PPRO CS4 doesn't work?

I got PPro CS4 (french edition) by the adobe store. Download several times. Double click. A blank window opens with the title (Adobe premiere. this software doesn't answer). Sometimes, it carshes. Sometimes, it works. I put some clip on the timeline but I can't export on a tape or through media encoder. On the tape, there is nothing. Encore answers: "can't find the files". But I can see the film on the monitors. After that, PPro CS4 was unable to find the project.
Nothing has been moved and to make sure a new download and a new clean installation have been made.
make a phone call to adobe and I'm waiting for ...
I ask also to downgrade to PPro I bought to the adobe store in 2003. But this is no more available!
I really appreciate any help
regards
francois
Windows vista integrale (french edition)
pentium d cpu 3.4 GHz
RAM 4Go
2 HD 500G
ext 1T (firewire)
GeForce 8600 GT 512Mo 2 monitors

Hello,
Thanks Robert for the link.
There are one or two problems:
1)PPros CS4 crashed when launched
2)A problem with media encoder (maybe 2 comes from 1)
The second problem looks (at least partially or it's a variant) like the problem described by Ruby45 in your forum and solved(?) by Johan973. (error messages are similar).
Some comments:
1) I have also photoshopCS (zero) and adobe web premium cs3 suite. Recently due to conflict between extension manager cs3 and cs4 i got a hard time to move the pvii extension from dw8 to dwcs3.
2) On the folder .../AppData/Roaming/Adobe/ i have some folders called PremierePro (includig the folder 4.0) and Premiere Pro (including 4.0, 1.5 and 1.0) and i never did a change.
3)I didn't find in the folder programme/adobe/..../premiere any PProCS4.exe
At this time I csan't afford any issue with dreamwaver/fireworks cs3 or any interruption of service.
Question:
1) any conflict known between CS3 and CS4? solution?
2)how to perform a very clean installation of PPro CS4 without any interference with the web suite cs33? (I already download and install ppro cs4 several times).
regards
francois

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