PPRO 5.5 won't import mt2s, wmv etc... PLEASE HELP!

so, suddenly PPRO 5.5 won't import files for me to edit them. I open the project and the machine will just freeze up , some times it goes to a black screen... crash.
productivity at a stand still. this is my second communication in these forums...
dell studio xps 435mt
i-7 2.6 ghz 8 gb ram
adobe PPro 5.5
any type file, mt2s, wmv etc...
Panasonic aghmc-150
nikon d5200

Try totally shutting all of your apps, double click the home button then hold your finger on an app until you see the red minus sign then tap that on all your app, then restart your iPhone, then give it a try.  If you are still having problems you will need to check with your service provider to make sure your account is provisioned correctly. 

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