PPT Error in lync 2013 Client

Hi Friends,
Sometimes I am getting this issue with PPTs...
Sometime, After giving two three times retries, error goes, some time it remains not go...and any time comes back
Please help me to resolve same...
Best Regards, Ranjit Singh

Hi Ranjit Singh,
You could try removing the cache on WAC server by following steps
1. Stop services on WAC server.
2. Browse to "C:\ProgramData\Microsoft\OfficeWebApps\Working\d" and remove all of the contents from the "d" folder.
3. With the "d" folder clear, restart the services and give another test.
Best regards,
Eric

Similar Messages

Unable to search GAL on Lync 2013 Front End Pool through Lync 2013 client

I'm in the beginning of a 2010 to 2013 migration and I'm currently testing co-existence functionality between pools. I've noticed that users cannot search the GAL from their Lync client after being moved to the 2013 pool.
When trying to access the internal URL https://fepool13.domain.com/abs/handler the user is prompted to login and after three failed attempts, receives "401 - Unauthorized: Access is denied due to invalid credentials. You do not have permission
to view this directory or page using the credentials that you supplied".
Searching withing a Lync 2010 or Lync 2013 client returns no results, but there are no errors as well as nothing in the event logs or tracing folder regarding not being able to search.
The 2010 pool has been in production for a few years now and when accessing its internal ABS URL https://fepool10.domain.com/abs/handler the user is granted access after a successful login.
In the IIS logs there are slightly more detailed 401 error codes, but I’m not sure what to make of them.
The rtcab database appears to have user information and all three front end servers appear to be syncing with active directory. I say the rtcab database appears to have user info because the AbUserEntry table is filled with User ID'd, GUID's and a
bunch of other stuff.
The authentication on 2013 front end servers “internal lync website/abs/handler” is set to 1. Negotiate, 2. Ntlm - which is the same as the 2010 front end servers.
Any ideas?

Hi,
Which step did you do among migration from Lync Server 2010 to Lync Server 2013?
Did you already move CMS from Lync Server 2010 to Lync Server 2013?
Please create a new Lync account on Lync Server 2013 pool and test the issue again.
Please check if User Replication has completed with the help of the link below:
http://technet.microsoft.com/en-us/library/jj204680.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 client is deployed but user accounts are not migrated from OCS to Lync 2013 Server - how to open Lync meetings automatically in the Lync Web Plug-in

We have in our enterprise the following scenario:
1 - Lync 2013 client is installed
2 - User accounts are not migrated to Lync 2013 Server, users are using Office Communicator as their main tool
3 - Users receive Lync 2013 meeting requests but when try to access them, Lync 2013 client launches and shows error. Users will need to open the browser and paste the URL to the address bar but this still open
4 - We cannot use the workaround of adding "?SL=1" to the Lync 2013 meeting URL as the user base is large and manual workaround is not accepted
5 - Question: is there any automated way, via egistry key or GPO setting, so that users temporarily (until their accounts are migrated to Lync 2013 server) can bypass Lync 2013 client completely and automatically open all Lync 2013 meetings
on the browser, using Lync Web Plug-in?

Thanks for the response,
First, I should have mentioned clearly that users have Office Communicator 2007 client and Lync 2013 client installed in their machines. Their accounts are not migrated yet to Lync 2013 server.
Second, we are using IE9 and IE10. The issue is that users CAN join Lync 2013 meetings with their browsers but have to paste the URL manually to browser and add "?SL=1" otherwise, if they just click at the "Join Online Meeting" or "Join
Lync Meeting" URL it launches Lync 2013 client which shows error because is not configured yet, as they are using OCS client and migrating slowly to Lync 2013 server.
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Silent Uninstall lync 2013 client

Hi,
i try to uninstall Lync 2013 Client silently but no matter what i try Lync won't uninstall.
maybe someone can explain me what i'm doing wrong
I tried the recommended command
copy "%~DP0uninstall_lync.xml" "%COMMONPROGRAMFILES(x86)%\microsoft shared\OFFICE15\Office Setup
Controller\uninstall_lync.xml"
"%COMMONPROGRAMFILES(x86)%\microsoft shared\OFFICE15\Office Setup Controller\setup.exe" /uninstall LYNCENTRY /dll OSETUP.DLL /config "%COMMONPROGRAMFILES(x86)%\microsoft shared\OFFICE15\Office Setup Controller\uninstall_lync.xml"
Config File
<Configuration Product="LYNCENTRY">
<Display Level="None" AcceptEULA="TRUE" />
<Setting Id="SETUP_REBOOT" Value="NEVER" />
<Logging Type="standard" Path="c:\windows\log\" Template="Microsoft Office Lync Uninstall(*).log" />
</Configuration>
Log:
2014/11/24 14:49:11:039::[4844] PERF: TickCount=11665520 Name=OBootStrapper::Run Description=Begin function
2014/11/24 14:49:11:040::[4844] Operating System version: 6.1.7601 Service Pack 1. Platform ID: 2
2014/11/24 14:49:11:040::[4844] Running 32-bit setup on a 64-bit operating system.
2014/11/24 14:49:11:040::[4844] Command line: "C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\setup.exe" /uninstall LYNCENTRY /dll OSETUP.DLL /config "C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\uninstall_lync.xml"
2014/11/24 14:49:11:040::[4844] Parsing command line.
2014/11/24 14:49:11:040::[4844] Config XML file specified: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\uninstall_lync.xml
2014/11/24 14:49:11:040::[4844] Uninstall requested for product: LYNCENTRY
2014/11/24 14:49:11:040::[4844] Parsing config.xml at: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\uninstall_lync.xml
2014/11/24 14:49:11:060::[4844] Preferred product specified in config.xml to be: LYNCENTRY
2014/11/24 14:49:11:060::[4844] Parsed setting: SETUP_REBOOT with value: NEVER in config.xml.
2014/11/24 14:49:11:060::[4844] Logging type standard specified in config.xml.
2014/11/24 14:49:11:060::[4844] Log directory: c:\windows\log\ specified in config.xml
2014/11/24 14:49:11:060::[4844] Log file template: Microsoft Office Lync Uninstall(*).log specified in config.xml
2014/11/24 14:49:11:060::[4844] Display level none specified in config.xml.
2014/11/24 14:49:11:075::[4844] Using setup controller dll at location [C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214\OSETUP.DLL].
2014/11/24 14:49:11:075::[4844] Verify file signature in "C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\Setup.exe"
2014/11/24 14:49:11:129::[4844] C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\Setup.exe is trusted.
2014/11/24 14:49:11:129::[4844] Verify file signature in "C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214\OSETUP.DLL"
2014/11/24 14:49:11:198::[4844] C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214\OSETUP.DLL is trusted.
2014/11/24 14:49:11:296::[4844] Using setup controller dll at [C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214\OSETUP.DLL].
2014/11/24 14:49:11:296::[4844] PERF: TickCount=11665785 Name=OBootStrapper::Run Description=Calling RunSetup
2014/11/24 14:49:11:302::[4844] PERF: TickCount=11665785 Name=RunSetup Description=Begin function
2014/11/24 14:49:11:303::[4844] WER element [P2] is set to value [OSETUP.DLL]
2014/11/24 14:49:11:303::[4844] WER element [P3] is set to value [15.0.4569.1503]
2014/11/24 14:49:11:304::[4844] Catalyst execution began: 11/24/2014 14:49:11.
2014/11/24 14:49:11:305::[4844] Parsing config.xml at: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\uninstall_lync.xml
2014/11/24 14:49:11:307::[4844] Preferred product specified in config.xml to be: LYNCENTRY
2014/11/24 14:49:11:307::[4844] Parsed setting: SETUP_REBOOT with value: NEVER in config.xml.
2014/11/24 14:49:11:307::[4844] Logging type standard specified in config.xml.
2014/11/24 14:49:11:307::[4844] Log directory: c:\windows\log\ specified in config.xml
2014/11/24 14:49:11:307::[4844] Log file template: Microsoft Office Lync Uninstall(*).log specified in config.xml
2014/11/24 14:49:11:307::[4844] Display level none specified in config.xml.
2014/11/24 14:49:11:308::[4844] Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus Resiliency is [enabled] for the [UninstallExecutionMode]
2014/11/24 14:49:11:308::[4844] Ensuring the install-state of setup controller files for product [LYNCENTRY].
2014/11/24 14:49:11:308::[4844] Warning: Product registation information for 'LYNCENTRY' not detected. ErrorCode: 1011(0x3f3). Failed attempt to force-repair setupexe boot files.
2014/11/24 14:49:11:308::[4844] Searching for default versions of resource files under the folder [C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller].
2014/11/24 14:49:11:328::[4844] Found [1] resource files under the default folder.
2014/11/24 14:49:11:328::[4844] Running in [UninstallExecutionMode]. Run from TEMP folder at [C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214].
2014/11/24 14:49:11:345::[4844] Loaded resource file [C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214\OSETUPUI.DLL] (CultureTag=de-DE).
2014/11/24 14:49:11:345::[4844] WER element [SuppressModal] is set to value [false]
2014/11/24 14:49:11:346::[4844] WER element [P1] is set to value [15.0.4569.1503]
2014/11/24 14:49:11:346::[4844] Loaded Dll : C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214\OSETUP.DLL.
2014/11/24 14:49:11:346::[4844] Catalyst version is : 15.0.4569.1503
2014/11/24 14:49:11:346::[4844] JobExecutionMode is UninstallExecutionMode.
2014/11/24 14:49:11:547::[4844] Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office15.LYNCENTRY.
2014/11/24 14:49:11:547::[4844] Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office15.LYNCENTRY.
2014/11/24 14:49:11:548::[4844] IsProductTransitionToMModeSafe: An exception was caught, therefore transition to MMode is unsafe for product:
2014/11/24 14:49:11:548::[4844] Error: Product is not installed, therefore transition to MMode is unsafe for product: LYNCENTRY Type: 27::InstalledProductStateCorrupt.
2014/11/24 14:49:11:548::[4844] Ensuring the install-state of setup controller files for all Products.
2014/11/24 14:49:11:548::[4844] Opening registry key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall.
2014/11/24 14:49:11:549::[4844] Ensuring the install-state of setup controller files for product [LYNC].
2014/11/24 14:49:11:549::[4844] Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office15.LYNC.
2014/11/24 14:49:11:549::[4844] Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office15.LYNC.
2014/11/24 14:49:11:549::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-002A-0407-1000-0000000FF1CE}].
2014/11/24 14:49:11:549::[4844] Product INSTALLSTATE for ProductCode '{90150000-002A-0407-1000-0000000FF1CE}' is '5'.
2014/11/24 14:49:11:549::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:13:038::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-002A-0000-1000-0000000FF1CE}].
2014/11/24 14:49:13:038::[4844] Product INSTALLSTATE for ProductCode '{90150000-002A-0000-1000-0000000FF1CE}' is '5'.
2014/11/24 14:49:13:038::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:15:639::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-006E-0407-0000-0000000FF1CE}].
2014/11/24 14:49:15:639::[4844] Product INSTALLSTATE for ProductCode '{90150000-006E-0407-0000-0000000FF1CE}' is '5'.
2014/11/24 14:49:15:639::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:18:424::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-001F-0410-0000-0000000FF1CE}].
2014/11/24 14:49:18:424::[4844] Product INSTALLSTATE for ProductCode '{90150000-001F-0410-0000-0000000FF1CE}' is '5'.
2014/11/24 14:49:18:424::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:20:222::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-001F-0407-0000-0000000FF1CE}].
2014/11/24 14:49:20:222::[4844] Product INSTALLSTATE for ProductCode '{90150000-001F-0407-0000-0000000FF1CE}' is '5'.
2014/11/24 14:49:20:222::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:21:766::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-001F-040C-0000-0000000FF1CE}].
2014/11/24 14:49:21:767::[4844] Product INSTALLSTATE for ProductCode '{90150000-001F-040C-0000-0000000FF1CE}' is '5'.
2014/11/24 14:49:21:767::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:23:339::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-001F-0409-0000-0000000FF1CE}].
2014/11/24 14:49:23:339::[4844] Product INSTALLSTATE for ProductCode '{90150000-001F-0409-0000-0000000FF1CE}' is '5'.
2014/11/24 14:49:23:340::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:25:046::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-002C-0407-0000-0000000FF1CE}].
2014/11/24 14:49:25:047::[4844] Product INSTALLSTATE for ProductCode '{90150000-002C-0407-0000-0000000FF1CE}' is '5'.
2014/11/24 14:49:25:048::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:26:619::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-012B-0407-0000-0000000FF1CE}].
2014/11/24 14:49:26:620::[4844] Product INSTALLSTATE for ProductCode '{90150000-012B-0407-0000-0000000FF1CE}' is '5'.
2014/11/24 14:49:26:620::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:28:951::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-012C-0000-0000-0000000FF1CE}].
2014/11/24 14:49:28:951::[4844] Product INSTALLSTATE for ProductCode '{90150000-012C-0000-0000-0000000FF1CE}' is '5'.
2014/11/24 14:49:28:952::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:36:136::[4844] Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office15.LYNCENTRY.
2014/11/24 14:49:36:136::[4844] Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office15.LYNCENTRY.
2014/11/24 14:49:36:136::[4844] IsProductTransitionToMModeSafe: An exception was caught, therefore transition to MMode is unsafe for product:
2014/11/24 14:49:36:136::[4844] Error: Product is not installed, therefore transition to MMode is unsafe for product: LYNCENTRY Type: 27::InstalledProductStateCorrupt.
2014/11/24 14:49:36:136::[4844] Not showing message because suppress modal has been set. Title: 'Setupfehler', Message: 'Diese Produktinstallation wurde besch..digt. F..hren Sie Setup erneut von der CD, DVD oder einer anderen urspr..nglichen Installationsquelle aus.'
2014/11/24 14:49:36:136::[4844] Message returned: 1
2014/11/24 14:49:36:141::[4844] Error: Catalyst boot time check failed Type: 66::PreReqCheckFailure.
2014/11/24 14:49:36:141::[4844] Catalyst execution finished: 11/24/2014 14:49:36. Return code: 30066. Exception caught: PreReqCheckFailure.
2014/11/24 14:49:36:141::[4844] PERF: TickCount=11690621 Name=RunSetup Description=End function
My next attempt was to look for MSI Files in Windows\Installer and the Uninstall RegKey
MsiExec.exe /X{90150000-012C-0000-0000-0000000FF1CE} /qn /norestart /L*v
"c:\windows\log\Microsoft_Lync_2013_Update_KB2817626_x86_0185_Install.LOG"
MSI (s) (10:4C) [15:10:52:612]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (10:4C) [15:10:52:628]: SRSetRestorePoint skipped for this transaction.
MSI (s) (10:4C) [15:10:52:631]: End dialog not enabled
MSI (s) (10:4C) [15:10:52:631]: Original package ==> C:\Windows\Installer\bfb379.msi
MSI (s) (10:4C) [15:10:52:631]: Package we're running from ==> C:\Windows\Installer\bfb379.msi
MSI (s) (10:4C) [15:10:52:645]: APPCOMPAT: Uninstall Flags override found.
MSI (s) (10:4C) [15:10:52:645]: APPCOMPAT: Uninstall VersionNT override found.
MSI (s) (10:4C) [15:10:52:645]: APPCOMPAT: Uninstall ServicePackLevel override found.
MSI (s) (10:4C) [15:10:52:645]: APPCOMPAT: looking for appcompat database entry with ProductCode '{90150000-012C-0000-0000-0000000FF1CE}'.
MSI (s) (10:4C) [15:10:52:645]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (10:4C) [15:10:52:649]: Opening existing patch 'C:\Windows\Installer\bfb3d2.msp'.
MSI (s) (10:4C) [15:10:52:650]: Opening existing patch 'C:\Windows\Installer\bfb37a.msp'.
MSI (s) (10:4C) [15:10:52:650]: Opening existing patch 'C:\Windows\Installer\bfb386.msp'.
MSI (s) (10:4C) [15:10:52:651]: SequencePatches starts. Product code: {90150000-012C-0000-0000-0000000FF1CE}, Product version: 15.0.4569.1506, Upgrade code: {00150000-012C-0000-0000-0000000FF1CE}, Product language 0
MSI (s) (10:4C) [15:10:52:652]: Note: 1: 2205 2: 3: MsiPatchMetadata
MSI (s) (10:4C) [15:10:52:652]: SequencePatches returns success.
MSI (s) (10:4C) [15:10:52:652]: Final Patch Application Order:
MSI (s) (10:4C) [15:10:52:652]: {27D7A8D0-8E28-4A2A-A1D4-473E31DF6438} -
MSI (s) (10:4C) [15:10:52:652]: {73E81413-5A7E-40A3-9BD5-821ADDF30B10} -
MSI (s) (10:4C) [15:10:52:652]: {D448DFE1-B83E-4394-9484-25563EFBF58D} -
MSI (s) (10:4C) [15:10:52:652]: Machine policy value 'DisablePatch' is 0
MSI (s) (10:4C) [15:10:52:652]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (10:4C) [15:10:52:652]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (10:4C) [15:10:52:653]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (10:4C) [15:10:52:653]: Looking for patch transform: 90006E0401000015.0.4569.1506
DEBUG: Error 2746: Transform 90006E0401000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0401-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:653]: Skipping validation for patch transform #90006E0401000015.0.4569.1506. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:653]: Looking for patch transform: 90006E0401000015.0.4420.1017
1: 2746 2: 90006E0401000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0401-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0401000015.0.4420.1017 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0401-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:654]: Skipping validation for patch transform #90006E0401000015.0.4420.1017. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:654]: Looking for patch transform: 90006E0402000015.0.4481.1005
1: 2746 2: 90006E0401000015.0.4420.1017 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0401-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0402000015.0.4481.1005 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0402-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:654]: Skipping validation for patch transform #90006E0402000015.0.4481.1005. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:654]: Looking for patch transform: 90006E0402000015.0.4569.1506
1: 2746 2: 90006E0402000015.0.4481.1005 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0402-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0402000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0402-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:655]: Skipping validation for patch transform #90006E0402000015.0.4569.1506. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:655]: Looking for patch transform: 90006E0402000015.0.4505.1008
1: 2746 2: 90006E0402000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0402-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0402000015.0.4505.1008 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0402-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:655]: Skipping validation for patch transform #90006E0402000015.0.4505.1008. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:655]: Looking for patch transform: 90006E0402000015.0.4454.1509
1: 2746 2: 90006E0402000015.0.4505.1008 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0402-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0402000015.0.4454.1509 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0402-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:655]: Skipping validation for patch transform #90006E0402000015.0.4454.1509. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:655]: Looking for patch transform: 90006E0405000015.0.4481.1005
1: 2746 2: 90006E0402000015.0.4454.1509 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0402-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0405000015.0.4481.1005 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0405-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:656]: Skipping validation for patch transform #90006E0405000015.0.4481.1005. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:656]: Looking for patch transform: 90006E0405000015.0.4569.1506
1: 2746 2: 90006E0405000015.0.4481.1005 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0405-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0405000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0405-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:656]: Skipping validation for patch transform #90006E0405000015.0.4569.1506. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:656]: Looking for patch transform: 90006E0405000015.0.4505.1008
1: 2746 2: 90006E0405000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0405-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0405000015.0.4505.1008 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0405-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:656]: Skipping validation for patch transform #90006E0405000015.0.4505.1008. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:656]: Looking for patch transform: 90006E0405000015.0.4454.1004
1: 2746 2: 90006E0405000015.0.4505.1008 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0405-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0405000015.0.4454.1004 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0405-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:657]: Skipping validation for patch transform #90006E0405000015.0.4454.1004. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:657]: Looking for patch transform: 90006E0406000015.0.4481.1005
1: 2746 2: 90006E0405000015.0.4454.1004 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0405-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0406000015.0.4481.1005 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0406-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:657]: Skipping validation for patch transform #90006E0406000015.0.4481.1005. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:657]: Looking for patch transform: 90006E0406000015.0.4569.1506
1: 2746 2: 90006E0406000015.0.4481.1005 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0406-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0406000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0406-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:657]: Skipping validation for patch transform #90006E0406000015.0.4569.1506. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:657]: Looking for patch transform: 90006E0406000015.0.4433.1507
1: 2746 2: 90006E0406000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0406-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0406000015.0.4433.1507 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0406-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:658]: Skipping validation for patch transform #90006E0406000015.0.4433.1507. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:658]: Looking for patch transform: 90006E0406000015.0.4505.1008
1: 2746 2: 90006E0406000015.0.4433.1507 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0406-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0406000015.0.4505.1008 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0406-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:658]: Skipping validation for patch transform #90006E0406000015.0.4505.1008. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:658]: Looking for patch transform: 90006E0407000015.0.4569.1506
1: 2746 2: 90006E0406000015.0.4505.1008 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0406-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0407000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0407-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:658]: Skipping validation for patch transform #90006E0407000015.0.4569.1506. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:658]: Looking for patch transform: 90006E0407000015.0.4420.1017
1: 2746 2: 90006E0407000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0407-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0407000015.0.4420.1017 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0407-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:659]: Skipping validation for patch transform #90006E0407000015.0.4420.1017. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:659]: Looking for patch transform: 90006E0408000015.0.4481.1005
1: 2746 2: 90006E0407000015.0.4420.1017 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0407-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0408000015.0.4481.1005 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0408-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:659]: Skipping validation for patch transform #90006E0408000015.0.4481.1005. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:659]: Looking for patch transform: 90006E0408000015.0.4569.1506
1: 2746 2: 90006E0408000015.0.4481.1005 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0408-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0408000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0408-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:660]: Skipping validation for patch transform #90006E0408000015.0.4569.1506. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:660]: Looking for patch transform: 90006E0408000015.0.4505.1008
1: 2746 2: 90006E0408000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0408-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0408000015.0.4505.1008 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0408-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:660]: Skipping validation for patch transform #90006E0408000015.0.4505.1008. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:660]: Looking for patch transform: 90006E0408000015.0.4454.1004
1: 2746 2: 90006E0408000015.0.4505.1008 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0408-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0408000015.0.4454.1004 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0408-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:660]: Skipping validation for patch transform #90006E0408000015.0.4454.1004. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:660]: Looking for patch transform: 90006E0409000015.0.4569.1506
1: 2746 2: 90006E0408000015.0.4454.1004 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0408-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0409000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0409-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:661]: Skipping validation for patch transform #90006E0409000015.0.4569.1506. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:661]: Looking for patch transform: 90006E0409000015.0.4420.1017
1: 2746 2: 90006E0409000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0409-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0409000015.0.4420.1017 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0409-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:661]: Skipping validation for patch transform #90006E0409000015.0.4420.1017. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:661]: Looking for patch transform: 90006E0C0A000015.0.4569.1506
1: 2746 2: 90006E0409000015.0.4420.1017 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0409-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0C0A000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0C0A-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000
MSI (s) (10:20) [15:16:59:072]: Transforming table Error.
MSI (s) (10:20) [15:16:59:072]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:072]: Transforming table Error.
MSI (s) (10:20) [15:16:59:072]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:072]: Transforming table Error.
MSI (s) (10:20) [15:16:59:072]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:073]: Transforming table Error.
MSI (s) (10:20) [15:16:59:073]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:073]: Transforming table Error.
MSI (s) (10:20) [15:16:59:073]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:073]: Transforming table Error.
MSI (s) (10:20) [15:16:59:073]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:073]: Transforming table Error.
MSI (s) (10:20) [15:16:59:074]: Transforming table Error.
MSI (s) (10:20) [15:16:59:074]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:074]: Transforming table Error.
MSI (s) (10:20) [15:16:59:074]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:076]: Transforming table Error.
MSI (s) (10:20) [15:16:59:076]: Transforming table Error.
MSI (s) (10:20) [15:16:59:076]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:076]: Produkt: Microsoft Lync 2013 -- Das Entfernen ist fehlgeschlagen.
MSI (s) (10:20) [15:16:59:077]: Das Produkt wurde durch Windows Installer entfernt. Produktname: Microsoft Lync 2013. Produktversion: 15.0.4569.1506. Produktsprache: 0. Hersteller: Microsoft Corporation. Erfolg- bzw. Fehlerstatus der Deinstallation: 1603.
MSI (s) (10:20) [15:16:59:079]: Attempting to delete file C:\Windows\Installer\bfb5a2.mst
MSI (s) (10:20) [15:16:59:085]: Deferring clean up of packages/files, if any exist
MSI (s) (10:20) [15:16:59:085]: Attempting to delete file C:\Windows\Installer\bfb5a2.mst
MSI (s) (10:20) [15:16:59:085]: Unable to delete the file outside of the engine. LastError = 2
MSI (s) (10:20) [15:16:59:085]: MainEngineThread is returning 1603
MSI (s) (10:4C) [15:16:59:089]: RESTART MANAGER: Session closed.
MSI (s) (10:4C) [15:16:59:089]: No System Restore sequence number for this installation.
=== Protokollierung beendet: 24.11.2014 15:16:59 ===
MSI (s) (10:4C) [15:16:59:090]: User policy value 'DisableRollback' is 0
MSI (s) (10:4C) [15:16:59:090]: Machine policy value 'DisableRollback' is 0
MSI (s) (10:4C) [15:16:59:090]: Incrementing counter to disable shutdown. Counter after increment: 0

2014/11/24
14:49:36:136::[4844]
Error: Product
is not installed, therefore transition to
MMode is unsafe
for product: LYNCENTRY
Type: 27::InstalledProductStateCorrupt.
2014/11/24
14:49:36:136::[4844]
Not showing message because suppress modal has been
set. Title:
'Setupfehler', Message:
'Diese Produktinstallation wurde besch..digt. F..hren Sie Setup erneut von der CD, DVD oder einer anderen urspr..nglichen Installationsquelle aus.'
From the snippet of the log, it appears that the product installation has been corrupted. Probably, try to repair it from Control Panel first and then test the command again?
Also, is it Microsoft Lync Basic 2013?
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Lync 2013 Clients in Child Domain Log "The server returned HTTP status code '403 (0x193)' with text 'Forbidden'."

Hey All, I am really stumped on this one.
Environment - Is using split DNS
Forest Root Domain - Contains new Lync 2013 Server Standard, ADDS, DNS, Enterprise CA, Workstations
Clients in this domain connect and work beautifully. No errors.
Child Domain - ADDS, DNS, Workstation, Lync 2013 client
Client autodiscovers, and then asks for a password. Enter the password and this comes up...
Can't sign in to Lync, You didnt get signed in, It might be your sign-in address or logon credentials.. blah blah blah"
Client log shows
Error:
There was an error communicating with the endpoint at 'https://domainlync13srv.Domain.net/WebTicket/WebTicketService.svc'.
The server returned HTTP status code '403 (0x193)' with text 'Forbidden'.
The server understood the request, but cannot fulfill it.
As far as i can tell certificates are correctly configured with all the SAN's possible in my forest. The user is correctly set up in Lync control panel. Autodiscovery seems to be working as it should. EWS is working correctly.
Repaired client, removed cached creds, has all lync 2013 updates no dice
Thank you all!

I am an IDIOT.
I did not prepare the child domain with the LYNC setup tool. Logged on to a file server in the child domain with domain admin rights and sure enough the setup said the domain was "partial". Ran the setup and bam it all started working.

Lync 2013 client ews has not fully initialized

Hello
I have Lync 2010 server and Lync 2013 client. whenever Lync 2013 client logs in from outside(external) I get a exchange authentication pop up. and when I checked the status of lync - it says ews is not fully initialized. lync 2013 client works fine
from inside. If I use lync 2010 client from outside than it works fine, no pop up and ews status is ok. so I know that my TMG rules are accurate but something wrong with lync 2013 client itself. I have upgraded the client to the latest update.
Also I have tried various combinateion of this below registry fix without any success.
also Microsoft remote connectivity analyzer test is clean. no errors.
http://uclobby.com/2014/01/03/lync-client-2013-ews-has-not-fully-initialized/
any thoughts?
thanks

Hi
Can you try clearing the user local cache SIP folder who logs in externally and see the results
User\App Data\Microsoft\Office 15\lync\SIP
Is your SIP domain different from your domain name
If it is so you can try by adding the SMTP Domain as trusted using the following cmdlet:
reg add HKLM\Software\Policies\Microsoft\Office\15.0\Lync /v TrustModelData /t REG_EXPAND_SZ /d <SMTP Domain> /f
If it is for multiple users you can also try the below article
http://technet.microsoft.com/en-us/library/gg398920.aspx
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com Thanks Sathish
(MVP)

Lync 2013 client and mobile

Dear All Hello,
i am having one very strange issue, I setup lync 2013 certficate all thing okay. We can login into lync 2013 client to lync 2013 server without any issue using PC but same login if i try to login into mobile having anrorid or windows phone it fais and its
pop up message we cannot sign you in please check your account info and try again.
We just created user using Enterprise voice optin, checked mobility is enabled. External url is configured.
Any body can refer if something is missing. I havenot updated any cu for lync 2013.
If i run Test-CsUcwaConference or Test-CsMcxP2PIM for mobiliity i get following error. I havneot done any update nor any tool as most of article are refering for lync 2010.
No response received for Web-Ticket service.
Inner Exception:The content type text/html; charset=utf
the response message does not match the content type of
binding (text/xml; charset=utf-8). If using a custom en
be sure that the IsContentTypeSupported method is imple
properly. The first 1024 bytes of the response were:
'<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//E
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<title>IIS 8.5 Detailed Error - 500.0 - Internal Server
Error</title>
<style type="text/css">
<!--
body{margin:0;font-size:.7em;font-family:Verdana,Arial,
a,sans-serif;}
code{margin:0;color:#006600;font-size:1.1em;font-weight
.config_source code{font-size:.8em;color:#000000;}
pre{margin:0;font-size:1.4em;word-wrap:break-word;}
ul,ol{margin:10px 0 10px 5px;}
ul.first,ol.first{margin-top:5px;}
fieldset{padding:0 15px 10px 15px;word-break:break-all;
.summary-container
fieldset{padding-bottom:5px;margin-top:4px;}
legend.no-expand-all{padding:2px 15px 4px 10px;margin:0
-12px;}
legend{color:#333333;;margin:4px 0 8px -12px;_margin-to
font-weight:bold;font-size:1em;}
a:link,a:visited{color:#007EFF;font-weight:bold;}
a:hover{text-decoration:none;}
h1{font-size:2.4em;margin:0;color:#FFF;}
h2{font-size:1.7em;margin:0;'.
Inner Exception:The remote server returned an error: (5
Internal Server Error.

Let ensure the mobile client can connect fine
http://blogs.technet.com/b/nexthop/archive/2012/02/21/troubleshooting-external-lync-mobility-connectivity-issues-step-by-step.aspx
Also we can use the Lync connection analyzer tool for Mobile scenario and test
http://blogs.technet.com/b/nexthop/archive/2013/02/08/the-new-lync-connectivity-analyzer.aspx
Please remember, if you see a post that helped you please click ;Vote As Helpful" and if it answered your question please click "Mark As Answer" Regards Edwin Anthony Joseph
Great follow up thanks!.
Seems i am near to solution.
I used web site url https://testconnectivity.microsoft.com it pass all test,
When i use to test using tool it goes to my local fqdn and says unable to resolve.
An error occurred while sending the request.
The remote name could not be resolved: 'lync1.hosting.mydomain.local'
When i open this url lyncdiscover_contoso.com it give both internal and extral url.
Which is this {"_links":{"self":{"href":"https://lync1.hosting.mydomain.local/Autodiscover/AutodiscoverService.svc/root?originalDomain=haxxess.com"},"user":{"href":"https://lync01.externaldomain.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=external.com"},"xframe":{"href":"https://lync01.externaldomain.com/Autodiscover/XFrame/XFrame.html"}}}
I am using lync 2013, with no tmg for publishing, internal web servie name is empty overrite and extranal is lync01.externaldomain.com
So as article says if i see internal url If the internal web services URL is identified, the web publishing rule is incorrect and is bridging the connection to port 443
instead of port 4443 for the Lync external web services.
Where do i have to change this in topology under web service. can you please guide this last phase.

Lync 2013 Client Can't Expand Distro Group (externally)

I have a Lync 2010 FE and Edge server with the web servcies being published via UAG 2010. I am testing the Lync 2013 client and the DG (distro group) expansion is failing externally. I get the error in the client "Cannot use the distribution
group service becasue the service address is incorrect, although the service is available. Contact your...." Distribution group expansion works fine externally with the 2010 client. The web servcie address for DG Extneral does work via the web
browser as expected. Any ideas?
Thanks

Did you migrate from Lync server 2010 to Lync server 2013?
If so, please check you have create DNS record for the Lync server 2013 external web service point to the NATed public IP address of Lync Front end server.
Check whether the internal web service for distributed group works.
Check whether ABS for Lync 2013 works.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Lync 2013 client - part of Office 2013 Pro Plus - unable to edit or remove picture, option is grayed out.

Hi Team,
Lync 2013 client - part of Office 2013 Pro Plus - unable to edit or remove picture, option is grayed out.
Using Exchange 2010 Server and Lync 2010 Server at the back. To the best of my knowledge, this option is only available when using Exchange 2013 rather than Ex 2010.
Can somebody confirm this as I am not 100% sure about it.
Appreciate your help. Thanks
Muhammad Nadeem Ahmed Sr System Support Engineer Premier Systems (Pvt) Ltd T. +9221-2429051 Ext-226 F. +9221-2428777 M. +92300-8262627 Web. www.premier.com.pk

Hi,
The photo precedence in Lync 2013 is high-resolution photo from Exchange 2013 -> Photo from web address -> Active Directory photo. The "Edit or Remove Picture" button is available if you integrate Lync Server 2013 with Exchange 2013.
Since you are Lync server 2010 and Exchange 2010, you can choose the following two options:
The thumbnailPhoto attribute on the user's object in Active Directory Domain Services
A URL configured by the user
More details:
http://blogs.technet.com/b/nexthop/archive/2010/11/22/microsoft-lync-2010-photo-experience.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

App V 5.0 Sequence - Lync 2013 Client

Hello,
Could you please help me find sequencing steps to virtualize Lync 2013 Client (Basic/Enterprise) using App-V 5.0 SP2?
Regards,
Srinivasa Prasad

Follow that link for advice on how to download Office click-to-run and convert it to an App-V package...
When I did this, I set the Product ID in the CustomConfig.xml file as ProPlusVolume and used ExcludeApp tags to exclude all apps except for Lync:
Access
Excel
Groove
InfoPath
OneNote
Outlook
PowerPoint
Project
Publisher
SharePointDesigner
Visio
Word
Here is the info on how to configure this file:
http://technet.microsoft.com/library/jj219426(v=office.15).aspx
I believe it is also possible to set the Product ID to Lync, but not sure of the exact value to set and I have not tried this myself. Bonus tip - when you deploy Lync 2013 virtually, the plugins automatically integrate with the locally installed copy of
Outlook!
Dan Gough
UK App-V MVP
packageology.com
@packageologist
LinkedIn

Lync 2013 Client Not Display Numbers in Contact Card

Hi
I have a problem where Lync 2013 client connecting to Lync 2010 backend appears not download the contact list completely. Lync 2010 clients are all operating normally. On Lync 2010 client, you can view all contact details including Enterprise Voice
numbers and cell numbers for all users. However on Lync 2013 clients, Lync contact details for some users do not populate completely. In most cases, Enterprise numbers/Work Numbers/Mobile Numbers are missing. If the contact is pinned then the details
are retrieved.
In cases where Work/Voice/Cell numbers are not displayed, affected users is limited to making lync to lync calls only. The user can still dial the number and get through without any issues.
I have deleted and contacts cache on Lync 2013 but this has not helped.
Regards

Hi,
How about check the contact of “Outlook Test” user from the Lync 2010 client?
According to the second screenshot, since it’s an external account, the information will be limited.
Thanks,
Simon Wu
TechNet Community Support

Lync 2013 Clients prompting repeatedly for credentials for calendar data from outlook

Our Exchange server had crashed recently (nothing major) and a reboot of the CAS server resolved the issues. However since then all our domain computers with Lync 2013 clients are prompting for credentials for calendar data from outlook. We would but in
our domain credentials but it still asks. It would sometime ask once a day or sometimes repeatedly throughout the day.
I have look on the forums and tried fixes that included: editing IIS Autodiscover and ESW to use NTLM first , rebuilt lyncs cache in app data etc and none seems to resolve the issue. Any help would be appreciated.
Note: Our Lync 2013 environment is internal only. Only users on domain computers can access the service. We do use a proxy server here for internet but I do not believe Lync is going through the proxy since its internal to our network only. This is NOT happing
to our users with the Lync 2010 client.

Please update your Lync client with the latest version.
You can check the following KB:
http://support.microsoft.com/kb/2825630/en-us
November 7, 2013 update for Lync 2013 fix the issue Proxy authentication dialog box appears when you sign in to Lync 2013.
Lisa Zheng
TechNet Community Support

Lync 2013 client doesn't read proxy.pac file Lync exclusions

Hi all,
I have a very annoying issue where by the Lync 2013 client ignores the proxy.pac file exclusions set below:
(host == "lync.test.domain") || (host == "lyncdiscoverinternal.test.domain") ||
(host == "lyncwacdca.test.domain") ||
(host == "lyncwacdcb.test.domain") ||
(host == "lyncwebintdca.test.domain") ||
(host == "lyncwebintdcb.test.domain")
IE is set to use automatic configuration script of
http://proxy.test.domain:8083/proxy.pac This file can be reached through and IE browser, downloaded and it's syntax read.
If I set my proxy server and exclusions manually within IE9 then they are adhered to. That is Lync 2013 is able to read.
My thinking: that some application may be iterferring with Lync 2013 getting to
http://proxy.test.domain:8083/proxy.pac or reading in the exclusions set within the file.
If I enter https://lync.test.domain into the browser URL search field I can see that it is being sent straight out to the proxy as opposed to bypassing it.
Does anyone have an example of their proxy.pac exclusion set for Lync 2013 just in case my syntax is not looking the best.
Cheers

Update to this issue - solution was to move the proxy exclusions to the top of the proxy.pac
Outcome resulted in Windows WinHTTP processing the the Lync proxy exclusions prior to the Lync.exe firing during logon. I don't believe you would see this in a typical infrastructure. Since initially looking into this issue I have been
able to show through packet traces, large periods of latency in delivery of desktop profile items due to backend profile storage issues.
In eddition this moving the exclusions to the top of the pac file I made use of substrings. I don't believe the use of substrings is any better or worst, but just easier for others to understand what the exclusion allows specifically.
Example of pac exclusion now:
if (url.substring(0,39) == "http://lyncdiscoverinternal.testdomain.") { return "DIRECT"; } //matches 31 characters including last . or period
I entered similar entries for all required exclusions. The result was Lync signing in within 6 seconds as opposed to the 40 second (through the user of legacy SRV records).

Schedule a meeting via Lync 2013 client

Hi All,
quick run down of my set up,
Exchange 2013 SP1 (no UM) and new installation of Lync 2013 FE with Feb 2015 cumulative updates (no Ent voice )
haven't integrated Exchange with Lync.
my problem is when i try to schedule a meeting with a colleague via Lync 2013 client it says "no free/busy information could be retrieved and if i let it stay open for 5 min it will come up or unless I unselect and reselect the user the information
comes up.
any idea what's causing thus and how to fix it?
Thanks in advance

Not sure of a fix, but Michael LaMontange posted a workaround for it:
http://realtimeuc.com/2013/04/no-free-busy-when-scheduling-meeting-from-lync/
Some other thoughts here:
http://www.doitfixit.com/index.php?option=com_content&view=article&id=82:no-freebusy-information&catid=34:exchange-2010&Itemid=53
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

"Collect Logs Button" available in Lync 2013 client?

In the Lync 2010 client I was able to enable a "Collect Logs" button for gathering logs pertaining to voice quality.
http://blogs.technet.com/b/nexthop/archive/2010/12/10/collectlogs.aspx
I've looked everywhere and can't find any references for this option in the Lync 2013 client. Can anyone confirm if this has been removed from the 2013 client? Or are there different settings to turn it on for 2013 clients?

It is not listed in the Lync Server 2013 Client Policies, so I am afraid this feature is not there.
Lisa Zheng
TechNet Community Support

PPT Error in lync 2013 Client

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