PPro Won't Load Already Imported .MOV files

Hi,
I have been working on a project for a good 3-4 weeks, everything has been fine until now. Now PPro won't load my already imported footage, it just gives me a ? mark like this:
Why is this just starting now? Granted there is over 300 files in the project...But I have had 400-500 before. I have Premiere Pro CS6, an AMD Phenom II X4 at 3.00 GHz, 8 GB's of RAM, and an AMD Radeon 6450HD. And also a 1TB hard drive.
Any help would be appreciated. Trying to get this project done ASAP.
Thanks

I think that would've worked but everytime I try PPro freezes. Even if I only select 2 or 3. Could this have anything to do with Adobe Media Core being open?
Thanks again

Similar Messages

Premiere CS6 won't import mov files, the message: "file has no video or audio streams" shows up instead. How can I import the files?

Premiere CS6 won't import mov files, the message: "file has no video or audio streams" shows up instead. How can I import the files?

MOV is a wrapper that can contain many different codecs. The message you get is indicative of a distribution codec inside the MOV wrapper. You may need to convert the material to an editable codec before importing.

How do I rectify the issue that AE (CC) won't import mov files on Windows 8.1. (It's the most current Quicktime).

How do I rectify the issue that AE (CC) won't import mov files on Windows 8.1. (It's the most current Quicktime).

troubleshooting QuickTime errors with After Effects

DVD studio Pro won't import .mov files

My dvd studio pro 4.2.2 from final cut pro 7.0.3 won't import .mov files. Any suggestions?
Thanks,
Chris

Ask this on the Final Cut Studio forum.

IMovie 09 won't import .mov files

Running iMovie 09 (v8.0.6) under 10.6.5 on MBP 13.
I'm trying to import a couple .mov files from an external hard drive. In the dialog box that results after choosing File:Import:Movies, I can navigate to where the files are, but their names are grayed out so I can't access them.
Any ideas?
BTW, problem does not occur with .mp4 file.

Here is the same! The iMovie 08 wont import .mov files. Even if I made it in the iWork/Keynote with H.264 or MPEG4 codec. You can work with the .avi files , they are opening in iMovie well, and you can edit them also. But not the .mov files. Strange...
Message was edited by: Laximus

IMovie 08 won't import .mov files

I've just installed iLife 08. The only video iMovie 08 will import are ones I have saved saved as movies from the previous version of iMovie. It doesn't seem to recognize any of the .mov files. In addition, I have several .avi files, can they be converted to a file that the program will recognize?

Here is the same! The iMovie 08 wont import .mov files. Even if I made it in the iWork/Keynote with H.264 or MPEG4 codec. You can work with the .avi files , they are opening in iMovie well, and you can edit them also. But not the .mov files. Strange...
Message was edited by: Laximus

PE8 won't import .mov files

I am using a new installation of PE8 on a new computer. When attempting to import .mov files I get a message saying that the file type is not supported or the required codec is not installed. .mov files should be supported and there was never a problem on my old machine.
Some history. The files were digitized on a mac using final cut pro and then transferred to this windows 7 computer. I renamed the files to .mov as I have always done in the past without issue.
Any ideas?

MOV is but a wrapper. A lot of stuff can be inside them. This ARTICLE will give you some background.
As Steve asked, where did the files come from?
If you are on a PC, and the material was captured on a Mac, it is likely that there is a CODEC, specific to the Mac, and not available on the PC. If that is the case, then the ONLY way to handle the files is to Capture on the Mac, but with an X-platform CODEC.
Good luck,
Hunt

Can't import .MOV files

Hello,
Whenever I try to import .MOV files for editing, I get the following error message:
File Import Failure:
File format not supported.
I looked it up and Premiere Pro CS3 does support MOV format; why is this happening? I don't have any QuickTime software installed right now, I use VLC as an alternative to playing MOVs because honestly I loathe the QuickTime program. I thought Premiere Pro had a built-in QuickTime decoder anyway.
Any ideas? Thanks.

Wow Eddie,
That was quick. Two things that you might think about for that page (your link), would be the addition of "30 days, with no chance of re-install and no rolling the computer's clock back," and "be sure to use all the proper tools for completely removing the "trial version," PRIOR to attempting to install the "full version." These have proved to be gottchas' based on the # of posts to the forum. Otherwise, perfect link and something that Adobe should have had in bold red print on their download page, as Jim points out. If the above material was on the link and I missed it - well, never mind.
Cody,
Maybe it would have been better to state your concerns differently in the initial post. Something along the lines of "I have the trial version of CS3, and cannot export to DivX, etc." would have saved a lot of speculation on the part of the forum participants. I, too, assumed that you wished to edit DivX and were ripped that it was not easy. Oh, it can be done, with limited quality success, but often requires several intermediate steps, even to the point of using another program to transfer the material to DV tape, for Capture by PPro, with the resultant losses for already lossy material.
As you point out, DivX (and its cousins) do a lot of pretty good things for delivery of video. I dislike them only because clients often walk in with them and want them edited. However, I am going to DVD 99% of the time, so I like material that is uncompressed to begin with - just like PPro does.
As for Photoshop covering all bases - well not quite. It is very strict about Importing JPG images. Too many times I've had to Open them in another app, with less strict requirements, Save_As, before PS would even touch them. OTOH, it is more tolerant of varied formats, in general, than is PPro. One reason - most of those formats have been around almost as long as PS.
Sorry that the car analogy didn't do it for you. I'll try better next time.
If you do go with the full version of CS3 (unlikely from the sound of it), please see my note to Eddie. You MUST uninstall the trial version completely and clean the system with tools from Adobe, PRIOR to any attempt to install the full version. If you miss, even one tiny piece, you will have problems, either with the installation, the working of PPro or the Functional Content.
Hunt

Hi, I have problem with importing MOV files from SJCAM 4000. MOV files are in supported formats for Adobe Premiere Elements 11. But if I'm importing MOV file, only audio part is imported, video part is not imported. How can I solve this problem?

Hi, I have problem with importing MOV files from SJCAM 4000. MOV files are in supported formats for Adobe Premiere Elements 11. But if I'm importing MOV file, only audio part is imported, video part is not imported. How can I solve this problem?

haben
From looking at the specifications of your camera (SJCam 4000), we know already what video compression your camera is using. It is H.264.
A H.264.mov file should be supported by Premiere Elements 11. On what computer operating system is your Premiere Elements 11 running?
Do you have the latest version of QuickTime installed on your computer? And, are you running QuickTime and Premiere Elements 11 from a
User Account with administrative privileges? Please go to Premiere Elements 11 Publish+Share/Computer/QuickTime to confirm that you find
presets there for the QuickTime choice there.
What are the properties of these H.264.mov files - is it 1080p30 (1920 x 1080p30) or something else? Do you know if this camera is recording with a variable or
a constant frame rate?
Please review and consider and then we will decide what next.
Thank you.
ATR

Problem to import MOV files

Hi,
I have a problem to import mov files from my hard disk (coming from a Casio Exelim ZR100 @ 1920x1080, 30 pic/sec. 44kHz, codec: H.264/AVC ). I tried different project setups - doesn`t work . I get a common failure message. MTS file import works...
System Win 8
Premiere Elements last version, all updates done
Error Message:
nase30

Media import
A Google Translate of your error message says that you are experiencing a generic importer error; consequently, not an editing nor exporting issue.
If you are using the Casio ZR 100, the video involved would be characterized as
1920 x 1080 @ 30 frames per second (progressive)
Video compression = AVCHD (MPEG4 AVC/H.264)
Audio compression = IMA-ADPCM (stereo)
File Extension = .mov
On the Premiere Elements side you have Premiere Elements 11 on Windows 8 (assumed 64 bit).
I have downloaded one of these files from your camera brand/model from an online source.
Windows 7 64 bit Premiere Elements 11. No importing or other problem with video or audio components of the file.
Windows 8 64 bit Premiere Elements 11. No importing or other problem with video or audio components of the file.
Based on my findings, I have no evidence to make a generalization that there is a problem with this Casio video and Premiere Elements 11 on Windows 7 64 bit or Windows 8 64 bit.
So that leads us to look for other factors. Top of the list is the version of QuickTime that you have installed on your computer. (As John T. Smith has already asked and is awaiting a reply on that. If you have the latest version of QuickTime installed, then I would uninstall it and then reinstall it.
What type of problem are you report
"it worked before but not now"
or
"it never worked before"
What might be interesting to look at. If you rename just the file extension of your Casio AVCHD.mov from .mov to .mts, .m2t, or .m2ts can you then import the problem file?
We will be watching for your results.
Thank you.
ATR

Not able to import .mov files in pre elements 8

Hi,
Using Pre elements 8 not able to import .mov files ,images stored on external drive (WD)
whenever we import it shows icon in premiere elements 8 about the clip but whenever we drag and drop it onto the timeline it opens the add media window again and if we cancel it we get message --could not locate the some files.
Able to import all kind of supported files images,videos in premiere elements 8 stored already in the computer internal hard drive.
changed the scratch disk, in pre elements 8, to internal c: drive (os).
All the files from the same camera.
Please advice, why it is doing like this.
Vinay

What type of camcorder did this video from?
Version 8 is generally not compatible with video from still cameras, and this video must be converted before it can be edited.
Also, remember that video editors do not actually add your media clips to a project but build connections to them. In other words, once you add a clip to a Premiere Elements project, you MUST maintain a connection to the clip's location. So, if you're connecting to video clips on your external drive, you can not remove your external drive from your computer or this connection will be broken.

Need help importing MOV files into iMovie

I am trying to import MOV files from a USB disk -- into iMovie's event library. When I click on the files on the USB -- they are grey and won't import. They will play in QuickTime. What could the problem be? I have the latest OS and am up to date.

Can you maybe try converting them? Download the free program called Miro Video Converter from the Mac App Store. Drag the video into the window and set the output format as mp4. iMovie should import that properly.
Sorry I couldnt be more of a help.
Let us know!

Importing mov files into iMovie events

Hi
This is my first post ever on this site. Here goes!
I am new to iMovie, but have had someone more experienced trying to help but to no avail!
I am trying to import mov files into iMovie Events. However in the file menu there is no "events' option, so I chose 'Import Movies'. But ultimately when I click on the mov files they are greyed out.
The version of iMovie I have is iMovie '08 - 7.1.4
When I first opened iMovie it offered to update to the latest version, but in the end it said 'No updates available'. When I looked into this in the Apple Store, it said you need Mac OSX 10.7 or above to get the latest version. My Mac is 10.6.8, so won't support the latest version. However, can I not still use the version I have? What is wrong here?
Any help much appreciated - thanks.
Ermina.

If you don't get an answer here, you might want to post your question in the iMovie discussion here.

How do you import MOV files to iMovie?

I can't import MOV files into iMovie -- from my USB disk. The icons appear grey. Any idea what might be wrong? I tried converting files to MP4 using Miro Video Converter -- but, it was unable to convert my files.

I have already tried dragging the files to my desktop -- and, then importing them from there. Doesn't work.

Import mov files into premiere pro cc windows

Hi
to import mov files into premiere pro cc 64bit ,windows 8.1 64bit pro do i need Quicktime pro or quicktime alternative ?
because when i try to import a mov file i got this error
thanks
i remember cs6 was able to import it
i have never installed quicktime pro

Your question simply cannot be answered definitively for a given clip because it's the codec that matters, not the wrapper/file extension.
As of one of the 7.x releases, Premiere implemented native support for decoding some codecs within a QuickTime file. But that native support does not extend to the entire universe of codecs that can be stuffed into the wrapper.
So you can either report the codec or simply install QT and see if that enables PPro to import the clip.

PPro Won't Load Already Imported .MOV files

Similar Messages

Maybe you are looking for