Powermac G5 stuck on grey screen start up and fans running wild

Hi All
I also have the recurring problem all of a sudden - yesterday all seems well, today am stuck on grey screen and fans getting stronger by the minute. NOTHING works - have been through all sorts of forums and the most I got was to try disk utility - which says all is well - replaced the battery - tried just about anything short of pouring some acid on the **** thing, won't boot from original install CD either - I really need this machine as I earn my living with it and cant afford a new one and why as it was working just perfect - now this mess. In a way don't know why the excellerating fans are not built to simply pick up speed and then eat into the PC board and CPU - at lest this way we know for sure there is nothing we can do.
Does no one here know why the mac is doing this - not even the mac fundies? Unbelievable. I live in Namibia and Apple Mac support here is similar to that on this website - might as well write this on a wall - that is why I am really frustrated... **** Mac

Follow these steps in order:
http://support.apple.com/kb/TS2570
The G5 is also subject to solder failure around the RAM slots and memory controller.
It is a fatal condition, but one that can sometimes be temporarily sidestepped by heating the logic board between the RAM slots with a hair dryer.
Heat the board until very warm (hot) then start.
If your machine starts after heating, then you better just leave the machine on all the time.
You never know when the trick won't work......

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                Hitachi HTS545050B9A302 disk0 : (500,11 GB)
                            EFI (disk0s1) <not mounted>: 209,7 MB
                      Macintosh HD (disk0s2) / [Startup]: 499,25 GB (219,23 GB free)
                            Recovery HD (disk0s3) <not mounted>: 650 MB
                MATSHITADVD-R   UJ-8A8 
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                Apple Inc. FaceTime HD Camera (Built-in)
                Apple Inc. BRCM2070 Hub
                            Apple Inc. Bluetooth USB Host Controller
                Apple Inc. Apple Internal Keyboard / Trackpad
                Apple Computer, Inc. IR Receiver
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                [not loaded]            com.MBB.driver.MBBActivateDriver (1.0.14) Support
                [not loaded]            com.MBB.driver.MBBEthernetData (2.00.05) Support
                [not loaded]            com.palm.ClassicNotSeizeDriver (3.1) Support
                [not loaded]            com.wdc.driver.1394HP (1.0.9) Support
                [not loaded]            com.wdc.driver.USBHP (1.0.11) Support
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                [failed]            com.google.keystone.daemon.plist Support
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                Firefox
                My Day
                Chiavetta Internet 42
                GoogleSoftwareUpdateAgent
    Internet Plug-ins:
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                QuickTime Plugin: Version: 7.7.3
                Default Browser: Version: 537 - SDK 10.9
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                Amazon Shopping Assistant: Version: 1.1
                Searchme: Version: 1.3
                Ebay Shopping Assistant: Version: 1.1
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                BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
                AirPlay: Version: 2.0 - SDK 10.9
                AppleAVBAudio: Version: 203.2 - SDK 10.9
                iSightAudio: Version: 7.7.3 - SDK 10.9
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                Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
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                PPC Bundle: Version: (null) Support
                iLike Bundle: Version: (null) Support
                Tiger Bundle: Version: (null) Support
                TuneUp Visualizer: Version: (null) Support
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                Mobile backups: OFF
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                            Total number of backups: 22
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                     3%            WindowServer
                     0%            Microsoft Word
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                     0%            fontd
    Top Processes by Memory:
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                401 MB            firefox
                238 MB            Finder
                221 MB            mds_stores
                123 MB            Microsoft Word
    Virtual Memory Information:
                3.68 GB            Free RAM
                2.57 GB            Active RAM
                492 MB            Inactive RAM
                1.26 GB            Wired RAM
                2.42 GB            Page-ins
                0 B            Page-outs

    Hey thank you! I tried to send you a first answer but Firefox blocked... Again thank you for your advice and the detailed process to follow, hope it can help! - Also sorry for my English which is not my primary language.
    Also don't know how to edit the Anonymous UUID... is it in the apple discussion account?
    Here is what i found in Console > Diagnostic and usage information > System diagnostic report:
    there were 4 lines as titles, and after Firefox crash there are 5 now.
    I will send you the content for each of them, but in a new message each time in case it freezes again.
    1st line starts with diskarbitrationd, ends with .shutdownStall
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    Date/Time:  
    2014-05-12 18:05:15 -0700
    OS Version: 
    10.9.2 (Build 13C1021)
    Architecture:
    x86_64
    Report Version:  18
    Command:    
    No Target
    Path:       
    No Target
    Version:    
    Parent:     
    UNKNOWN PROCESS [0]
    PID:        
    0
    Event:      
    shutdown stall
    Duration:   
    12.05s (sampling started after 2 seconds)
    Steps:      
    101 (100ms sampling interval)
    Hardware model:  MacBookPro8,2
    Active cpus:
    8
    Fan speed:  
    4033 rpm (-334)
    Free pages: 
    1153467 pages (-455)
    Pageins:    
    5 pages
    Pageouts:   
    0 pages
    Swapins:    
    0 pages
    Swapouts:   
    0 pages
    Process:    
    diskarbitrationd [21]
    Path:       
    /usr/libexec/diskarbitrationd
    Architecture:
    x86_64
    Parent:     
    launchd [1]
    UID:        
    0
    Sudden Term:
    Dirty
    Task size:  
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    Importance: 
    Adaptive, Donating
    Timers:     
    Coalesced
      Thread 0x13d 
    DispatchQueue 1     
    priority 31   
      101 start + 1 (libdyld.dylib) [0x7fff8c4db5fd]
    101 ??? (diskarbitrationd + 28877) [0x10e56a0cd]
    101 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8c3da811]
    101 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8c3250b5]
    101 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8c325779]
    101 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8c326155]
    101 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8f270a1a]
    *101 ??? (mach_kernel + 92160) [0xffffff8000216800]
      Thread 0x146 
    DispatchQueue 2     
    priority 33   
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      Thread 0x15ac
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      Thread 0x14e2
    priority 29   
      80 start_wqthread + 13 (libsystem_pthread.dylib) [0x7fff93750fb9]
    80 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x7fff8f274e6a]
    *80 wq_unpark_continue + 0 (pthread) [0xffffff7f80b746ae]
      Thread 0x1569
    priority 0    
      79 start_wqthread + 13 (libsystem_pthread.dylib) [0x7fff93750fb9]
    79 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x7fff8f274e6a]
    *79 wq_unpark_continue + 0 (pthread) [0xffffff7f80b746ae]
      Thread 0x15a6
    priority 31   
      71 start_wqthread + 13 (libsystem_pthread.dylib) [0x7fff93750fb9]
    71 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x7fff8f274e6a]
    *71 wq_unpark_continue + 0 (pthread) [0xffffff7f80b746ae]
      Binary Images:
    0x10e563000 -   
    0x10e578fff  diskarbitrationd (266) <94F10D52-A866-34ED-B278-873B4B2E0C7E> /usr/libexec/diskarbitrationd
    0x7fff8ab99000 -
    0x7fff8abb3fff  libdispatch.dylib (339.90.1) <F3CBFE1B-FCE8-3F33-A53D-9092AB382DBB> /usr/lib/system/libdispatch.dylib
    0x7fff8c2b5000 -
    0x7fff8c49afff  com.apple.CoreFoundation 6.9 (855.16) <617B8A7B-FAB2-3271-A09B-C542E351C532> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff8c4d8000 -
    0x7fff8c4dbff7  libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib
    0x7fff8f25f000 -
    0x7fff8f27bff7  libsystem_kernel.dylib (2422.90.20) <20E00C54-9222-359F-BD98-CB79ABED769A> /usr/lib/system/libsystem_kernel.dylib
    0x7fff9374b000 -
    0x7fff93752ff7  libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
    *0xffffff7f80b71000 - 0xffffff7f80b78fff  com.apple.kec.pthread 1.0 (1) <619F6A5D-FFA2-3B59-9993-958FD7154B83> /System/Library/Extensions/pthread.kext/Contents/MacOS/pthread
    *0xffffff8000200000 - 0xffffff8000200000  mach_kernel <9FEA8EDC-B629-3ED2-A1A3-6521A1885953> /mach_kernel
    Process:    
    fsck_hfs [267]
    Path:       
    /System/Library/Filesystems/hfs.fs/Contents/Resources/fsck_hfs
    Architecture:
    x86_64
    Parent:     
    diskarbitrationd [21]
    Responsible:
    diskarbitrationd [21]
    UID:        
    0
    Task size:  
    206770 pages
    CPU Time:   
    10.043s
    Importance: 
    Adaptive, Donating
      Thread 0x968 
    DispatchQueue 1     
    priority 31    
    cpu time  10.043s
      101 start + 1 (libdyld.dylib) [0x7fff8c4db5fd]
    101 ??? (fsck_hfs + 7233) [0x106fe7c41]
    101 ??? (fsck_hfs + 76504) [0x106ff8ad8]
    101 ??? (fsck_hfs + 79339) [0x106ff95eb]
    101 ??? (fsck_hfs + 119757) [0x1070033cd]
    42  ??? (fsck_hfs + 135082) [0x107006faa]
    42  ??? (fsck_hfs + 73083) [0x106ff7d7b]
    38  ??? (fsck_hfs + 33605) [0x106fee345]
    24  ??? (fsck_hfs + 43420) [0x106ff099c]
    23  ??? (fsck_hfs + 40781) [0x106feff4d]
    6   ??? (fsck_hfs + 28484) [0x106fecf44]
    *6   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *6   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *6   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *6   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *6   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    3   ??? (fsck_hfs + 29225) [0x106fed229]
    *3   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *3   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *3   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *3   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *3   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    2   ??? (fsck_hfs + 29241) [0x106fed239]
    *2   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *2   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *2   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *2   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *2   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    2   ??? (fsck_hfs + 28343) [0x106feceb7]
    *2   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *2   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
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    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28390) [0x106fecee6]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 29203) [0x106fed213]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28331) [0x106feceab]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28938) [0x106fed10a]
    1   ??? (fsck_hfs + 26336) [0x106fec6e0]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28490) [0x106fecf4a]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 30064) [0x106fed570]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28519) [0x106fecf67]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28406) [0x106fecef6]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 40680) [0x106fefee8]
    1   ??? (fsck_hfs + 32482) [0x106fedee2]
    1   ??? (fsck_hfs + 17431) [0x106fea417]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    14  ??? (fsck_hfs + 43610) [0x106ff0a5a]
    14  ??? (fsck_hfs + 41086) [0x106ff007e]
    2   ??? (fsck_hfs + 28484) [0x106fecf44]
    *2   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *2   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *2   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *2   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *2   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28373) [0x106feced5]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 29225) [0x106fed229]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28492) [0x106fecf4c]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 29199) [0x106fed20f]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28511) [0x106fecf5f]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28505) [0x106fecf59]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28401) [0x106fecef1]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28477) [0x106fecf3d]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28390) [0x106fecee6]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 30356) [0x106fed694]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28496) [0x106fecf50]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28343) [0x106feceb7]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    4   ??? (fsck_hfs + 33871) [0x106fee44f]
    4   ??? (fsck_hfs + 41086) [0x106ff007e]
    1   ??? (fsck_hfs + 28652) [0x106fecfec]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28673) [0x106fed001]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 29179) [0x106fed1fb]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28664) [0x106fecff8]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    39  ??? (fsck_hfs + 134138) [0x107006bfa]
    39  ??? (fsck_hfs + 73083) [0x106ff7d7b]
    36  ??? (fsck_hfs + 33605) [0x106fee345]
    22  ??? (fsck_hfs + 43420) [0x106ff099c]
    20  ??? (fsck_hfs + 40781) [0x106feff4d]
    8   ??? (fsck_hfs + 28484) [0x106fecf44]
    *8   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *8   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *8   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *8   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *8   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    2   ??? (fsck_hfs + 28492) [0x106fecf4c]
    *2   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *2   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *2   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *2   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *2   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 29194) [0x106fed20a]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 29225) [0x106fed229]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 26738) [0x106fec872]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28433) [0x106fecf11]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28442) [0x106fecf1a]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28427) [0x106fecf0b]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28490) [0x106fecf4a]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28660) [0x106fecff4]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28496) [0x106fecf50]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28477) [0x106fecf3d]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    2   ??? (fsck_hfs + 40680) [0x106fefee8]
    2   ??? (fsck_hfs + 32482) [0x106fedee2]
    1   ??? (fsck_hfs + 17850) [0x106fea5ba]
    1   _platform_memmove$VARIANT$Nehalem + 258 (libsystem_platform.dylib) [0x7fff8ae280e2]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 17595) [0x106fea4bb]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    13  ??? (fsck_hfs + 43610) [0x106ff0a5a]
    13  ??? (fsck_hfs + 41086) [0x106ff007e]
    2   ??? (fsck_hfs + 30447) [0x106fed6ef]
    *2   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *2   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *2   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *2   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *2   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    2   ??? (fsck_hfs + 28484) [0x106fecf44]
    *2   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *2   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *2   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *2   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *2   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    2   ??? (fsck_hfs + 28477) [0x106fecf3d]
    *2   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *2   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *2   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *2   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *2   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 29225) [0x106fed229]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28511) [0x106fecf5f]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28406) [0x106fecef6]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 30435) [0x106fed6e3]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28490) [0x106fecf4a]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 29255) [0x106fed247]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 29237) [0x106fed235]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 43408) [0x106ff0990]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    2   ??? (fsck_hfs + 33871) [0x106fee44f]
    2   ??? (fsck_hfs + 41086) [0x106ff007e]
    1   ??? (fsck_hfs + 28860) [0x106fed0bc]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
    *1   ??? (mach_kernel + 900976) [0xffffff80002dbf70]
    1   ??? (fsck_hfs + 28331) [0x106feceab]
    *1   ??? (mach_kernel + 996585) [0xffffff80002f34e9]
    *1   ??? (mach_kernel + 898031) [0xffffff80002db3ef]
    *1   ??? (mach_kernel + 925350) [0xffffff80002e1ea6]
    *1   ??? (mach_kernel + 928680) [0xffffff80002e2ba8]
                  

  • STUCK ON GREY SCREEN! !PLEASE HELP!

    !!HELP!! STUCK ON GREY SCREEN
    I have a MacBook 10.5. Its a few years old anyway it seemed to be working fine up until a couple of weeks ago then it started taking ages to startup.
    I started it in singlemode then typed /sbin/fsck -fy then a message came up "harddrive appears to be ok" next i typed "reboot" and the system started booting.It started as normal with the apple logo and spinning chime,next the screen turns blue where the login screen normally appears but then the screen turns grey with no logo with just the pointer arrow on it and it doesn't seem to load past that point.Can anybody please help me solve this problem i have my kids photos and stuff on it that are unreplaceable.
    Hopefully there's a command line that can help also I don't have a installation disk so is there a way I can download 1 onto USB??
    THANKS HEAPS!!!!!

    Hi Eug07349,
    Thanks for visiting Apple Support Communities.
    It sounds like you may be experiencing a software issue. I'd suggest trying the first two steps in this article (Disconnect, test peripheral devices and network cables, Perform a Safe Boot):
    Mac OS X: Gray screen appears during startup
    http://support.apple.com/kb/ts2570
    Best,
    Jeremy

  • TS2570 My Mac is stuck on grey screen what's wrong with it and am I going to lose everything

    My Mac is stuck on grey screen what's wrong with it and am I going to lose everything

    Hopefully you have a backup, but...
    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

  • MacBook Pro stuck at grey screen after Yosemite upgrade

    upgraded to yosemite yesterday. Reboot and stuck at grey screen(login in page) when i log in there is some codes thing at the left top corner of the screen. and then it reboots again. Which means I can never log onto the computer. what should I do

    If you can't start up and log in in the usual way, try in safe mode.
    During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Log in as an administrator to carry out these instructions. If you have only one account, you are the administrator.
    ☞ If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    Safe mode is slower than normal, and some things won’t work at all.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode.
    If you're able to log in, launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    In the Console window, select
              DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar.
    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
    I know the report is long, maybe several hundred lines. Please post all of it anyway.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report.

  • MacBook Pro has a grey screen with circle and slash and will not start up or start into safe mode.

    MacBook Pro has started to get a grey screen with circle and slash and will not start up or start into safe mode.  This happened once previously, however, it allowed a safe mode reboot and then worked for a week or so.  While utilzing the machine, it started with the spinning beach ball for about 5 minutes, went into a shut down mode and then rebooted and came back up with the grey screen with a circle and slash after a few minutes.  For the past three days it has been stuck and will not allow it to boot into safe mode.  Any idea or suggestions?

    Try starting the MBP with the OPTION key down.  If you see two HDD icons, select the recovery Icon.  From the 4 option menu, select Disk Utility.  Select Disk Utility>First Aid and run Verify and Repair. 
    If you cannot get into the recovery partition, make an appointment at an Apple store genius bar.
    Ciao.

  • Macbook pro retina 2012 mid year stuck on grey screen

    Hi everyone.
    I've just update for the lastest mac os x mountain lion update, when half way the progress and it goes stucked. All the function are unable to function, so i've force shut it down. After mac shutted down and i tried to boots it back it stuck on grey screen which below apple logo forever loading icon. i've tried Reset the PRAM, but it still not working for me. Also, i tried when when start up hold with cmd + r to reinstall the os x , but it just won't let me to reinstall it , it wrote you can't upgrade this version of OS X because a newer version is installed?
    Help please! need a solution that wont delete all my files at the same time

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
         a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Step 3
    Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
    If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 4
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 5
    Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
    Step 6
    Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 7
    Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
    Step 8
    This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 9
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider.

  • Macbook pro model A1278 wont boot osx stuck at grey screen

    I have had my mbp for about 3 years now and has worked great.  Just today i got home from work and when i opened the macbook which was already running I was in OSX but it was frozen with colored wheel spinning.  I had never experiened this before but I didnt think too much of it and held down the power button to reset it.  Now i am stuck at the grey screen with the Apple Logo and spinning wheel and cant get back into OSX at all.  So i started googling (on another computer obviously) and tried:
    1.  boot in safe mode.  Didnt work, still stuck at grey screen
    2.  boot in safe mode with "commd-shift-v" to see info.  stuck in "dos" looking screen. see pic at bottom.
    3.  tried resetting VRAM w/ "commd-opt-p-r".  did not work, still stuck at grey screen.
    4.  got original OSX install DVD.  Was able to boot to disc and make it to disk utilities.  went to repair and got error "unable to unmount disk"
    5.  ran "repair permissions" and completed that.  ran "verify disk" and got green "disk ok" message.  then re-ran repair and got same "unable to unmount disk"
    so know i am worried.  my main concern is the 80 GB of music I have on this computer (and dont currently have backed-up {que back-up lectures}) and my pictures.  Does it sound possible to recover music and pics based on this little bit of info?  Im willing to take it to the Apple store and pay the price if it sounds like I can recover it.  I am pretty computer savy but am reluctanct to just start trying anything that could lose my music/pics.  I cant try just deleteing and restoring OSX to factory settings and losing all that music/pics.
    so...what is best approach to access and back up these files myself?  I do have another macbook with a firewire connection but am not familiar with that process.  I will get a external HD immediatly (now ofcourse)...can I backup my files from disc utility?
    Thanks for any help.

    Sorry about specs...i entered in drop box menu but realize doesnt show on thread:
    MacBook Pro "Core 2 Duo" 2.53 13" (SD/FW)
    2.53 GHz Core 2 Duo (P8700)
    Intro Date:
    June 8, 2009
    Disc Date:
    April 13, 2010
    Order No:
    MB991LL/A
    Model No:
    A1278 (EMC 2326*)
    Subfamily:
    Mid-2009 13"
    Model ID:
    MacBookPro5,5
    Std RAM:
    4 GB
    Std VRAM:
    256 MB
    Std Storage:
    250 GB (5400 RPM)
    Std Optical:
    8X DL "SuperDrive"
    I was running the last vesion of snow leopard (10.6.8 i think).
    I picked up a firewire today and am going to attempt to make "broken" macbook target and pull files onto other macbook.  Will give an update tomorrow after attempt.  Thank you for fast response.

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