PP CS5 and Quicktime

I don't have Quicktime on my pc and PP and Encore are letting me know about it. Do I have to uninstall PP before installing Quicktime? Running Win7
Thanks

> Unless you actually want to use one of the Quicktime formats, you may ignore that message
After Effects and Photoshop use the underlying QuickTime platform for some features other than importing .mov files, so I would recommend in general having QuickTime installed if you're using applications in the Production Premium suite.

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CS5 and Quicktime

For those with CS5... is Quicktime included in the install, or should I download from Apple and install myself?
If QT is included with CS5... which version?

Right now, I don't think I will NEED Quicktime with CS5, since I will only be editing any AVI files I digitize using my Dv500 over in my WinXP boot side (still have a few old VHS tapes I'm converting to DVD before the tapes stop working due to age) and then, of course, the MTS AVCHD files from my new Canon Vixia
I don't work with anything .MOV so I guess I'll just wait and see what CS5 does during install
My order is on the way (due Thursday the 3rd) and then "a day or so" to send my University proof to the ID site and get a serial number... so I should be able to install next Saturday (or late Friday?)
I was going to do some more test filming yesterday, but hands were dirty from yard work, and then it started raining again, so maybe I'll just wander around the house to get some clips to play with (I'm sure I won't be able to KEEP anything, since my wife is very picky about how things look, but for test and toss she should be OK... having a wife who is a semi-retired Interior Designer means it is really difficult to take even a still pic without her fussing in the background)

Pr. Pro. CS5 and QuickTime

I am truly frustrated with the software. I have up dated both adobe yesterday and Nvidia Quadro 5,000. When I send my projext to encore it says ithas faile to initialize QuickTime. I have read much of the threads but haven't seen a solution. Is there one and if so plaese let me know.
Leo.

You are sending your project to Encore via Dynamic link ?
From After Effects or Premiere Pro ?
What’s the OS and version ?
Right click and launch After effects / Premiere as administrator if you are on windows…

Serious CS5+6 Audio out of sync on MP4 and Quicktime HD (AC3/AAC) export problem

Hello,
while exporting our video files and importing them into our projects to check the sync we noticed that if we export in MP4 1080p H264 format the audio is 1/2 video frame out of sync compared to the original. This happens with both original audio files attached to the original clip as well as other random audio files combined with the clip.
If we export the WAV file and import it again into the original timeline this is 100% in sync, but if we export that clip with the imported WAV file it's again out of sync.
please check the pic:
as you can see the "edit_1080p_1.mp4" files is the exported and re-imported clip, which is 100% synced to the video (from timecode 0:00:00:00) and the our of sync is about half a video frame.
This also seems to happen in CS5 as we just have tested on another old system.
Addon: It also happens with Quicktime HD Export.
If exported in AVI there is no out-of-sync, so this problem seems only to be on Dolby Digital and AAC encoded and multiplexed files.
As we found out if exporting clips with any CS5 or CS6 Version in mutiplexed AC3 format eveytime after re-importing those files back into Premiere the audio is about 1/2 videoframe delayed! So this means if you work with multiple temporary exported files, e.g. MP4 HD HQ formats your audio gets more and more out of sync.
But we also found out that if you simply convert WAV to AC3 there is also a slight delay on the AC3 file, although not noticeable on the first view, but if you switch to audio frames view it's about 1/10 frame.
I think this is a very serious error and needs to be fixed as soon as possible.
Nachricht geändert durch pinklemos

And another, even worse, update:
we did several tests with just converting the H264/PCM multiplexed file to different format, MPEG2/MP2, MPEG2/AC3, MP4/AAC (both CS6 and CS5) and we just encoded the file with Procoder in H264/AAC (orange colored). And the result was, that ALL Adobe encoded files are not correctly synced to the original but the Procoder file is! Even with CS5 this was already not working.
I am shocked, that nobody really seems to have noticed that elemental error until now...
So the only working workflow at the moment is to export all files into Quicktime H264/PCM format and then user other encoders to create the final files needed, if they need to have compressed audio formats like MP2, ACC or AC3.

.mp4 and Quicktime

How tu use Quicktime ?
Ihave a real probleme, i can't use it really well, some video have no sound, some no image, every time ther is a problem.
For the moment, a friend send me a mp4 video and i can't read it !!!
I don't understand quicktime !!!
Please help me

And another, even worse, update:
we did several tests with just converting the H264/PCM multiplexed file to different format, MPEG2/MP2, MPEG2/AC3, MP4/AAC (both CS6 and CS5) and we just encoded the file with Procoder in H264/AAC (orange colored). And the result was, that ALL Adobe encoded files are not correctly synced to the original but the Procoder file is! Even with CS5 this was already not working.
I am shocked, that nobody really seems to have noticed that elemental error until now...
So the only working workflow at the moment is to export all files into Quicktime H264/PCM format and then user other encoders to create the final files needed, if they need to have compressed audio formats like MP2, ACC or AC3.

CS3 to CS5 and Aspect problems

A few problems are troubling me now that I have moved a big project from CS3 to CS5.
I have the aspect ratio for everything set to 16x9 in the interpret footage area. However, once I opened the project in CS5, a few items reverted back to 4x3.
Also, I am using a lot of clips with alpha channels on top of still images. These still images come up black and white once their aspect is set.
Any idea on what could be the touble maker here? The images and video are all SD quicktime format. The still images are .pct.

Open a new project in Premiere Pro CS5 and then import the CS3 project into it - that may correct the problems.
If not, you can select the clips that are reverting to 4x3 and modify their properties and switch them to 16x9.
Hope this helps,
Dennis

Have CS5 and CS6. Need to reduce size of file from 6Mb to 2 Mb for contest purposes without losing original

Have CS5 and CS6. Need to reduce size of file from 6Mb to 2 Mb for contest purposes without losing original

Just save the document to a new jpeg file name using a lower quality setting or re-size the image down in size the save a high quality smaller new jpeg image.

I am traveling with my macbook pro and I forgot to install final cut express and quicktime pro before I left. How can I in a way download them for free on my laptop from where I am

I am traveling with my macbook pro and I forgot to install final cut express and quicktime pro before I left. How can I in a way download them for free on my laptop from where I am? I need them and don't want naturally to buy them again!!!
Thank you

Assuming you purchased QT Pro, you can always download it again at no extra charge by logging in to your Apple account.
Regarding FCE, there is no way to download & install the product. You need an original FCE install disk and your FCE serial number.
Final Cut Pro X (aka FCPX) can be purchased & downloaded from the App Store.

ITunes and Quicktime will not launch

I cannot get my iTunes or Quicktime to launch. I have uninstalled, reinstalled, upgraded, and tried several fixes that I found on this discussion board. No Luck! I'm using XP Pro SP3. When I first installed iTunes, it worked, but then quit working about 4 weeks later. I'm using the latest versions of both iTunes and Quicktime.

The error message you are getting suggests that you do have one of the problem codec packs installed on your system or you have had in the past.
Quicktime does not install Quicktime.cpl in the system32 directory.
It is possible that one of them was installed without you knowing with other software, I think Storm may get installed with other things although I can't name anything.
You must look for the things on my list and uninstall them if you find them. Check in Add/Remove programs to see if there is an entry there.
When you have uninstalled the problem items go on to the next stage. If you can't find anything you had better go on as well.
Download the stand alone Quicktime (the one without iTunes):
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Restart you computer
Install the stand alone Quicktime and check if it starts.
If it does you are in a position to find out if iTunes is OK.

ITunes and QuickTime will not work..Yeah, another one

Despite my best efforts to try to solve my problem on my own and not both you kind people, I've been working on and off at trying to get my iTunes working, with no positive results at all. It's honestly been so long, I don't recall what might have sparked the issues, but every time I try to open iTunes or QuickTime they will begin to open but fail, bringing up the common windows error message:
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
QuickTime Player has encountered a problem and needs to close. We are sorry for the inconvenience.
So far, I have totally deleted both iTunes and QuickTime twice from my computer- first just through Add/Remove Programs pathways, then more in depth with Registry Crawler to try to remove any traces of the programs- all before re-installing the two programs. Both times have failed, still leaving me unable to open either program, so I've broken down and come here- hoping to find anyone willing to lend a hand to help fix this issue so that I can finally listen to my music the way I used to.

Perfect information, thanks.
That combination is almost always caused by some application stashing old QuickTime componentry down in your system files. (Codec packs and video converters are the usual suspects, although some Games might do it too.)
Let's go looking for the old stuff.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

ITunes and QuickTime will not open

I upgraded to iTunes 7.0.1 and the installation went fine. However, when I try to open iTunes by double-clicking on the desktop icon, a page pops up for less than a second and then goes away. I think the page might have something to do with a license agreement. I get no error messages. I also tried to open QuickTime to see if it works, but it does not. When I try double-clicking on the desktop icon, a page (different than the one that pops up for iTunes) comes up for less than a second. No error messages for QuickTime come up either. What can I do to get my iTunes and QuickTime to work?
Dell Dimension 8200 Windows XP

... i think i might have already replied to you in a different thread, BNT ...
... but just in case i haven't, those are classic symptoms of a Qoologic adware infestation on a PC. the free trial version of Ewido has been catching and killing that for most folks:
ewido anti-malware download

Itunes and quicktime will not open properly

My itunes freezes when opening and quicktime say there is a run time error. I have uninstalled everything and quicktime does not go away. then re-installed both and they still do not work. not sure what to do.

I have uninstalled everything and quicktime does not go away
what's the precise wording of the message that you're getting when you try to launch itunes?
what is the wording on the message that you get when you try to uninstall QuickTime?
(include error message numbers if you're getting any.)

ITunes and Quicktime Error after automatice Apple update, need help!!!

So I currently have a new labtop with windows vista. I have been runining iTunes for the pass 3 months already no problems. The Apple automatic update has never caused any problems till now. Quicktime needed to be updated today, and I accecpted the update, prior to that iTunes and Quicktime was working properly. Once the quicktime update was complete, it restarted my computer like usual. Then when I tried to open iTunes this error came up:
"iTunes cannot run because it has detected a problem with your audio configuration"
Now I checked the audio configuration and nothing was changed or anything, that has not been touched at all, so I still think it had to do with the update. The next error was came up when I tried to open Quicktime and it read:
"Runtime Error!
Program C://ProgramFiles/QuickTime/QuickTimePlayer.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information"
So as long as I have been using Quicktime and iTunes I have never encountered this, I tried to re-install but the error kept coming up after it was installed. Please help me out!

try doing following the steps in these articles
http://docs.info.apple.com/article.html?artnum=31115
and
http://docs.info.apple.com/article.html?artnum=93976
hope this helps

Error Messages for iTunes and Quicktime, what do I do?

Hello, I'm in need of some help.
Let me walk you all through what I did for the last 4 hours:
(important note: I suck at far too much computer stuff, so I am fully aware that as you read the following, at certain points I probably made the problem much worse than it needed to be, I am not proud of this, but everything you read did happen, stupid as it probably was for me to pursue the problems in the particular way that I did. Hindsight is 20/20.)
I updated my iTunes v7.7 to v8.0 today, and after trying it out for a while decided that I didn't like it and wanted to go back to what I was using before.
So, because I didn't know what else to do, I tried to re-install the original iTunes software that came with my iPod (a 20gig classic I bought in 2004). That version of iTunes was v6.0 (again, 3 years ago).
Part way through the installation process, I got a message that said that, because I had a newer version of iTunes on the computer already, it wouldn't install the version on the disk.
So I uninstalled v8.0, restarted my computer, and installed the v6.0 from the CD-ROM I had.
It was then that I found I had NONE of the 6000+ songs in my iTunes window. I checked my computers files to find that they were still in the library, but my iTunes screen was completely devoid of all my music.
So I tried to get it all back on the player. I discovered that by right-clicking "Play" for the individual files from the folders in my iTunes that they would come up on the player, but that meant that I'd be clicking in 6000+ songs, one by one, till they were all back. I didn't want to do that.
So I tried a system restore (again, read "important note" at top of post). After that happened and I was looking at my desktop again, tried opening iTunes, and it gave me a message that said:
"iTunes has encountered a problem and needs to close. We are sorry for the inconvenience."
And it asks if I wanna send an error report. I decline, then try opening Quicktime. Same message. So I try to uninstall both programs (i know, i know, "important note"), and iTunes uninstalls, Quicktime does not, because, as my computer puts it, "a fatal error occurs."
But since I have iTunes uninstalled, I go to apples site and download iTunes v8.0 again. After waiting for all that to get done, I get the same error message.
So I peruse this very discussion forum, and after looking for a good while at what is being recommended I go to a site and download v7.7 again.
Again, I get the same error message.
So here I am. I've tried working it out myself for the last 4 hours, and I seem to have made things worse.
So please, please, PLEASE, I ask for any help you can provide.
Can I get my iTunes back?
Is my Quicktime corrupted now?
Am I totally screwed?

I had the same problem when I went to upgrade to 8 and then downgrade back to 7.7. To fix this is a little involved, but you can do it. Let me put it this way, I talked my mother through it on the phone, and she has a hard time finding the power button So no worries, I'll help you get back up and running. I am running Vista now, so I am going off of memory for Vista, so bear with me.
I would do the following:
1. Uninstall both iTunes and Quicktime by going to Control Panel-Add Remove Programs, and choosing first Quicktime then iTunes.
2. Clean your registry. Easy now, it is not that hard. To do it, go to http://www.ccleaner.com/download and download CCleaner. It is free and has NO spyware. Install it and run the registry cleaner. It will remove any trace of both programs from the registry. Now you have 2 choices.
3a. Now I would install iTunes 8. Because you already installed it once, it converted its database file that it uses to track the library and play lists up to the iTunes 8 standard.
3b. If you have no problem loosing your playlists and library settings, you can go back to iTunes 7.7. To do this, first search for "itunes.ttl". To do this, go to Start-Search Files and Folders- and type in "iTunes.ttl" Once the search finishes, it will tell you where it is located. Navigate there using Windows Explorer or My Computer and delete it. Now you can install iTunes 7.7 with out any errors. You will not loose any files! just your playlists and it will not remember what is in your library.
As far as adding your songs again, did you try to re-importing your music? If you go to the file menu-add folder to library. It will bring up a dialogue box that will allow you to browse to the folder with your music.
Let me know if this works. I will help in anyway I can.
Good Luck,
linesma

When i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

when i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

Before trying the update again, use Microsoft's Fix it solution at http://support.microsoft.com/mats/Program_Install_and_Uninstall. Use it to uninstall iTunes and Quicktime. It bypasses this not uncommon problem. When the solution finishes, the selected program will be uninstalled. It can take several minutes and I have seen as much as half an hour.
After iTunes & Quicktime are uninstalled, try the update again.

PP CS5 and Quicktime

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