Power outage during 5.0.1 download possible to do clean reinstall?

power outage during 5.0.1 install. Now No iTunes purchased tv shows or movies will sync to touch. Error that video format not supported. They all synced and played fine before the new iOS. I have reset & restored with no success. Anyway to reinstall 5.0.1?

Hi, Toonz! Rather forgetful of me not to include the 1301, I tried another installation earlier & it popped up first, that's when my memory got a big jolt. Anyway, I figured the an uninstall/reinstall was probably going to have to be done. That's on the agenda for today, I was just hoping to get out of it. I assume that the Cleanup Utility should be run on both iTunes & QT in the list, once the uninstall is done?
Thanks for checking in,
Debbie

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Power outage during incremental. Time Machine "lost" Time Capsule

I had a power outage during an incremental backup and got a "delayed" message. "No big deal" I though since I figured it'd backup once the power came back on. it did and an hour later I noticed i still had "delayed." I forced a backup with "back up now" and nothing happened. Opening the preferences showed the backup had "failed" and a backup disk was not associated with Time Machine. I selected the TC and all was well.
This begs the question of whether this is a bug or not. If TC + TM is supposed to be "set and forget," power outages should no cause this type of behavior. Had I been less "techie" I might very well have gone weeks in the this situation.
Anyone else notice this?

Any thoughts? (If the above is unclear, say so and I'll edit it )

Power outage during last minute of Leopard install

During the last few minutes of my Leopard install into my new alum iMac (I was setting up the mac for the first time), my UPS started to squeal and then shut down and I lost power.
Now when I turn on the iMac I get the message "The application Spotlight unexpectedly quit." I can't access the Finder and have no idea how to go through re-installing the OS. Inserting the Leopard CD does nothing.
It looks like components of Leopard were installed because the desktop backgroup changed to the "galaxy".
Can someone help me through this?
Thanks, Sandy

Hi Sandy
Insert the Leopard DVD, restart the computer and keep the C key held down until you see the grey screen and Apple logo. It should then boot into the installation and let you go through the process again. You'll probably want to choose "Archive and Install" from the Options button when you get to the screen where you choose a drive.
Unfortunately, I don't think there's a graceful way to shut down the computer in a power failure if it's in the middle of installing system components...
Matt

Power outage during software update.

Exactly that, power went out during a software update. Now when I start my computer I get the gray screen of death, with the apple that changes to the circle with the slash through it. I repaired the disk of my HD with the install disk disk utility, and the permissions. I still get the gray screen on start up though.

Losing power while updating a program or the OS is not good but one would expect a notebook to survive since it has an independent power source. Back in the old days before I owned an uninterruptible power supply my only recourse was to reinstall the OS and start the updates all over again.

Recorded audio files are gone after power outage during a concert

Hello together,
yesterday I used Logic Pro X to record a concert at our school. I had connected my MacBook Air to our mixer via FireWire, and everything went fine until two minutes before the concert's ending, the power went out. My MacBook was still working from battery, however, Logic Pro stopped recording and all recorded files except for one audio file are gone. I have already tried to recover the lost data by using a data recovery app, but it didn't find anything.
Is there a way to recover the lost recordings? I mean, Logic must have written its audio files to the hard drive somewhere and even when everything crashed, I don't think the files got overwritten with zeros or something else that could have destroyed it...
Many Regards,
Leo Bernard

hhaammrr wrote:
I copied each track and pasted it into a new file. I saved each new song file, and thought it would be safe to delete the tracks I had copied from the original file.
http://www.bulletsandbones.com/GB/GBFAQ.html#saveasarchive
(Let the page FULLY load. The link to your answer is at the top of your screen)

Power Outage During Bootcamp Set-up

I was creating a windows partion in the bootcamp assistant, when the power went out. Now the bootcamp assistant doesn't show a windows partion, and it won't create a new one. Bootcamp appears to want to remove teh partion it didn't create.

You are in a really tough position. I would suggest for the moment to back up all your personal data in the eventuality that you need to reformat your HDD. But before we do all that, would you mind posting screenshots of the message that your are seeing in bootcamp (If you don't know how to take a screenshot look at this web article)?
Those screenshots would definitively help me and other community members to better assist you.
Let us know!

Power Outage During Time Machine Backup...

Hey everyone,
I have a 1TB LaCie Big Disk+ and my someone threw the switch on the socket breaker for my room while time machine was backing up. The computer no longer can recognize the hard drive. It was partitioned and I can read it when I go to windows... but not in Mac. Is there any hope? I am a photographer and basically all of my photos are in that hard drive...
Also, the hard drive light turns on and I can still run other external hard drives through it via fire wire... it is making some noises as well... like reading or writing... not sure...
Message was edited by: Bchubak

Bchubak wrote:
Oh, yeah I wasnt using the external just as a hd for TM. I had other stuff that wasnt backed up.
That's not a good idea, as you now see. First, TM works best with it's own, exclusive partition, as explained in item #3 of the Frequently Asked Questions post at the top of this forum.
Second, a good backup strategy makes sure there are (at least) two copies of everything in two separate places. While TM will back up another partition on the same drive as your backups, it really isn't good to trust both your originals and backups to the same piece of hardware. All drives fail, sooner or later.
But I was able to retrieve all of my stuff except for the TM backups which could not be copied via mac drive, but that is fine... the only problem now is that I am unable to format the drive.
That's going to be difficult. As posted earlier, I'm not a Windoze user, but you have to be very careful using the same drive with a PC and a Mac, especially for TM backups.
The simplest solution is to use one drive for the Mac only. It can have multiple partitions, one for TM and one or more others for other things (preferably things that don't need backups, or are backed-up elsewhere).
It's my understanding that you might be able to reformat the TM partition using the PC to MS-DOS or FAT32, then re-format that partition with Disk Utility to Mac OS Extended (Journaled). You will, of course, lose the backups when you do that, but since they seem un-usable anyway, it's no great loss.

Power outage during login and now we can't log on?

The computer starts up fine then when we enter our log-in we get the blue screen then shot back to the log-in page again. What gives?
Safe mode does the same thing with the log in screen.
Also, I've tried using the installation disk to try to repair whatever is wrong and the disk is just getting spit out every time. Please help!

Armysweetie,
It may be worth a shot to reset your PRAM.
To reset the PRAM and NVRAM on an Intel-based Mac:
* Shut down the computer
* Turn on the computer
* Press and hold ⌘-⌥-P-R (Command-Option-P-R) before the gray screen appears
* Hold the keys down until the computer restarts and you hear the startup sound for the second time, then release them
http://support.apple.com/kb/HT1895
If that doesn't help, I suppose I'd try connecting an external optical drive to your mac... Frankly, though, at this point, I'd probably be taking my computer to an Apple store (sorry...)
I'll be out of country for a bit, and may not be able to do any research for you for a couple of days... Hopefully someone else can chime in with some words for your problem.
Bob
(I presume you or your spouse is in the Army...thanks for your service!)

Pegasus R4 Will Not Reset After Power Outage

I have a Pegasus R4 hard drive system connected by a Thunderbolt cable to an iMac. It has bee functioning flawlessly for several months. We had a power outage during the day and ever since the R4 has not been able to reset. Anyone have any advice out there on this issue.

Not trying to be a stick in the Mud here but you guys that are serious gamers need to always keep a close eye on the weather. If there is the possibility of a storm you must have an APC or Battery Backup. Just a Power Strip is sometimes not enough. Of course you have No Control over Power Companies cutting your Power and causing a Power Surge that fries your equipment. Please Please be aware of the weather I cannot tell you how many things I have cooked over the years by not taking this advise. It can save you thousands of dollars.

During a power outage, my mac was on and when it came back on, it was reset. No pictures, documents, etc. How can I fix this?

My mac was on during a power outage, and when I turned it back on, it was reset. I cannot find any of my pictures or documents. I would really like to fix this on my own. Does anyone have any ideas? The memory seems to be cleared.

There may be no fix. The outage may have caused a damaging electrical spike.
Try this first:
Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
If this does not work, then try this:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it isthree times faster than wireless.
If this doesn't work then:
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer.

Suspended install of CS6 during power outage

Hi, we were installing CS6 from disc when there was a power outage in the building that affected the Mac in question. We were installing CS6 professional and not CC. Installation of CS 6 was suspended due to the power outage. Since then we have been unable to restart installation for CS5 or CS6. We encounter an non-descript error: Installer failed to initialize. Download Adobe Support Advisor to detect problem (ASA has been discontinued). Same error for both CS5 and CS6.
Adobe FAQ/Troubleshooting recommended uninstalling CS6 and CS5 and then running Adobe Creative Cloud Cleaner Tool (v 2.6.0.4). This was done but still no love.
I checked for Adobe installation logs and the PDApp logs and they are gone. Nada.
Mac OS 10.8.6
We're down to wiping the Mac and starting over. Users not happy. Revolution possible.
Any thoughts?
Many thanks in advance.

Mea culpa...the Adobe install logs are there but the PDApp logs are gone.
The install log for Adobe CS6 is incomplete. Rather than ending with summary information, the log ends "END InstallOperationsQueue Ordered operations".
There is no summary, no fatal errors, no recorded errors.
Unlike the CS5 install logs, the CS6 install log file ends with .log rather than .gz (not sure if that's important or not). The Adobe log analyzer has been discontinued (http://www.adobe.com/go/loganalyzer) and it routes users back to Customer Care.

No Internet during power outage - Isn't the battery in the NTU supposed to keep the circuit up?

During yesterday's power outage in Northern Virginia I lost all Internet connectivity; yet my NTU battery was up but my Verizon router was saying the cable wan was down. Why?
Isn't the NTU battery supposed to keep the circuit up in case of power failure? if is not, why did I spend $30 replacing it when it failed since Verizon is too cheap to replace it, even though we all pay them those outragous bills every month.
Why, Why, Why
Solved!
Go to Solution.

Vuser wrote:
During yesterday's power outage in Northern Virginia I lost all Internet connectivity; yet my NTU battery was up but my Verizon router was saying the cable wan was down. Why?
Isn't the NTU battery supposed to keep the circuit up in case of power failure? if is not, why did I spend $30 replacing it when it failed since Verizon is too cheap to replace it, even though we all pay them those outragous bills every month.
Why, Why, Why
No, only the phone circuit, for up to 8 hours, if you have phone service. Although my experience is that the battery does power the internet and TV service for a short time to cover a brief power outage.
As to why you paid $30 to replace the battery, I have no idea, you can generally get batteries locally or from Amazon, etc. for $15 to $20. And it is very clearly stated that the battery is your responsibility, you should have already known that.
If you feel FiOS too expensive, why do you have it?
Justin
FiOS TV: Extreme HD, Internet: 50/25, Digital Voice
VMS Enhanced Service: 1 server, 2 clients
Keller, TX 76248 (VHO 1)

HT202159 how long should an upgrade to Mountain Lion take? Our original download was interrupted by power outage and now seems to be taking forever.

How long should an upgrade to Mountain Lion take? Our original download was interrupted by power outage, it seems to be taking forever.

Update2: There is something very wrong with wireless on mountain lion recovery. I don't know what the problem is, but this link may explain:
http://osxdaily.com/2012/08/10/os-x-mountain-lion-10-8-1-beta-released-for-dev-t esting-may-include-wi-fi-fix/
Wireless recovery would start out with over 25 hours estimated and kept on failing. It turns out to be a two step process of downloading a few Mbytes then a 4Gbyte .dmg file, but I couldn't even download the Mbyte file. I bought the thunderbolt to gigabit ethernet adapter, plugged it in, restarted recovery and download of a little more than 4Gbytes took less than an hour. My limiting factor was probably comcast home internet rate of 12Mbps. The wi-fi wireless connection should be able to do over 100Mbps, so wireless shouldn't be much slower than wired, except wi-fi wireless is broken. Now that ML is installed and updated, wi-fi seems fine now, as I am using it right now, but I haven't tried downloading a big file yet.
Don't use wi-fi wireless for Mountain Lion recovery.

Is it possible to repair an Organizer catalog after a power outage?

I recently had a power outage while I was exporting some photos from Organizer and was unable to open Organizer after that. I posted a question on Feb 25 at 6:45pm, and Andaleepfatima1 recommended some actions that were very helpful in my being able to set up a second catalog. I can now go into Organizer using catalog #2, and then into catalog #1 using the catalog manager to switch catalogs. I still cannot go directly into catalog #1 where all of my albums, slide shows, etc. are. I repopulated catalog #2 with my photos, and tried to redo an album, but the pictures that I sent into the album display as being very blury, etc. When I leave Organizer to shut down, I have to leave from Catalog #2 so that I can get back in through it, because I can't start the program if Catalog #1 is the "current" catalog. Is there any way that I can repair catalog #1's files so that I can get back to normal with the program? I was using Organizer for all of my organizing. PSE10, Windows 7, 12GB RAM. Thank you very much for any ideas you might have.

Something to try.
We don't know what is wrong in the catalog # 1. Generally it's the catalog.pse11db sqlite database file (I suppose you have PSE11 ?). The repair command should be able to correct many errors in that file, but we don't know if the other files are ok.
If you locate that catalog file (in the menu help/system info) you could try deleting all the other files than the catalog.pse11db : they are automatically rebuilt.
Then close the Organizer and double click the catalog.pse11db, which should open the organizer and the catalog.
(Note that if you don't want to risk deleting the other files, you could make a copy of the whole folder as a backup.)
If that does not work, it would be worth testing the catalog.pse11db file with an sqlite tool, which could be more effective than the Organizer repair command.

865PE Neo2-PFISR problems after power outage

I need some help with a problem. A recent power outage while my supposedly "surge protected" 865PE Neo2 based machine was running, apparently messed something up. After our power came back on, I powered it back up and discovered that I now have 4 ongoing problems. Problem 1) it now hangs twice during the boot process, once at "auto detect 3rd master - press escape to abort", which if I then press ESC, it then moves to "auto detect 3rd slave - press escape to abort" and hangs there until I press ESC, at which time it then finishes booting like normal. (by the way, I don't even have any 3rd master or 3rd slave installed) Problem 2) I can no longer enter the Bios setup, even though I press the DEL key at the appropriate time. Problem 3) The case light for hard drive activity stays on constantly, even though the drive seems to be working normally without any other problems. Problem 4) A few issues here. My sata dvd/cd combo drive is no longer recognized as being installed; the activity light on the drive is constantly on even though the drive is not running; the drive bay will no longer open.
I'm guessing that something has possibly been damaged on the motherboard or maybe the bios was affected somehow, or maybe the power supply was somehow damaged. Either way, I'm not sure what to do now. With the exception of the problems I listed, my system otherwise works normally as it always has, with the only real downside being that I don't currently have a dvd/cd drive. I haven't tried any troubleshooting myself because I'm not sure where to look or what to look for. The specs for my system are listed in my signature, with the only change being that I'm still running the original Antec 350w power supply that came with the case. I could sure use some expert advice and help with this.

Problem Update.
Well, I finally got my machine up and running "almost" as good as it was before my power surge problems. Thank you to everyone that responded with advice. I ended up replacing the Antec 330w TruePower psu with the new Enermax Noisetaker 420w (EG425P-VE SFMA V2.0) that I had, and I had to replace the MSI sata combo drive (went with a Pioneer 710 DVD-RW, which is an excellent unit) and now things are back to normal. Plus, I bought an APC 650VA/390watt battery backup with soft shutdown to help prevent any power outage problems again.
When I said "almost" as good as new, that is because this morning when I booted up, all I got was a black screen (no post) for a couple of minutes, and then a message appeared that approximately said "the dram timings are too tight, reload timings", or something like that. Well, since the timings have never been changed, I'm not sure what is going on, but after turning it off and then re-powering it up again, it booted (though slowly at first) and I've just been letting it run all day. Ha, just when I was ready to venture into OCing this rig. Think I will anyway. If the problem continues, I'll be back seeking helpful advice again.

Power outage during 5.0.1 download possible to do clean reinstall?

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