PP2013 desktop client won't access online help

How does Project Pro 2013 client access the online help at office.com?
My 2010 client connects just fine, but 2013 will not. Is 2013 using a different address to connect to?

I do get that dialogue box in 2010. But in 2013, it won't connnect, so I get the "offline" version. Won't connect for templates either. Pretty sure our proxy is blocking the 2013 traffic, but I don't know what URL to allow.

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Error 404 when trying to access online Help in EPM 11.1.2.3

HI All,
       I am trying to access on line help (pressing F1) in EPM 11.1.2.3 but I'm getting the folowing error :
404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
       Also I'm getting this error when try to install some client tool such as HFM Client from Tools--> Install --> HFM Client for 64bits.
       Does anyone could help on that ?
Thanks,

What web server are you using, if it is OHS then the online will be automatically configured and redirect to the help located on the Oracle website.
If you are using a different web server or want to run the help locally have a read of - Configuring Online Help to Run Locally
I also wrote a blog based on 11.1.1.2.2 - More to life than this...: 11.1.2.2 Online help or not
Cheers
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http://john-goodwin.blogspot.com/

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Following appears when trying to access Help via CS6CC
"Adobe Photoshop CC"
There was an error launching the default browser.
You ma need to re-install the application and the
help component.
If the issue is because I do not nor will I ever
use Google chrome or google of any flavor, I guess
I have a problem.
Sorry, do not trust google in any form.

Then what you would do is install a favorite browser and set it as default in that Browser's Preferences.
Photoshop online help does not require the Chrome browser. My online help for CS6, CC, and CC 2014 opens in FireFox.
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I need help! I have a 400 MHz PowerPC G4 with 768 MB SDRAM, no DVD drive - was running OS X 10.3.9 quite happily. We became owners of a new iPod Nano - so we had to upgrade to 10.4.
(I'm writing this on my 800 MHz PowerPC G4 with 768 MB SDRAM, (also no DVD drive) that I upgraded from OS X 10.3.9 to 10.4.11 without incident.)
Installed 10.4 using a FireWire Hard Drive - installed software updates to 10.4.11 - ran Disk Utility - ran MacJanitor - ran DoktorKleaner - everything was working well.
Rebooted and the Hard Drive Icon had disappeared from desktop. Folders on desktop have all lumped together in the top right hand corner of the screen, and refuse to open.
Only programs in the dock still work - clicking on the Finder icon only gives the option to hide. New Finder Window does not work. Programs can be found in Spotlight, but if they're not in the dock they won't open. Trash won't open or empty.
I attempted to reinstall Mac OS X using FireWire, but now the Hard Drive is full and is telling me it will erase and reinstall. I need to save files off this computer now (Sadly no backup exists) before my wife readies divorce papers.
I tried using FireWire Target Disk Mode to copy files - with the 400MHz as Target I just get a spinning Beach Ball any time I click on the Icon. After far too long it opened up an empty window.
With the 800MHz as the target, the 400MHz does not show it on the desktop, so I have no way of copying files to it.
Anyone have some advice that doesn't involve a time machine?

Whenever something starts going wrong with the computer I suggest you first boot from the installer disk, select language if applicable, choose utilities, run Disk Utility and verify (and repair if necessary) the drive. Then repair the permissions on your computer. You can also repair permissions from DU on your main drive while booted, but to properly verify and repair your drive you have to run it from a drive other than the boot drive.
[Resolve startup issues and perform disk maintenance with Disk Utility and fsck|http://docs.info.apple.com/article.html?artnum=106214]
[Using Disk Utility in Mac OS X 10.4.3 or later|http://docs.info.apple.com/article.html?artnum=302672]
[Disk Utility's Repair Disk Permissions|http://docs.info.apple.com/article.html?artnum=25751]
From BDaqua (couldn't have said it better):
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk.
Then Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes."
A few questions:
Was this a retail installer disc that you used to do the upgrade?
How much free space do you have on the computer?
Did you use the [PPC Combo updater|http://www.apple.com/support/downloads/macosx10411comboupdateppc.html] to get to 10.4.11?
Did you do all these updates in one single session or restart and check your computer had accepted them okay between each update? It is critical to repair permissions before and after each update otherwise the installers won't install fully and you end up with a mix of versions.
You can set the Finder Preferences, general, to display a hard drive icon, but it sounds like your problems are going beyond that?
You can also try trashing your Users -> home folder -> Library -> Preferences -> com.apple.finder.plist file and see if that clears up the issue. That sets the Finder preferences and if it gets corrupted it will cause Finder problems.

Accessing online help in Sql developer

For some reason I have lost the ability to access Help in Sql Developer. Nothing happenx when I click on the "Table of Contents" in the Help menu. I un and re installed Sql Developer, but thie problem remains.
My OS is vista 32 bit.
Thanks
Mewbie

There's a +\sqldeveloper\system1.5.1.54.40\o.ide.11.1.1.0.22.49.42\windowinglayout.xml+ under your user profile. Deleting that should revert illegal positions (as it may have got pushed off screen).
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Hope that helps,
K.

Computer detects router but won't connect online - help

I came home from work and all of the sudden my computer wouldn't connect at all to anything. We have another computer on the network which I'm using to send this message and it works fine, but mine won't connect. It detects the router and everything is connected- all the numbers come up in the Network preferences like it always does...IP, ethernet, etc., but nothing will connect to the internet or AIM. Anybody know what the problem might be? Can my ethernet card be busted, or disconnected or anything that would cause the computer to locate the router but not actually connect? Any help is appreciated- thanks.

I have a similar problem. Sometimes I get a brief connection, but even then it is extremely slow and I get time out errors.

I made a movie in imovie, and somehow I consolidated media and now my movie is saved to my desktop but won't play. HELP!

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iMovie will not "see" a project unless it is in the Movies/iMovie Projects/ folder on the internal drive. It can also be in the iMovie Projects folder at the top level of an external drive.
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Accessing Contents & Index online Help

I'm trying to figure out what needs to be included with the
software product when I've created a project in WebHelp using
RoboHelp HTML X5.0.1. However, I can't always get to RoboHelp's
online help by clicking Contents and Index. Is there something I'm
not doing correctly from my end?
Thanks.

You need to give the developers everything that is in the
folder to which you generated. That is defined in the first page of
the wizard. Sometimes developers will ask if everything is needed
to which the stock answer is "only if you want it to work".
RH first tries to access online help. If it cannot, it should
open a local version. If that is not happening, go to Tools |
Options and select Use Offline Help.

Can't log in to the desktop client with facebook

Signed up to Spotify on another computer and it works fine. But in this one I can log in on the web, but the desktop client won't log in through facebook. Just says veryfing and then the window closes and the client stays on the login screen. Reset cookies, uninstalled Spotify, removed the app from facebook, nothing works & I can't switch from the facebook login to a Spotify one cause of my email.

Hi kri348,
Welcome to our Microsoft Mobile Community. We appreciate your time and effort posting here. To clarify, are you having issues logging in with the Ovi Chat? If yes, did you receive any error code/ message? If not, tell us more about your concern. By the way, what is the model of your phone?
We recommend posting your concern with all the important details will help you to solicit answers. You can always check our community guidelines. See this: Guidelines – read these first!. We'll wait for your reply.

Adobe Photoshop CC 2014 Help TAB Photoshop Online Help - LINK IS BROKEN

My Adobe Updater installed Photoshop CC 2014, and all seemed well, until I attempted to get online help via:
Help TAB > Photoshop Online Help
This LINK is apparently BROKEN!
Here is the resulting error on Firefox (version 32.0):
XML Parsing Error: undefined entity Location: jar:jar:file:///C:/Users/Owner/AppData/Roaming/Mozilla/Firefox/Profiles/kaeec5li.default/extensions/[email protected]!/chrome/speedtest.jar!/content/net
Error.xhtml Line Number 369, Column 38:
<h1 id="et_protocolNotFound">&protocolNotFound.title;</h1>
-------------------------------------^
I also attempted to open same link using Chrome, and IE browsers; BOTH browsers we unable to navigate to the Adobe Help!
Here is the supposed LINK URL (via Firefox):
community.adobe.com/chcservices/services/redirect?u=http://help.adobe.com&p=Photoshop_15.0&l=en_US&id=AH_HOME
ADDITIONAL NOTE:
The exact same error is generated when attempting to get online support via:
Help TAB > Photoshop Support Center
Hopefully, someone from the Adobe Tech Community may shed some light on this MAJOR issue, as it precludes users from accessing Online Help and Support!

Pfondaneche wrote:
Hello
I am having exactly the same problem with the French version of Photoshop CC 2014. The only menu item working is "What's new?".
Trying to access online help (F1) takes me to
http://community.adobe.com/chcservices/services/redirect?u=http://help.adobe.com&p=Photosh op_15.0&l=fr_FR&id=AH_HOME
Very similar to your page except for the language.
This page does not load (error 404).
I was on chat with Adobe support but they did not solve the problem.
I tried to reinstall and also used 3 different browsers (IE - FF - CH).
I have Photoshop installed on 2 different platforms (W7 and W8), same issue.
Were you able to solve your problem?
Pfondaneche, when you press F1, are you just in the main Photoshop window?
When I press F1 I see it go through a quick redirection and within a small fraction of a second it ends up here:
Photoshop Help | Photoshop Help
The specific link you posted does not work for me either, so I'm assuming there's an Adobe server problem somewhere, or maybe a problem with that particular link.
I've noticed Adobe has failed to update a number of its pages for the new Photoshop CC 2014.1 release. For example, where is a new page that describes where Photoshop CC 2014.1 keeps its preference files?
-Noel

How to fix Online help issue with F1

Dear All,
I think you already know this issue : when using a proxy, Online help is not working on Adobe Reader XI.
message displayed : "Online Help content cannot be displayed. Verify you can launch your web browser and have access to the Internet."
I already checked on this forum and tried some things to fix this, but without any success :
- try to add the registry key FeatureState -> not working
- check if IE is correctly defined as default browser -> it is
Accessing Online help from the Help menu was by passed by the following .js :
app.addMenuItem({
cName: "MyHelp", cUser: "Adobe Reader XI Help...",
cParent: "Help",
cExec: "app.launchURL('http://helpx.adobe.com/reader.html');",
nPos: 0
But, the message still appears when pressing F1 shortcut.
Details : Adobe reader 10.0.06 packaged through an administrative installation et customized with Adobe Customisation Tool
I tried to install directly from the setup.exe to be sure that was not caused by my package, and the issue is still the same.
I'm an application packager for the European Court of Auditors and we want that Help works through F1 shortcut. This is mandatory for me.
Thank you in advance for your help.

Timo Hahn wrote:
There is a problem with autoHeightRows and columnStretching used together in 11gR1.
Have you tried without columnStretching?
Or have you tried if it works in 11gr2?
TimoHi Timo, Thank you very much for taking time to respond to my question.. :)
Back to my question...
I tried removing the columnStretching although my requirement really requires this but no effect really happens even if I remove this.
Based on my investigation on the generated HTML, I notice the following items:
1. A table is being wrapped in a div that is being set at a fixed height.
2. On first load, if your autoheight rows is set to 6, the framework is setting a height of 96px to the div. This height would almost cut the last row of the table.
3. If you try to refresh the page or try to re-PPR the component, the framework resets it to 102px which causes the last row to be fully displayed.
My only concern is that IE is perfectly displaying this while Chrome and FF are having problem.
Based on my understanding, the framework is messing up the height only on first load. Not sure but this is how I see it. I am really not confident also on my findings
and I would most likely hear other's comment.
Thanks.

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To force eject the CD, hold the trackpad while your Mac is starting, so it will be ejected.
If it doesn't work, hold Command and S keys while your MacBook Pro is starting, and type:
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If it doesn't work, the SuperDrive is damaged, so it has to be replaced at an Apple Store or reseller. A cheaper way is to get an external disc drive

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I have reinstalled 3 times, each time, complete uninstall, cleared rubbish bin, registry and temp files etc plus rebooted computer after each installation. I have also shut off nortons virus and firewall before installation. Also followed putting full file installation onto desktop and install from that, again to no change in my access. This is annoying as I would like to have direct access to the help files, and online learning.
Even when the first screen pops up giving you the options to go to organizer, edit etc, anything I click on that will not open any internet web based access.
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Any suggestions on the problem would be great. I am a registered user and own all the disc's this was not a download of the program. Have not had this problem before with any versions, including from Version 1.
Ailsa

I wonder if this Adobe tech note applies:
http://go.adobe.com/kb/ts_kb409025_en-us
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I am having trouble installing and using remote desktop client and admin on the same imac. I need help?

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This is what I usualy do to setup ARDclient on a client computer.
on the client computer
go to menu bar (white bar at top of the screen)
click on the apple menu
chose system preferences
click show all button
click Users & Groups
click the lock to unlock
click + to create a new account
chose new account: type "administrator"
name the user some thing applicable like "ARDuser"
set a secure password
click create account
click show all button
click sharing
set the computer name to some thing descritpive that identifies the computer
check remote login
click on remote login
set allow access for: "only these users"
click the +
chose the ARDuser from the list
click select
check remote management
click on remote management
set allow access to "only these users"
click the +
select the ARDuser from the list
click select
check: observe, control, genereate reports, open & quite applications, delete and replace items, start text chat or send messages, restart & shutdown, copy items
click ok
click the lock to lock system preferences
click show all
quite system preferences
At this point you should be able to connect to the client using Apple Remote Desktop using the ARDuser setup above. Make sure the client and the ARD computer are on the same network the same way. IE both on ethernet or both on wifi. On the same internet conenction, if your were trying to conenct to a client over the internet there is more involved.
on the ard computer:
open apple remote desktop
from the left column select discover
make sure the list is set to bonjour
the client computer should show up on the list, with the name set above
select the client from the list
click control
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Help! When i connect my "iomega" External hard drive to my mac it does not show in devices or on the desktop, how can i access my hard drive?

Help! When i connect my "iomega" External hard drive to my mac it does not show in devices or on the desktop, how can i access my hard drive?

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PP2013 desktop client won't access online help

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