PPT import error.

I get question marks instead of images when importing from a PPT file set up on a PC.  Why does this happen and is there anyway to fix this?  Normally the slides import normally and all of the images appear but every now and then this error occurs.

Hello,
Welcome to Adobe Forums !
Can you please check the exact version of Adobe Captivate installed on your computer (Go to Help > About Adobe Captivate) ?
Are you using Mac or Windows ?
If you are using windows then try running Captivate as admin and then test the same behavior .
Please make sure that the files which you are importing must be saved on a local computer and not on any network drive.
Thanks
Himanshu

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