PPC Mini reads CDs fine but won't read DVDs

A friend is having this problem. I suspect it is electronic related as opposed to physical so I'm going to suggest she try creating a test account to rule out hardware. If that works, what would be the best next steps to take?

The drive is probably on its way out. CDs and DVDs may look the same, but they're very different. Assuming they even still stock parts for that model Mini, you're looking at over $200 to have it repaired. Just get a USB external drive, or FireWire if you want to be able to boot from it.

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