Power off and alarm questions

Help please.
question 1- I use the sleep button to turn the power off, but nothing ever happens, the manual says a red slider is suppose to show up, but it doesn't.
Am I doing something wrong?
Question 2- when the alarm goes off, are you suppose to hear it? The screen shows "alarm"- but no noise comes out of the Itouch...do you have to have headphones on?

If you're using the sleep button on the top left of the iPod Touch, you should be able to press and hold it for only a moment or two and the "power off" slider should appear. Something sounds like it's wrong. You may want to try reseting the software through iTunes. If that doesn't work, it could be a hardware malfunction (the button itself) that may need repairing.

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