Power/lock button does not work. I cannot lock my phone, shut it off or reset it. iPhone5s
My power/lock button does not work. I am unable to lock, power-off or reset my phone and am unsure of how to rectify this problem when that button isn't working.
Same here. 64gb iPhone 5s just arrived today. Feels fine but either doesn't respond or *severely* delayed response. Like minutes later... Going for replacement.
Similar Messages
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HT1430 How can you restart your iphone if your lock button does not work?
How can you restart or turn off your iPhone if the lock button does not work?
The best way is to let the battery die. Or you can reset the phone settings which restarts everything.
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I have the iphone 5 and my lock button does not work. Can apple fix it or give me a new one. Can they still give me a new one even if I didn't buy my iphone 5 from them I bought it from verizon
Alread asked and answered in your previous post - please do not post the same thing multiple times in multiple forums.
https://discussions.apple.com/thread/5164919 -
my iphone 4 lock button does not work, i turned it off using assesive touch, now it wont turn back on? got any tips for fixing this problem!
Hi, braidenwhitesidemate.
Thank you for visiting Apple Support Communities.
I would recommend going through the steps in the article below. If the issue persists, see the section labeled Issue not resolved.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Cheers,
Jason H. -
i bought this ipod 4 from a friend the lock button does not work and he doesnt know the password? how do i reset and i cant use my computer????
HELP!!!!!!Place the iOS device in recovery mode usning this program and then then restore via iTunes. The iPod will be erased.
RecBoot: Easy Way to Put iPhone into Recovery Mode
For how to restore:
iTunes: Restoring iOS software -
Stuck on apple logo, lock button does not work
Hi, I was wondering if someone can help me.
I have an iPhone 5, and I intend to restore it in order to sell, but every time I try to turn it on, the battery life is low and in the red, and then it is stuck on the Apple logo for ages. My lock button does not work either so I can't actually turn it on properly, or do anything. I leave it plugged in the charger for hours, and it's still stuck on the Apple logo. And when I unplug and let it sit until it dies again, the process repeats...
What is happening? What can I do?You can have it repaired or look up a guide and repair it yourself. The lock button needs to be replaced. It is essential at least for performing resets, like the one your phone needs right now. There may be an issue with the battery as well. I would not purchase an iPhone that did not have all its buttons working properly. The iPhone may not be draining enough to completely reset. Draining the battery this much might damage the battery as well. You probably need to do a reset by holding down the home button and a properly working lock button.
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Power /screen lock button does not work
Hello
I've bought an İphone 5 on january 2013 from NY,USA.But it's power/ screen lock butto does not work since last week. Now I'm in Turkey. What can I do for service support?Is it possible to get guarantee benefit in Turkey?I'm so desperate about this issue battery runs out so quickly, unwilling calls...please guide me to solve this problem...Hi aslsfr,
If you are looking for more information on the service options for your iPhone in Turkey, you may find the following page helpful:
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=Turkey&product=iphone
Regards,
- Brenden -
lock button does not work
My partner AND my Lumia 900's Lock Screen have ceased to function as well. I even went as far as doing a "master reset" and it did nothing but lose all my pix and info (Thank God for SkyDrive!) I have a real security concern now, and I cannot leave my phone ANYWHERE unattended at ANY TIME as there is no safeguard to "lock the screen to prevent unauthorized use". I've brought this to both Nokia's and AT&T's attention, but, as usual, it's fallen on deaf ears. This and a "couple other antics" (volume is wacky now as well, both phone conversations and listening to music: BEFORE the 7.8 update, everything worked just fine, now the volume will NOT go over "10" on a scale of "30" for a phone conversation, and will not exceed "17" in volume on a scale of 3"30" when listening to music. When a voice message comes in, the volume is SO low that I actually have to place to phone over my ear canal to hear it.......
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HT5824 i can not trun off my phone because my lock button does not work
i can no trun off my phone because my lock button does not work
Welcome to the Apple Community Shakoya.
Go to settings > general > accessibility > assistive touch > on. This will place a faint icon on the screen, this is then available from any screen and you can turn the phone off by tapping it, tapping device and then tapping lock screen.
This should suffice until you can have your phone fixed. -
What do i do when my lock buttons does not work?
i am having trouble with my iphone 4s the other night it started to lock and screenshot and say power off with out me even holding down the lock button this morning i went to lock my phone and the lock button has all of a sudden stopped working it will not let me screenshot or lock my phone.
It's time to visit an Apple Store or Authorized Apple Service Provider.
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My iphone lock button does not work and it randomly shut off. i need help!
the lock button has not been working.. i was using my phone, put it down for like 30 seconds and wont turn back on!
Are you using a case to protect the iPhone? If you are try taking it off and seeing if the button works normally then.
If you don't have a case on the iPhone, try restarting or restoring the iPhone.
If that doesn't take care of it, the iPhone will need service. -
Lock button does not work, how can i fix it ?
Hello guys, my lock button on my Ipod Touch is not working, i do not know what to do and i couldnt fine apples Emal.
What are my options to fix it ?
Any help will be appreciated.Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price -
The screen is not cracked, it just wont light up. Is there any way I can get it to come on? The nearest apple store is 3 hours away!
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
My iPad lock button does not work anymore
Well I was in math and class finished so I decided to lock my iPad. I kept pressing the button but my device just wouldn't lock. Is there a problem with the inside of my iPad or can I just do some sort of trick to get it working again.
P.S. please answer quickly as I am in school with no charger and I don't want to lose my battery.The function of the former "orientation lock" has been changed to a "silent" switch which silences system sounds like notifications, alerts, key presses, etc.
The "rotation lock" function has been moved to the "Recent Apps Tray" which is accessed by double-clicking the home button and swiping to the right. -
I am having a hard time deleting unwanted voice messages with my new phone and software as compare to my iphone4 which was as easy as clicking on the delete button. VMs would delete instantly. with my iPhone 5 7.0.4 software ver the first one or two delete immediately then the phone freezes up for several seconds making the process frustrating. I am wondering if either I am doing something wrong or if there is a fix out there. its a giant step backwards for Apple.
I am having a hard time deleting unwanted voice messages with my new phone and software as compare to my iphone4 which was as easy as clicking on the delete button. VMs would delete instantly. with my iPhone 5 7.0.4 software ver the first one or two delete immediately then the phone freezes up for several seconds making the process frustrating. I am wondering if either I am doing something wrong or if there is a fix out there. its a giant step backwards for Apple.
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