PowerBook won't recognize iPod Shuffle 2nd Gen, PC will

Just before I throw yet another iPod Shuffle 2nd Gen 1GB down the toilet, I thought I'd check here for "Death Row"/"Life Support" suggestions. I've read similar questions with no, or unhelpful, answers, but here goes anyway:
After a whopping two weeks of use, my iPod stopped being recognized by my PowerBook. Not in iTunes, not in System Profiler, not in UNIX (etc etc). However, it is still being recognized by an old PC laptop I have that runs Windows 2000. So far I've tried the following:
-- The 5 R's
-- rolling back to iTunes 6 on Mac
-- iPod Reset Utility on the PowerBook (Mac doesn't recognize it so that's a dead end)
-- Restoring the iPod on the PC via iTunes
-- iPod Reset Utility on the PC
-- formatting the iPod as a drive on the PC
-- running Yamipod on both Mac and PC (admittedly, that was desperate)
Nothing, absolutely nothing, got the Mac to recognize the iPod. At this point, I've already used my one phone call with Apple Support (owning an iPod is kinda like being in jail!) and, even though it's under warranty, since I'm in the middle of nowhere in Mexico, getting the iPod back to Apple will cost me, oh, about the cost of a new iPod Shuffle!

If anyone comes across this post because they have the same problem, and you're "tech-savvy" enough to figure out how to reset your iPod, forget it, do yourself a favor and stop looking in this forum.
Below are links to three recent posts, all people with the same problem, none of them got any help from any Apple moderators and got "helpful" answers like "try cleaning your USB port" and "did you sweat too much while using it?"
"Not recognized by OS X or Windows XP -- charges and plays fine, though"
http://discussions.apple.com/thread.jspa?threadID=1572062&tstart=0
"Shuffle not recognized by itunes after a couple charges"
http://discussions.apple.com/thread.jspa?threadID=1508538&tstart=15
"constantly blinking orange light; no longer recognized by computer"
http://discussions.apple.com/thread.jspa?threadID=1444289&tstart=30
It's a common problem, Apple knows, Apple doesn't care, so, if you can, send it back or, better yet, throw it away and save yourself future headaches.

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