Power supply shuts down laptop during gaming.

I have a cx705mx.
This happens only during gaming, everything else is fine..browsing the net, watching movies etc. So if I open a game (world of warcraft) with the power supply in the laptop will shut down within 1-2 minutes. The lights are still lit but the laptop is unresponsive, i have to take the battery out and put it back in to turn it on. However if i take the power supply out and just use battery power I can play games flawless, no problems, but if I stick the power supply back in the laptop shuts down.

It can be the problem from the adapter, but you need another good adapter to verify.
Also, try to monitor the temperature of the CPU and the GPU before the shut down and see if you're having the high temperature of CPU/GPU which caused the shut down.

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Hi @devitojj
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that when you power off your notebook it automatically restarts in 4 seconds.
You have tried several steps to try and resolve this but there is no change.
As it repeated the behavior with the hard drive removed, you know it is not an issue with Windows.
You have tried updating the bios and returning it to bios defaults but no change.
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Back up the registry from Windows.microsoft.com
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Sparkles1
I work on behalf of HP
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I get the message that my computer is shutting down because the fan is not working. How do I replace the fan if that is what is wrong with it. hp protectsmart laptop model LH601UA#ABA

loweps wrote:
I get the message that my computer is shutting down because the fan is not working. How do I replace the fan if that is what is wrong with it. hp protectsmart laptop model LH601UA#ABA
You can order a replacement fan from eBay but you need to first take apart the laptop to find the fan part number to make sure you get the right part. Otherwise you will have to send it in to get it fixed. Those are your two options right now.
I am a Volunteer to help others on here-not a HP employee.
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Power supply shuts down laptop during gaming.

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