Powerbook G4 (OS X 10.4.11) won't boot up after latest security update
My G4 failed to reboot when restarted after latest security updtate.
The gray screen with apple logo and rotating gear stays on forever.
I tried booting in safe mode but same thing occurred.
I was able to boot in single user mode and run fsck -yf and it ran fine.
Then when I tried to boot again, same thing all over again.
I am guessing there must be some problems with new updates in the start-up folder or something. But I am not sure how to get rid of the files related to the new updates. Your help would be really appreciated. Oh, I was also able to run disk utilities application when I inserted Mac OS X installation dvd and booted from it. Then when I try to boot from HD, the same thing all over again...
I just spent a good 3 hrs or so trying to figure out why my imac running os x 10.4.11 wasn't rebooting after I downloaded the latest security update 2009-001. I finally got it running again after browsing the many helpful comments from past rebooting issues. Here are the steps:
1. On another computer, you'll have to download the security update that you believe froze your mac. In my case it was the 2009-001 update.
2. Save this file to a usb key, or in my case, to my LACIE backup drive.
3. Once downloaded, connect the USB key or backup drive to your mac.
4. Insert your install disc that came with your mac. (I installed disc 1)
5. Power down your mac. ( I did so by pressing and holding the power button on the back)
6. Press and hold the 'C' key on your keyboard as you restart your mac.
7. Let go of 'C' as the apple logo and spinning wheel come on. The start-up disc should start to run.
8. Choose your language.
9. At the top of your desktop you'll see 'Terminal'. Start it.
10. at the prompt, type "mount" to see a list of your volumes (in my case, the volume was LACIE).
11. type "find /Volumes/nameofyourUSB/*.dmg" Ex. "find /Volumes/LACIE/*.dmg" (This step will give the path of your update).
12. type "hdiutil attach /Volumes/nameofyourUSB/pathoftheupdate/SecUpd2009-001Intel.dmg" (Note the space after hdiutil AND attach)
13. type "/Volumes/Macintosh\ HD/usr/sbin/installer -pkg /Volumes/Security\ Update\ 2009-001/SecUpd2009-001Intel.pkg -target /Volumes/Macintosh\ HD" (Note the spaces again. Took me a few tries before I finally got it. If you get it right, you'll notice your hard-drive start to be active. Let it do it's thing before you exit Terminal.
14. Exit Terminal.
15. Go to 'Utilities' at the top of the desktop, select 'Startup Disk', and choose your OS (in my case, OS X 10.4.11).
Good luck!
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JimThanks, Cornelius. I am just afraid now, is it safe or should I forget about reinstalling the most recent update? It is moot right now though anyway, because I still can't get my computer to fully boot up. At least attempting to book with the OS 10.5 disc in the drive it does not power down, but it is getting stuck for a long time (over 30 minutes) on the gray startup screen with the apple and the DVD drive repeatedly spins and stops, then finally just seems to stop spinning and gives up.
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Your PowerBook is hurting my friend. Check "About this Mac" and see if the memory reported is the actual memory you have installed on the machine. I had a PB that had 1GB installed but the machine only read 256. Ended up needing a logic board replacement. Check http://docs.info.apple.com/article.html?artnum=303173 to see if it applies to you.
Unplug all devices from the PB, leaving only power connected.
If it everything seems cool, then you'll want to start up in "single user mode". Restart the PB and hold down the + s (apple and s) keys until you get a black display with white characters. Once you get the command prompt signified by a # character. At that point type in the following at the prompt
fsck -yf
then hit your return key
As the system check your HD, notice any errors that are displayed. After it is done it will inform you of any modifications, or if it thinks everything is cool.
then again, type in
fsck -yf
then hit your return key
You'll want to have run the fsck -yf utility a total of 3 times. Hopefully at the end everything will be good (No errors) "* appears to be OK".
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reboot -n
then hit your return key
Your PB will reboot. After the OS has loaded, plug in your FW devices and see if they mount. Either way post back with results.
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IBook G4 won't load after latest security update, repair doesn't work?
Hi I had the same problem as someone else in this forum:
"Last night I saw that my ibook G4 wanted to do a security update. I told it to do it, and the ibook has not started since. It reset itself after downloaded, but it just stays on the booting up screen, never actually booting up so I can use it. After about two hours of trying to boot up, I turned it off, and on again, and it still wont boot.
I really need suggestions as how I can fix it. Thanks
ibook g4 Windows 2000
Carolyn Samit
Posts: 8,431
From: Alameda CA Bay Farm Island
Registered: Aug 5, 2005
Re: G4 wont boot after latest security upgrade
Posted: May 22, 2009 2:51 PM in response to: voiletmay
Click to reply to this topic Reply email Email
HI,
Ok... you need to boot from your install disk.
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger and later) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel. It should say: Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If you cannot boot from your install disk, try booting in Safe Mode
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
If you have the original hard drive in this iBook, it was probably a 60GB drive? When you can do this, check to see how much available disk space there is.
Right or control click the MacintoshHD icon on your Desktop, then click: Get Info. In the Get Info window, click the discovery triangle so it's facing down. You will see; Capacity and Available Make sure you have 10% available disk space, 15% is better. Not enough available drive space can cause issues like you are experiencing.
Carolyn "
I tried restarting it after the repair (there were some things to repair and I tried to repair twice just to make sure it didn't miss anything) but it still won't load. It says its starting the OX system, but when the blue bar reaches the end, it doesn't do anything from there. I also left it on for hours and it did nothing. My mousepad still lets me move around the mouse, the caps lock key still lights up, as the num lock key. I tried safe mode but that won't load either...any other suggestions?*" I also left it on for hours and it did nothing. "*
Your iBook needs to go in for repairs.
Carolyn -
Won't Restart after latest Security Update Download.
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To me it sound like a massive hard drive fail. Nothing to do with the Security update. Your thoughts on this would be greatly appreciated though.....
Thanks,
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New info:
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There you go. Your HDD is failing hence its not booting. You need reformat the HDD
To reformat, same steps: Boot to the install disc > get past the language selection > You will see Welcome to Blah Blah Blah > just hit continue > There should be something there called erase and install
BUT
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Can you try to use the steps in the workaround listed in the following link?
http://www.blackberry.com/btsc/KB26748
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If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
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Oct 26 23:54:04: Disk Utility started.
Verifying volume “Macintosh HD”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
Checking Extended Attributes file.
Checking volume bitmap.
Checking volume information.
The volume Macintosh HD appears to be OK.
Mounting Disk
1 HFS volume checked
Volume passed verification
Preparing to secure free space : “Untitled”
Creating Temporary File
Securely erasing file
Creating Temporary File
Securely erasing file
Secure Erase Free Space stopped after 14 hours.
89.0% complete.
Erase complete.
Verify permissions for “Macintosh HD”
Determining correct file permissions.
Permissions differ on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents /MacOS/InternetUtilities, should be -rw-rw-r-- , they are -rwxrwxr-x
Permissions differ on ./Library/Application Support/Macromedia/Shockwave 10/Shockwave 10 Preferences, should be -rwxrwxr-x , they are -rw-rw-r--
User differs on ./Users/Shared/SC Info, should be 0, owner is 501
Group differs on ./private/etc/authorization, should be 80, group is 0
The privileges have been verified or repaired on the selected volume
Permissions verification complete
Repairing permissions for “Macintosh HD”
Determining correct file permissions.
Permissions differ on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents /MacOS/InternetUtilities, should be -rw-rw-r-- , they are -rwxrwxr-x
Owner and group corrected on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents /MacOS/InternetUtilities
Permissions corrected on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents /MacOS/InternetUtilities
Permissions differ on ./Library/Application Support/Macromedia/Shockwave 10/Shockwave 10 Preferences, should be -rwxrwxr-x , they are -rw-rw-r--
Owner and group corrected on ./Library/Application Support/Macromedia/Shockwave 10/Shockwave 10 Preferences
Permissions corrected on ./Library/Application Support/Macromedia/Shockwave 10/Shockwave 10 Preferences
User differs on ./Users/Shared/SC Info, should be 0, owner is 501
Owner and group corrected on ./Users/Shared/SC Info
Permissions corrected on ./Users/Shared/SC Info
Group differs on ./private/etc/authorization, should be 80, group is 0
Owner and group corrected on ./private/etc/authorization
Permissions corrected on ./private/etc/authorization
Permissions repair complete
The privileges have been verified or repaired on the selected volume
Name : Macintosh HD
Type : Volume
Disk Identifier : disk0s3
Mount Point : /
File System : Mac OS Extended (Journaled)
Connection Bus : ATA
Partition Type : Apple_HFS
Device Tree : first-boot/@0:3
Writable : Yes
Universal Unique Identifier : 2C999ACE-B114-3460-8FE0-4013F539F100
Capacity : 232.8 GB (249,925,094,400 Bytes)
Free Space : 221.5 GB (237,882,122,240 Bytes)
Used : 11.2 GB (12,042,969,088 Bytes)
Number of Files : 298,349
Number of Folders : 76,969
Owners Enabled : Yes
Can Turn Owners Off : Yes
Can Repair Permissions : Yes
Can Be Verified : Yes
Can Be Repaired : Yes
Can Be Formatted : Yes
Bootable : Yes
Supports Journaling : Yes
Journaled : Yes
S.M.A.R.T. Status : Verified
Disk Number : 0
Partition Number : 3
Verify permissions for “Macintosh HD”
Determining correct file permissions.
Permissions verification complete
The privileges have been verified or repaired on the selected volume
Verifying volume “Macintosh HD”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
70 %)
Checking Extended Attributes file.
Checking volume bitmap.
Checking volume information.
The volume Macintosh HD appears to be OK.
Mounting Disk
1 HFS volume checked
Volume passed verification
Oct 27 20:59:00: Disk Utility started.
Verify permissions for “Macintosh HD”
Determining correct file permissions.
Permissions verification complete
The privileges have been verified or repaired on the selected volume
Verifying volume “Macintosh HD”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
Checking Extended Attributes file.
Checking volume bitmap.
Checking volume information.
The volume Macintosh HD appears to be OK.
Mounting Disk
1 HFS volume checked
Volume passed verification
Name : Macintosh HD
Type : Volume
Disk Identifier : disk0s3
Mount Point : /
File System : Mac OS Extended (Journaled)
Connection Bus : ATA
Partition Type : Apple_HFS
Device Tree : first-boot/@0:3
Writable : Yes
Universal Unique Identifier : 2C999ACE-B114-3460-8FE0-4013F539F100
Capacity : 232.8 GB (249,925,094,400 Bytes)
Free Space : 221.6 GB (237,949,358,080 Bytes)
Used : 11.2 GB (11,975,733,248 Bytes)
Number of Files : 298,359
Number of Folders : 76,970
Owners Enabled : Yes
Can Turn Owners Off : Yes
Can Repair Permissions : Yes
Can Be Verified : Yes
Can Be Repaired : Yes
Can Be Formatted : Yes
Bootable : Yes
Supports Journaling : Yes
Journaled : Yes
S.M.A.R.T. Status : Verified
Disk Number : 0
Partition Number : 3
Oct 28 00:31:37: Disk Utility started.
Verify permissions for “Macintosh HD”
Determining correct file permissions.
Permissions verification complete
The privileges have been verified or repaired on the selected volume
Verifying volume “Macintosh HD”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
Checking Extended Attributes file.
Checking volume bitmap.
Checking volume information.
The volume Macintosh HD appears to be OK.
Mounting Disk
1 HFS volume checked
Volume passed verification
Oct 28 18:50:53: Disk Utility started.
Verify permissions for “Macintosh HD”
Determining correct file permissions.
Permissions verification complete
The privileges have been verified or repaired on the selected volume
Oct 28 21:00:10: Disk Utility started.
Verifying volume “Macintosh HD”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
Checking Extended Attributes file.
Checking volume bitmap.
Checking volume information.
The volume Macintosh HD appears to be OK.
Mounting Disk
1 HFS volume checked
Volume passed verification
Verify permissions for “Macintosh HD”
Determining correct file permissions.
Permissions verification complete
The privileges have been verified or repaired on the selected volume
Repairing permissions for “Macintosh HD”
Determining correct file permissions.
Permissions repair complete
The privileges have been verified or repaired on the selected volume
Oct 29 19:55:10: Disk Utility started.
Verify permissions for “Macintosh HD”
Determining correct file permissions.
Permissions differ on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Info.plist, should be -rw-rw-r-- , they are -rw-r--r--
Permissions differ on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player, should be -rwxrwxr-x , they are -rwxr-xr-x
Permissions differ on ./Library/Internet Plug-Ins/flashplayer.xpt, should be -rw-rw-r-- , they are -rw-r--r--
Permissions verification complete
The privileges have been verified or repaired on the selected volume
Repairing permissions for “Macintosh HD”
Determining correct file permissions.
Permissions differ on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Info.plist, should be -rw-rw-r-- , they are -rw-r--r--
Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Info.plist
Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/Info.plist
Permissions differ on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player, should be -rwxrwxr-x , they are -rwxr-xr-x
Owner and group corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
Permissions corrected on ./Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
Permissions differ on ./Library/Internet Plug-Ins/flashplayer.xpt, should be -rw-rw-r-- , they are -rw-r--r--
Owner and group corrected on ./Library/Internet Plug-Ins/flashplayer.xpt
Permissions corrected on ./Library/Internet Plug-Ins/flashplayer.xpt
Permissions repair complete
The privileges have been verified or repaired on the selected volume
Verify permissions for “Macintosh HD”
Determining correct file permissions.
Permissions verification complete
The privileges have been verified or repaired on the selected volume
Verifying volume “Macintosh HD”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
Checking Extended Attributes file.
Checking volume bitmap.
Checking volume information.
The volume Macintosh HD appears to be OK.
Mounting Disk
1 HFS volume checked
Volume passed verification
Name : Macintosh HD
Type : Volume
Disk Identifier : disk0s3
Mount Point : /
File System : Mac OS Extended (Journaled)
Connection Bus : ATA
Partition Type : Apple_HFS
Device Tree : first-boot/@0:3
Writable : Yes
Universal Unique Identifier : 2C999ACE-B114-3460-8FE0-4013F539F100
Capacity : 232.8 GB (249,925,094,400 Bytes)
Free Space : 221.6 GB (237,921,976,320 Bytes)
Used : 11.2 GB (12,003,115,008 Bytes)
Number of Files : 299,521
Number of Folders : 77,045
Owners Enabled : Yes
Can Turn Owners Off : Yes
Can Repair Permissions : Yes
Can Be Verified : Yes
Can Be Repaired : Yes
Can Be Formatted : Yes
Bootable : Yes
Supports Journaling : Yes
Journaled : Yes
S.M.A.R.T. Status : Verified
Disk Number : 0
Partition Number : 3
Oct 29 20:22:20: Disk Utility started.
Verify permissions for “Macintosh HD”
Determining correct file permissions.
Permissions verification complete
The privileges have been verified or repaired on the selected volume
Oct 30 17:14:49: Disk Utility started.
Name : Macintosh HD
Type : Volume
Disk Identifier : disk0s3
Mount Point : /
File System : Mac OS Extended (Journaled)
Connection Bus : ATA
Partition Type : Apple_HFS
Device Tree : first-boot/@0:3
Writable : Yes
Universal Unique Identifier : 2C999ACE-B114-3460-8FE0-4013F539F100
Capacity : 232.8 GB (249,925,094,400 Bytes)
Free Space : 221.1 GB (237,409,587,200 Bytes)
Used : 11.7 GB (12,515,504,128 Bytes)
Number of Files : 299,790
Number of Folders : 77,188
Owners Enabled : Yes
Can Turn Owners Off : Yes
Can Repair Permissions : Yes
Can Be Verified : Yes
Can Be Repaired : Yes
Can Be Formatted : Yes
Bootable : Yes
Supports Journaling : Yes
Journaled : Yes
S.M.A.R.T. Status : Verified
Disk Number : 0
Partition Number : 3
Verify permissions for “Macintosh HD”
Determining correct file permissions.
Permissions verification complete
The privileges have been verified or repaired on the selected volume
Oct 30 19:41:53: Disk Utility started.
Verify permissions for “Macintosh HD”
Determining correct file permissions.
Permissions verification complete
The privileges have been verified or repaired on the selected volume
Oct 31 20:48:58: Disk Utility started.
Verify permissions for “Macintosh HD”
Determining correct file permissions.
Permissions verification complete
The privileges have been verified or repaired on the selected volume
Verifying volume “Macintosh HD”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
Checking Extended Attributes file.
Checking volume bitmap.
Checking volume information.
The volume Macintosh HD appears to be OK.
Mounting Disk
1 HFS volume checked
Volume passed verification
Verify permissions for “Macintosh HD”
Determining correct file permissions.
Permissions verification complete
The privileges have been verified or repaired on the selected volume
Name : Macintosh HD
Type : Volume
Disk Identifier : disk0s3
Mount Point : /
File System : Mac OS Extended (Journaled)
Connection Bus : ATA
Partition Type : Apple_HFS
Device Tree : first-boot/@0:3
Writable : Yes
Universal Unique Identifier : 2C999ACE-B114-3460-8FE0-4013F539F100
Capacity : 232.8 GB (249,925,094,400 Bytes)
Free Space : 221.1 GB (237,362,040,832 Bytes)
Used : 11.7 GB (12,563,050,496 Bytes)
Number of Files : 300,773
Number of Folders : 77,858
Owners Enabled : Yes
Can Turn Owners Off : Yes
Can Repair Permissions : Yes
Can Be Verified : Yes
Can Be Repaired : Yes
Can Be Formatted : Yes
Bootable : Yes
Supports Journaling : Yes
Journaled : Yes
S.M.A.R.T. Status : Verified
Disk Number : 0
Partition Number : 3
Nov 3 15:48:08: Disk Utility started.
Verify permissions for “Macintosh HD”
Determining correct file permissions.
Permissions verification complete
The privileges have been verified or repaired on the selected volume
Name : Macintosh HD
Type : Volume
Disk Identifier : disk0s3
Mount Point : /
File System : Mac OS Extended (Journaled)
Connection Bus : ATA
Partition Type : Apple_HFS
Device Tree : first-boot/@0:3
Writable : Yes
Universal Unique Identifier : 2C999ACE-B114-3460-8FE0-4013F539F100
Capacity : 232.8 GB (249,925,094,400 Bytes)
Free Space : 221.1 GB (237,411,020,800 Bytes)
Used : 11.7 GB (12,514,070,528 Bytes)
Number of Files : 300,976
Number of Folders : 77,880
Owners Enabled : Yes
Can Turn Owners Off : Yes
Can Repair Permissions : Yes
Can Be Verified : Yes
Can Be Repaired : Yes
Can Be Formatted : Yes
Bootable : Yes
Supports Journaling : Yes
Journaled : Yes
S.M.A.R.T. Status : Verified
Disk Number : 0
Partition Number : 3
Nov 3 16:12:13: Disk Utility started. -
MacBook Pro won't boot up after interruption of update
I interrupted the installation for the OS X Mountain Lion v10.8.2 and now my MacBook Pro will not boot up. Any suggestions besides calling Apple support or going to the store?
Hi,
I am having the same problem with my Macbook Pro. Did you manage to find a solution to this problem? -
MacBook won't startup after latest security update
I Performed a Software update recommended security update this morning after backing up my Mac. It restarted and all was well, until I left this afternoon and then returned after my MacBook had gone to sleep. I attempted to wake it as usual, and the screen would not come back on. I forced it to shut down, and then restarted, but all I get is a white screen, then dark, no backlight, just nothing. I tried restarting in safe mode, resetting the PRAM, resetting the power manager, but all to no avail. I can get it to bong and light up with a forced restart, but nothing after that.
the MacBook was working perfectly before this update.
any thoughts as to what else I can do? I don't believe I have access to a startup disk To try.Thanks for the advice, however, that startup command also provides no additional results. I've yet to find any key combination that advances the startup past the initial "bong", white screen to black/off.
The white "sleep" light stays on for a minute, then starts flashing as if sleeping. Only pressing the power button "wakes" it, but only the light stays solid for about a minute and then resumes. I must press and hold the power button to shut down the MacBook.
After about :10 last night I was holding the power button down well past the MacBook shutting down, then the "sleep" light flashed quickly and then the MacBook started up normally, as if nothing had happened. There was a dialogue box informing me the MacBook had shut down unexpectedly and Allowed me to send a report to Apple. Otherwise everything was normal. However, as soon as the MacBook went to sleep, I was unable to wake it again and I am back in the same boat I was before. I have not been able to reproduce the normal startup by holding down the power button either.
it appears the latest update may have totally screwed up the sleep process on my MacBook, or something related to that. Unfortunately, depending in the problem, it seems like I have no way to fix it myself now that Apple has moved to disk-less repair. -
Won't boot up after attempted security download?
I have a G4 and was attempting to download the most recent security update. I got an error after the download and it went into my trash. I thought I would delete it and try to download again. I emptied my trash and the computer got froze getting the files ready to be deleted. So I restarted. Now, the gray screen comes up and stays up with the black spinning wheel. I have tried to restart with the start up disk (holding the c key down) and it is still gray, but no spinning wheel. I have tried to restart with the option key, same thing. I've tried every variation of holding keys down to no avail. It's now been like this for two days. I'm afraid to turn it off. Is there any way I can get it back to normal without having to bring it in to the store? : ( Thanks for any assistance.
Do you have your keyboard plugged directly into the computer chassis? Sometimes plugging it into the display means the Mac does not see those "snag Keys" at Startup.
Holding the shift key immediately after the startup chime should cause you Mac to check its disk and then come up in "Safe Boot" mode, with few extensions loaded and most stuff set to defaults. -
Safari won't load pages after latest java update
I did the java update last night and now there are a lot of web pages that don't load. I also tried Firefox and Opera so I believe it is the latest Java update not something else.
Is there a log some where that I can check to see if there are any error messages or other indications of what is actually happening?
Java for MAC OS X 10.6 Update 1HI,
If you are running 10.4.8 then you need to update your system software to 10.4.11. And make sure you have the 2009-002 Security Update installed. Open System Preferences/Software Updatess - Installed Updates. Make sure that update is there. If not go here and download and install ...
http://support.apple.com/downloads/SecurityUpdate_2009_002__Tiger_PPC
Then repair disk permissions...
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
And ... from the Safari Menu Bar, click Safari/Preferences - Security.
Where you see: Web content make sure the top 3 buttons are selected.
And ..
From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...
From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.
Could be a 3rd party plugins causing the problem. Go to ~/Library/Internet Plugins. Move any 3rd party plugins to the Trash and restart your Mac.
Carolyn
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