PPro Help Forum for Professionals?

I love Adobe's forum. But there's one issue that has become more apparent now that almost everyone and their brother now has access to these fantastic products - the forums try to handle everything from novice questions (what's an NLE?) to advanced questions from professionals, who make a living with Adobe products. The latter often NEEDS help immediately or a job could be jeopardized. But unfortunately important, urgent threads can get buried quickly because of the sheer number of new discussions now.
Another issue is that, quite frankly, as a professional we may be hesitant to ask a question and look stupid. But every professional, no matter how experienced, can benefit from a forum like this. Adobe's official phone support is, in my experience, very lacking and not desirable in many situations.
I propose the following: a dedicated help forum for professional who desire fast help from experienced fellow professionals.
**Only people who make a living with Adobe products would be allowed to participate.
**There could be an instant messaging feature for even faster and more detailed assistance between members.
** Yes there could be some networking and business opportunities for everyone
** Members can optionally have a signature which would list his or her system/workstation specs, which takes a lot of guess work and clarification requests out of the equation. it's all about FAST help.
** It would NOT be financed or controlled by Adobe or any of the other established creative services or companies. It's strictly USER controlled. However we would certainly love participation from Adobe staff.
Chime in if this sounds like something that would make sense.
Any suggestions for a forum like that? Let's hear 'em!
I would be honored to lead and finance the undertaking, but i will need a few strong, knowledgable people to help get this off the ground.
So...who's game?
PS: this doesn't have to be just for PPro. I feel After Effects and Photoshop professionals certainly would benefit greatly as well.

CONFERENCE IN MOUND MN. FOR PRO SUPPORT OF ADOBE PRODUCTS !
AP, NY 2014
NEWS FLASH !
The small city of Mound, MN. is preparing for a special conference of international Importance for Adobe Products ( focusing on it's Creative Cloud ). The " never before attempted " conference is actually a SOCIAL NETWORK result of Adobe USERS getting together to discuss the implementation of a " user based " PROFESSIONAL " IT and Technical and Creative Source " presence in a Global Market !
There have been FLASH CROWDS social events hosted at " Mall Of America " in the Twin Cities , but never anything as big as this event promises to be.  Literally THOUSANDS of individual users and expert users of Adobe Products are expected to attend.
What sets this event apart form the normal business model and marketing of commercial products is that it is ENTIRELY user produced.
It is a planned " USERS FOR USERS " event and Adobe Corp ( ADBE ) has no direct involvement in the event.  Adobe was not immediately available for comment but Kroycom ( the organizer ) and many Adobe Users have much to say about the promise of the event !
" THIS IS GREAT ! " exclaimed Robodog , a Mound resident, and a promoter of Adobe products as a " user ".  People will come here from all over the world and talk about a way to furnish fast solutions to a number of problems we face in the revolution of media, content, delivery, distribution, creativity, social cohehesion and people to people communications ! "
" I have to say though, that people should maybe bring their own tents and sleeping bags and canned foods , because there in no motel here and the nearest HOTEL is about 20 miles away.. so be prepared to sorta live in your car or whatever.. you know, during the conference ... "
( people interested in information about this reporter should contact ### wormperiscopeSkype ))

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    Summary of helpful hints (from this forum and me) for new Creative Zen MP3 2/4/8/6/32 GB (flash) Users Only!
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    Date: 4/28/2008
    Author: ZenAndy
    Creative terminology:
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    Note: Creative Zen 4/8/6 GB "MP3 Recovery Tool" DOES NOT stop on a firmware comparison match.
    Note: All firmware releases/revisons for the 4/8/6 GB Zen also works (is the same as) for the 2 GB & 32 GB Zen.
    Recovery Mode - If you experience one or more of the following symptoms, it is recommended that you boot the player into its unique Recovery Mode, and then clean up, format or reload the firmware.
    . The player is not detected in Creative MediaSource or Windows Media Player
    2. The battery does not last as expected
    3. Your computer stops responding during file transfers
    4. There is a power outage during file transfers
    5. There is an error about firmware
    6. LCD displays a "Firmware Problem" message
    7. Your player is not responding.
    8. The player is performing erratically.
    Getting Started
    . Load your Creative Zen software from CD FIRST and BEFORE plugging the Zen MP3 player, using the short cable, into the PC USB port to charge it.
    2. Try charging the Zen MP3 player directly from the USB port on the PC. If not, make sure the USB Hub you are using is adequately powered to provide full charging current to the Zen player. Also, try to have the Zen MP3 player as the only USB device, if possible, on the USB hub.
    Some/most Creative Zen flash MP3 Music players come "fully discharged" so, in the mean time, just read the manuals.
    FULLY charge the Zen MP3 player for several hours (~4.0 hrs max) until the battery symbol is NOT flashing AND the battery symbol/icon has a small plug/key symbol in the middle.
    After the first full charge - additional charging is much quicker about 2 /4 hours. (From 0% empty to full)
    3. Go to Creative/Support/Downloads and check for the latest software releases for the Creative Zen. Then check on your Zen MP3 player under System/Information for your firmware revision. Make sure you have the latest software downloaded on your PC and firmware on your Zen MP3 player. < Latest revision [.2.0] 28Feb08>
    OR
    You can run MP3 Player Recovery Tool - see above.
    4. In some cases you might have to do the Recovery Mode "paper clip reset" to get the Zen MP3 flash player started.
    See the Zen User's Guide FAQ. The paper clip reset hole is on the bottom edge below the music pause/run switch.
    (Not the slotted mic hole on the top edge of the player near the earphone jack and SD card slot!!!)
    5. My preference is to have the player shutdown/off before inserting and removing the earphone/headphone plug.
    Recovery Mode Using The Paper Clip OR
    Alternati've Method For Recovery Mode Without The Paper Clip.
    Why use it's
    If you experience one or more of the following symptoms:
    . The player is not detected in Creative MediaSource or Windows Media Player
    2. The battery does not last as expected
    3. Your computer stops responding during file transfers
    4. There is a power outage during file transfers
    5. There is an error about firmware
    6. LCD displays a "Firmware Problem" message
    7. Your player is not responding.
    8. The player is performing erratically.
    Save a copy of your player's content, if possible, before cleaning up the memory!
    Recovery Mode Using The Paper Clip Reset Method
    #. Turn off player if not already turned off
    #2. Press/hold play/pause button. If you accidentally release
    the button, start this reset procedure over again.
    #3. Gently push the end of a metal paper clip into the reset hole on
    the botton edge below the play/pause switch.
    (Do not use the slotted mic hole at the top edge near the earphone jack)
    #4. Slide the on/off/lock switch towards the on position - slide it to the botton hold
    until the display lights up and then release.
    #5. The recovery mode screen appears and four menu items are shown - see below
    <Alternati've Method For Recovery Mode Without The Paper Clip>
    #. Turn off player if not already turned off
    #2. Press/hold play/pause button. If you accidentally release
    the button, start this reset procedure over again.
    #3. Slide the on/off/lock switch towards the on position - slide it to the botton hold
    until the display lights up and then release. Be patient and wait!
    #4. The recovery mode screen appears and four menu items are shown:
    < Clean Up> - cleans, rebuilds and reorganizes your player's memory and restores it to optimal efficiency.
    When the cleanup is complete, select Reboot. Your player restarts and starts rebuilding its music library.
    Note: Your player's firmware is reset to default settings after your player's memory is cleaned up.
    Note: This procedure the hide/show password is reset.
    <2 Format All>- Warning - Formatting your player erases all content on your player's memory and resets your player's firmware to default settings. If possible, back up all data on your player before proceeding.
    Also, you can do this from the PC see Zen User's Guide. FAQ
    <3 Reload Firmware> - Caution !!!! Selecting Reload Firmware erases your player's firmware.
    DO NOT select Reload Firmware unless you have downloaded a newer firmware version for your player, or have been advised to do so by Creative Customer Support.
    Note: My advice when loading/replacing firmware is to connect directly
    to the PC USB port without using a USB hub.
    <4 Reboot> Restarts the player just like the "on/off/lock switch" when switched ON.
    Note: Having NO battery energy/charge/juice this procedure will not work.
    Lithium-Ion Polymer Battery Hints
    Ref:
    http://www.omnica.com/omniview_electronics2.htm
    http://en.wikipedia.org/wiki/Lithium_ion_battery
    . Allow the battery to completely discharge from time-to-time then recharge it fully.
    2. Lithium-Ion batteries loses about 5%- 0% capacity per month.
    3. Lithium-Ion polymer batteries have about 300-500 discharge/charge cycles.
    4. A half full battery indication (50% @ /2 the battery color) used up about 24 hrs worth of battery. Below 50% the indication goes fairly fast to the max of 30 hrs. Note: The battery level indication seems non-linear through out its range.
    5. Battery is Empty~0% - warning screen will appear on LCD and player might shutdown.
    6. Battery is Full- 00% with battery symbol NOT flashing AND plug/key symbol in the center of the battery.
    7. It takes about 2 /4 hours to charge the battery from empty to full.
    8. It takes about 4 hours max to charge a "New" Zen player shipped from the factory.
    9. There is a battery manufactuer's failure rate, which is normal ~ % or less, in which the Lithium-Ion Polymer battery refuses to charge. Creative, ships the Zen MP3 players with some or no charge so there is very small probability that you could have one. I call it the "Deep Six Discharge Battery" Contact/call Creative for replacement.
    Documentation
    There are several pieces of documentation you might need to read to fully understand and use your Creative Zen MP3 flash player to its fullest capabilities.
    #. Zen Users Guide "English" - For Zen MP3 Player - download from Creative/Support/Product documentation
    #2. Zen Quick Users Guide /Front/Back - download from Creative/Support/Product documentation
    #3. Sync Manager (Creative Zen) Click on sync symbol on PC task bar then help
    #4. Creative Zen Media Explorer - Just look under the main help menu
    #5. Windows Media Player <if used>(Microsoft)Use the help files with this program.
    General Tips to increase/decrease the playing time on your Creative Zen flash player.
    <Creative Battery Spec: 5 Hrs. Video & "UP TO" 30 Hrs. Audio/Songs>
    Please do the following:
    . Volume control lower/higher - higher volume settings will decrease playing times. This is logical. More output "volume power" decreases the battery juice.
    2. Audio Settings: EQ, Smart Vol, & Bass Boost will effect your playing time but I believe they are not critical as the Volume & Bit Rates(28 kbsp and others) / File Format (MP3,WMA) & Lock Switch.
    3. Bit Rates & File Formats Do Matter. Bit Rates and File formats will increase/decrease your playing time.
    Per Catherina-CL
    "WMA files will use up more power than MP3 files, and higher bitrates more so than standard ones (like 28kbps MP3). Best thing to do is rip an album in 28kbps MP3 and leave it playing in a loop on a normal volume level. See how long the battery lasts then."
    Please Note: The main difference between MP3 and WMA is the compression. According to Microsoft a 64KBPS WMA file is the same quality 28KBPS MP3. This is of course up to a person's preference but you may find you can get better compression out of WMA.
    4. FULLY CHARGE your Zen. This means the battery symbol is NOT flashing AND there is a plug/key symbol embedded within the battery symbol. The battery is 00% FULL under BOTH conditions. Having just the battery symbol all green will not do it.
    From the link:
    http://www.omnica.com/omniview_electronics2.htm
    Regarding lithium-ion shelf life, one of our engineers recently met with a battery-house representati've. It has come to their attention that repeated charging and re-charging of a less than fully discharged Li-ion cell affects the battery "gas gauge" included with many devices. Over a number of cycles there is a resultant loss in accuracy. Frequently, the indicated remaining charge has little relationship to the actual amount of life left in the cell! Fortunately, according to the battery expert, the gauge will reset itself if the battery is allowed to completely discharge from time-to-time.
    5. Having different types of earphones/headphones will increase or decrease the playing time by how much "electronic load" the earphones/headphones create on the Zen player. There are some power hungry earphones/headphones out there.
    The 6 ohm earbuds conserves battery power more than the 32 ohm earbuds supplied by Creative. (About 0% more)
    6. Always, always lock your Zen player while playing music. This cuts off the power drain from the color 2.5" LCD and blank the LCD screen. After all, you can't read the LCD screen if it is in your shirt pocket and playing music!
    7. Make sure you have the latest firmware upgrades in order to get the best of your Creative Zen Flash MP3 Player.
    Troubleshooting
    Your Creative Zen is extremely complex.
    Check this link to peek inside player http://www.anythingbutipod.com/archi...isassembly.php
    Also, this link:
    http://arstechnica.com/journals/hard...ssor-behind-it
    There could be a million things that could go wrong with your player so you will not be the FIRST or LAST to have a problem. Keep in mind, there are many, many others that have the Zen with no problems whatsoever. Things happen, but Creative is there to help.
    Dropping a Zen or any other player might/will/possibly ruin the player for good!!!
    Since this player is solid-state (no moving parts e.g. mini-disk dri've) then the only thing that will keep it from running for years is the non-user replaceable Lithium-Ion battery. I will concentrate on some troubleshooting tips which are battery related but I hope you have already the latest firmware downloaded and installed on your player
    Battery - Lithium-Ion Polymer
    #. Battery won't charge "out of the box" new player.
    A. First, read above "Getting Started"
    B. Next, try a different USB mini cable.
    C. Next, there is a battery manufactuer's failure rate < %, in which the Lithium-Ion Polymer battery refuses to charge.
    Creative, ships the Zen MP3 players with no charge so there is very small probability thatyou could have one.
    I call it the "Deep Six Discharge Battery" Call / Contact Creative.
    #2. Battery won't charge properly after using the player for some time.
    A. When you plug in your player into the USB port via mini USB patch cable, the connection resets the player to the "docked screen" with the battery level gas guage , in the right hand corner.
    Sometimes this action does not reset the player properly but there is no indication to you that the player is charging.
    Just disconnect/connect the USB cable again.
    B. Sometimes, the Zen player gets confused and you have to do a Recovery Mode "paper clip reset" which forces the player into a "special menu screen" to clean-up the player and to reset the player which allows showing the "docked screen" while charging the unit. See Zen User's Guide for explicit instruction und FAQ.
    C. Since the Zens came out late in 2007, the maximum of 300-500 charge/discharge should not apply YETbut users beware, as with any other Lithium-Ion Polymer battery it will not charge fully "like new"because of a " fixed shelf life" (2-3 yrs) OR too many charge/discharge cycles. A battery replacement is in order.
    Methods of charging the Creative Zen MP3
    . The short mini-standard USB cable provided by Creative from the factory. Plugs into a PC USB port.
    2. Uni'versal Power Adapter (Creative) plugs into the wall. Works "anywhere in the world"
    Note: Different countries have different wall AC voltages and hertz requirements. This has adapters for different countries/locations wall outlets and a uni'versal power supply for all voltage and hertz requirements.
    Note: This is a heavy duty high/fast charging wall outlet charging adapter. (2400 ma)
    3. Auto/Vehicle 2 VDC charger (Creative) or other compatible vehicle 2 VDC to USB charger.
    4. EARHUGGER IPOD POWER POD - MP3-8370 (White compact module)
    http://www.earhugger.com/powerPod.html
    http://www.amazon.com/Earhugger-MP3-.../dp/B000QTTKSS
    This compact module will solve all the following travel modes and conditions:
    . Camping, hiking or outdoor travel - no PC or noAC or maybe no auto/car.
    2. Airplane travel - no PC or no AC or no auto/car.
    3. Train/subway travel - no PC or no auto/car
    4. Car travel - no PC or no AC
    5. Foot travel - no PC or no AC or no auto/car
    It uses 4 ways to charge the Zen:
    . Retractable mini-standard USB cord for PC charging. <--- does not communicate with PC! - only for charging
    2. Retractable mini USB cord for auto/vehicle charging (Fused)
    3. Retractable mini USB cord for wall 0-20 VAC 50/60Hz charging. (non-international use plug style)
    4. 9 VDC battery terminal for using standard alkaline 9 VDC or high ma Lithium 9 VDC to charge the Zen via
    mini USB cable. Note:You might need several alkaline batteries to charge the internal 550 ma hr Zen battery!
    Great for remote destinations.
    5. Rechargeable portable battery packs.
    Black & Decker has several "Power To Go"models CPI0B-C & CPI20XB (not for international use because of 20 AC 60Hz only charging wall wart)
    Note: There are other brands that also do this method of charging.
    http://www.blackanddecker.com/Produc...Path=4033.4040
    You charge this portable NiMH battery pack from the AC wall outlet so you can carry with you on trips to charge the Zen.
    6. Mobile phone chargers. Some have a mini-USB plug for charging the phone but it could be used to charge the Zen BUT BEWARE IT COULD RUIN THE ZEN IF IT IS NOT COMPATIBLE! The output should have a voltage of 5 VDC +- 5% (4.75-5.25 VDC) ON THE PROPER MINI-USB PINS and a charging current at least 200 ma to 2400 ma. See this forum for the recommend phone phone chargers to use with the Zen.
    Note: You are charging an internal Lithium-ion polymer 550 mahr battery in the Zen so the lower the charging current the longer it takes to charge.
    Note: You will find that charging the Zen from the wall charger is much faster than the "current limited" charging on the standard PC USB port.
    Note: For diagnostic purposes and emergency charging of the Zen it is wise to have an external (non-PC) charging device for your Zen.
    Note: Only the battery charging symbol shows up on the Zen when using an external charger.
    Scratches
    All plastic screens will scratch, doesn't matter which type you have.
    For minor scratches you could use the Novus three part cleaner, polish and scratch remover system. Do not use the #3 coarse abrasi've in this system! Be extremely careful in using this product !!!! Please check the web.
    OR
    Low abrasi've toothpase <--- some say this works
    OR
    CD scratch remover/repair kit <---- have not tried this.
    The Zen (Flash) MP3 glass LCD screen is covered by the overlay plastic you see on the front. Worst case, you can have only the outer shell repaired and replaced by Creative.
    To prevent scratches in the first place:
    Use the Zen cloth bag which comes with the unit (sometimes ) to prevent scratches.
    OR
    Buy the Zen clear plastic case (Clear Case #70AB2600002). Sold by Creative.< I use this>
    OR
    Buy an clear plastic overlay. (Screen protector #70AB2600003) which goes over the LCD protector screen for protection. Sold by Creative.
    OR
    Also, you can cut up a "generic" PDA screen protector to fit the Zen.
    OR
    Obtain a "digital camera lcd screen protector" from a camera store or internet
    OR
    "Invisible shield" -The best protection money can buy
    http://www.zagg.com/invisibleshield/...ns-shields.php
    How to destroy your Zen - WHAT NOT TO DO
    . Leave it in the auto/car/vehicle - the vehicle inside heats up 20-35 F higher than the outside temperature.
    2. Leave it outside in freezing temperature 0C 32F. The LCD will freeze/discolor/absorb water.
    Note: It is remotely possible it could recover when warm-up at room temperature.
    Note: Just keep the Zen near your body heat when outside in freezing temperatures.
    3. Dropping it might cause the LCD screen to crack or loosen up the internal connections to the electronics or short out the internal electronics.
    Note: Use a protecti've case to cushion the blow from dropping the Zen.
    4. Dropping or submerging or getting the Zen wet in water might short out the electronics and battery.
    You could prevent destruction by immediately shaking the Zen vigorously in open air to dry it out.
    5. Sitting on it could flex the electronics and short or open circuits which would cause a defecti've/faulty Zen.
    <A bit of humor ... There is No Santa Claus, Easter Bunny or Tooth fairy and Creative does NOT give away money. If you destroy or damage your Zen you will pay not Creative>
    How can you tell if your Zen is defecti've/faulty
    . A "white screen" or a "totally blank black screen" shows up on the Zen LCD.
    2. You cannot force the Zen into the special "Recovery Mode" menu screen.
    3. The Zen refuses to "take a charge"(To charge up the internal Lithium-Ion Polymer battery)
    4. The Zen LCD is cracked or distorted due to dropping or handling abuse.
    5. The Zen clock does not keep accurate time (within 2 mins max per month)
    Contact Creative if any of the above faults occur - the Zen is bad and nothing you can do will fix it!
    WSOD "White Screen of Death"
    The "White Screen of Death" is really caused by a hardware problem. You see, the internal Freescale/SigmaTel STMP3700 MP3 processor has to write to the LCD. If this operation is prevented by internal electronic opens or shorts, bad STMP3700, locked-up firmware, bad LCD or any other electronic component failure then the CPU might/will halt and refuse to write to the LCD which will be reflected in a "white screen of death" I cannot cover all the causes of the "white screen of death" but rest assured Creative should pick these problems up in their quality control manufacturing process with a 99% success rate. Problems do show up after the manufacturing process but Creative has warranty protection for this other % fault rate. (Which is normal in electronics manufacturing)
    Media Content
    Listening to the built-in music on the Zen is OK but after a while your question now becomes "What else can I do with my Zen "
    Note: The "How to" instructions for adding Media content can be found in the Zen documentation.
    Terminology:
    Album: Collection of tracks or songs under one "album" title.
    Artist: Track or song artist
    DRM: Digital rights management - copy protection scheme - Zen cannot use music with this music protection scheme. (itunes) (But "itunes plus" will work)
    Genres: Type or kind of music
    <The following genres are defined in ID3v>
    Blues,Classic Rock,Country,Dance,Disco,Funk,Grunge,Hip-Hop,Jazz,Metal,New Age,Oldies,Other,Pop,
    R&B,Rap,Reggae,Rock,Techno,Industrial,Alternati've ,Ska,Death Metal,Pranks,Soundtrack,Euro-Techno,
    Ambient,Trip-Hop,Vocal,Jazz+Funk,Fusion,Trance,Classical,Instru mental,Acid,House,Game,Sound Clip,
    Gospel,Noise,AlternRock,Bass,Soul,Punk,Space,Medit ati've,Instrumental Pop,Instrumental Rock,
    Ethnic,Gothic,Darkwave,Techno-Industrial,Electronic,Pop-Folk,Eurodance,Dream,Southern Rock,
    Comedy,Cult,Gangsta,Top 40,Christian Rap,Pop/Funk,Jungle,Nati've American,Cabaret,New Wave,
    Psychadelic,Rave,Showtunes,Trailer,Lo-Fi,Tribal,Acid Punk,Acid Jazz,Polka,Retro,Musical,Rock & Roll,
    Hard Rock
    <The following genres are Winamp extensions>
    Folk,Folk-Rock,National Folk,Swing,Fast Fusion,Bebob,Latin,Revival,Celtic,Bluegrass,Avantg arde,
    Gothic Rock,Progressi've Rock,Psychedelic Rock,Symphonic Rock,Slow Rock,Big Band,Chorus,
    Easy Listening,Acoustic,Humour,Speech,Chanson,Opera,Cha mber Music,Sonata,Symphony,
    Booty Bass,Primus,Porn Groove,Satire,Slow Jam,Club,Tango,Samba,Folklore,Ballad,Power Ballad,
    Rhythmic Soul,Freestyle,Duet,Punk Rock,Drum Solo,A capella,Euro-House,Dance Hall
    <A bit of humor: I think the above Genres lists are missing two - "elevator music" & Crying and Whining e.g. Country Western>
    ID3 Tags: Internal file information associated with an Mp3 or wav audio file. This format contains
    Track number, Album name/title, Genre, Artist and Song Title which can be sorted and indexed by
    the Zen device.
    IPTV: Is a system where a digital television service is deli'vered using Internet Protocol over a network infrastructure, which may include deli'very by a broadband connection. http://zencast.com/
    JPEG: Is a commonly used method of compression for photographic images.
    This is the only photo format used by the Zen.
    MP3 and WMA music tracks: Music format used by the Zen.
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    http://www.audible.com/adbl/site/cre...seBVCookie=Yes
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    http://creative.vongo.com/
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    http://www.napster.com/creative/
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    Find old favorites and discover new music by exploring playlists, radio, Billboard charts and more
    Create a library of your favorite music and build custom playlists.
    http://www.emusic.com/ZEN
    Choose from over ,500,000 songs
    Burn unlimited CDs
    Compatible with every MP3 player
    No confusing restrictions-Own your music!
    http://www.lala.com/frontend/action/...=user:2672@223
    Why pay 99per song when you can get the whole album for $At lala.com, you can trade your used CDs for new music.
    .8 million titles available for trade. CD quality guaranteed.
    Every CD you receive is yours to keep - no restrictions.
    Pay only $ per CD received. No monthly fees or commitments. Sign up is FREE.
    http://www.amazon.com/b/ &node=62663
    Buy or Rent Movies Online
    Watch DVD-quality video downloads on your PC or ZEN
    Conveniently download from your PC at work to your PC at home
    Discover thousands of TV shows & movies available for download
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    "The Creative ZenR O C K S"
    Zenandy
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