Power supply LED shows orange, but battery is not charging
Hi everyone,
My iBook G4 seemed to stop recharging the battery. Here is the info from the system profiler and coconutbattery (when the computer is plugged to power supply):
Battery installed: Yes
First low level warning: No
Full charge capacity (mAh): 3924
Remaining capacity (mAh): 1317
Amperage (mA): 0
Voltage (mV): 16637
Cycle count: 56
AC charger (watts): 50
Connected: Yes
Charging: No
The puzzling part is that the LED ring on the power supply was orange, indicating it was recharging (more on this later), but the power status icon on the menu bar showed plugged (rather than the flashing thunderbolt icon indicating recharging) and saying "Calculating...." I have reset the power management module several times, but it did not resolve the problem. The battery seems still ok based on its charge cycle (only 56), though the capacity is only 89% of its original. The computer can still run totally fine as long as it is plugged to the power supply. It looks like the computer (power management unit?) simply decided to stop recharging, even though the battery is only 33% full. Any thought? BTW, does any one know the orange LED on the power supply will show up when it is recharging, or whenever it "senses" the battery is not fully charged?
Many thanks in advance!
Welcome to Apple Discussions!
As Joshua mentions, the problem could be the power adaptor. Here's an article on troubleshooting it:
http://support.apple.com/kb/TS1725
For a battery to charge, three things have to work--the battery, the power adaptor, and the DC In Board, which is what contains the power port.
Your battery sounds OK. If you can, find a known good power adaptor to try--maybe a friend's or one at the Apple Store.
If both the adaptor and the battery are good, that leaves the DC In Board. What often happens is that the power port eventually becomes damaged from normal use and no longer makes good contact, often due to broken solder connections. If this is the case, the DC IN Board will need to be repaired or replaced.
Also check that the battery contacts are good and not bent or damaged.
Good luck!
Similar Messages
-
Battery Icon Shows "18% available (plugged in, charging)" But Battery Does Not Charge
The PC does operate on the battery only, just fine (so far, as there is only 18% remaining).
The PC operates with AC plugged in also.
LED by AC input is amber (looks orange to me).
According to the User Guide that indicates charging.
Battery Check status is "OK"
I have had it on charge for over 12 hours and still at 18%.
When starting up, the battery icon shows charging movement then stops at a low level.
I measured the charger output at 20VDC (no load). Which is as specified.
I have tried all the suggestions about uninstalling and reinstalling the ACPI Complient Control Method.......etc.
Removing battery, shutting down and all the rest of suggestions.
No help.
I was told there was a BIOS update which I installed. (I'll post about that in another board). No help.
If I ever get this fixed it's going back to the vendor, Should not have this happen with less than 3 months since new.
Just got it back from repair for battery latch falling off. (Back plate was changed.)
Anything new would be appreciated.Hi @xdellman,
Thank you for your query and realize how frustrating this is.
I gathered from your post you have tried most of the troubleshooting steps to no avail.
If you check the adapter do you notice any damaged or bent pins as this can cause charging issues?
Here are two links that may also assist you.
HP ENVY and Pavilion Notebook PCs - Battery Does Not Charge
HP Notebook PCs - Testing and Calibrating the Battery (Windows 8)
If this has not helped please contact HP support for assistance.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Please let me know the results.
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! -
Charger plugged in but battery is not charging but windows says it is charging.
I have an HDX X18T-1100 CTO Premium Notebook 64bit with Vista Ultimate...I thought my battery was bad because when charger is plugged in the icon in system tray says" plugged in, charging" but it's not charging so I bought a new battery. Same problem so I replaced the AC/DC plug in the computer....still the same problem... says batter at 7% (plugged in, charging) but it's not charging.
Hi,
This could well be a Hardware problem with the charging circuitry, but it may be worth trying the following.
First of all, shutdown the notebook, unplug the AC Adapter, remove the battery, and then hold down the Power button for a full minute.
Now, plug in the AC Adapter without the battery inserted, start the notebook, open windows Control Panel, open Device Manager, expand the entry for Batteries, right click on and the Microsoft ACPI Compliant Control Method Battery and select Uninstall - do not uninstall anything else here. When the uninstall is complete, shut the PC down, unplug the AC Adapter, re-insert the battery, plug in the AC Adapter and start the notebook. Windows will reinstall the missing driver soon after logon. Leave it to idle for a few minutes, then restart again to see if this has helped the issue at all.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
Adapter light GREEN but battery does not charge NEED HELP, PLEASE!
My battery won't charge but the problem is a little different from others I have seen posted. The battery shows 3% charge but the adapter light is green. If the computer adapter is disconnected, the computer shuts down (as we would expect at 3% charge). I used another MacBook Pro cord to plug in and the same thing happens.
This is what the System Profiler shows:
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Battery Information:
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 2815
Remaining Capacity (mAh): 87
Amperage (mA): 0
Voltage (mV): 9921
Cycle Count: 62
AC Charger Information:
Connected: Yes
Charging: No
I purchased this 15" MacBook Pro (Oct 2006) from a reputable non Apple Apple dealer but f course this problem started a week or so after it was out of their resale warranty. There is nothing to say "check battery" just that it is not charging. It is a trek to ANY apple dealer or reseller and it is hard for me to get there easily so I was hoping someone might have an idea what is wrong and do what I can from home. Could it just be the battery? It seems more like a problem with the adapter connection. OCCASIONALLY, the light on the adapter will flicker on orange/red for a few seconds before going to green.
THANKS!The only way to tell if you have a hardware problem is to trek on down to your local AS or AASP for them to run some diagnostic tests. If it turns out to be just the battery, you can purchase directly from them. I am assuming you do not have AppleCare....
Not sure if you can run the same tests at home. Hopefully, you have the right tools. Search through the following "do-it-yourself" sites:
iFixit
TakeItApart
Also do a YouTube search. Loads of Macbook Pro +"how to"+ videos.
Good luck! -
IBook charger LED is Orange but iBook is Not booting
The LED of the charger has an Orange light but the iBook is Not booting. Why?
iBook is from end of 2011. iBook worked Fine on friday and was not Used on the weekend!
Oh. And when I First Clip on the charger is is Green an After ~3 sec it turns Orange.Hello,
First try resetting the PMU.
Follow this guide http://support.apple.com/kb/HT1431
Best of luck -
Y510P "plugged in, charging" but battery is not charging
Hi guys, I ran into this problem a few days ago where the laptop is plugged in, it says its charging, but the battery % won't go up at all. It started around 16% and each time I unplugged it for whatever reason it would go down but when I would plug it back in it wouldn't charge it back up. So now I'm at 8% and afraid to unplug it again.
I have the Energy Management set to Balanced, Maximum Battery Life, and it's status is "Charging" and "Good".
Any help is appreciated, thank you guys.hi kanyewest,
Welcome to the Forums.
Can you try the following:
1. While having the battery and AC adapter plugged-in, boot into the BIOS (by pressing F2) and unplug the AC adapter until the system shuts off (this is to compete the discharge the battery).
2. Once the machine shuts down, remove and reinsert the battery and plugin the AC adapter then let the battery charge for about 2hrs while the machine is off and observe the battery lifght indicator. After 2hrs, power up the machine and observe the battery percentage.
- Link to picture
If the battery is stucked at 0%, I recommend you contact lenovo and report your findings as the battery may need to be replaced.
Support phone list
Regards
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter! -
Battery is not charging Power source: power adapter
I am very confused by my MagSafe power adaptor.
Often I get : "Battery is not charging Power source: power adapter" with an orange LED on the adapter, Last time this happened the battery was 65% charged
Right now I have NO led on "1:33 until full. Power Source: Power adapter"
Sometimes, I get a dim green LED
Each of these becomes normal on removing and reseating the adapter.
The spring loaded pins are perfectly sprung and are clean. The receiving bit of the laptop is clean. The adapter clicks in perfectly. The battery is new enough (and this happened when the battery was replaced anyway, and beforehand).
This happened since I got a new style adapter, the one where the cable is parallel to the Macbook, not the one where it sticks out at 90 degrees. I have two of these, and it happens with both.I let the battery drop to 71% and connected the cable. Orange LED.
Now we are at 87%, just clicked up to 88% with No LED showing.
0:52 until full (was 0:58 when it said 87%)
Power source: Power Adapter
I have done all the checks in the link you gave me, done them to the letter. Pins look good, receptor looks good. My lead is the L shaped one. The adapter is the 60W one
89% now, 0:49 until full
Obviously it is 'working', but weirdly
System Information:
Battery Information:
Model Information:
Serial Number: [redacted]
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 000a
Cell Revision: 165
Charge Information:
Charge Remaining (mAh): 4820
Fully Charged: No
Charging: Yes
Full Charge Capacity (mAh): 5373
Health Information:
Cycle Count: 106
Condition: Normal
Battery Installed: Yes
Amperage (mA): 1390
Voltage (mV): 12443
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
PrioritizeNetworkReachabilityOverSleep: 0
Battery Power:
System Sleep Timer (Minutes): 15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 60
Revision: 0x0000
Family: 0x0085
Serial Number: [redacted]
Charging: Yes
By the way, the orange LED is now on (how random is that?) 91% 0:37 until full
This is not a mission critical fault, just a weirdness -
Macbook pro 2010's battery is not charging.
hello, so for a while now the battery status was showing 'repalce soon' message so i wasnt to surprised that last week the battery jsut wouldnt charge, the power source was plugged in but it said not charging still. so i bought a new battery, only just chaned it but it still isnt chatging. the charge is 80 % but not charging still i did the system power management reset or whatever that i found in another forum but it didtn work. the is not light on the magsafe adapter not amber nor green.
what could go wrong? i would think that the power adapter is working as the comuter recognises it as a power source but why isn;t it charging? could it be some sort of software fault?
please help i really need the computer to be flexible not tied to a cable....Hi, thanks for your reply, my mac book model details are here, and I definitely plugged the charger in, but as i said none of the lights came on though..
Model Name: MacBook Pro
Model Identifier: MacBookPro7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP71.0039.B0B
SMC Version (system): 1.62f7
Serial Number (system): 34017MMBATM
Hardware UUID: 3669AA06-C07F-517C-9F4F-5F7BFB7CC1F1
Sudden Motion Sensor:
State: Enabled
and here are the details of the battery, i bought it from akku-moster.de - its brand new, it looks genuine too.
Battery Information:
Model Information:
Serial Number: W02274L1UD3LC
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 000a
Cell Revision: 165
Charge Information:
Charge Remaining (mAh): 4653
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 5735
Health Information:
Cycle Count: 0
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12078
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 180
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 60
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
PrioritizeNetworkReachabilityOverSleep: 0
Battery Power:
System Sleep Timer (Minutes): 60
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 15
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0000
Revision: 0x0000
Family: 0x0000
Serial Number: 0x00000000
Charging: No -
Battery does not charge- solved
The battery would not charge on my macbook. The magsafe light was a very dim (had to cover it with my hands to see it lit up) green, but the battery was only at a 18% charge and remained there for several hours.
I reset the SMC and PRAM with no effect. I checked the power specs, and it confirmed the battery was not charging, but the battery did not need to be replaced. I was at about 240 cycles. The computer would also boot up from the battery when the adapter was disconnected. I checked to see if it was the adapter that was broken. I got the same dim light with my auto charger. So I concluded it was not the adapter.
I took it into Apple. They determined that the Board, MagSafe, DC-in (part number 922-8268, $12.50/part, $85.00/labor) needed to be replaced. I think this is the magnetic part the Magsafe adapter plugs into.
They also replaced the top case kit and lcd panel without charge ($563.13 savings).
I hope this helps anyone else with this same problem.The battery would not charge on my macbook. The magsafe light was a very dim (had to cover it with my hands to see it lit up) green, but the battery was only at a 18% charge and remained there for several hours.
I reset the SMC and PRAM with no effect. I checked the power specs, and it confirmed the battery was not charging, but the battery did not need to be replaced. I was at about 240 cycles. The computer would also boot up from the battery when the adapter was disconnected. I checked to see if it was the adapter that was broken. I got the same dim light with my auto charger. So I concluded it was not the adapter.
I took it into Apple. They determined that the Board, MagSafe, DC-in (part number 922-8268, $12.50/part, $85.00/labor) needed to be replaced. I think this is the magnetic part the Magsafe adapter plugs into.
They also replaced the top case kit and lcd panel without charge ($563.13 savings).
I hope this helps anyone else with this same problem. -
I am in China. When I plug in my powerblock i get a green light for 10-15 seconds then it turns orange. It seems to feed power but not charge the battery. i have a message that says the battery is not charging.
Do these
https://support.apple.com/kb/HT3964
http://docs.info.apple.com/article.html?path=Mac/10.6/en/26871.html
https://support.apple.com/kb/TS1713
https://support.apple.com/kb/ht1509
could be the power isn't sufficient, use another location
make a note of any results you get and post them -
is my battery bad, or dc board bad? When my battery is installed and "charging" the LED is orange and battery indicator shows plugged in and 0% in the battery. when I take the battery out, the led is green and battery has an X in it. thanks.
DennisThese batteries are designed to last a set number of charging cycles, so it is very possible that it "dead."
-
G4 just replaced power supply , it powers up , but the screen is not on and the mouse and keyboard aren't on either. A few times the computer came on with screen working but then it froze up, can't do any type of reset cause of keyboard not working. Help! Pressed pmu button already, nothing ,.. Ppc g4 Mac
Should I check the memory cards themselves? Reseat them?
Yes.
Memtest X or Rember to test the RAM.
Reseat is also good.
The iPhone 4 doesn't like USB 1.1 much.
after the update the computer was working well, except for this freeze when ever I connect iPhone.
I'd try USB 2.0 PCI. That's how I connect my iPhone 4s, and have connected all iPhones and iPods, to my G4.
Never an issue.
Can't say the same for USB 1.1.......
The above (previous post) linked PCI card is cheap enough.
Want cheaper, try this:
http://www.amazon.com/Protronix®-5-Port-Controller-Card-Chipset/dp/B005JE2U82/re f=sr_1_2?ie=UTF8&qid=1337472141&sr=8-2
The NEC chipset is the desired chipset, regardless of what OS the maker says is compatible.
OS X has native NEC chipset USB support. -
Battery will not charge, but works fine on ac.
I tried resetting the pmu, and using different ac adapters, but to no avail, sometimes the light on the power supply changes to amber, but the charge on the battery remains zero, any tips? (I press the button on the battery without the ac adapter and it flashes on the first green on the first LED for a few seconds and cuts out over)
Welcome to the Apple discussions.
When there are battery issues, typically one of three parts has an issue: the power adapter, the battery itself, or the logic board.
You can test your logic board using the OS X install DVD that came with your system (it will say in small print AHT Version x.x on it). Insert it, reboot holding the option key down, choose Apple hardware test, and follow directions.
How many charge/discharge cycles does the battery have on it? You can find this in the Tiger system profiler (click blue apple, about this mac, more info, power, battery information). Apple says a properly maintained battery should retain 80% of it's charge after 300 cycles. The Apple note on battery maintenance is http://www.apple.com/batteries/notebooks.html
Although different ac adapters didn't fix the problem, I'd assume they were working on other systems, so you've eliminated that as a cause. -
Macbook Pro battery is not charging but the battery meter is full
Hi guys!
I have a 19 months macbook pro. I've tried using 2 different AC adapter but my mac's battery is still at 0% and the status says "Battery is not charging". I think my battery is dead but the LED battery indicator on my battery shows 5 lights, means its at full power.
I've tried to disconnect the AC cable and remove the battery, then press the power button for 10 sec but nothing change when i start my mac again...i also tried to reset my PRAM ( i think ) by holding a cmdopt+PR while rebooting but it didn't help to solve the problem too. I also have the battery update 1.2 installed on my mac and the results is still the same.
This is my battery info from system profiler. I hope someone can tell me what to do before I visit the Apple store.
Battery Information:
Model Information:
Serial Number: SMP-ASMB014-3658-b12
Manufacturer: SMP
Device name: ASMB014
Pack Lot Code: 0001
PCB Lot Code: 0000
Firmware Version: 0102
Hardware Revision: 0202
Cell Revision: 0100
Charge Information:
Charge remaining (mAh): 0
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 0
Health Information:
Cycle count: 298
Condition: Check battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12528
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
Charging: NoHello,
I am having some strange battery behavior. I bought a FastMac TruePower Battery that is supposed to have extended capacity. Now when the battery dies, i plug in my MagSafe to charge it and it immediately says 'not charging', but then begins to charge. It either continues to charge and gets stuck at 80% or so and reads "calculating" in the menu bar, or just jumps between 'charging' and 'not charging'. The symptoms are very strange, and FastMac already sent this battery back saying it passes all of their tests. I do not want to send it back again because they charged me to send it back to myself even though it still does not work as advertised. I have my original Macbook Pro Apple battery which still charges fine, so i assume it is a problem with the battery based on a simple process of elimination.
Battery Information:
Model Information:
Serial Number: BIT-ASMB012-***-* <Edited by Moderator>
Manufacturer: BIT
Device name: ASMB012
Pack Lot Code: 012d
PCB Lot Code: 050d
Firmware Version: 647e
Hardware Revision: 2700
Cell Revision: 0000
Charge Information:
Charge remaining (mAh): 2116
Fully charged: No
Charging: No
Full charge capacity (mAh): 5029
Health Information:
Cycle count: 24
Condition: Good
Battery Installed: Yes
Amperage (mA): 2628
Voltage (mV): 11962 -
Macbook Pro Battery Is Not Charging but Condition: Normal
Hi,
This question may have been answered but I couldn't find any information about problems with the same symptoms as my own. My 2010 MacbookPro battery is not charging but the green light on the adaptor is green when plugged in. Laptop will die if power adaptor is removed. Have attempted SMC restart but still receiving following information.
Battery Information:
Charge Information:
Charge Remaining (mAh): 0
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 0
Health Information:
Cycle Count: 0
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 0
Condition is NORMAL but the Cycle Count has been reduced to 0 which it definitely is not after about 20 months of use but I cannot tell what the actual Cycle
Count is for obvious reasons. I'd rather not have to get a new battery but am aware this could be neccessary. Was just curious if anybody else had experienced
a similar problem and if they had it resolved as I cannot get to an Apple store for at least a month!
Thanks for the help.A new development has just occured. I noticed the light on the adaptor suddenly turned orange. Now the battery is showing the following:
Battery Information:
Charge Information:
Charge Remaining (mAh): 5541
Fully Charged: No
Charging: Yes
Full Charge Capacity (mAh): 6492
Health Information:
Cycle Count: 205
Condition: Normal
Battery Installed: Yes
Amperage (mA): 1839
Voltage (mV): 12369
Ever seen anything like this before? Problem with the connectors or circuit fault as you suggested?
Maybe you are looking for
-
Image Links "Page" is OV or and I can't delete them
I'm using InDesign CS4 on Windows XP Pro. We have several documents within a book file in which some of the image links have page numbers OV and < >. I know the OV means overset text, but I'm not sure what the < > means. I know it has something to do
-
Install windows 7 to s110, no CD/DVD driver found
I just bought Lenovo Ideapad S110 netbook. It already has MeeGoo OS installed but I want to install Windows 7 32 bit. So I made a bootable usb using Windows 7 USB DVD Download Tool and tried to install Windows 7 using my usb. However I have an error
-
I was unable to access migrate assistant to restore my hard drive. Out of desperation and ignorance I opened up Time Machines space page and selected my most recent backup and pushed restore. The system accepted it and said it would intall in in "vol
-
When I right click on a message in SMS, I don't have the options to delete or recall the message. Can I get them?
-
MacBook transport monitor error -4960?
I've been using my MacBook with Palm Zire 31 and hotsync for some time and all of a sudden I get, and can't get rid of, "transport monitor error -4960." I've read all kinds of solutions in this forum and none work. I've reinstalled, deleted and rei