Power on password - not working

Hi, so I have this x61s laptop for 6 months and decided it wasnt what I am looking for so i wanted to sell it. I tried to restore it to the factory setting and everything went fine. last thing i did was remove the BIOS password, I did. and it seems that there is a power on password I cant change it. It says I put in the wrong code. "but I only use 1 code for every password".... I have no idea what to do. Now when i restart it asks me for the power on password which I dont have, and nothing I can do about.. please help.. it cant even boot up.
really...there is something wrong with the laptop

Hi,
here short terms how I fixed it:
- opened fingerprint program & disabled everything which is of concern for authenticating with fingerprint
- deleted fingerprint with that software too
- disabled biometric device with windows tools
- deleted TPM with tpm.msc
- removed everything from BIOS regarding fingerprint, password for booting, hdd, etc
- resetted fingerprint with bios too
- loaded bios setup default (cause it was a BIOS update)
- shut down computer
- startup again and set everything in BIOS which is needed and has been disabled before
- did the same in windows (enabled everything again)
- rebootet.... prayed... computer prompts with "fingerprint matched" ==> first YEAH
- provided boot up password once....
- shutdown again....
- started with enrolling fingerprint only.... no prompt for password any more.... second YEAH
DONE

Similar Messages

  • Fingerprin​t instead of power on password not working any more

    Hi,
    my current configuration is T530i model 2392.
    I recently updated BIOS to version 2.52 from 12. Feb. 2013 and of course some other software especially solid state drive firmware Version FWSS28 from 14. Feb 2013.
    In BIOS Predesktop Authentication is enabled in addition with harddisk password and power on password.
    Now to my problem:
    before updating I software I could start with only swiping my finger over fingerprint sensor, without providing any kinde of password for harddisk or power on password. I received information about success & windows 7 (64 bit) was booting.
    Now I need to provide power on password all the time, seems that fingerprint or BIOS now has a bug ?!
    I did several things like:
    disabling every password request in BIOS rebooting...
    disabling deleting fingerprints on laptop and rebooting...
    unchecked all necessary settings in fingerprint security software like SSO, power-on-password, fingerprint sensor should replace power on / hard disk password..... reboooting...
    - then enabled everything again which I unchecked before.... rebooting....
    Nothing has worked so far, so there it seems to be a bug in predesktop authentication...
    Could you please advice or provide a fix ?
    Rgds
    Oliver
    Solved!
    Go to Solution.

    Hi,
    here short terms how I fixed it:
    - opened fingerprint program & disabled everything which is of concern for authenticating with fingerprint
    - deleted fingerprint with that software too
    - disabled biometric device with windows tools
    - deleted TPM with tpm.msc
    - removed everything from BIOS regarding fingerprint, password for booting, hdd, etc
    - resetted fingerprint with bios too
    - loaded bios setup default (cause it was a BIOS update)
    - shut down computer
    - startup again and set everything in BIOS which is needed and has been disabled before
    - did the same in windows (enabled everything again)
    - rebootet.... prayed... computer prompts with "fingerprint matched" ==> first YEAH
    - provided boot up password once....
    - shutdown again....
    - started with enrolling fingerprint only.... no prompt for password any more.... second YEAH
    DONE

  • Okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks

    okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks

    Hi sigrun from mo,
    If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
    Service Answer Center - iPhone
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
    Regards,
    - Brenden

  • T440p Fingerprin​t power-on is not working

    Hi , i just recieved my new T440p ,  Fingerprint @ power-on is not working although all config. is done typically in lenovo fingerprint manager pro & fingerprint security settings in the BIOS , i start my laptop it goes through windows normal startup & logon without any request for fingerprint .
    Solved!
    Go to Solution.

    Dear Ahmad
    Welcome in lenovo community
    Have you tried to first to enroll your fingers first , an application called Lenovo Think Vantage should be installed .
    Do you have this application installed ?
    Also you need to check the device manager , it's better to send us a screen shot of it .
    Let us know
    Thanks
    Alaa
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Froze on black screen and power button does not work

    my sons ipod touch is stuck on a black screen when plugged into the computer got a spinning wheel and will not connect now spinning wheel will not go away the power button does not work so can not reset it manually
    any suggestions would be appreciated

    - iOS: Not responding or does not turn on
    Neglect the reset and when it says place the iPod in recovery mode use one of thes programs
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Is there anyway to power off an I-phone 4s if the power button is not working?

    Is there anyway to power off the phone if the power button is not working?

    Assistive Touch. Tap Settings App > General > Accessibility > Assistive Touch > ON > at bottom of screen tap button > Device > press and hold Lock Screen icon > when slide to power off appears > slide it. To turn iPhone ON connect to Power Source with USB cable, charger or USB port of computer.
    All iPhone 4S have full Warranty Coverage. Make Genius Reservation and take iPhone to Apple for resolution.

  • I have unabled 5 fingure gesture now not able to perform any task,also my power button is not working,please help me in removing this gesture,using I phone 4

    I have unabled 5 fingure gesture now not able to perform any task,also my power button is not working,please help me in removing this gesture,using I phone 4

    I have unabled 5 fingure gesture now not able to perform any task,also my power button is not working,please help me in removing this gesture,using I phone 4

  • My laptop keyboard is having problems. I took it if to change my bottom case it worked fine prior and then after just the power key worked. I cleaned everything nothing is bent in the cable. now my power key is not working

    Hi my keyboard is not working I took off the bottom case to change it prior my keyboard was fine and after just the power key worked. I checked everything no portions were bent and it plugged in good. I tried to turn it on this morning and now the power key doors not work??

    Back up all data.
    Triple-click anywhere in the line below to select it:
    pmset -g assertions
    Copy the selected text to the Clipboard (command-C).
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V).
    Post any lines of output that appear below what you entered — the text, please, not a screenshot.

  • My ipad has a black screen and the power button is not working. Help!

    This is the second time my ipad screen has gone black. The power button is not working. I reset the ipad about two weeks ago  when this happened. However, this time I am not able to get itunes to recognize the device. It keeps asking to respond from the ipad (obviously with a black screen that isn't going to happen). Im not sure what to try next...thoughts?

    Have you tried to give it a reset?
    Reset
    Hold down the sleep and home keys for about 20 seconds. When you see the silver apple, let go and let it reboot. No data will be lost.

  • How can i restart my phone if the power button is not working?

    My power button is not working and my phone freezes every now and them. I read I should restart it. Is there another way to restart it without using the power button?
    Also, I use the on-screen assistance icon but it does not have a power off option.

    demeece wrote:
    My power button is not working and my phone freezes every now and them. I read I should restart it. Is there another way to restart it without using the power button?
    Also, I use the on-screen assistance icon but it does not have a power off option.
    That's correct.  Because how would you turn it back on again if the screen was off and your power button was on the screen?
    Yo need to fix the button, or try letting the iPhone die out completely, then connect it to power and after it's charged for a while, see what happens when you press the Home button.

  • My iphone power button is not working. What can I do?

    Hello, I bought an iphone 5 last year and it still in warranty . It has some regular scratches for the use but it never felt down.
    The power button is not working now and I sent to an apple retailer here in Brazil (SOMA - Revenda APPLE Solution Expert e Assis. Tecnica Autorizada) to fix it. They refuse to do it saying that the button is not working because of  the scratches what I believe is not true. And the retailler suggest to me to buy a new one.
    And more, I receive the iphone with the factory configuration and I don’t know why.
    I would know what can I do to fix the iphone. And How can I use the warranty here in Brazil.
    I couldn't find an e-mail from apple.com support to report this.
    I will stay in US next december. I can fix my phone in an Apple Store?
    I'm very dissapointed with the technical assistance here in Brazil.
    Thank You

    Meaning that you cannot restart or reset the phone?  If you haven't tried already, try both options.
    Otherwise, you can do a backup & restore, or even a restore as new (only after a successful backup).
    If the issue persists, then look at a replacement. Either it will be a hardware defect (free if within warranty), or physical damage ($49 with AppleCare Plus, $149 without it.)

  • Ac power adapter is not working

    i bought this item apox. 9/10 months ago from Tesco so i dont know if i have any cover?
    HP Photosmart Plus All-in-One Printer - B209a
    ac power adapter is not working and i ready own hp printers and dont want to have to splash out on another.
    please help... 
    This question was solved.
    View Solution.

    Hi,
    You should still be under warranty, but if not you should be able to buy one from HP Parts Surfer.
    I hope this helps
    JonW
    I work for HP

  • HT1547 My mac book pro is 3 yrs old and today while watching something on it, it got power off suddenly. And power button is not working, left side round button to battery is not working but when I plugg in to charge it, then this round button shows 4 gre

    I am having MacBook Pro 3 yrs old and today while I was watching some movie on it suddenly it got power off and when I am trying to start it, it's power button is not working even the round button on external left side is not showing battery lights. But when I connect it to chrger then Charger only gives green light and even the external round button only shown 4 green lights (if charger connected). I don't know what to do now

    Sounds like you need a #1SMC Reset
    1. SMC reset
    >>Instructions to reset SMC
    Disconnect other non-Apple and external hardware except (if applicable) a mouse and keyboard until your finished repairing your machine.
    Problems solved: Fans blowing with no activity, machine is not booting, power button pressed and nothing happens, problems with indicators, Magsafe has wrong lights, battery is not charging, monitor and graphics issues etc.  If the battery is not charged (from like letting it sleep too long), let the Mac charge up awhile afterwards.
    Will not hurt the machine resetting if it's not broken.
    Other related hardware problems (optional):
    Check battery status: Hold option/alt key down while clicking on the battery icon in the menu bar, top right corner.
    Magsafe: Use the correct/matching power supply charger with your Mac, not a less powered one from another Mac.
    Apple: Laptop won't power up   Apple: Computer won't power up  Troubleshooting optical drive
    Magsafe problems   Magsafe problems more

  • HT4623 Hi I have a question, I am operating my iPhone 4S on 6.1.1iOS, as my power button is not working, I have jailbreoked my device so that I have a option to restart and shutdown my device. If i upgrade to iOS 7 do i have such option?

    Hi I have a question, I am operating my iPhone 4S on 6.1.1iOS, as my power button is not working, I have jailbreoked my device so that I have a option to restart and shutdown my device. If i upgrade to iOS 7 do i have such option?

    Jailbreaking your iPhone forfeits your ability to receive any support on that phone, including from this forum.
    You'll have to search elsewhere for answers to your issue.

  • My power button is not working and my phone doesn't wanna turn on i've tried to charge it so it can turn on like it usually does but it's not turning on

    my power button is not working and my phone doesn't wanna turn on i've tried to charge it so it can turn on like i usually does but it's not turning on

    Hold down on the home button simultaenously holding on the sleep wake button (power button) hold it for more than 15 seconds this will then shut down the device.
    If the device is already shut off do this same sequence to see if you get an apple logo. If you get the logo allow the device to login. Write back if this does not resolve your issue.
    Good luck Friend.

Maybe you are looking for

  • Can't load master files into iPhoto

    I imported photos in iPhoto using an SD card, I downloded them.  At that point I thought tyhey would be in my photo library I downloaded in about 1000 photos.  It says they are in pictures/iPhoto library/masters/ 2013/03/24/2013 etc but I tried to br

  • Header text manipulation (VA22)

    Hi, Is there any way we can manipulate header texts in sales documents in runtime, i.e can I fill the header texts through userexits while users use va21 or va22 ? Complete scenario: We have not configured text determination because the there are no

  • Question on Process codes and FMs ... Please read.

    Hi all, Could you please give me a list of the major IDocs (message types) and the associated Process codes and the Standard Function Modules? eg for ORDERS the process code is ORDE and the FM is IDOC_INPUT_ORDERS Thanks a lot, Charles.

  • GRC AC DATA MART CONFIGURATION

    Hi All, We are on GRC AC 5.3 SP 11. The customer wants to use the Data Mart functionality with crystal report 2008 for custom reporting purpose. In my knowledge this functionality is available in AC since SP 9. But don't know the exact procedure to g

  • Carry Foward BPC NW

    Hi experts, I get next error in the execution of the opening balance package: "Time is not avaiable on the legal application" This is the Opening_balance logic: *RUN_PROGRAM COPYOPENING,CATEGORY = %C_Category_SET%,CURRENCY = %Groups_SET%,TID_RA = %Ti