Powerpoint won't open--I get error message -1712
I'm using Microsoft 2011
Powerpoint was working fine until recently. When I try and open it, I either get an error message or powerpoint closes immediately without opening a file. Word and Excel work fine.
I've tried the tips linked to here https://discussions.apple.com/thread/3950998?start=0&tstart=0
I restarted in safe mode and uninstalled, then reinstalled Microsoft office. Still can't get it to open.
Anyone have ideas?
Traute Redlich did you remove Photoshop Elements 8 first using the uninstaller located in the Applications/Utilities/Adobe Installers folder? What operating system are you using?
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Downloaded "iTunes", install's, but won't open player, got error message;
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Downloaded "iTunes", install's, but won't open player, got error message; see below:
Thursday, May 25, 2006, 23:21:25
Error Signature
AppName: itunes.exe AppVer: 6.0.4.2 ModName: unknown
ModVer: 0.0.0.0 Offset: 10001040
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="iTunes.exe" FILTER="GRABMIFILTERPRIVACY">
<MATCHING_FILE NAME="CDDBControlApple.dll" SIZE="434176" CHECKSUM="0xFB04F494" BINFILEVERSION="2.0.1.25" BINPRODUCTVERSION="2.0.1.25" PRODUCT_VERSION="2, 0, 1, 25" FILE_DESCRIPTION="CDDBControl Core Module (Apple)" COMPANY_NAME="Gracenote (formerly CDDB, Inc.)" PRODUCT_NAME="CDDBControl Core Module" FILE_VERSION="2, 0, 1, 25" ORIGINAL_FILENAME="CDDBControlApple.DLL" INTERNAL_NAME="CDDBControl" LEGAL_COPYRIGHT="Copyright 1999 - 2004" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="2.0.1.25" UPTOBIN_PRODUCTVERSION="2.0.1.25" LINK_DATE="07/12/2004 20:44:44" UPTOLINKDATE="07/12/2004 20:44:44" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iTunes.exe" SIZE="14144000" CHECKSUM="0x43CD5FAE" BINFILEVERSION="6.0.4.2" BINPRODUCTVERSION="6.0.4.2" PRODUCT_VERSION="6.0.4.2" FILE_DESCRIPTION="iTunes" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.4.2" ORIGINAL_FILENAME="iTunes.exe" INTERNAL_NAME="iTunes" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.4.2" UPTOBIN_PRODUCTVERSION="6.0.4.2" LINK_DATE="02/23/2006 15:55:56" UPTOLINKDATE="02/23/2006 15:55:56" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iTunesHelper.exe" SIZE="278528" CHECKSUM="0xB04A55FC" BINFILEVERSION="6.0.4.2" BINPRODUCTVERSION="6.0.4.2" PRODUCT_VERSION="6.0.4.2" FILE_DESCRIPTION="iTunesHelper Module" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.4.2" ORIGINAL_FILENAME="iTunesHelper.exe" INTERNAL_NAME="iTunesHelper" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.4.2" UPTOBIN_PRODUCTVERSION="6.0.4.2" LINK_DATE="02/23/2006 23:45:19" UPTOLINKDATE="02/23/2006 23:45:19" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iTunesMiniPlayer.dll" SIZE="102400" CHECKSUM="0x573A1B4D" BINFILEVERSION="6.0.4.2" BINPRODUCTVERSION="6.0.4.2" PRODUCT_VERSION="6.0.4.2" FILE_DESCRIPTION="iTunes Mini Player DLL" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.4.2" ORIGINAL_FILENAME="iTunesMiniPlayer.dll" INTERNAL_NAME="iTunesMiniPlayer" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.4.2" UPTOBIN_PRODUCTVERSION="6.0.4.2" LINK_DATE="02/23/2006 15:56:33" UPTOLINKDATE="02/23/2006 15:56:33" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iTunes.Resources\iTunes.dll" SIZE="82432" CHECKSUM="0xA088306A" BINFILEVERSION="6.0.4.2" BINPRODUCTVERSION="6.0.4.2" PRODUCT_VERSION="6.0.4.2" FILE_DESCRIPTION="iTunes Resource Library" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.4.2" ORIGINAL_FILENAME="iTunes.dll" INTERNAL_NAME="iTunes.dll" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.4.2" UPTOBIN_PRODUCTVERSION="6.0.4.2" LINK_DATE="02/23/2006 15:50:51" UPTOLINKDATE="02/23/2006 15:50:51" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iTunes.Resources\iTunesRegistry.dll" SIZE="35328" CHECKSUM="0xCEC56987" BINFILEVERSION="6.0.4.2" BINPRODUCTVERSION="6.0.4.2" PRODUCT_VERSION="6.0.4.2" FILE_DESCRIPTION="iTunes Resource Module" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.4.2" ORIGINAL_FILENAME="iTunesRegistry.dll" INTERNAL_NAME="iTunesRegistry.dll" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.4.2" UPTOBIN_PRODUCTVERSION="6.0.4.2" LINK_DATE="02/23/2006 15:50:57" UPTOLINKDATE="02/23/2006 15:50:57" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iTunes.Resources\da.lproj\iTunesLocalized.dll" SIZE="81920" CHECKSUM="0xB3D02820" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="iTunes-ressourcemodul" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesLocalized.dll" INTERNAL_NAME="iTunesLocalized.dll" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. Alle rettigheder forbeholdes." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 11:57:04" UPTOLINKDATE="01/23/2006 11:57:04" VER_LANGUAGE="Danish [0x406]" />
<MATCHING_FILE NAME="iTunes.Resources\de.lproj\iTunesLocalized.dll" SIZE="88064" CHECKSUM="0x7B53375" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="iTunes Ressourcemodul" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesLocalized.dll" INTERNAL_NAME="iTunesLocalized.dll" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 11:57:04" UPTOLINKDATE="01/23/2006 11:57:04" VER_LANGUAGE="German (Germany) [0x407]" />
<MATCHING_FILE NAME="iTunes.Resources\en.lproj\iTunesLocalized.dll" SIZE="80896" CHECKSUM="0x1112A43E" BINFILEVERSION="6.0.4.2" BINPRODUCTVERSION="6.0.4.2" PRODUCT_VERSION="6.0.4.2" FILE_DESCRIPTION="iTunes Resource Module" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.4.2" ORIGINAL_FILENAME="iTunesLocalized.dll" INTERNAL_NAME="iTunesLocalized.dll" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.4.2" UPTOBIN_PRODUCTVERSION="6.0.4.2" LINK_DATE="02/23/2006 15:50:56" UPTOLINKDATE="02/23/2006 15:50:56" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iTunes.Resources\es.lproj\iTunesLocalized.dll" SIZE="86528" CHECKSUM="0x6281997B" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="Módulo de recursos iTunes" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesLocalized.dll" INTERNAL_NAME="iTunesLocalized.dll" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. Todos los derechos reservados." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 11:57:04" UPTOLINKDATE="01/23/2006 11:57:04" VER_LANGUAGE="Spanish (International Sort) [0xc0a]" />
<MATCHING_FILE NAME="iTunes.Resources\fi.lproj\iTunesLocalized.dll" SIZE="82432" CHECKSUM="0xA088306A" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="iTunes-resurssimoduuli" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesLocalized.dll" INTERNAL_NAME="iTunesLocalized.dll" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. Kaikki oikeudet pidätetään." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 11:57:04" UPTOLINKDATE="01/23/2006 11:57:04" VER_LANGUAGE="Finnish [0x40b]" />
<MATCHING_FILE NAME="iTunes.Resources\fr.lproj\iTunesLocalized.dll" SIZE="87040" CHECKSUM="0x928583CA" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="Module de ressources iTunes" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesLocalized.dll" INTERNAL_NAME="iTunesLocalized.dll" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. Tous droits réservés." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 11:57:04" UPTOLINKDATE="01/23/2006 11:57:04" VER_LANGUAGE="French (France) [0x40c]" />
<MATCHING_FILE NAME="iTunes.Resources\it.lproj\iTunesLocalized.dll" SIZE="85504" CHECKSUM="0x298B3211" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="Modulo risorse iTunes" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesLocalized.dll" INTERNAL_NAME="iTunesLocalized.dll" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. Tutti i diritti riservati." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 11:57:04" UPTOLINKDATE="01/23/2006 11:57:04" VER_LANGUAGE="Italian (Italy) [0x410]" />
<MATCHING_FILE NAME="iTunes.Resources\ja.lproj\iTunesLocalized.dll" SIZE="80896" CHECKSUM="0x1112A43E" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="iTunes Resource Module" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesLocalized.dll" INTERNAL_NAME="iTunesLocalized.dll" LEGAL_COPYRIGHT="Copyright 2003-2006 Apple Computer, Inc. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 11:57:04" UPTOLINKDATE="01/23/2006 11:57:04" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iTunes.Resources\ko.lproj\iTunesLocalized.dll" SIZE="80896" CHECKSUM="0x1112A43E" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="iTunes Resource Module" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesLocalized.dll" INTERNAL_NAME="iTunesLocalized.dll" LEGAL_COPYRIGHT="ⓒ2003-2006 Apple Computer, Inc. 모든 권리 보유." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 11:57:04" UPTOLINKDATE="01/23/2006 11:57:04" VER_LANGUAGE="Korean [0x412]" />
<MATCHING_FILE NAME="iTunes.Resources\nl.lproj\iTunesLocalized.dll" SIZE="86016" CHECKSUM="0xD11842B8" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="iTunes-resourcemodule" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesLocalized.dll" INTERNAL_NAME="iTunesLocalized.dll" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. Alle rechten voorbehouden." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 11:57:04" UPTOLINKDATE="01/23/2006 11:57:04" VER_LANGUAGE="Dutch (Netherlands) [0x413]" />
<MATCHING_FILE NAME="iTunes.Resources\no.lproj\iTunesLocalized.dll" SIZE="82432" CHECKSUM="0xA088306A" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="iTunes-ressursmodul" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesLocalized.dll" INTERNAL_NAME="iTunesLocalized.dll" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. Alle rettigheter forbeholdes." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 11:57:04" UPTOLINKDATE="01/23/2006 11:57:04" VER_LANGUAGE="Norwegian (Bokmal) [0x414]" />
<MATCHING_FILE NAME="iTunes.Resources\sv.lproj\iTunesLocalized.dll" SIZE="81920" CHECKSUM="0xB3D02820" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="iTunes resursmodul" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesLocalized.dll" INTERNAL_NAME="iTunesLocalized.dll" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. Alla rättigheter förbehålls." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 11:57:04" UPTOLINKDATE="01/23/2006 11:57:04" VER_LANGUAGE="Swedish [0x41d]" />
<MATCHING_FILE NAME="iTunes.Resources\zh_CN.lproj\iTunesLocalized.dll" SIZE="80896" CHECKSUM="0x1112A43E" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="iTunes 资源模块" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesLocalized.dll" INTERNAL_NAME="iTunesLocalized.dll" LEGAL_COPYRIGHT="(C) 2003-2006 Apple Computer, Inc. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 11:57:04" UPTOLINKDATE="01/23/2006 11:57:04" VER_LANGUAGE="Chinese (PRC) [0x804]" />
<MATCHING_FILE NAME="iTunes.Resources\zh_TW.lproj\iTunesLocalized.dll" SIZE="80896" CHECKSUM="0x1112A43E" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="iTunes 來源模組" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesLocalized.dll" INTERNAL_NAME="iTunesLocalized.dll" LEGAL_COPYRIGHT="(C) 2003-2006 Apple Computer, Inc. 保留一切權利。" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 11:57:04" UPTOLINKDATE="01/23/2006 11:57:04" VER_LANGUAGE="Chinese (Taiwan) [0x404]" />
<MATCHING_FILE NAME="iTunesHelper.Resources\iTunesHelper.dll" SIZE="40960" CHECKSUM="0x250CAC7D" BINFILEVERSION="6.0.4.2" BINPRODUCTVERSION="6.0.4.2" PRODUCT_VERSION="6.0.4.2" FILE_DESCRIPTION="iTunesHelper Resource Library" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.4.2" ORIGINAL_FILENAME="iTunesHelper.dll" INTERNAL_NAME="iTunesHelper.dll" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.4.2" UPTOBIN_PRODUCTVERSION="6.0.4.2" LINK_DATE="02/23/2006 23:45:07" UPTOLINKDATE="02/23/2006 23:45:07" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iTunesHelper.Resources\da.lproj\iTunesHelperLocalized.dll" SIZE="40960" CHECKSUM="0xDC0CAC9A" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="iTunesHelper-ressourcebibliotek" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesHelperLocalized.dll" INTERNAL_NAME="iTunesHelperLocalized.dll" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. Alle rettigheder forbeholdes." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 19:51:10" UPTOLINKDATE="01/23/2006 19:51:10" VER_LANGUAGE="Danish [0x406]" />
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<MATCHING_FILE NAME="iTunesHelper.Resources\en.lproj\iTunesHelperLocalized.dll" SIZE="40960" CHECKSUM="0xB0CAC7D" BINFILEVERSION="6.0.4.2" BINPRODUCTVERSION="6.0.4.2" PRODUCT_VERSION="6.0.4.2" FILE_DESCRIPTION="iTunesHelper Resource Library" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.4.2" ORIGINAL_FILENAME="iTunesHelperLocalized.dll" INTERNAL_NAME="iTunesHelperLocalized.dll" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.4.2" UPTOBIN_PRODUCTVERSION="6.0.4.2" LINK_DATE="02/23/2006 23:45:08" UPTOLINKDATE="02/23/2006 23:45:08" VER_LANGUAGE="English (United States) [0x409]" />
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<MATCHING_FILE NAME="iTunesMiniPlayer.Resources\ko.lproj\iTunesMiniPlayerLocalized.dll" SIZE="49152" CHECKSUM="0xF0773C26" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="iTunes Mini Player Resource Library" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesMiniPlayerLocalized.dll" INTERNAL_NAME="iTunesMiniPlayerLocalized" LEGAL_COPYRIGHT="ⓒ2003-2006 Apple Computer, Inc. 모든 권리 보유." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 12:02:42" UPTOLINKDATE="01/23/2006 12:02:42" VER_LANGUAGE="Korean [0x412]" />
<MATCHING_FILE NAME="iTunesMiniPlayer.Resources\nl.lproj\iTunesMiniPlayerLocalized.dll" SIZE="49152" CHECKSUM="0xF0773C26" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="iTunes-minispeler-resourcebibliotheek" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesMiniPlayerLocalized.dll" INTERNAL_NAME="iTunesMiniPlayerLocalized" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. Alle rechten voorbehouden." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 12:02:42" UPTOLINKDATE="01/23/2006 12:02:42" VER_LANGUAGE="Dutch (Netherlands) [0x413]" />
<MATCHING_FILE NAME="iTunesMiniPlayer.Resources\no.lproj\iTunesMiniPlayerLocalized.dll" SIZE="49152" CHECKSUM="0xF0773C26" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="iTunes Mini Player-ressursbibliotek" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesMiniPlayerLocalized.dll" INTERNAL_NAME="iTunesMiniPlayerLocalized" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. Alle rettigheter forbeholdes." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 12:02:42" UPTOLINKDATE="01/23/2006 12:02:42" VER_LANGUAGE="Norwegian (Bokmal) [0x414]" />
<MATCHING_FILE NAME="iTunesMiniPlayer.Resources\sv.lproj\iTunesMiniPlayerLocalized.dll" SIZE="49152" CHECKSUM="0xF0773C26" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="Resursbibliotek för iTunes minispelare" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesMiniPlayerLocalized.dll" INTERNAL_NAME="iTunesMiniPlayerLocalized" LEGAL_COPYRIGHT="© 2003-2006 Apple Computer, Inc. Alla rättigheter förbehålls." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 12:02:42" UPTOLINKDATE="01/23/2006 12:02:42" VER_LANGUAGE="Swedish [0x41d]" />
<MATCHING_FILE NAME="iTunesMiniPlayer.Resources\zh_CN.lproj\iTunesMiniPlayerLocalized.dll" SIZE="49152" CHECKSUM="0xF0773C26" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="iTunes 迷你播放器资源库" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesMiniPlayerLocalized.dll" INTERNAL_NAME="iTunesMiniPlayerLocalized" LEGAL_COPYRIGHT="(C) 2003-2006 Apple Computer, Inc. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 12:02:42" UPTOLINKDATE="01/23/2006 12:02:42" VER_LANGUAGE="Chinese (PRC) [0x804]" />
<MATCHING_FILE NAME="iTunesMiniPlayer.Resources\zh_TW.lproj\iTunesMiniPlayerLocalized.dll" SIZE="49152" CHECKSUM="0xF0773C26" BINFILEVERSION="6.0.3.2" BINPRODUCTVERSION="6.0.3.2" PRODUCT_VERSION="6.0.3.2" FILE_DESCRIPTION="iTunes Mini 播放器來源資料庫" COMPANY_NAME="Apple Computer, Inc." PRODUCT_NAME="iTunes" FILE_VERSION="6.0.3.2" ORIGINAL_FILENAME="iTunesMiniPlayerLocalized.dll" INTERNAL_NAME="iTunesMiniPlayerLocalized" LEGAL_COPYRIGHT="(C) 2003-2006 Apple Computer, Inc. 保留一切權利。" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTOBIN_FILEVERSION="6.0.3.2" UPTOBIN_PRODUCTVERSION="6.0.3.2" LINK_DATE="01/23/2006 12:02:42" UPTOLINKDATE="01/23/2006 12:02:42" VER_LANGUAGE="Chinese (Taiwan) [0x404]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMIFILTERTHISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="983552" CHECKSUM="0x4CE79457" BINFILEVERSION="5.1.2600.2180" BINPRODUCTVERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180 (xpspsp2rtm.040803-2158)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFF848" LINKER_VERSION="0x50001" UPTOBIN_FILEVERSION="5.1.2600.2180" UPTOBIN_PRODUCTVERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36" UPTOLINKDATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>hiya!
AppName: itunes.exe AppVer: 6.0.4.2 ModName: unknown
ModVer: 0.0.0.0 Offset: 10001040
an "itunes has ..." on launch citing that Offset: 10001040 is almost invariably caused by a broken QuickTime.
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b -
cant open itunes. get error message 7 followed by error message windows error 127. i have redownloaded new updates with luck. window xp
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I have open office. Someone sent me e-mail I can't open. get error message power pc no longer supported. How do I open this doc?
Right click your document, hover over "Open with..." and then click "Other".
Find TextEdit and click "Open".
TextEdit will then do it's best to open your document.
If you have iLife, do the same but instead of opening with TextEdit open with Numbers, Pages, Keynote, e.t.c.
To download iLife, click here.
If the above link does not work, click here.
-----EDITS-----
Added "If the above link does not work" at the bottom of the post.
<Edited by Host> -
My Hallmark Card Software won't open - I get a message that says "Restore Window" . Help please.
Hello Fred5960
If you are having issues with connecting to the internet then check out the articles below to troubleshoot your issue.
Troubleshooting "A connection failure has occurred", "The specified server could not be found" or similar messages
http://support.apple.com/kb/ts1843
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Regards,
-Norm G. -
Bearts Audio Control Pannel will not open. Get error message cannot find startup file
Bearts Audio Control Pannel will not open. Get error message cannot find startup file!
Downloaded and instaled up-date for IDT audio from driver up-date. After installation could no longer oppen Beats Audio Control Pannel. Looked for download to re-install BEATS Audio but cannot find one.
Any suggestions.
Sound works with IDT driver installed.
Pavilion P7-1500ZHi,
Try using Recovery Manager to reinstall the IDT HD Audio Driver ( this will also reinstall the Beats Audio interface ) - the procedure for using recovery manager to reinstall Software and Drivers is detailed in the document on the link below.
Recovery Manager - Windows 8.
Recovery Manager - Windows 7
After the reinstallation has completed, restart the PC.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
Can not open iTunes, get error message 126
Unable to upgrade iTunes to lasted version. Got error message about a missing file. Tried to uninstall and reinstalled, after deleting Temp folder from C drive, but still get error message 126. Can anyone tell me what I need to do?
Hello mvguillet,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Cant' open Firefox at all, not in safe mode either, tried creating new profile, cant' get in to do that, tried uninstalling and reinstalling, switching off and on, nothing works. Get error: "The instruction at "0x00000000" referenced memory at "0x00000000". The memory could not be read."
== This happened ==
Every time Firefox opened
== today. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)The solution is easy.
Install "Malwarebytes' Anti-Malware" free edition and use it. This program found malware in your pc. After that clean this malware. Finally instal Firefox again and enyoy it because this installation is correct and clean. Regards. -
64-bit logic pro won't open. Dyld error message
I am trying to open the 64-bit version of logic pro 9.1.1 but it keeps crashing when trying to open. I can't work out why it won't open but It gives the following error in the Problem Report if anyone can help me out here:
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/AEProfiling.framework/Versions/A/AEProfiling
Referenced from: /Applications/Logic Pro.app/Contents/MacOS/Logic Pro
Reason: no suitable image found. Did find:
/Applications/Logic Pro.app/Contents/MacOS/../Frameworks/AEProfiling.framework/Versions/A/AEProfili ng: mach-o, but wrong architecture
/Applications/Logic Pro.app/Contents/MacOS/../Frameworks/AEProfiling.framework/Versions/A/AEProfili ng: mach-o, but wrong architectureHmm, very strange, never seen this message before. Have you tried going into Disk Utility and running a "Repair Disk Permissions" on your Macintosh HD? Can't guarantee it will fix the problem, but worth a try.. If you get really stuck, the simplest thing to do is just to uninstall Logic and then reinstall it, apply updates etc.. and try 64 bit again.
Dan. -
Reader won't open docs. mac. error message.
Reader won't open any docs. Error message "Adobe Reader could not open (file name) because it is either not a supported file type or because the file has been damaged . . . ." Mac system 10.7.5.
Ok, it's probably how you save the files.
DON'T use Save from the File menu in Safari
DON'T use any save icon in a safari toolbar
Use only
1. Right/ctrl click on a link to a PDF BEFORE showing it, save from the pop-up menu (no good if the PDF comes from a button, and in some other cases)
2. Hover to get the ADOBE toolbar and save from that. -
ITunes wont open-I get error message...
Hello,
I recently built my own computer, and it has been working almost flawlessly for months.
About a week ago, I installed Adobe Photoshop CS2 on my computer, and suddenly I was not able to open iTunes. I just get the error message that says "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience."
I have:
-uninstalled Adobe Photoshop
-reinstalled iTunes multiple times
-rebooted
-copied iTunes program files from working computer
^none of the above have worked. Any ideas?
-BonbonOops, nevemind, I got it working again. I had installed a crappy codec pack that was obviously interfering with iTunes. I uninstalled the codec pack and, TAADAH!!, it worked.
-
Open itunes get error message, can't find iTunes folder! & doesn't open!
Hi, I have Downloaded iTunes but it some how has installed itself onto a USB pen drive that I had connected at the time. I have unplugged this and downloaded iTunes again...which seemed to go ok but when I click the iTunes icon an error message appears ' Cannot find iTunes folder, this is normally located in the My Music Folder' and will not open iTunes. I plug the USB pen in and it works fine! I have tried to copy & paste the files on the USB pen but it doesn't copy them properly...can anyone help?
Hello mvguillet,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M. -
iTunes won't open.
I get this message: The iTunes Library .itl file is locked, on a locked disk or you do not have write permission for this file.This may indicate a corrupt preference file with iTunes trying to open the wrong location. Try holding down shift as you launch iTunes then choose the correct file, normally <User's Music>\iTunes\iTunes Library.itl. See iTunes: How to open an alternate iTunes Library file or create a new one.
tt2 -
We downloaded firefox 5.0.1 last night, began working with it. It did fine. After about an hour, I turned off my computer. When I turned on my computer, I click on Mozilla Firefox and it won't start. I get this error message, " Error: Platform version '5.0' is not compatible with minVersion >=5.0.1 maxVersion <=5.0.1" from XUL Runner. What do I need to do to fix it?
The updater wasn't able to update all the files and some were left as older versions.<br />
Do a clean reinstall.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup -
Firefox won't open for me. I keep getting the errors listed below:
"your firefox profile cannot be loaded. . It may be missing or inaccessible."
"Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."
Nothing is running. I've killed all the firefox processes, restarted, uninstalled and reinstalled.
What can I do?
Thanks
KrisDid you delete the profiles.ini file?
*http://kb.mozillazine.org/profiles.ini_file
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*Windows: %AppData%\Mozilla\Firefox\<br>C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
*Linux: ~/.mozilla/firefox/
*Mac: ~/Library/Application Support/Firefox/
You can use one of these to make Firefox create/use a new default profile:
*Delete the profiles.ini file to force Firefox to create a new default profile
*Use the Profile Manager to create a new profile
*Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
*http://kb.mozillazine.org/Profile_Manager
*https://support.mozilla.org/kb/Managing+profiles
*http://kb.mozillazine.org/Profile_folder_-_Firefox
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