Powerbook G4 with RAZR V3 as modem crossed connections error

I'm having what seems to be a very simple problem trying to use my phone as a modem. Unfortunately my new apartment isn't wired for cable or a landline, so I thought this would be the easiest option for Internet. Think again! I've been trying to reach T Mobile for 2 days, and have been left on hold for up to two hours. Finally they told me that the problem is with my Mac software and not the phone.
Basically the problem is this. When I try to dial up with my bluetooth (I have all the settings correct, I believe, plus the T Mobile password/number in place) it connects, and then immediately disconnects giving an error of:
"A crossed connection was detected. Please check your settings and try again."
I am at my wit's end and don't know what to do. My computer is about 2 years old - I don't know what version of OSX I have, because as you've seen, I have to send this message from work since I don't have Internet at home.
Is there a software update for bluetooth I should install? As far as I know I'm more or less up to date on my updates.
Thank you!!!!
Powerbook G4   Mac OS X (10.0.x)   bluetooth

Welcome to Apple Discussions.
They are right: this is an issue on your end involving your configuration. It involves the use of an inappropriate modem driver. Your Motorola RAZR V3 is a GPRS modem when connected to your computer using the Bluetooth dial-up networking [DUN] profile, and requires an appropriate modem script, account settings specific to your carrier, and a data plan.
If you are a T-Mobile subscriber with T-Mobile Unlimited Internet, you have the required data plan. Your Internet Connect settings should be:
Telephone number: *99#
Account name: voicestream
Password: voicestream
The APN identifier is internet2.voicestream.com for standard connections and internet3.voicestream.com for virtual private networking connections. Which you are configure to use depends upon your prior communication with T-Mobile data specialists, but the default is the non-VPN internet2.voicestream.com identifier.
You can locate a GPRS script at Ross Barkman's site at…
http://www.taniwha.org.uk
…or purchase Macron's GPRS Script Generator to create and fine-tune your own. More information about the Macron product is available here:
http://www.macronsoft.com/pages/en/gsg.html

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  • What is the best way to "upgrade" a powerbook g4 with a powerpc chip?  it seems that many things don't work or aren't supported these days.  can't update my iphone, download video, etc.  can i get the latest software?  thanks.Ask your question.

    what is the best way to "upgrade" a powerbook g4 with a powerpc chip?  it seems that many things are not supported these days.  can't download software, update my iphone, download video, etc.  can i get the latest software?  thanks for the help!

    Mac OS X 10.5 Leopard installation system requirements
    http://support.apple.com/kb/TA24950
    Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
    If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
    MB427Z/A  Leopard 10.5.1 install DVD
    MB576Z/A  Leopard 10.5.4 install DVD
    MB021Z/A  Leopard 10.5.6 install DVD (single user)
    MB022Z/A  Leopard 10.5.6 install DVD (5-user family pack)
    Installing Mac OS X 10.5 Leopard
    http://support.apple.com/kb/HT1544
    Mac OS X 10.5 Leopard Installation and Setup Guide
    http://manuals.info.apple.com/en/leopard_install-setup.pdf
    After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
    The DVD should look like this
    Caution - Leopard does not support classic mode. So, if you currently open OS 9 apps in classic mode, you won't be able to do this if you upgrade to Leopard.
     Cheers, Tom

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