PPP LCP Send Termination Request [Peer not respond...

Just an easy one.
What does the 'Peer not responding' bit mean, from the subject.
Cheers

DavidCo wrote:
After all, even if there is a non-reponsive peer, that is not a reason to disconnect.
It is actually. Which is why it is disconnected.
PPP LCP termination
It is recommended that the Access Concentrator occasionally send LCP Echo-Request packets to the host to determine the state of the PPP session, so that the Access Concentrator can determine whether the host has terminated without sending an LCP terminate request packet
When LCP terminated, the host and Access Concentrator MUST stop using that PPPoE session. If the host wishes to start another PPP session, it MUST return to the PPPoE Discovery phase.
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Similar Messages

PPP LCP Send Termination Request

On HH5
According to VDSL my line held up for 11 days
And then, 2 days on the trot, this sort of thing happens
03:56:45, 29 Dec. (14179435.000000) PPP LCP Send Termination Request [User request]
10 seconds later, back up again.
03:56:55, 29 Dec. (14179444.910000) WAN operating mode is VDSL
It was at 03:56 in the morning, I am not using, my PC is OFF!
What is [User request] when it's not ME!
Lines 1-12

Hi David
Could there be festive lights near the line / indoor or outdoor ?
Flashing lights can be especially troublesome this time of year.
If not, I'd raise fault & see if the line checks come back with anything that might need an openreach visit.
https://www.bt.com/consumerFaultTracking/public/faults/reporting.do?pageId=21
Also check if there is anything up locally with openreach's new checker tool.
http://www.homeandwork.openreach.co.uk/problems-with-your-phone-or-broadband/search.aspx
If the test come back with no fault found;
Then possibly research using a openreach modem with the hh5 or get a 3rd party non-bt all-in-one.
These are the two main fixes people use on here for the hh5's mischief.

PPP LCP Send Termination Request - was this ever r...

So after 3 and a half months, finally Infinity is installed.
Many thanks to forum mods for pushing this through.
And 7x the ADSL speed, at 20MB/s. Awesome.
Predictably, however, all is not rosy.
Between every 2 and 8 minutes, the VDSL modem (HomeHub5) drops the line and reconnects. Which is a bit useless as any streaming video drops, and browser sessions get the futile 'your broadband is broken' page.
I note from t'internet this is a known problem with BT stuff since HH3.
Is it not yet fixed? What can I do?
Each disconnect is preceeded with this log message:
16:59:06, 08 Mar.( 1537.800000) PPP LCP Send Termination Request [User request]
And when this occurs, the light goes orange for a few seconds. The speed remains the same after reconnect.
1. Product name:
BT Home Hub
2. Serial number:
+068343+NQ33827646
3. Firmware version:
Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated 08/03/14
4. Board version:
BT Hub 5A
5. VDSL uptime:
0 days, 00:06:23
6. Data rate:
1238 / 21601
7. Maximum data rate:
1398 / 21720
8. Noise margin:
6.3 / 6.3
9. Line attenuation:
0.0 / 31.7
10. Signal attenuation:
0.0 / 26.3
11. Data sent/received:
4.8 MB / 24.1 MB

One of the features they introduced in the HH5 is to reboot the router if the sync changes, to keep the IP profile in line with the sync speed. Oops
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PPP LCP Send Termination Request [User request]. C...

In a nutshell, my Infinity has been a nightmare since initial installation in August 2013, characterised by dropouts and drops in speed caused by DLM activating. The problem has got worse since upgrading to Infinity 2 and the HH5 (from HH3). checking the event log, the drop outs are ALWAYS preceeded by the message : PPP LCP Send Termination Request [User request]
I have had four engineer visits, none of whom have detected any line faults.
I am paying for a premium service that drops out without any good reason anyone has been able to explain to me so far.
I have tried using the HH5 as router only with the originally supplied Openreach modem but this has made no difference, I still get these random dropouts.
What does this error message mean?
I am happy to invest in my own own router or VDSL modem/router if this could improve the situation.
I am more than willing to downgrade to ADSL 2 and pay a more appropriate price for an unstable service!
If a moderator reads this, please invite me to contact you as this is a protracted problem that has been going on for nearly 18 months without resolution.
Solved!
Go to Solution.

There are more questions than answers!
Nine hours of line stabilty following three weeks of hourly disconnections and resyncs has now resulted in a drop in IP profile from 61 mbps download at its peak, to 48 mbps now. The attached screenshot was taken over a wired conection.
The only saving grace from the HH5 was that it provided wireless speeds close to the wired ones. The HH3 seems to drop about 6mbps on a wireless connection. I am willing to put up with this for the sake of a more stable connection. I am also willing to put up with the lowered IP profile for the same reason. I was always told that my line couldn't support more than 56 mbps down anyway.
I am a kilometre from the exchange, and my cabinet is right outside it, so I am copper pretty much all the way from the exchange. I always suspected that the faster Infinity 2 speeds may prove too much for my antiquated line.
Assuming the improvement in line stabilty continues (experience tells me not to hold my breath), does anyone know of a router that can provide a stable connection AND decent wireless speeds? The BT supplied equipment just isn't doing it for me!

PPP LCP Send Termination Request [User request] - ...

Had this problem now for a very long time, and recently came back in touch with it after I was forced to use my HH5 as my TPLINK ADSL router got bricked.
The problem only persists when using any BT issues router whether it be a HH3-5.
The event log is filled with firewall packet loss and blocked entries which I understand that is the firewall doing it's job which is fine. The line that keeps popping up is the one in the title of this thread (PPP LCP Send Termination Request [User request]) this pops up every time the connection drops.

this was raised before https://community.bt.com/t5/BT-Infinity-Speed-Connection/PPP-LCP-Send-Termination-Request-User-reque...
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PPP LCP Send Termination Request /Noise level

what is PPP LCP Send Termination Request ? I seem to be getting PPP LCP Send Termination Request evry evening around 19:00 ?
Would also be usefull to understand what is considered a good DSLnoise margin and what is bad.
DSL noise margin: 27.00 dB upstream, 5.80 dB downstream
I want to be connected to my game server whith my original ping of 15.

Looking into it I think it was a firmware update as this has changed.
21:02:10, 05 Feb.
(210907.670000) Admin login successful by 192.168.1.66 on HTTP
21:01:46, 05 Feb.
(210883.750000) New GUI session from IP 192.168.1.66
20:33:07, 05 Feb.
(209164.510000) New GUI session from IP 192.168.1.66
18:20:10, 05 Feb.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:61596->157.56.124.57:443 on ppp0)
18:20:10, 05 Feb.
BLOCKED 1 more packets (because of First packet is Invalid)
18:20:09, 05 Feb.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:61596->157.56.124.57:443 on ppp0)
18:15:26, 05 Feb.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:61585->68.235.18.8:5222 on ppp0)
18:15:26, 05 Feb.
BLOCKED 1 more packets (because of First packet is Invalid)
18:15:25, 05 Feb.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:61585->68.235.18.8:5222 on ppp0)
18:03:24, 05 Feb.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:53293->185.45.5.50:443 on ppp0)
18:02:56, 05 Feb.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:62448->54.208.223.208:443 on ppp0)
18:02:52, 05 Feb.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:53293->185.45.5.50:443 on ppp0)
18:02:51, 05 Feb.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:62448->54.208.223.208:443 on ppp0)
18:02:50, 05 Feb.
(200147.260000) CWMP: session completed successfully
18:02:46, 05 Feb.
BLOCKED 1 more packets (because of First packet is Invalid)
18:02:49, 05 Feb.
(200147.020000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
18:02:45, 05 Feb.
BLOCKED 2 more packets (because of First packet is Invalid)
18:02:45, 05 Feb.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:62448->54.208.223.208:443 on ppp0)
18:02:41, 05 Feb.
OUT: BLOCK [65] First packet is Invalid (TCP 192.168.1.66:53293->185.45.5.50:443 on ppp0)
18:02:41, 05 Feb.
BLOCKED 1 more packets (because of First packet is Invalid)
18:02:41, 05 Feb.
OUT: BLOCK [65] First packet is Invalid (TCP 86.158.217.0:46260->185.31.18.166:80 on ppp0)
18:02:41, 05 Feb.
(200138.760000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
18:02:41, 05 Feb.
(200138.750000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
18:02:34, 05 Feb.
(200131.310000) WAN operating mode is DSL

PPP LCP Send Termination Request [User request] (F...

Hi there i know some people have been having issues with the PPP LCP drop on the HH5.
well after months of hassle its been fixed Matt from openreach turned up yesterday spent 3 hrs laying a new line all the way to the cab and we both sat there and watched it drop.
after some phone calls to the helpdesk he decided to try something else.
Removed MK2 face-plate and installed New MK3 23 hrs up-time not a single drop and it increased my max rate from 83 to 90 and upstream from 22 to 24.5.
it seems the Mk2 face-plates have issues with bad CAPs.
anyone with the problem i recommend a MK3
Val

No one truly knows what is the cause.
I've been experiencing this since January 21st - Prior to that I had a stable connection. I do truly think BT did "something" back then as I wasn't the only one reporting this in January there was a large thread back that month discussing it.
I also ruled it out being a Home Hub issue as a modem one. As I have had in total 1 new ECI Modem, A HH3A, HH3B, HH4A and now a HH5A.
All would disconnect regardless. I could time when the Home Hub would drop. The HH3A would disconnect every 2 weeks exactly, HH3B every day, the HH4A every 3 days and the HH5A is very sporadic I achieved my longest uptime of 6 days recently but it decided to go off on my HH5A with the intergrated modem. But if I use it with my external ECI Modem, it goes off every 2 weeks exactly. I can't understand these strange behaviours.
Like I said back in January before the 21st I didn't have issues - I only started getting them when others were reporting it that month so is it a coincidence? Nah. But no one knows for sure the cause. I do personally think it's a symptom of a many possible issue - Basically it may pop up for different underlying problems and display the PPP LCP Termination Request message.
I had it happen again earlier this evening. I'm not surprised anymore I just expect it to happen now.
8 Months I've put up with this and still no closer to a solution despite multiple engineers and supposed fixes - Don't be surprised this will get brushed off as it looks like it's not possible to fix. Then again I do think there's a fix but it maybe too complicated for BT to figure out what's causing it...I wished it was THAT simple.
Fingers crossed one day there will be a solution as it's pretty laughable 8 months on me and others are still suffering this.
Sorry for the long message but when I see stuff about PPP LCP Termination Request threads on here I got to add my long complicated analysis to this as I've pretty much been there since the beginning but non the wiser to it like many others.
Mark.
*This is my signature...it's a bit boring*

Router resetting line - PPP LCP Send Termination R...

Well, it seems that this problem has not gone away despite BT trying to bury it.
I get a disconnection on average once a day with this message (PPP LCP Send Termination Request [User request]), sometimes more.
I have tried 3 different HH5s, and an engineer has visit twice and given my line a clean bill of health.
I have borrowed another VDSL modem and this problem doesnt occure and is rock solid, so by a simple process of elimination, it must be an bug (or remote management "feature") causing this. Googling around I still see many people are having this.
If there is a hardware bug with the HH5, I can see that BT do not want to recall tens or hundreds of thousands of HH5s (hence denying there is an issue.
If it is software, then should be relevively simply to fix and download a firware update.
Any help appreciate

1. Product name:
BT Home Hub
2. Serial number:
+068543+NQ40336952
3. Firmware version:
Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated 08/05/14
4. Board version:
BT Hub 5A
5. VDSL uptime:
0 days, 12:00:51
6. Data rate:
6183 / 31867
7. Maximum data rate:
6291 / 35478
8. Noise margin:
6.2 / 6.0
9. Line attenuation:
0.0 / 26.2
10. Signal attenuation:
0.0 / 23.3
11. Data sent/received:
2.7 GB / 2.7 GB
12. Broadband username:
[email protected]
13. BT Wi-fi:
Yes

Regular disconnects (PPP LCP Send Termination Requ...

Hello,
I have a BT Home Hub 4 and it is disconnected very frequently. There are no current problems with BT based on the checker where you enter your home phone number. Here a summary of this afternoons activity from the logs...
15:46:57, 08 May. ( 3456.250000) PPP LCP Send Termination Request [User request]
14:28:53, 08 May. (26480.080000) PPP LCP Send Termination Request [User request]
14:13:19, 08 May. (25546.360000) PPP LCP Send Termination Request [User request]
13:47:57, 08 May. (24024.080000) PPP LCP Send Termination Request [User request]
12:36:51, 08 May. (19757.890000) PPP LCP Send Termination Request [User request]
12:20:47, 08 May. (18794.150000) PPP LCP Send Termination Request [User request]
For info here's the version etc. of the home hub:
3. Firmware version:
Software version 4.7.5.1.83.8.130.1.17 (Type A) Last updated 03/05/14
4. Board version:
BT Hub 4A
Any thoughts?

just there are numerous post on the infinity board
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GWTDOMAIN terminated and tuxedo not responding.

I had the following problem once in production
     - In one of our Tuxedo server GWTDOMAIN was restarted (dont know the reason)
     - After some i started receving message as "Message dropped by gw_msg_recv()" intermettenly but the server was processing request
     - finally i got message "In memory queue overflow, max size 12800" and tuxedo stopped responding to any tpcall.
Please share if you have any reason for this problem.
201106.prodsvr1!BBL.16771.1.0: LIBTUX_CAT:541: WARN: Server GW_GRP/2 terminated
201106.prodsvr1!BBL.16771.1.0: LIBTUX_CAT:557: INFO: Server GW_GRP/2 being restarted
201106.prodsvr1!TMSYSEVT.16835.1.0: LIBTUX_CAT:1477: ERROR: .SysServerDied: GWTDOMAIN, group GW_GRP, id 2 server died
201106.prodsvr1!TMSYSEVT.16835.1.0: LIBTUX_CAT:1476: ERROR: .SysServerRestarting: GWTDOMAIN, group GW_GRP, id 2 server restarting
201106.prodsvr1!GWTDOMAIN.22327.1.0: 12-11-2010: Tuxedo Version 10.0, 32-bit
201106.prodsvr1!GWTDOMAIN.22327.1.0: LIBTUX_CAT:262: INFO: Standard main starting
201106.prodsvr1!restartsrv.22309.1.-2: 12-11-2010: Tuxedo Version 10.0, 32-bit
201106.prodsvr1!restartsrv.22309.1.-2: server GW_GRP/2: CMDTUX_CAT:580: INFO: A server process has restarted: 22327
205334.prodsvr1!GWTDOMAIN.22327.4.0: LIBGW_CAT:1000: ERROR: Message dropped by gw_msg_recv(). Error = 402025
205334.prodsvr1!GWTDOMAIN.22327.4.0: LIBGW_CAT:1000: ERROR: Message dropped by gw_msg_recv(). Error = 402025
205334.prodsvr1!GWTDOMAIN.22327.4.0: LIBGW_CAT:1000: ERROR: Message dropped by gw_msg_recv(). Error = 402025
205334.prodsvr1!GWTDOMAIN.22327.4.0: LIBGW_CAT:1000: ERROR: Message dropped by gw_msg_recv(). Error = 402025
205334.prodsvr1!GWTDOMAIN.22327.4.0: LIBGW_CAT:1000: ERROR: Message dropped by gw_msg_recv(). Error = 402025
205334.prodsvr1!GWTDOMAIN.22327.4.0: LIBGW_CAT:1000: ERROR: Message dropped by gw_msg_recv(). Error = 402025
205334.prodsvr1!GWTDOMAIN.22327.4.0: LIBGW_CAT:1000: ERROR: Message dropped by gw_msg_recv(). Error = 402025
205334.prodsvr1!GWTDOMAIN.22327.4.0: LIBGW_CAT:1000: ERROR: Message dropped by gw_msg_recv(). Error = 402025
214916.prodsvr1!restartsrv.1043.1.-2: 12-11-2010: Tuxedo Version 10.0, 32-bit
214916.prodsvr1!restartsrv.1043.1.-2: server SYB_XA_GRP/721: CMDTUX_CAT:580: INFO: A server process has restarted: 1054
215709.prodsvr1!GWTDOMAIN.22327.5.0: LIBGWT_CAT:1676: WARN: In memory queue overflow, max size 12800
215710.prodsvr1!GWTDOMAIN.22327.5.0: LIBGWT_CAT:1689: ERROR: In memory queue overflow and can not be expanded, message dropped.
215710.prodsvr1!GWTDOMAIN.22327.5.0: LIBGWT_CAT:1676: WARN: In memory queue overflow, max size 12800

There are two reasons for 402025 error number to show up.
1. Unable to receive transactional request
2. The transaction table is full
It is unlikely that your problem is caused by #1.(usually means malloc() failure) For the #2 reason you can use "dmadmin" "pt" command to print the transaction to find out why the transaction got stucked. When GWTDOMAIN gateway is restarted all the transactions that was in in-doubt state may become heuristic hazard or heuristic mix, those heuristic transactions needs to be committed or rolled back mamually. From the log shown in your post that there are approximatly 42 minutes after GWTDOMAIN restarted before it running into 402025 problem and I assume there were successful requests in that time span so I doubt that all the transaction are in heuristic state. Any way check transaction state and group involved using dmadmin "pt" command to diagnose the problem.

TS3159 says the url you requested is not responding

My iphone skips songs or pauses in the middle of a song, and sometimes i get these prompts that say The requested URL was not found on this server. any ideas on how to fix this problem?

It should work as soon as the site is published. To my understanding, you are trying to access a page which is not published yet.
I might be wrong here, but I get this message almost every time when trying to access something that isn't published yet.
Message was edited by: Erik Keller
Message was edited by: Erik Keller

Some healthcheck.htm requests do not respond (dropped connection)

Hi,
Several (most) of the services on our Exchange server don't return a valid response when querying their "health check" URL.
These are OK:
- /ecp/healthcheck.htm (200 OK)
- /owa/healthcheck.htm (200 OK)
- /powershell/healthcheck.htm (200 OK)
But these fail with an instantly dropped connection:
- /autodiscover/healthcheck.htm
- /ews/healthcheck.htm
- /mapi/healthcheck.htm
- /Microsoft-Server-ActiveSync/healthcheck.htm
- /oab/healthcheck.htm
- /rpc/healthcheck.htm
There are no errors or warnings noted in the event logs, and all services work normally for all users, but I don't see the failed requests in IIS' logs.
What can be causing this?
Thanks!

Hi,
According to your description, the health check URL cannot work for certain requests. And I’d like to confirm if there is any connection issue for your clients.
Based on my research, here is a similar thread:
http://social.technet.microsoft.com/Forums/ie/en-US/e9ee04de-9b62-44e7a-85db-3fff160dddd2/healthcheckhtm-not-accessible-for-several-protocols?forum=exchangesvradmin
We can try to restart Exchange Health Manager service to resolve the issue as the above thread.
Thanks,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Angela Shi
TechNet Community Support

Q10 Send Mail Button not responding

Hi, i have a problem with exchange email account on my Q10,
when i want to send an email, i push on send button, but its not responding.
The meaning is that i can't send emails.
Please advise.
Best Regards
Gabby

Sometimes the Q10 screen is not responsive. The operating system might be pausing while background operations are being conducted, or the digitizer my just glitch. I've noticed some unresponsive behavior like this from time to time but it always sorts itself out quickly. I've also noticed that finger placement on the Q10 when using the touch screen can be a little dodgy. I often find I've selected a link on the screen just below what I intended. Minor alignment issue with the digitizer?

I am getting this message: An error occurred while sending mail. The mail server responded: 5.3.4 Requested action not taken; To send your message, please sign into your account online first and solve a puzzle. (Sorry for the inconvenience--these puzzles

I am trying to send a message with an attachment, I get this message: An error occurred while sending mail. The mail server responded: 5.3.4 Requested action not taken; To send your message, please sign into your account online first and solve a puzzle. (Sorry for the inconvenience--these puzzles help us stop spammers.). Please check the message and try again.
== Today

Me too (with Thunderbird). EXCEPT it reads
Requested action not taken; This account is currently blocked from sending messages. If you don't think you've violated the Windows Live Terms of Use, please contact customer support...
Occasionally the mail "sends", but it is unpredictable. Tech Support at Qwest (for q.com under Windows Live) does not find a problem at their end.
More suspiciously, the same account accessed from my Mac does not seem to exhibit this problem. Have reloaded T'bird. Recurred again.

Upgraded router VPN no longer working - LCP: timeout sending Config-Request

I recently upgraded my small office router from a Linksys WRT54G to a Linksys WRT610N. I duplicated all of the port forwarding configs from my previous router, but everytime I try to connect to my server I get the following error:
Could not negotiate a connection with the remote PPP server. Please verify your settings and try again.
The ports I have forwarded to my server are the following:
1701 UDP
500 UDP
1723 TCP
4500 UDP
While I am connecting I have been watching the log from Server Admin, and this is what I see:
2008-07-11 06:09:35 PDT Incoming call... Address given to client = 192.168.1.63
Fri Jul 11 06:09:35 2008 : Directory Services Authentication plugin initialized
Fri Jul 11 06:09:35 2008 : Directory Services Authorization plugin initialized
Fri Jul 11 06:09:35 2008 : PPTP incoming call in progress from '76.172.xxx.xxx'...
Fri Jul 11 06:09:35 2008 : PPTP connection established.
Fri Jul 11 06:09:35 2008 : using link 0
Fri Jul 11 06:09:35 2008 : Using interface ppp0
Fri Jul 11 06:09:35 2008 : Connect: ppp0 <--> socket[34:17]
Fri Jul 11 06:09:35 2008 : sent [LCP ConfReq id=0x1 <asyncmap 0x0> <auth chap MS-v2> <magic 0xef7517xx> <pcomp> <accomp>]
Fri Jul 11 06:10:05 2008 : LCP: timeout sending Config-Requests
Fri Jul 11 06:10:05 2008 : Connection terminated.
Fri Jul 11 06:10:05 2008 : PPTP disconnecting...
Fri Jul 11 06:10:05 2008 : PPTP disconnected
2008-07-11 06:10:05 PDT --> Client with address = 192.168.1.63 has hungup
I am still using 10.5.3. This may be very obvious to someone, but I'd appreciate any help.
Thanks!
Scott

I am having sever issues with routers vs. VPN and I am hoping someone here can tell me how they got PPTP and L2TP working through the Apple Airport Extreme.
Basically, I used to have a cheap, old, but perfectly working Linksys router. I opened ports for PPTP and L2TP pass through and VPN worked fine. I decided to upgrade the router because I wanted something with basic firewall functionality...
I tried two new linksys products and gave up in disgust. Then I thought I had a brainwave and ordered the Apple Extreme Base Station. Well, this is almost as hopeless.
I can get PPTP to connect now but the remote clients can't connect to the AFP server. L2TP simply won't work. I have 1701, 500, 1723 and 4500 ports forwarded to my server so I don't know what I am doing wrong.
Also, I see on Apple's Server page that the Server will set up the Apple Extreme Base Station automatically??? How does this work?
Lastly, Do I want to enable NAT port mapping protocol?
Thank you,
Gareth

PPP LCP Send Termination Request [Peer not respond...

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