PP CC 2014 - Extremely slow performance, weird realtime preview issues, constant crash/lockup

Hiya
Since updating to the latest version of Premiere, it has become practically unusuable - it has become incredibly slow (I'm running on a 2012 Mac Pro with 20gb RAM (16gb allocated to PP), Mavericks) and realtime playback creates errors like below screencaps... The first is a greenscreen comp of 2 presenters in front of a simple video background and the car image should just be white text title on video.
Also been experiencing regular complete system lockups while using Premiere.
Here's my system specs.
2 x 2.4Ghz 6-Core Intel Xeon Mac Pro
20GB ram
ATI Radeon HD 5770 1024 MB graphics card
Running 6TB eSata Raid (6gbit)
100gb free on System Drive
Open to any suggestions (Have done all the usual restarts, preference repairs, software updates etc).
Thanks
Chris

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    Photoshop System Info:
    Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64
    Operating System: Windows 8 64-bit
    Version: 6.2
    System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
    Physical processor count: 4
    Processor speed: 2665 MHz
    Built-in memory: 16379 MB
    Free memory: 13443 MB
    Memory available to Photoshop: 14697 MB
    Memory used by Photoshop: 60 %
    Image tile size: 128K
    Image cache levels: 2
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    OpenCL Version: 1.2 AMD-APP (1084.4)
    OpenGL Version: 3.0
    Video Rect Texture Size: 16384
    OpenGL Memory: 2048 MB
    Video Card Vendor: ATI Technologies Inc.
    Video Card Renderer: AMD Radeon HD 7800 Series
    Display: 1
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    Video Card Number: 2
    Video Card: AMD Radeon HD 7800 Series
    Driver Version:
    Driver Date:
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    Video Mode: 1920 x 1080 x 4294967296 colors
    Video Card Caption: AMD Radeon HD 7800 Series
    Video Card Memory: 2048 MB
    Video Card Number: 1
    Video Card: Microsoft Basic Render Driver
    Driver Version: 9.12.0.0
    Driver Date: 20121219000000.000000-000
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    Serial number: 90970078453021833509
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       Ripple 13.0
       Rough Pastels 13.0
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       ScriptingSupport 13.1.2
       Shear 13.0
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       Solarize 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
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       Spherize 13.0
       Sponge 13.0
       Sprayed Strokes 13.0
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       Texturizer 13.0
       Tiles 13.0
       Torn Edges 13.0
       Twirl 13.0
       Underpainting 13.0
       Vanishing Point 13.0
       Variance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Variations 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
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       Watercolor 13.0
       Wave 13.0
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       WIA Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
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    Great news!
    I followed your suggestion, Noel, and uninstalled my drivers with the Catalyst Uninstall Utility (which I hadn't used before), rebooted, reinstalled Catalyst 13.2 Beta 7, rebooted, deleted the PS Prefs, started PS, and now the performance is radically improved!
    It baffles me why I would need to do a clean driver uninstall in a new system environment that has only ever had this video card, and is only a few months old, but that action seems to be what's improved the situation. Note that because I deleted the PS preferences, the good performance now occurs with the default Use Graphics Processor enabled, and Drawing Mode set to Advanced (with every feature in the Advanced dialog checked except 30bit display).
    Having no reference point, I can't tell for sure if performance is as good as it theoretically ought to be for my system specs, but using the standard 13px brush is only slightly laggy behind the cursor, even if I become reckless and squiggle on the canvas violently. It wasn't just sluggish response before: Photoshop seemed to be in pain trying to draw the line segments as it laboured to catch up to the cursor. That is pretty much gone now.
    Much more tellingly, zooming and panning the canvas is like it ought to be, responsive and clean, more or less like it was for me in CS4 with my old Nvidia 9600GT. The poor performance with zooming and panning was the most worrying aspect of the issue. It's a great relief to see these working more properly now.
    I have to confess I'm a little embarrassed to have drug you through all this hassle only to discover that something as rudimentary as properly cleaning out the drivers would be the apparent solution. I never would have imagined that doing that, with such a new and stable system, would make any difference, since I don't have a legacy of older drivers dotting my hard drive. In any event, I'm really grateful that you guys took the time to try to help me.
    In the interest of completeness, here's the relevant portion of my system info after doing the reinstall steps I mentioned above:
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    Operating System: Windows 8 64-bit
    Version: 6.2
    System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
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    Processor speed: 2665 MHz
    Built-in memory: 16379 MB
    Free memory: 13680 MB
    Memory available to Photoshop: 14695 MB
    Memory used by Photoshop: 60 %
    Image tile size: 1024K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    OpenCL Version: 3.0
    OpenGL Version: 3.0
    Video Rect Texture Size: 16384
    OpenGL Memory: 2048 MB
    Video Card Vendor: ATI Technologies Inc.
    Video Card Renderer: AMD Radeon HD 7800 Series
    Display: 1
    Display Bounds: top=0, left=0, bottom=1080, right=1920
    Video Card Number: 2
    Video Card: AMD Radeon HD 7800 Series
    Driver Version:
    Driver Date:
    Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
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    Video Card Caption: AMD Radeon HD 7800 Series
    Video Card Memory: 2048 MB
    Video Card Number: 1
    Video Card: Microsoft Basic Render Driver
    Driver Version: 12.100.17.0
    Driver Date: 20130226000000.000000-000
    Video Card Driver:
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    Video Card Memory: 0 MB
    As you can see, the Microsoft Basic Render Driver still appears as a Video Card in the list. This presumably has something to do with Windows 8, and I really don't know if its presence here is still a sign that my card is not being used to its optimal capability. I have a hunch that the slight lag that I am still experiencing with the brush when Use Graphics Processor is on -- totally absent with the acceleration turned off -- implies that Photoshop is still unable to take maximum advantage of my card. I would assume that the brush tool should be more responsive with acceleration on than off, in a rig without any issues, but that's just assumption on my part. If you turn off Use Graphics Processor on your systems, is the brush tool more or less responsive?
    But again, panning the canvas with the hand tool is now extremely responsive, without any screen tearing or visible lag, and that's a massive improvement over the total meltdown of performance I was suffering from before.
    Thanks again very much for your help. I'm grateful to all of you who took the time to chime in.

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