visa told me what they needed and after a while my money was refunded along with all the shipping charges.
     Pay-pal will only protect you against goods not received, but not the quality of goods. That means you could receive a brick in the mail and pay-pal won't do any thing.

  • New IMac mouse not working properly

    Bought a new IMac. How do you solve the problem of the mouse pointer jumping all around the screen? It seems like the cable is causing the pointer to be uncontrollable at times.

    Go to your System Preferences and then select the Mouse and when it opens it will give you some choices.
    Here is how mine is set up and I have never ever had an issue.
    Hopefullythis can help you sort out your problem
    Cheers
    Don

  • Brand new imac doesn't come with startup disc?

    just got an imac and it didn't come with a startup disc. is that the way things happen now? my mail is corrupted so i wanted to run disk utility on it. how do you do it without a disk?

    You will have to use your recovery drive.  It is automatically installed, look for it when you restart your computer holding down the Option key, select it, and it will install a fresh copy of the OS, but leave your apps and preferences untouched.
    Lion is only available throught the MacAppleStore, that's why you have the recovery drive, it takes the place of an install disc.

  • I have problem with power button on my iPhone 5, doesn't work.

    everything worked and suddenly button stopped working, they say it's a factory defect, bought in America live in Russia, can I put in for free repair to an authorized Apple store?

    Your iPhone warranty/support is only valid in the US. Thus, to obtain any service you will have to physically return the phone to the US...you can't mail it directly to Apple. You can send it to a friend/relative, in the US, and they can take it to Apple for you.
    You will not receice any authorized service, in Russia, for this phone.

  • My middle button on my iPod touch doesn't work properly

    I got my iPod touch 4th gen in April for my birthday and from the first day I used it the home button stuffs up, every time I open a app, use it and then go to exit I have to press the home button about 5 times before it exits. Has anyone else had this problem and is there a way to fix it? Please help

    Try:
    fix for Home button
    Fix a broken, unresponsive or sticky iPhone Home Button
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • Brand new iMac kills home network

    I have a home wi-fi network with a BT Voyager 2100 router and several PCs and laptops. All works fine. So today - I power up my brand new iMac and the home network stops. IE and Firefox on the PCs give "unable to find xxxx" error messages. I have tried the iMac with both wireless and ethernet connections to my router - same result. Safari on the iMac simply does nothing, blank screen. To get my internet back I have to power off the iMac and then re-start the router several times. Eventually all is well again. How do I get my iMac to work with a BT Voyager 2100 router?

    update to my post - an old iMac G4 works just fine. So I guess that basic connectivity between iMac technology and my router is OK... so why does a brand new iMac give problems ?

  • Stand-by button on Cinema HD display doesn't work after Mountain Lion upgrade

    Hi,
    After I upgraded my Mac mini (spring '09) to Mountain Lion it appears that the buttons on the side of my Cinema HD display doesn't work. There is a setting in sys preferences that should put the Mac in stand-by when the power button is pressed. This doesn't work after I upgraded to OSX 10.8 Mountain Lion.
    Does anyone have similar experience. Anyway to fix it?
    Thanks,
    Henrik

    Have done some further investigating (to no avail).  The TV is displaying in my system Info as follows:
    Intel HD Graphics 3000:
      Chipset Model: Intel HD Graphics 3000
      Type: GPU
      Bus: Built-In
      VRAM (Total): 384 MB
      Vendor: Intel (0x8086)
      Device ID: 0x0116
      Revision ID: 0x0009
      Displays:
    Color LCD:
      Display Type: LCD
      Resolution: 1440 x 900
      Pixel Depth: 32-Bit Color (ARGB8888)
      Main Display: Yes
      Mirror: Off
      Online: Yes
      Built-In: Yes
      Connection Type: DisplayPort
    TOSHIBA-TV:
      Resolution: 1920 x 1080 @ 60 Hz
      Pixel Depth: 32-Bit Color (ARGB8888)
      Mirror: Off
      Online: Yes
      Rotation: Supported
      Television: Yes
    But nothing on the screen.
    Does anyone know if Apple have banned certain screens????

Maybe you are looking for

  • Registration of systems in SLD and SMSY (Configuration of Managing System)

    Hi folks, I´m following this documentation here "How to Configure Maintenance Optimizer to Use Software Lifecycle Manager to Automatically Download and Deploy Support Packages and SAP Enhancement Packages" and on the pre-requisites are 2 things that

  • How do I insert pages from one PDF into the current PDF in Acrobat X?

    I just upgraded from Acrobat 8 to Acrobat X. How do I insert pages from one PDF into the current PDF in Acrobat X pro?  I was able to do this from the Edit menu in Acrobat 8 pro.  Appreciate instructions.  Thanks.

  • Why is Samba so slow?

    I have just built a server for my new flat and one of its primary functions is to serve files. Although NFS is fast, it seems much too much trouble to get working with iptables. I love sshfs but that's slow and a cpu hog. Finally I've set up samba, b

  • Where do I put my Action Script?

    So, I created a small Flash site with no loading of external swfs. I am strictly using the timeline using labels. I have a layer for my main buttons (home, portfolio and timeline). I have selected AS3 for the file and I have those buttons working fin

  • Doubt about Report Suite Office in SCCM 2012

    Hi all, I have a question about Suite Office in SCCM 2012. Why in my report 07B - Computers that recently used a specified executable program when I specific Office 2010 don't display nothing about Outlook? Just display follows softwares: Word,Excel,