Power Manager claims "Battery not installed"

System info: T530, Windows 7 SP1, Power Manger 6.36, Power Managment driver 1.66
Following a suggestion in another thread (to solve a Power Manager/Windows Explorer crash), I upgraded to Power Manager 6.36/driver 1.66. Now Power Manager claims (via taskbar icon and within the Power Manager app itself) "Battery not installed"
Solution, please.

I'll try the download but I have a couple of concerns. First, I upgraded to 6.32 in order to try and resolve another problem - Power Manager crashed when I tried execute a Windows Explorer "search"; it subsequently caused Windows Explorer to crash. I'm not eager to just trade one problem for another. Second, I need you to pass a message back up the management chain.
As a customer, it frustrates me immensely to have to try test-and-debug procedures which ought to be done by Lenovo QA personnel. I would feel a bit more positive if I could be certain that Lenovo QA had configured a machine like mine and tried to reproduce the problem themselves. It's bad enough that I'm spending hours - of "vacation", time, no less - to try and resolve Lenovo product defects, but worse, I'm not getting paid for it. (And yes, I do happen to know what qualified senior QA engineers get paid.)

Similar Messages

T540p Energy Manager shows "Battery not installed"

Strange issue with my T540p: After having the machine running for the whole day unattended on mains power I come back to a grey Battery symbol with a mouse-over "battery not installed". The battery provides power, as the computer continues to run when disconnected from mains. Shutdown, taking out battery, wait does not change anything. The machine is a Win 7 x64 Power Manager and drivers installed via Lenovo Systems update, dirvers are current, no new available. Did anybody experiance this issue?

Thank you for your reply, richk! I have tried numerous things, restart, with battery either connected to the mains or not, restart without battery but with mains , taking out battery while it was running. I checked, whether there are old Software/Drivewr packages with the software recommended by ColonelONeil, checked for new drivers, reinstalled energy manager - same thing... Is thereany software, i can use to check whether there is communication with the battery? By the way, I see a new BIOS version, but I can not install as the process requires a "fully charged battery"...

Battery not installed message on X200T

Hi
I have a fully functioning Thinkpad X200T with a working battery.
I've been given a similar 8 cell new battery. It must be OEM or 3rd party as it doesn't have the same markings as the original battery.
When I plug it in, Lenovo Power Manager says "battery not installed".
Is there anyway to see if this thing works?
Thanks

if there are no markings on your new battery, then it most likely to be an aftermarket thing. Furthermore, if the new battery doesn't seem to get recognised while the old one does, then i suggest you don't use the new battery to prevent any damages to the laptop.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Battery not installed after update

I just updated my ThinkPad W520 using the System Update utility and after rebooting I realize that the battery icon is totally gray and shows the message "Battery not installed".
Checking the installations log of System Update I see
-Lenovo Power Management Driver 1.67.04.05
-Power Manager for Windows 7 6.66.1
And the Windows battery icon shows the info correctly
Is there any way to unninstall the updates?
Solved!
Go to Solution.

I have applied the same updates and the battery icon shows correctly on my W520. Are you using an OEM battery?
W520, i7-2820QM, BIOS 1.42, 1920x1080 FHD, 32 GB RAM, 2000M NVIDIA GPU, Samsung 850 Pro 1TB SSD, Crucial M550 mSata 512GB, WD 2TB USB 3.0, eSata Plextor PX-LB950UE BluRay
W520, i7-2760QM, BIOS 1.42 1920x1080 FHD, 32 GB RAM, 1000M NVIDIA GPU, Crucial M500 480GB mSata SSD, Hitachi 500GB HDD, WD 2TB USB 3.0

Battery not installed

Hi,
I've got a T60 that's almost 2 years old.
Just recently I noticed the PowerManager Gauge occasionally turn grey while connected to the power supply, showing the message "Battery not installed." A few minutes later gauge will turn green again and display the battery charge.
Is it likely to be a bad connection to the battery? It's a genuine Lenovo battery that runs still lasts a good few hours when running off the battery.
Has anyone experienced similar problems, or know of any tools I can use to test the problem?
Thanks!

I'm just getting this problem too - any luck with you chaps in fixing it? Battery seems to function fine, just the monitoring that is gubbed.

W530 intermittent battery not installed

OK, I purchased my W530 to replace a 2 yr old Sony Vaio. I bought the 530 because it had Win7 pro and enough power to run Solidworks. From the day I received it, I thought it was faulty because the battery would not be "recognized". Message and icons say "battery not installed". I HAD to go on a biz trip to Asia that week, so I had no time to send back to the NewEgg reseller. I lived with the machine simply plugged in all the time.
I once , while plugged in and booted up, turned the laptop over, and uncoupled the battery, then snapped it back in. Turned the unit back over and wow, the battery was recognized and showing full charge. Great! I could even unplug the AC, and the battery worked fine.
Next day, tried to boot from battery, and nothing. So back onto the AC, and boots fine. Battery lcon grayed out, with "battery not installed" in the mouseover popup. Tried my "trick" once more, but this time nope.
One note: the battery unit, 70++, does "jiggle" a bit when snapped into the W530. Not a lot. It's locked in and can't fall out, but it can slide out about .015 to .020 inch.
Anyone else have this problem with W530? Other than the battery issue, I really do like this unit, fast, handles Solidworks rendering well, and like the features so far.

No, it's completely intermittent. Plus with only a slight bit of wiggle, not sure how to "hold" it in place. I did try shimming with 6 post-it notes, just to one side or the other. No change. Now getting BSOD's with a message saying something about display driver and timeouts, then it'll do a "dump" and reset, so I can only guess at what it says is the cause of the BSOD.
Just sitting on my desktop, the battery chaged and recognized at 100% (green), and later it'll show a white colored battery icon with a red x in the middle of it. Sometimes I get a message saying it's not a genuine Lenovo battery. Sometimes I get a message that says it's not recognized.
Nice laptop. But I'm wondering if through NewEgg I actually bought what we who travel much to China call, a "Tribute" version of theW530. In other words, Looks like a Lenovo, feels like a Lenovo, but is actually a copy....I can deal with the battery acting funny, although for the price I paid I shouldn't have to deal, but the BSOD's are really causing me some worry.
Thanks for asking

Management Point did not install during deployment

I found the 2007 client installed on this server prior to the install. I removed the client with /uninstall... however after the installation of CM 2012 the managment point did not install. It pointed me to the mpmsi.log. Below is that log. Has anyone run
into this issue before?
=== Verbose logging started: 2/25/2014 15:58:05 Build type: SHIP UNICODE 5.00.9600.00 Calling process: D:\Program Files\Microsoft Configuration Manager\bin\x64\rolesetup.exe ===
MSI (c) (C4:40) [15:58:05:347]: Resetting cached policy values
MSI (c) (C4:40) [15:58:05:347]: Machine policy value 'Debug' is 0
MSI (c) (C4:40) [15:58:05:347]: ******* RunEngine:
           ******* Product: D:\Program Files\Microsoft Configuration Manager\bin\x64\mp.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (C4:40) [15:58:05:348]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (C4:40) [15:58:08:348]: Failed to grab execution mutex. System error 258.
MSI (c) (C4:40) [15:58:08:350]: Cloaking enabled.
MSI (c) (C4:40) [15:58:08:350]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (C4:40) [15:58:08:350]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (c) (C4:40) [15:58:08:351]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (C4:40) [15:58:08:351]: MainEngineThread is returning 1618
=== Verbose logging stopped: 2/25/2014 15:58:08 ===
MSI (s) (80:58) [15:58:11:836]: User policy value 'DisableRollback' is 0
MSI (s) (80:58) [15:58:11:836]: Machine policy value 'DisableRollback' is 0
MSI (s) (80:58) [15:58:11:837]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (80:58) [15:58:11:837]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (80:58) [15:58:11:844]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (80:58) [15:58:11:860]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (80:58) [15:58:11:867]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (80:58) [15:58:11:881]: Destroying RemoteAPI object.
MSI (s) (80:60) [15:58:11:889]: Custom Action Manager thread ending.

MSI (c) (C4:40) [15:58:08:348]: Failed to grab execution mutex. System error 258.
This normally means there is another install process in progress. So please restart the computer and try again. If no avail, check whether there is a process name msiexec running.
Juke Chou
TechNet Community Support

Thinkvantage Toolbox Reports Battery Not Installed

Hi All,
I'm having a problem with ThinkVantage Toolbox. I keep getting an error that my battery is not installed even though Lenovo power manager 3 shows it as installed and in good condition. I've run all updates from system update 4 but it didn't resolve the issue. I've tried removing and reinstalling all Lenovo Thinkvantage tools but that didn't help either. I did replace the battery about a year ago through IBM but this issue didn't start happening until a month or so ago.
Solved!
Go to Solution.

I've not heard about LTT not seeing the battery, so reinstalling it might be worth a try...
This KB article might generically address what to do if the battery was not longer seen by the system, but not sure it would help since you indicate that power manager already sees the battery.
Good suggestions Serge1410...
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

X120e "Battery not installed"

I am suddenly unable to read the state of my battery, power manager tells me there's no battery installed, and the windows battery gauge does not work either. I can still run on battery power fine, but I have no idea if it's charging or not at this point and obviously I can't tell when it's about to die. I have reinstalled power manager, and done a system restore to an earlier date but to no avail. Any help would be much appreciated.
Solved!
Go to Solution.

BigMcLargeHuge,
This seems an odd one...a few suggestions...
1) Try to clear everything... shutdown, unplug AC and remove battery. Press and hold power button several times for several seconds each time. Then re-install battery and AC and restart and see if battery now reports...
2) Uninstall and reinstall power manager. ( I know you said you have reinstalled already - just trying to completely remove and then re-install)
3) Check BIOS version. Are you running 1.16? I don't see anything in BIOS change log about fixes to battery firmware, but it might not hurt.
Confirm that you are using a Lenovo battery? (The original, I assume?) It seems really odd that the battery will still provide power, but does not report its condition.
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

Power Manager 2.41a not working

Hi,
Can anyone reproduce or solve this problem:
After Install of the Power Manager 2.41a on VistaX64 the power manager doesn't start anymore. More precisely it doesn't start after i removed the battery and plugged display in the taskbar. When I try to start it from the productivity center or from the programs folder it just displays the title window and then disappears.
After completely reinstalling the Manager the same happened.
Any Ideas how I can get it to work are welcome...
Daniel
Solved!
Go to Solution.

x61s
i had the same exact problem has your with the power manager 2.41a, it would show the title but does not load all the way it would just disappear, so i downloaded the power manager 2.42 from lenovo site, installed the driver, and it would still do the same thing but title does not say it is 2.42 it say 2.41a, does not load. So this is what i did to make it work:
1. uninstall power manager 2.41a and power manager driver managment from control panel.
2. install power manager 2.42 driver from lenovo site, if they ask if overwrite say yes to all.
3. now go in the c: drive and under utilites search for power manager and reinstall it. restart comp. and it should load find now, but some time power manager is slow to load but it will load.
hope this help.

Power Manager 4.42 Not Working T61p Vista 64-bit

ThinkVantage Power Manager is not working on my machine. I first noticed this after System Update added several new ThinkVantage programs, including PM version 4.41a several weeks ago, but I can't point with any certainty a specific cause or beginning to the problem.
PM now stops working every time during initial (power-on) machine boot-up showing message: "Power Manager Stopped Working". This seems to happen whenver it is installed by system update. When I have tried installing PM manually, it simply refuses to install, giving a short message saying it cannot run on my system. Earlier versions ran OK before. Microsoft Problem Reports and Solutions is of course clueless about this (and most other crashes).
I have tried uninstalling, rebooting, and reinstalling both PM and the latest PM driver in several different sequences, but nothing seems to work. I was hopeful that a recent upgrade to PM version 4.42 (via System Update) might solve the problem, but same thing happens and manually installation still doesn't work. I also uninstalling Access Connections (which has given me other problems), rebooted, and tried loading both PM and PM Driver, but with the same results. Something funny going on...
I have ThinkPad 61p (6459-CTO) with 4GB RAM, running Vista Ultimate 64-bit with NIS 2009. I have installed the most recent BIOS and have other up-to-date Lenovo software via System Update.
Any suggestions?
Thanks

I have tried several more things, including upgrading to Visual C++ 2008 in an attempt to get my system to install TV Power Manager 4.42 (or earlier versions). I still get the same message when I attempt to install manually: "cannot run on this system". Same thing happens when trying to load an older version 4.20a that I found through the forum.
I have been successful in loading the version that came pre-installed on my computer (found in SWTools folder), and that seems to work, though with very basic functionality. It appears to be Version 2.11.
I would really like to find a way to install a newer version (preferably 4.42), as it seems this is needed to run later versions of other TV software. I have T61p (6459-CTO) running Vista Ultimate 64-bit, and the BIOS and drivers are all up to date, as per Lenovo site.
Thanks for any advice.

New W540 Battery not installed error

Hello ,
I have a new out of the box W540 and on the first startup i have battery failure...
On Power Manager i have a ''No battery is installed''.
I have made all updates no error on system manager
Any ideas...

It might be a problem with Power manager. Go to the Support site and download Power Manager and Hotkey features intergration from below link
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-w-series-laptops/thinkpad-w54...
Reboot laptop into Safe mode and uninstall power manager and hotkey driver. Reboot laptop again in normal mode and install Hot-key first then install Power Manager and check then see if the battery is working.
If still issue exists, please take your battery out. Then power up with AC only. Power down, unplug AC and hit power button ten times. Then install your battery pack, plug in AC and power up and check.

Battery Indicator shows "battery not installed"

Ok i have the same msg on a g530. Unable to find firmware update. Please help.
Moderator Edit: Moved to correct board. (The message was posted in this thread)

did you install power management?
try to remove/replace the battery and make sure its seated well.

A1181 wont power on if battery is installed, a1181 wont power on if battery is installed

I have a 2006 Macbook Pro 13.
2.0GHZ Core 2 x86
2GBDDR2
500GB
I just purchased it and was told the Hard Drive and Battery were bad. I replaced the hard drive and it booted up so I ordered a new battery. Received the battery and installed it. It showed it was charging it without problem but then I hit the power button lights and screen flashed and then nothing. Took battery out and started right up. I then sent the battery back for another figuring a bad cell or some other defect was telling bios not to start up. Got the new battery and same problem. Instead of going thru hassel of trying to return it again I found a friend of a friend of a friend (yeah I know) who had a a1181 also so I tried his battery with same results. So my question is what would be the cause of this. I know logic board maybe at fault but I am hoping for the battery harness or something similar but I am at a loss right now on what to try next.

I can run for hours from the battery. Start from the battery. Restart from sleep from the battery.
Only if I take the battery out then put it back in can I not start from the battery.

Message "Battery Not Installed" when it is

When I run RAID Admin, it shows that the left battery is not installed. However, the green light is on in that battery. Any idea why that would be?
I would greatly appreciate any assistance.
Thanks,
Joel
Message was edited by: fire_wired

I had to synchronize the controllers and not it works great! Thanks Apple Tech Support!

Power Manager claims "Battery not installed"

Similar Messages

Maybe you are looking for