Powerpoint 2011 fails to launch on mac pro

Office 2011 Powerpoint continues to fail launch! I've followed every indication present here: http://support.microsoft.com/kb/2026202
no the Step 6: Use the "Repair Disk Permissions" option
nothing helped ... help?

I would like you to use "Keynote" which is available in the app store rather than Powerpoint.

Similar Messages

Javaws fails to launch in mac 10.7.x with jre 8 build 91 onwards

Hi,
Could any one help me letting know why javaws fails to launch in mac 10.7.x with jre 8 build 91 onwards developer preview
When i double click on javaws which is present in "Library/Internet\ plug-Ins/JavaAppletPlugin.plugin/contents/home/bin"
it shows
Illegal instruction: 4
logout.
This is not observed in moutain lion 10.8.x

It turns out that the problem had to do with network accounts, even though it was not clear at first. Redirecting the program to the local machine's cache with a network home redirector script fixed the issue. Thanks anyway.

Multiple Applications failing to launch in Mac OSX Mavericks

Hi there,
I recently updated my Mac Pro to Mac OSX Mavericks (OS X 10.9.2), and since that time, I have experienced multiple applications in my Adobe CC Subscription failing to launch. As a first step, I attempted to uninstall the applications so that I could reinstall them and see if that fixed the problem. However, when I go to uninstall the applications, I get the same message (crash report) that I get when I attempt to launch them, so I'm unable to uninstall the applications.
I'm not sure what the protocal is, or where I can send the crash reports to get a better idea of what is going wrong. Below I've listed a series of applications that are failing to launch, then the applications that are launching and running perfectly fine, along with some information about the computer I'm running on to see if the hardware might be out-of-date and adding to the problem.
Thanks in advance for any help you can offer and I look forward to hearing from anyone that could provide some insight!
Applications that are Crashing (all are CC versions):
Photoshop
Prelude
Audition
Speedgrade
Dreamweaver
InDesign
Illustrator
Firework
Flash Builder
Flash
InCopy
Adobe Acrobat Pro
Applications that are Working (all are CC versions):
Premiere Pro
Bridge
Lightroom 5.4
Adobe Media Encoder
Scout
Muse
About the Mac I'm working on:
Mac Pro
Early 2008
Processor: 2 x 2.8 GHz Quad-Core Intel Xeon
Memory: 16gb 800 MHz DDR2 FB-DIMM
Graphics: ATI Radeon HD 5770 1024 MB

Read http://forums.adobe.com/message/6109315#6109315 for a possible Mavericks fix
-and http://forums.adobe.com/message/5889794#5889794 for another possible fix

QT Player Fails at Launch on MAC

Due to problems caused by Adobe products I had to rebuild my system from scratch. I reformatted a hard disk in internal drive bay 2. (Quad 2.5 GHz G5, 8.5 gig RAM). I bought the new package with MacOSX, iLife and iWork and installed OSX from scratch on the disk. I also installed iLife and then iWork followed by a fresh install of Adobe CS3 Design Suite. I used the Migration Assistant and moved the remainder of the old hard drive applications.
1.) iTunes works fine (movies play great)
2.) FinalCut Pro Studio seems to work fine. (Movies play and I can edit.)
3.) CInema4D works fine and I can animate and create QT movie files.
4.) I can play movies in Safari - they work fine.
QuickTime player fails! Version 7.5.5 came with Leopard on the 10.5.6 disk
QT will NOT load, it dies at launch. It throws this error: The application unexpectedly Quit. Maybe related to 3DxQuickTime plug-in.
I used Software Update and updated to QT 7.6 from Apple ... it still failed at launch.
I have reloaded the OSX from the Leopard DVD 3x no go still refuses to work.
I have trashed the prefs file in users/library/prefs folder
I cannot find anything related to 3Dz and Quicktime on the system disk
HELP!
I have reloaded the OSX from the Leopard DVD 3x no go still refuses to work.
Everything related to QT keeps working just the player won't work.

Thank you everyone for the help.
I did try the drive check and it passed without error but did find two minor problems with permissions on JAVA - over all effect did not help the QT Player problem.
Yes I am migrating MANY files from my old account - I have only two accounts on the system ADmin and mine. They both failed the same way, but both have equal access to applications.
THanks but I just can't do another full install right now, I have been through the process 3 full times withe same results. I am getting faster at getting the odds and ends fixed up. Although the Migration Assistant does move many of the old files, many of them must be re-initialized with serial numbers and do not come up working automatically.
You are correct the 3DxQuciktime plug-in is where the problem appears to be. I did remove everything I could find related to "3Dx" from any and all folders I could find but that didn't help either.
BUT - it's now FIXED! I did a re-install of the 3Dconnextion software, and it also restored QT to functioning. Apparently the Migration assistant moves something not named with "3Dx" but that is somehow associated with the software. It loads last just as Q is about to "go live", and then caused QT to fail. It's back now and QT works fine, although I have no idea where or what it exactly is. I don't even have the mouse device installed just the software.
Anyway I ma back up and working, as soon as I get a new drive (on order) to re;ace my number one sot drive I am going to make an image of the boot system and keep it there for Quick Re-installs.
By the way the original problem was caused by Adobe. I have had their CS3 suite for some time and purchased a copy of Photoshop Elements 6 to help some other Mac Club members, as I did not have it or use it. I use the full version of Photoshop. I downloaded the Elements 6 fro the WEB site and did not get a CD or DCD with the product. When Illustrator failed (who knows why) I tried to reload it from the original Adobe DVD, it got half way through the load and then the CS3 disk told me to inset my Elements 6 disk - hard to do since I didn't have one and why the **** should it want it anyway as it is NOT related to the CS3 suite.
Anyway I could not restore the original software as it refused to bypass the request. I e-mail an called Adobe about the problem. According to them my "Free Support" was over and I could pay them an hourly fee to fix the problem that they caused. After three attempts at this I told them they could shove it and put their software where the sun-never-shines!
So I removed Elements (uninstall with their software) from my hard disk and tried to re-install - still no good, CS3 kept asking for the Elements 6 original disk. Finally I had to uninstall all of of the CS3 suite and install from scratch. I took the opportunity to clean up a bunch of fonts in the process and somehow broke the CS3 serial number verification process. It finally installed but then I could not enter the serial number, so I punted and started from scratch, new OSX etc etc.
Anyway thanks after a week of head aches I'm back up and operational.

Boot Camp XP SP2 installer won't launch on Mac Pro

Hello,
My new Mac Pro just came this morning. On the way home from work I picked up a copy of Windows XP intending to install this with Boot Camp and get some games running.
I have a Mac Pro 2.0 GHz with the ATI x1900 video card.
I am using a 23" Cinema Display.
The Windows XP box says "For PCs Without Windows" and "Now Includes Service Pack 2 with Advanced Security Technologies".
Upon inserting the XP CD and clicking Install from Boot Camp Assisstant, the computer restarts, the screen blanks to white shortly, then it goes black but nothing happens after that. I've let it sit for 10-15 minutes.
I tried restarting the computer while holding down the option key, and selecting the "Windows" CD as the boot device, and I end up with this same black screen and no activity.
I can still boot into OS X if I select MacHD at the boot screen of course.
Is anyone here running Boot Camp XP on this same configuration with a Cinema Display?
It looks like I'll want to do the PIO/DMA workaround at some point, but for now I just want to figure out why the installler won't even start.
Any help is greatly appreciated.
Thanks!
Chad
Mac Pro Mac OS X (10.4.7)

Ugh. Problem solved.
I should have thought of this. The problem for the installer was the Cinema Display.
I attached an old VGA monitor instead and I can now confirm that the XP installer appears to be running.
Sorry about that guys!
Chad

Install failed on early 2008 Mac Pro

I've put off installing 10.8 on my old (but not that old) Mac Pro. Bought a new hard drive, partitioned it, installed 10.6 on it, installed 10.6.8 on it, and then bought and downloaded Mountain Lion. The install seems to work, but then, rebooting, i get the gray screen, never the Apple logo, and after ten minutes or so the computer boots into my old 10.6.8. I guess I can try reinstalling, but damned if I can find the .pkg. I hate to have to redownload 4.4 GB. Any advice appreciated.

Reboot and hold down the option key. You should be taken to the boot manager which lists all bootable drives attached. If the 10.8 install worked, you should see three drives, the 10.6 drive, the 10.8 drive, and the 10.8 Recovery HD.
If you don't see the 10.8 partition, then it didn't install correctly. It may be trying to boot the 10.8 partition, but can't and eventually goes to the 10.6 partition.
While booted, go to System Preferences, Startup Disk, and select the desired startup disk.

Another 7300 GT failed in model identifier Mac Pro 2.1 early 2008

I am getting horizontal artifacts on any and all displays I try using with this Mac Pro. The artifacts look like red - (dashes).
I have reseated the ram, zapped the PRAM, unplugged the system for 2 hours, removed and reseated the Nvidia 7300 GT video card, reset the button on the motherboard, removed all hard drives and booted to the original Mac Pro install DVD. Nothing makes a difference. Always red dashes either over the Apple logo or across the entire screen.
While booted to the DVD, I have to be in SAFE mode (shift key down during bootup) to even get to the desktop, then there are red dashes all across the entire screen.
I ran the extended hardware test and no problems found.
The capacitors do not appear to be swollen either.
Any suggestions?

You probably read how that 10.10.2 security update changed the build number of the OS, how Apple is still using really old Nvidia driver from 10.8.2.
So called "Security Update 2015-002" from today will purposely break nVidia drivers! ( 1 2 3)
http://forums.macrumors.com/showthread.php?t=1853748
Mixing ATI and Nvidia in older versions of Windows was a no-no.
With 10.10 I would ditch the 2600XT, it is doing nothing for you except taking up a slot.
you really just could ask and no need to drag 60 lbs and have someone else put a GPU in and attach the 6-pin aux power.
Another site along with MacIntouch to check daily and keep your eye on:
http://www.xlr8yourmac.com/
Nvidia Graphics Driver Update for OS X 10.10.2 w/Security Update 2015-002
Nvidia download page for Graphics driver 343.02.02f03 for OS X 10.10.2 (build 14C1510). Here's a clip from the main D/L page tab (other than version info typical boilerplate).
"New in Release 343.02.02f03
Graphics driver updated for OS X Yosemite 10.10.2 (14C1510) Contains performance improvements and bug fixes for a wide range of applications.
Includes NVIDIA Driver Manager preference pane."
See linked page for more info. (As of March 12th post date still links to Cuda 6.5.46 from January 28th but that could change.)

FLASH CS5.5 Fails to launch on Mac OS 10.6.8

Hi. Have seen some similar posts, but not helped. Running on brand new iMacs all with same image, some work, some don't. The following is what I copied from the amt3.log file in the /tmp folder. Any ideas?
2011-09-27 09:54:27 [200] AMT: START SESSION, library version 4.0.0.21,4.0
2011-09-27 09:54:27 [200] AMT: Initializing /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app
2011-09-27 09:54:27 [200] AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
2011-09-27 09:54:27 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/amtservices.framework/Versions/A/adobe_caps.framework/adobe _caps
2011-09-27 09:54:27 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/amtservices.framework/Versions/adobe_caps.framework/adobe_c aps
2011-09-27 09:54:27 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/adobe_caps.framework/adobe_caps
2011-09-27 09:54:27 [200] ServiceLoader: Found library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
2011-09-27 09:54:27 [200] PCDService: PCD Service in threaded mode
2011-09-27 09:54:27 [200] performance: AMTPreObtainProductLicense took 84.834000 ms
2011-09-27 09:54:27 [200] PCD thread: PCD thread started
2011-09-27 09:54:27 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/amtservices.framework/Versions/A/Adobe_OOBE_Launcher.framew ork/Adobe_OOBE_Launcher
2011-09-27 09:54:27 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/amtservices.framework/Versions/Adobe_OOBE_Launcher.framewor k/Adobe_OOBE_Launcher
2011-09-27 09:54:27 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/Adobe_OOBE_Launcher.framework/Adobe_OOBE_Launcher
2011-09-27 09:54:27 [200] ServiceLoader: Found library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/adobe_oobe_launcher.framework/Versions/A/adobe_oobe_launche r
2011-09-27 09:54:27 [200] AMT: App Product Locale [0] = en_GB
2011-09-27 09:54:27 [200] AMT: App Product Locale [1] = en_US
2011-09-27 09:54:27 [200] AMT: App Product Locale [2] = en_XM
2011-09-27 09:54:27 [200] AMT: App Product Locale [3] = nb_NO
2011-09-27 09:54:27 [200] AMT: App Product Locale [4] = da_DK
2011-09-27 09:54:27 [200] AMT: App Product Locale [5] = fi_FI
2011-09-27 09:54:27 [200] AMT: App Product Locale [6] = ko_KR
2011-09-27 09:54:27 [200] AMT: App Product Locale [7] = ar_AE
2011-09-27 09:54:27 [200] AMT: App Product Locale [8] = el_GR
2011-09-27 09:54:27 [200] AMT: App Product Locale [9] = he_IL
2011-09-27 09:54:27 [200] AMT: App Product Locale [10] = hu_HU
2011-09-27 09:54:27 [200] AMT: App Product Locale [11] = ro_RO
2011-09-27 09:54:27 [200] AMT: App Product Locale [12] = uk_UA
2011-09-27 09:54:27 [200] config: Loading configuration for /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Resources/AMT/application.xml
2011-09-27 09:54:27 [200] config: Found payload code {D97AF04B-B70A-4862-BC25-31E6D9C4A529}
2011-09-27 09:54:27 [200] PCDService: found driver code {B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}
2011-09-27 09:54:27 [200] config: config: Host app was installed, using installed license configuration.
2011-09-27 09:54:27 [200] PCDService: No value for key [FLMap] in hive [FlashPro-CS5.5-Mac-GM{|}ALL] in cache.
2011-09-27 09:54:27 [200] config: Setting current license to the driver at startup because no mapping was found.
2011-09-27 09:54:27 [200] config: Setting current license to WebSuitePremium-CS5.5-Mac-GM [ALL]
2011-09-27 09:54:27 [200] config: payload code: {D97AF04B-B70A-4862-BC25-31E6D9C4A529}
2011-09-27 09:54:27 [200] config: driver payload code: {B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}
2011-09-27 09:54:27 [200] config: driver licensing code: WebSuitePremium-CS5.5-Mac-GM
2011-09-27 09:54:27 [200] config: current licensing code: WebSuitePremium-CS5.5-Mac-GM
2011-09-27 09:54:27 [200] config: current locale code: ALL
2011-09-27 09:54:27 [200] config: Done loading configuration
2011-09-27 09:54:27 [200] AMT: Locale from PCD [0] = en_US
2011-09-27 09:54:27 [200] AMT: Reordered Installed App Product Locale [0] = en_US
2011-09-27 09:54:27 [200] config: Setting insalled locales
2011-09-27 09:54:27 [200] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2011-09-27 09:54:27 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/amtservices.framework/Versions/A/asneu.framework/asneu
2011-09-27 09:54:27 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/amtservices.framework/Versions/asneu.framework/asneu
2011-09-27 09:54:27 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/asneu.framework/asneu
2011-09-27 09:54:27 [200] ServiceLoader: Found library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
2011-09-27 09:54:27 [200] PCDService: No value for key [ReLaunchMode] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [ReLaunchMode] in hive [{D97AF04B-B70A-4862-BC25-31E6D9C4A529}] in master.
2011-09-27 09:54:27 [200] AMT: App's last known config file is: /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Resources/AMT/application.xml
2011-09-27 09:54:27 [200] apf: current config file path is: /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Resources/AMT/application.xml
2011-09-27 09:54:27 [200] AMT: config: Finding license info for payload: {B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}
2011-09-27 09:54:27 [200] AMT: config: PayloadCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529}
2011-09-27 09:54:27 [200] AMT: config: Driver PayloadCode: {B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}
2011-09-27 09:54:27 [200] AMT: config: Installed LicensingCode: WebSuitePremium-CS5.5-Mac-GM
2011-09-27 09:54:27 [200] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{D97AF04B-B70A-4862-BC25-31E6D9C4A529}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [BridgeTalkCode] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [FlashPro-CS5.5-Mac-GM] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [EULA] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [Registration] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [Registration] in hive [{D97AF04B-B70A-4862-BC25-31E6D9C4A529}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [Growl] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [Growl] in hive [{D97AF04B-B70A-4862-BC25-31E6D9C4A529}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [Updates] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [Updates] in hive [{D97AF04B-B70A-4862-BC25-31E6D9C4A529}] in master.
2011-09-27 09:54:27 [200] AMT: Application can be serialized (sif file found).
2011-09-27 09:54:27 [200] config: Setting current license to WebSuitePremium-CS5.5-Mac-GM [en_US]
2011-09-27 09:54:27 [200] PCDService: No value for key [AMTConfigPath] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in cache.
2011-09-27 09:54:27 [200] PCDService: No value for key [ExpirationDate] in hive [FlashPro-CS5.5-Mac-GM] in master.
2011-09-27 09:54:27 [200] AMT: Subsequent launch (serial [95489146347624289456]).
2011-09-27 09:54:27 [200] AMT: Application state initialized. Obtaining Product License.
2011-09-27 09:54:27 [200] AMT: Obtaining client features from cache.
2011-09-27 09:54:27 [200] AMT: Obtaining client product info from cache.
2011-09-27 09:54:27 [200] PCDService: No value for key [ExpirationDate] in hive [FlashPro-CS5.5-Mac-GM] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [ExpirationDate] in hive [FlashPro-CS5.5-Mac-GM] in master.
2011-09-27 09:54:27 [200] AMT: Running in PROV_APP
2011-09-27 09:54:27 [200] PCDService: No value for key [EULADelay] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [EULADelay] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] PCDService: No value for key [MediaTag] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:27 [200] config: No media tag found for payload {B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}
2011-09-27 09:54:27 [200] config: Using default media policy RET
2011-09-27 09:54:27 [200] uiswitch: EULA has already been accepted.
2011-09-27 09:54:27 [200] AMT: This is a subsequent launch. Deferring services.
2011-09-27 09:54:27 [200] performance: AMTObtainProductLicense took 277.531006 ms
2011-09-27 09:54:29 [200] AMT: Pre-Validating Product License.
2011-09-27 09:54:29 [200] AMT: Services not yet loaded in this session.
2011-09-27 09:54:29 [200] AMT: Loading services in background to get ready for Validate call.
2011-09-27 09:54:29 [200] AMT: Spawning background thread to load services.
2011-09-27 09:54:29 [200] performance: AMTPreValidateProductLicense took 0.057000 ms
2011-09-27 09:54:29 [200] AMT: Starting work on prevalidate thread.
2011-09-27 09:54:29 [200] AMT: AMT: PreValidating Product License.
2011-09-27 09:54:29 [200] AMT: Launch Workflow not yet done in this session.
2011-09-27 09:54:29 [200] AMT: Starting Background Subsequent Launch Workflow
2011-09-27 09:54:29 [200] AMT: Starting ALM workflow.
2011-09-27 09:54:29 [200] AMT: Initializing ALM for serialized activation.
2011-09-27 09:54:29 [200] ALMService: Initializing as licensed app
2011-09-27 09:54:29 [200] ALM: _info_: Start ALM 3.5 Release (build 3.5.2.0)
2011-09-27 09:54:29 [200] SLCoreService: Starting up SLCore 1.7 Release (build 1.7.26.242757).
2011-09-27 09:54:29 [200] SLCoreService: Service construction took 0.0 ms and succeed.
2011-09-27 09:54:29 [200] ALM: _info_: LEID passed WebSuitePremium-CS5.5-Mac-GM is used to configure SLCore = 0
2011-09-27 09:54:29 [200] ALM: _info_: Host app is Licensable App
2011-09-27 09:54:29 [200] PCDService: No value for key [FlashPro-CS5.5-Mac-GM{|}5] in hive [SSC-CS5.5-LE-Dominance] in master.
2011-09-27 09:54:29 [200] ALM: _info_: Found LEID FlashPro-CS5.5-Mac-GM with AMT Path /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Resources/AMT
2011-09-27 09:54:29 [200] ALM: _info_: Found LEID WebSuitePremium-CS5.5-Mac-GM with AMT Path /Library/Application Support/Adobe/Adobe Creative Suite 5.5 Web Premium/AMT
2011-09-27 09:54:29 [200] ALM: _info_: Found LEID DesignSuitePremium-CS5.5-Mac-GM with AMT Path /Library/Application Support/Adobe/ssc/DesignSuitePremium-CS5.5-Mac-GM
2011-09-27 09:54:29 [200] ALM: _info_: Found LEID VideoSuitePremium-CS5.5-Mac-GM with AMT Path /Library/Application Support/Adobe/ssc/VideoSuitePremium-CS5.5-Mac-GM
2011-09-27 09:54:29 [200] ALM: _info_: Found LEID MasterCollection-CS5.5-Mac-GM with AMT Path /Library/Application Support/Adobe/ssc/MasterCollection-CS5.5-Mac-GM
2011-09-27 09:54:29 [200] ALM: _info_: Found LEID ELearningSuite-ES2.5-Mac-GM with AMT Path /Library/Application Support/Adobe/ssc/ELearningSuite-ES2.5-Mac-GM
2011-09-27 09:54:29 [200] PCDService: No value for key [MediaTag] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:29 [200] config: No media tag found for payload {B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}
2011-09-27 09:54:29 [200] config: Using default media policy RET
2011-09-27 09:54:29 [200] ALM: _info_: MediaTagPolicy is RET
2011-09-27 09:54:29 [200] PCDService: No value for key [NTL_WO_SN] in hive [WebSuitePremium-CS5.5-Mac-GM] in master.
2011-09-27 09:54:29 [200] ALM: _info_: Canonical LEID is FlashPro-CS5.5-Mac-GM
2011-09-27 09:54:29 [200] ALM: _info_: Driver LEID is WebSuitePremium-CS5.5-Mac-GM
2011-09-27 09:54:29 [200] PCDService: No value for key [954897075440984411885632] in hive [RejectedSNDomain_CS5] in cache.
2011-09-27 09:54:29 [200] SLCoreService: Reading product config [/Library/Application Support/Adobe/Adobe Creative Suite 5.5 Web Premium/AMT/SLConfig.xml]
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2011-09-27 09:54:30 [200] ALM: _info_: Set Running Locale to en_US
2011-09-27 09:54:30 [200] ALM: _time_: (func: ALM_Initialize, duration: 0.150 sec)
2011-09-27 09:54:30 [200] AMT: Performing ALM silent license verification.
2011-09-27 09:54:30 [200] PCDService: No value for key [EncryptedSerial] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in cache.
2011-09-27 09:54:30 [200] PCDService: No value for key [Serial] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in cache.
2011-09-27 09:54:30 [200] config: No pre-serial number found in {B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}
2011-09-27 09:54:30 [200] PCDService: No value for key [PSN] in hive [WebSuitePremium-CS5.5-Mac-GM{|}en_US] in cache.
2011-09-27 09:54:30 [200] config: No en_US provisional serial number found in WebSuitePremium-CS5.5-Mac-GM
2011-09-27 09:54:30 [200] PCDService: No value for key [PSN] in hive [WebSuitePremium-CS5.5-Mac-GM{|}ALL] in cache.
2011-09-27 09:54:30 [200] config: No ALL provisional serial number found in WebSuitePremium-CS5.5-Mac-GM
2011-09-27 09:54:30 [200] ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2011-09-27 09:54:30 [200] ALM: _info_: Searching license for locale en_US ...
2011-09-27 09:54:30 [200] PCDService: No value for key [954891463476242894568057] in hive [RejectedSNDomain_CS5] in cache.
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-09-27 09:54:30 [200] ALM: _info_: Found existing serialization under LEID WebSuitePremium-CS5.5-Mac-GM, the serial number locale is en_US
2011-09-27 09:54:30 [200] ALM: _info_: This is the running locale, stop the search
2011-09-27 09:54:30 [200] PCDService: No value for key [954891463476242894568057] in hive [RejectedSNDomain_CS5] in cache.
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-09-27 09:54:30 [200] PCDService: No value for key [954891463476242894568057] in hive [RejectedSNDomain_CS5] in cache.
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-09-27 09:54:30 [200] PCDService: No value for key [954891463476242894568057] in hive [RejectedSNDomain_CS5] in cache.
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2011-09-27 09:54:30 [200] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-09-27 09:54:30 [200] config: Setting current license to WebSuitePremium-CS5.5-Mac-GM [en_US]
2011-09-27 09:54:30 [200] SLCoreService: Syncing to license store...
2011-09-27 09:54:30 [200] SLCoreService: Found server mkey.
2011-09-27 09:54:30 [200] SLCoreService: Found 1 license file(s)
2011-09-27 09:54:30 [200] SLCoreService: Parsing license file [77238781.lic] succeed.
2011-09-27 09:54:30 [200] SLCoreService: License store synchronization took 85.1 ms and succeed.
2011-09-27 09:54:30 [200] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2011-09-27 09:54:30 [200] PCDService: No value for key [PDApp_WF] in hive [WebSuitePremium-CS5.5-Mac-GM] in cache.
2011-09-27 09:54:30 [200] ALM: _info_: Performing Disabled Check
2011-09-27 09:54:30 [200] SLCoreService: Feature ALM_CS5_5WebPremiumGM_5.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Acrobat_10.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Acrobat_Base_10.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Bridge_Base_4.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Bridge_ColorSettings_4.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Contribute_6.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Contribute_Base_6.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature CreativeSuite_5.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature CreativeSuite_WebPremium_5.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Dreamweaver_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Dreamweaver_Base_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Fireworks_11.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Fireworks_Base_11.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashBuilder_4.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashBuilder_Base_4.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashBuilder_Prem_4.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashCatalyst_1.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashCatalyst_Base_1.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Flash_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Flash_Base_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Flash_Pro_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Illustrator_15.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Illustrator_Base_15.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature MediaEncoder_Base_2.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Photoshop_12.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Photoshop_Base_12.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Photoshop_Premium_12.0 is enabled.
2011-09-27 09:54:30 [200] ALM: _info_: Event Value = 195208704
2011-09-27 09:54:30 [200] ALM: _info_: No need to launch SA
2011-09-27 09:54:30 [200] SLCoreService: Feature ALM_CS5_5WebPremiumGM_5.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Acrobat_10.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Acrobat_Base_10.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Bridge_Base_4.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Bridge_CameraRaw_4.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Bridge_ColorSettings_4.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Bridge_MiniBridge_1.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Contribute_6.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Contribute_Base_6.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature CreativeSuite_5.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature CreativeSuite_WebPremium_5.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Dreamweaver_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Dreamweaver_Base_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Fireworks_11.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Fireworks_Base_11.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashBuilder_4.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashBuilder_Base_4.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashBuilder_Prem_4.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashCatalyst_1.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature FlashCatalyst_Base_1.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Flash_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Flash_Base_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Flash_Pro_11.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Illustrator_15.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Illustrator_Base_15.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature MediaEncoder_Base_2.5 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature MobileCenter_Base_3.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Photoshop_12.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Photoshop_Base_12.0 is enabled.
2011-09-27 09:54:30 [200] SLCoreService: Feature Photoshop_Premium_12.0 is enabled.
2011-09-27 09:54:30 [200] PCDService: No value for key [ALM_Info_S1] in hive [WebSuitePremium-CS5.5-Mac-GM{|}en_US] in cache.
2011-09-27 09:54:30 [200] PCDService: No value for key [ADOBEID] in hive [954891463476242894568057] in cache.
2011-09-27 09:54:30 [200] ALM: _info_: Performing Block Check
2011-09-27 09:54:30 [200] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2011-09-27 09:54:30 [200] ALM: _info_: Block Check ByPassed
2011-09-27 09:54:30 [200] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2011-09-27 09:54:30 [200] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.117 sec)
2011-09-27 09:54:30 [200] ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
2011-09-27 09:54:30 [200] AMT: License check shows serialized product is already activated.
2011-09-27 09:54:30 [200] ALM: _info_: Entered ALM_NeedANAG
2011-09-27 09:54:30 [200] PCDService: No value for key [ADOBEID] in hive [954891463476242894568057] in cache.
2011-09-27 09:54:30 [200] PCDService: No value for key [ClaimStatus] in hive [954891463476242894568057] in cache.
2011-09-27 09:54:30 [200] ALM: _info_: Exiting ALM_NeedANAG
2011-09-27 09:54:30 [200] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:30 [200] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{D97AF04B-B70A-4862-BC25-31E6D9C4A529}] in master.
2011-09-27 09:54:30 [200] PCDService: No value for key [Updates] in hive [{B52B6AB6-092E-4E4D-AB8A-8D69CBAF1673}] in master.
2011-09-27 09:54:30 [200] PCDService: No value for key [Updates] in hive [{D97AF04B-B70A-4862-BC25-31E6D9C4A529}] in master.
2011-09-27 09:54:30 [200] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2011-09-27 09:54:30 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/amtservices.framework/Versions/A/UpdaterNotifications.frame work/UpdaterNotifications
2011-09-27 09:54:30 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/amtservices.framework/Versions/UpdaterNotifications.framewo rk/UpdaterNotifications
2011-09-27 09:54:30 [200] ServiceLoader: looking for library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/UpdaterNotifications.framework/UpdaterNotifications
2011-09-27 09:54:30 [200] ServiceLoader: Found library /Applications/Adobe Flash CS5.5/Adobe Flash CS5.5.app/Contents/Frameworks/UpdaterNotifications.framework/Versions/A/UpdaterNotificati ons
2011-09-27 09:54:30 [200] AUMService: IsUpdaterEnabled call

It turns out that the problem had to do with network accounts, even though it was not clear at first. Redirecting the program to the local machine's cache with a network home redirector script fixed the issue. Thanks anyway.

Adobe AIR Installer - Hybrid - fails to launch on MAC

We have an AIR application to be delivered as a hybrid DVD
The AIR is deployed as a bundled runtime installer.
The issue is after burning the DVD as a hybrid, the Adobe AIR Installer does not launch.
We are using toast to burn the hybrid DVD
Has anybody encountered a aimilar issue
sks

I've tried using the Leopard Disk Utility to burn a CD-R from a .dmg and a .cdr (using various options like compressed, read only ,etc.) based on the same directory that the USB installers are copied from (USB installers of AIR app + Sidecar works on Windows/Mac and Linux after installing AIR separately). I can't get those disks read on a Vista or an XP (SP 3) machine. Nothing comes up in the CD/DVD drive. If I use wodim in Ubuntu Linux (installed on a partition on a G4 Powerbook, old, I know) the installer CD works on Mac but it's not readable on WinXp or Vista.
I've also tried to copy the .cdr created on a Mac and rename it to .iso, moved it over to a Windows machine and tried burning it with 2 different software (will try Nero next) and it fails to write from the mac-originated .iso. Windows always seems to butcher the Mac-based installer .app files because it thinks they are folders so I have been unable to create a Data CD directly from the file structure on Windows.
I'd love a bullet-proof way to burn a CD that would work on Windows and Mac (and Linux would be a plus).
Thanks,
Jason

Corel Painter Fails to Launch on MacBook Pro Core 2 Duo

I used Set-up Asst. to copy over my apps from my iBook to my new MacBook Pro Core 2 Duo running MAC OS 10.4.8. All of my apps work except for Corel Painter IX which will not launch. It starts to launch, but the initial screen does not come up. I've tried completely reinstalling Painter, still not success. Anyone else out there with a similar problem and hopefully a solution? I did find that a Wacom tablet driver was copied over, but I deleted it and then installed the most recent WACOM driver - no effect on the Painter problem.

Russell
And very wise too.
It simply quits the Rosetta emulation layer. Then when you launch a Rosetta app, like Painter, it restarts it.
Check out:
http://www.macosxhints.com/article.php?story=20060609174903641
for a GUI way to do the same thing, using Activity Monitor
or
http://www.macosxhints.com/article.php?story=2006080308222881
the solutions offered here include the Killall option, and others.
Regards
TD

A sudden failed of power cord mac pro

Why a sudden failure to get a charge on Macbook pro?...was watching the final Lord of the Rings...wasting battery asking this...whaaa!

Hey izwin,
Thanks for the question. I understand that you are experiencing issues charging your MacBook Pro. The following resource may provide a solution:
Apple Portables: Troubleshooting MagSafe adapters
http://support.apple.com/kb/ts1713
Thanks,
Matt M.

Fail to launch Mac 10.9.5

Skype fails to launch on Mac OS10.9.5.
!. Deleted all Skype files, including all Library files
2. Reinstalled 7.7.335
3. Not running any conflicting plugins
HELP!
FirstAid Report attached.
Attachments:
Skype_2015-04-27-111225_Phil-Feldmans-iMac-Computer.crash ‏42 KB

What's the specific application? It may just be too old to run on a modern OS - have you tried checking the vendor's website for an updated version?
Matt

I just lost my Mac Pro in Taiwan airport and I need my serial number for police office, can you find my serial number for me? Thanks

I need my Mac Pro serial number that I bought in Seattle in 2011.
I lost my Mac Pro and I will go to police office tomorrow,
Before I go I need my serial number, thank you.

Hey Olivia. Go to this website: http://support.apple.com/kb/ht2526
Your welcome

Mac Pro RAID Card and Western Digital drives

I'm having huge troubles with these items.
I first installed four WD7500AYYS (Raid Edition) to build a RAID 5 and install Leopard on it. At this point, one of the drives was probably DOA and didn't show up in the bay. I then reinstalled the Seagate that shipped with the machine, then proceeded to create another enhanced JBOD raid with one of the WD drives. After a couple of seconds, RAID utility reported an error (disk about to fail and such). I then tried with another one. The process ended with a kernel panic after two hours, while RAID utility was still marking the drive for enhanced JBOD. That disk never show up again, in any bay.
At this point, I'm left with two WD drives. I can't get past the creation of a RAID set with them, no matter what. Either RAID utility reports an error, or it says the disk has been ejected, or it keeps create the RAID for hours... The later usually ends with a "force quit", or a force shutdown. During these attemps, the RAID card went missing once, then it appeared again on the following reboot. The RAID battery, which was fully charged at first, is now being "repaired" (charging ?).
I then ran AHT to see whether there was something wrong. No errors reported.
Because all four drives were Raid Edition, I thought this could be the root of the problems. So I bought a Caviar SE16 (WD5000AAKS). To no avail. It fails too, in the very same way. And now it no longer appears in any bay.
The last step I took was to remove the RAID card (connecting the iPass connector to the motherboard). Out of the five WD drives, only two RE2 (the two that still show up with the RAID card) do appear in disk utility. But disk utility never ends "writing the partition map" or "preparing for initialization".
By now, I end up with five WD drives that appear to be just dead, as if they were killed by the RAID card trying to RAID them. The only drive that works, with or without the RAID card, in any bay, is the Seagate. I didn't try to fiddle with it though (I'm reluctant to format it just to see whether I can create an enhanced JBOD raid with it).
So the question is, are Western Digital drives compatible with this RAID card ? If they do, then how a RAID card can kill them in such a way while keeping the Seagate alive ?
I'm lost in conjectures. I don't even know if/how I can bring all the WD drives back to life. I'm not sure the RAID card is faulty, I've already lost a lot of time and money, I'm not willing to buy yet another drive to see it fail too, and my Mac Pro is kind of useless as I don't want to spend time on installing/configuring everything I need on a drive that is bound to be replaced by a larger RAID 5 array.
Any help is appreciated. Thank you.

Someone yesterday or Friday, had a system with 4 x 1TB drives and Pro RAID, but in their case, it was determined later Saturday that drive bay #1 was not functioning.
Hopefully these fully retail drives, not OEMs, and I would think they are fine. They are what I would use (Sonnet Tempo only supports RE of the WD drives). Someone else, Danish?, had 3 out of 4 WD drives were DOA.
I've never had trouble buying over a dozen from OWC, so it does seem odd.
If you have SoftRAID 3.6.6 I would use that to zero the first and last 100 sectors, or you can begin to zero the whole drive and cancel at any time, just to check the health of the drive and that it can zero and not produce I/O errors.
There are two other methods for accessing and managing Mac Pro RAID, ARD and CLI
http://docs.info.apple.com/article.html?artnum=306231
Originally, only Apple drives were supported. My understanding was that this changed. But the only article I found in KB dates back to Aug '07:
Question: What drives does Apple support with the Mac Pro RAID Card and the Xserve RAID Card?
Answer: +Only Apple drives are supported with the Mac Pro RAID Card and the Xserve RAID Card.+
My understanding that 3rd party retail drives such as WD RE2 750GB, Seagate, Hitachi were supported as well since the article was written - and I can't find where I read that, but sure that I did, as this was discussed in the past.
I'd like to find an official article. Even my friend Google was helpless

ITunes fails to launch; Mac Book Pro; Mac OS X 10.6.8;Tried everything so far; NOTHING WORKS. Help!! Desperate!

I'm on a Mac OS X 10.6.8 and all of a sudden one day my iTunes failed to launch. The problem has persisted for months now--I've tried reinstalling, updating all software, removing all music files (which I backed up), I tried Safe Launching it--NOTHING WORKS. Help!! I'm Desperate!
I was existing with my iPhone which is my main music player anyway--and I lost it in a cab yesterday! I need to sync everything (thanks to iCloud most of it is taken care of contacts and calendar wise) and I'm sort of losing hope that this issue can be resolved with the iTunes...
Anyone ever experience this?
Any help is so greatly appreciated!

virendrapatidar wrote:
Are you 100% sure that the HDD is totally damaged and there is absolutely no way to recover DATA at all???
Actually the drive might be working fine and there could be a Mac hardware, boot sector malware or cable issue at fault, that can't be determined until the drive is removed from the Mac and a SATA to USB adapter cable used to another Mac, PC or Linux machine.
Even if the file structure is defective there is Data Rescue type software that can read the 1's and 0's of unencrypted data directly off the drive.
If your data is really valuable and worth more than a few thousand dollars, there is Drive Savers which will physically dissect the drive and read the platters directly if the above method fails.
Is it possible.. if I take out the HDD and connect it to some other PC as standby and copy data.. may be its booting section got damaged and it cant boot but it may detect and allow me to copy my data when standby?
Yes it is possible, a piece of software called MacDrive can be installed on the Windows PC and used to read the HFS+ format of the Mac boot drive.
Linux also will read HFS+ format and also fix a lot of problems with drives to get them working.
I suggest you take your Mac to a Linux level geek first to do a hardware evaluation of the drive, a passive image of the drive if it's working so you can later use Data Rescue (no encryption/Filevault) yourself as it takes hours.
If the drive isn't working physically, then consider Drive Savers if you want to part with a few thousand and the drive is not encrypted/Filevaulted.
Forget Apple and many of their type repair shops, they usually don't/won't/can't take the time and just replace your drive and tell you tough luck you should have backed up.
My computer is not working, is my personal data lost?

Powerpoint 2011 fails to launch on mac pro

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