Powershot G12 freezes

I have a Powershot G12 purchased in Dec. 2010 so it's out of warranty.
I have had several occassions where the camera freezes and either will not open or freezes with the lens extended. I have also had times when the camera seems to be working properly but the shutter button will not depress. This happened on a trip to Southeast Asia where photgraphing our trip was essential and we misssed a bunch of pictures.
I used several freshly charged batteries and also borrowed one that was working in a friend's camera.
I am very disappointed in this camera.
Can anyone suggest a solution aside from sending it in to Canon for a $200 (estimated) repair?
Thanks

Justin,
You don't mention if you shoot in RAW or JPEG. I will make the assumption that this is happening with the JPEG images, so I would suggest you change to RAW format and see if the problem persists. If everything looks good with the RAW photo, then it could be the Digic processor that has failed. If everything is still the same in RAW, then the sensor may be the culprit. (in order to see the RAW photos, you may need to download the Digital Photo Professional software from Canon to accomplish this.)
By using the RAW, you bypass the processor and do the processing in software. If the Digic processor is the culprit, it could be an expensive repair and this would be a work around to still use the camera. If the sensor is at fault, then you would need to send the camera in for repair.
Steve M.

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Photoshop elements 7 and canon powershot g12 - not compatible?

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Hi NLM,
We're sorry to hear that the lens on your PowerShot G12 is scratched. We are glad to get this fixed for you at the Factory. Please use the link below to set up service for this camera.
Please drop us a line by clicking on the Contact Us link to start the process!
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Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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Any advice would be helpful please!
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Hi vonhau,
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Canon PowerShot G12 10.0-Megapixel Digital Camera - Black
Model: G12 Black | SKU: 1218396
Capture clear, detailed images of friends and family with this digital camera that features face detection technology and an optical image stabilizer. HD movie mode allows you to capture short videos in high-definition.
Read reviews (0)
Sale: $499.99
Thanks,
Allan|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Computer Control of PowerShot?

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Solved!
Go to Solution.

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Camera Raw changes dimensions of file from 3:4 to 2:3!

Hi,
I take photos in raw and jpeg. My raw files have the dimensions 3:4 and jpeg have 2:3. However when I use camera raw, the dimension of the raw file is changed to2:3 which causes me to loose part of the picture. If I save the raw file to tif and open in elements I get 3:4 but then I can not edit in Camera raw!
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I’ve not come across this but if you are shooting Raw+jpeg try an experiment by switching to RAW only. See if that makes a difference.
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I cannot open raw files taken with my Canon Mark III in CS5

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Canon Mark III do you mean Canon 1D Mark III or Canon 1DS Mark III or Canon 5D Mark III ???
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Adobe - Photoshop : For Windows
Adobe - Photoshop : For Macintosh
Camera Raw 6.7 Update
This new version of the Camera Raw plug-in replaces the original Camera Raw plug-in that was installed with Adobe® Creative Suite® 5 or Adobe® Photoshop® CS5 software.
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1.0
1.0
EOS 1D C
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7.4
4.4
EOS-1D Mark II
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2.2
1.0
EOS-1D Mark II N
CR2
3.3
1.0
EOS-1D Mark III
CR2
4.1
1.1
EOS-1D Mark IV
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5.6
2.6
EOS-1Ds
CR2
1.0
1.0
EOS-1Ds Mark II
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3.0
1.0
EOS-1Ds Mark III
CR2
4.3
1.3.1
EOS 1DX
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6.7, 7.1
4.1
EOS 10D
CRW
2.0
1.0
EOS 20D
CR2
2.4
1.0
EOS 20Da
CR2
3.3
1.0
EOS 30D
CR2
3.4
1.0
EOS 40D
CR2
4.2
1.2
EOS 5D
CR2
3.3
1.0
EOS 5D Mark II
CR2
5.2
2.2
EOS 5D Mark III
CR2
6.7, 7.1
4.1
EOS 50D
CR2
4.6, 5.1
2.1
EOS 60D
CR2
6.2
3.2
EOS 60Da
CR2
7.1
4.1
EOS 70D
CS2
8.2
5.2
EOS D30
CRW
1.0
1.0
EOS 6D
CR2
7.3
4.3
EOS 7D
CR2
5.6
2.6
EOS 7D Mark II
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8.7
5.7
EOS D60
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1.0
1.0
EOS Digital Rebel EOS 300D EOS Kiss Digital
CRW
2.0
1.0
EOS Digital Rebel XS EOS 1000D EOS Kiss F
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4.6, 5.1
2.1
EOS Digital Rebel XSi EOS 450D EOS Kiss Digital X2
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4.4
1.4.1
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3.6
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3.4.1
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3.4.1
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5.4
Digital Rebel T4i EOS 650D EOS Kiss X4i
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4.4
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PowerShot G3
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5.7
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PowerShot G10
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2.2
PowerShot G11
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3.3
PowerShot G15
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7.3
4.3
PowerShot G16
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8.2
5.2
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2.2
1.0
PowerShot Pro70
CRW
1.0
1.0
PowerShot Pro90 IS
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1.0
1.0
PowerShot S30
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1.0
1.0
PowerShot S40
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1.0
1.0
PowerShot S45
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1.0
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PowerShot S50
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2.0
1.0
PowerShot S60
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2.3
1.0
PowerShot S90
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2.6
PowerShot S95
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6.3
3.3
PowerShot S70
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2.4
1.0
PowerShot S100
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6.6
3.6
PowerShot S100V
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4.0
PowerShot S110
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7.3
4.3
PowerShot S120
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8.3
5.3
PowerShot SX50
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7.3
4.3
PowerShot SX 60 HS
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5.7
PowerShot SX1 IS
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5.4
2.4
EOS M
CR2
7.2
4.2
EOS M2
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8.3
5.3
Casio
EXILIM EX-FH100
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6.2
3.2
EXILIM EX-ZR1000
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7.3
4.3
EXILIM EX-FC300S
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4.3
EXLIM EX-ZR700
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7.4
4.4
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Cannot convert RAW files with DNG

I have downloaded the latest version of Adobe DNG converter for Mac and have dropped a Folder containing RAW canon Powershot G12 files onto the DNG icon and the converter says "cannot parse the files" what can I do? My v
I have downloaded the Adobe DNG converter to my Mac OSX 10.4.11 and have tried opening RAW
files from my Canon Powershot G12 and EOS 550D SLR and the converter will not read the files. I have learned from other posts about dropping the folder into the icon but when I do the notice comes up "cannot parse the file." Any ideas out there?

Espielle wrote:
…As to upgrading my photoshop CS4 to a newer version it would mean my firstly upgrading my OS Mac system from Tiger to Snow Leopard or newer which at the moment is not an option for financial reasons…
Currently the upgrade to Snow Leopard (DVD in the box) is $29 US Cy from Apple:
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA
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CS4 will cease to be upgradeable towards the end of this year, perhaps as early as November of 2012.
The superior rendering in ACR 7.1 is more than worth the cost of the upgrade. You could even say that converting one irreplaceable raw image is worth the total cost.
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===
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Camera RAW 6.3 release date?

I recently bought the Nikon P7000 and love carrying it around everywhere
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I have a Windows 7 system with CS5
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That's great news! I bought a Canon Powershot G12 on Saturday and I'm not a huge fan of the DPP software. I must say that I'm more than impressed by Photoshop CS5 - mind you, I'm using a brand new PC, Windows 7 64-bit, 6GB very fast RAM.
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Cannot open raw files in CS3

I went through the steps of downlaoding the plugin and replacing it, but I still cannot open the files. Any other suggestions? I am trying to open a Canon CR2 file.

If your Cannon is a recent model you will need to download ACR 8.7 with the DNG converter and create DNG files for your Cannon CR2 Raw file for CS3 can only use ACR version 4.6. ACR support for Cannon cameras
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Raw image filename extension
Minimum Camera Raw plug-in version required
Minimum Lightroom version required
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EOS-1D
CRW
1.0
1.0
EOS 1D C
CR2
7.4
4.4
EOS-1D Mark II
CR2
2.2
1.0
EOS-1D Mark II N
CR2
3.3
1.0
EOS-1D Mark III
CR2
4.1
1.1
EOS-1D Mark IV
CR2
5.6
2.6
EOS-1Ds
CR2
1.0
1.0
EOS-1Ds Mark II
CR2
3.0
1.0
EOS-1Ds Mark III
CR2
4.3
1.3.1
EOS 1DX
CR2
6.7, 7.1
4.1
EOS 10D
CRW
2.0
1.0
EOS 20D
CR2
2.4
1.0
EOS 20Da
CR2
3.3
1.0
EOS 30D
CR2
3.4
1.0
EOS 40D
CR2
4.2
1.2
EOS 5D
CR2
3.3
1.0
EOS 5D Mark II
CR2
5.2
2.2
EOS 5D Mark III
CR2
6.7, 7.1
4.1
EOS 50D
CR2
4.6, 5.1
2.1
EOS 60D
CR2
6.2
3.2
EOS 60Da
CR2
7.1
4.1
EOS 70D
CS2
8.2
5.2
EOS D30
CRW
1.0
1.0
EOS 6D
CR2
7.3
4.3
EOS 7D
CR2
5.6
2.6
EOS 7D Mark II
CR2
8.7
5.7
EOS D60
CRW
1.0
1.0
EOS Digital Rebel EOS 300D EOS Kiss Digital
CRW
2.0
1.0
EOS Digital Rebel XS EOS 1000D EOS Kiss F
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4.6, 5.1
2.1
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CR2
4.4
1.4.1
EOS Digital Rebel XT EOS 350D EOS Kiss Digital N
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3.1
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CR2
3.6
1.0
EOS Digital Rebel T1i EOS 500D EOS Kiss X3 Digital
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5.4
2.4
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5.7, 6.1
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CR2
6.4
3.4.1
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CR2
6.4
3.4.1
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8.4
5.4
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CR2
7.1
4.1
Digital Rebel SL1 EOS 100D EOS Kiss X7
CR2
7.4
4.4
Digital Rebel T5i EOS 700D EOS Kiss X7i
CR2
7.4
4.4
PowerShot 600
CRW
1.0
1.0
PowerShot A5
CRW
1.0
1.0
PowerShot A50
CRW
1.0
1.0
PowerShot G1
CRW
1.0
1.0
PowerShot G1 X
CR2
6.7, 7.1
4.1
Powershot G1 X Mark II
CR2
8.5
5.5
PowerShot G2
CRW
1.0
1.0
PowerShot G3
CRW
1.0
1.0
PowerShot G5
CRW
2.0
1.0
PowerShot G6
CRW
2.4
1.0
PowerShot G7 X
CR2
8.7
5.7
PowerShot G9
CR2
4.3
1.3.1
PowerShot G10
CR2
5.2
2.2
PowerShot G11
CR2
5.6
2.6
PowerShot G12
CR2
6.3
3.3
PowerShot G15
CR2
7.3
4.3
PowerShot G16
CR2
8.2
5.2
PowerShot Pro 1
CRW
2.2
1.0
PowerShot Pro70
CRW
1.0
1.0
PowerShot Pro90 IS
CRW
1.0
1.0
PowerShot S30
CRW
1.0
1.0
PowerShot S40
CRW
1.0
1.0
PowerShot S45
CRW
1.0
1.0
PowerShot S50
CRW
2.0
1.0
PowerShot S60
CRW
2.3
1.0
PowerShot S90
CR2
5.6
2.6
PowerShot S95
CR2
6.3
3.3
PowerShot S70
CRW
2.4
1.0
PowerShot S100
CR2
6.6
3.6
PowerShot S100V
CR2
6.7
4.0
PowerShot S110
CR2
7.3
4.3
PowerShot S120
CR2
8.3
5.3
PowerShot SX50
CR2
7.3
4.3
PowerShot SX 60 HS
CR2
8.7
5.7
PowerShot SX1 IS
CR2
5.4
2.4
EOS M
CR2
7.2
4.2
EOS M2
CR2
8.3
5.3

Nikon D7000 Raw Files

Does the new Elements 9 open the D7000 Raw (NEF) files?

Yes the Nikon D7000 has been added in the list of supported cameras for Camera Raw plug-in v6.3. Here is the list of new cameras which have been added in v6.3
Newly Supported cameras for Camera Raw 6 and Lightroom 3
Support for the following cameras has been added from Camera Raw 6.2 to 6.3 and Lightroom 3.2 to 3.3.
Canon PowerShot G12
Canon PowerShot S95
Nikon D7000
Nikon Coolpix P7000
Nikon D3100
Olympus E-5
Panasonic DMC-GF2
Panasonic DMC-GH2
Pentax K-5
Pentax K-r
Ricoh GXR, GR LENS A12 28mm F2.5
Samsung NX100
Samsung TL350 (WB2000)
Sony A560
Sony A580
Once you install PSE 9 go to Help->Updates and install the latest Camera Raw v6.3 as an update and you should be able to use the .NEF files from D7000
. You can also give the trial version of PSE 9 a shot for the same, link to download the trial version : http://www.adobe.com/products/photoshopel/

Acr 6.3 missing profiles

Hi guys;
I've just installed the acr 6,3 rc and have some problems with opening my nefs within photoshop cs5 and with the missing camera profiles under acr 6.3.
I've read all the stuff about these problems from these forums and tried lots of things with no success.
1) my camera is Nikon d7000 and I'm trying to open d7000 nefs under cs5 with no success. It says "unable to use camera raw plug in"
(I can view the nefs as thumbnails from open menu in cs5 though.)
2) to view my d7000 nefs, I use bridge cs5 and within bridge I can run the acr 6,3 and view the nefs but again they dont open under psp cs5.
3) within bridge cs5, when I run acr 6,3, as a camera profile just 1 (adobe standard) profile is the only option.
(there are no other profiles like landscape,portrait....)
4) within bridge cs5, when I try to open my existing ** d90 nefs** , camera raw 4,6 runs and the camera profile name is acr 4.6 and has more than 10 profiles as it should have(vivid,landscape....)
5) I'm using xp but tried on win 7 and the same problems occur there too.
6) I have installed the dngconverter6-3_r1_win_102510.exe as it is said in these forums and nothing happened, still just 1 profile under acr 6.3 with d7000 nefs.
Since I can open d7000 nefs under bridge + acr 6.3 , missing profiles problem is more critical for me.
Waiting for your suggestions,
thx in advance
Melih

I don't think anyone has the new camera-centric profiles for the D7000, yet. The fact the D7000 is supported at all is what people are happy about.
As evidence, I have ACR 6.3 RC and LR 3.3 RC installed on my computer.
As far as I can tell, by looking at the modification-dates of the folders under:
C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Camera and
C:\Users\All Users\Adobe\CameraRaw\CameraProfiles\Camera
the profiles that are new or updated this round are:
Canon PowerShot G12
Canon PowerShot S95
Nikon D3100
However, under C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Adobe Standard and C:\Users\All Users\Adobe\CameraRaw\CameraProfiles\Adobe Standard there is an extra Nikon D7000 Adobe Standard.dcp profile, and to Jeff's point, the D7000 is new and Adobe has only created their own Adobe Standard profile for the RC release, although I'd expect the other ones to be included in the final release.

Nikon D200 in LR3

Errr...why is the Nilon D200 not supported in the Windows version of LR3, but IS supported in the Mac version? A bit unfair eh..Adobe?

Release Notes
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Nikon Coolpix P7000
Nikon D3100
Canon PowerShot S95
Canon PowerShot G12
Panasonic Lumix DMC-GH2
Samsung NX100
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Very disappointing.

Powershot G12 freezes

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