Pptx slide background stops displaying in the middle of the course

I'm working in Captivate 7 and started by creating the project from a powerpoint presentation. I'm adding audio and highlight boxes. That's it, no branching, no advanced actions. The project is only 16 slides long, then on slide 8, for no apparent reason, the slide background disappears when I preview the slide, making it impossible to add highlight boxes to the background. The slide background also does not display if I preview the next 5 slides.
Any ideas?
The setting for this slide are not different from previous slides. I've attempted to update the presentation, but that has not worked.

Hi ,
Can you please share you pptx or cptx file with us to investigate the issue.
You can share your file through mail([email protected]). or dropbox.
Devraj

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Pptx slide background stops displaying in the middle of the course

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