PRE 8 and/or PRE 9 Preview Window set in & set out point buttons won't work on my desktop computer.

On my deskotp machine, the set in & out buttons don't do anything.  I have to manually drag the pointer to the current time indicator.  The situation is identical on either version 8 or 9.  On my lapotop, as they should, the set in & out buttons work instantly to move the set in or out points to where ever the current time indicator is.
The laptop is a Dell Core 2 Duo with 2 Gigs of RAM, the desktop is a Core 2 Quad with 4 Gigs of RAM.  Both are Windows XP SP3,  Anyone have any ideas?

By "Preview Monitor," I assume that you mean the Source Monitor, accessed when you Dbl-click on the Clip in the Project Panel, to Trim it. Is that correct? You are then using the I key (eye) and the O key (oh) to set the In & Out Points there, correct?
If so, I cannot imagine that your desktop has had those two keys re-mapped, as sometimes happens with the modifier key shortcuts, where some program that loads at bootup will remap certain keystroke combos for itself, and then when one launches PrE, those keystrokes are still assigned to another program, though it is not running.
Does the keyboard on your desktop rely on a driver to function properly? Almost all wireless keyboards, and most "custom" keyboards do, while most USB, and similar, plain-jane keyboards do not. If it does have a driver, I would check for a newer one. If none are available, I would then reinstall the driver that came with the keyboard - test.
Otherwise, I am at a loss to explain why the I & O keys do not set the In & Out Points in the Source Monitor, as they do on the laptop.
Good luck, and maybe others will have seen this behavior, and can help you.
Hunt

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