PP won't open, has error message
Hi,
I've been using Premiere Pro CS4 version 4.0.0 on a Dell Latitude (Windows) laptop for several months without any major issues. However, I recently installed the 4.2 update from Adobe's website, which, for some reason, caused PP to lag and freeze up. So, I performed a system restore to restore the version back to 4.0.0. However, after doing this, PP won't even open, and displays the error message
"Adobe Premiere Pro could not find any capable video play modules. Please update your display drivers and start again."
I can't figure out what to do, nor do I know what the error message is referring to. I have a hunch that the problem lies in PP, since all my other Adobe applications (After Effects, Soundbooth, Photoshop, etc.) still work fine.
Any help would be appreciated; thanks in advance!
The error message indicates that PPro either couldn't find or load a player plugin (the core component that hosts your video playback on your source/program monitors).
That usually corresponds to Plug-ins/Common/PlayerMediaCore.prm, unless you're using a third party hardware combination, in which case, the 3rd party usually has their own player plugin.
99% of the time, the problem is that the display driver on your machine is somehow incompatible with OpenGL extensions that the app uses in the player plugin. A common misconception is that a user is using an 'up to date' driver if they get it from their computer system manufacturer, ie Dell, HP, what have you. You really need to get the latest display cards from your graphics card manufacturer, in this case, nVidia.
The other (remote) possibility is that somehow your system no longer has the right Microsoft runtime libraries installed that PPro requires (I'm assuming Windows here, of course. I'm not sure how one can get in that state, but it's theoretically possible.)
If you're geeky, you can use a dependency checker tool to look at the above-mentioned player plugin & see whether the required DLL dependencies are on the machine. If they're missing, you could track down and install the VC redist package for VS2005 SP1; probably simpler though to reinstall the app at this point.
Cheers
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