Pre Connects to Exchange, Does Not Sync Data

The subject line says it all... I've tried deleting and re-adding accounts, powering the unit off and on, etc.
I'm fairly certain it's connecting to the server, it's just not doing anything once it connects.
Any help would be appreciated.
David
Post relates to: Pre p100eww (Sprint)
This question was solved.
View Solution.

I was told first that I needed to upload the SSL certificate in order to get the EAS to work with my companies Outlook web server.
That didn't work and was told that they/palm were aware of the issue and that they were working on a fix.
Not sure if they are going to resolve this tomorrow or after I take my pre back to sprint 27 days? They couldn't say.

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My problem is that since I update my iphone 4s ios 8 and then restore it and when I connect to itunes does not sync my music only applications

my problem is that since I update my iphone 4s ios 8 and then restore it and when I connect to itunes does not sync my music only applications

I had a similar issue and I was told that my iTunes match was on.
I had to disable iTunes match on my iPhone.
Following which - after you plugged in your iPhone to iTunes, select your iPhone on iTunes menu. You should see a summary page of your iPhone where it provides options to update or restore. On the bottom there should be an option to select "sync only selected music/playlists". I can't remember the exact wording. Once that's been checked, select your iPhone's music tab and it should allow you to select the music playlists you want to sync.

IPhone sync to exchange server calendar does not sync any longer, mail is no problem.

Hi we are running Exchange 2003 and we suddenly discovered some users now cant get their calendar to sync. If we add anything in outlook it wont show up in the iphone and it is the same the other way around.
We done total reset on the phone, switched the phone to a htc mini and tried that same problem there the calendar does not sync. this is only happening for about 5 users out of 150 users. I have tried reset the profile in outlook.
I dont know where to start looking to solve this issue. Hope anyone can shed some light here

Hi,
Please try to collect IIS log and then use "activesync" as keyword to have a search.
Also we can use logparser to analyze the log.
http://technet.microsoft.com/en-us/scriptcenter/dd919274
Besides, please try to test if the issue would occur when we use those problematic iphone to sync with working user's mailbox.
Xiu Zhang
TechNet Community Support

Phone does not sync w/exchange. When is this going to get fixed? My smart phone is now a dumb phone?

The iphone does not sync with exchange even after apple says the new upgrade addresses calendar issues. When is this going to be fixed? My smart phone is now dumb?
<Edited by Host>

Sorry, quite right. My note was not helpful, just plain frustrated. the sync does not hold. So the phone keeps trying to establish the synchronization. Thus, it zero's out the emails and intermittently does not hold the calendar, the phone shows the calendar unchecked. When you manually recheck the calendar it begins to sync. There was quite a lot of blogging about the issues of exchange and the iphone. Also contacts will revert to telphone numbers only with the name of the individuals disappearing. After sync is restablished everything looks normal and then when it losses synchronicity, it starts all over again. It is happening as I type. There were a nbr of user suggestions about how to maintain stablility with synchronicity. However, none of the issues resolved the matter. I have spoken with my IT department. What settings do you have for exchange....what version of exchange. I also heard the apple dismissed its chief overseeing this aspect of the iphone 5 because of the issues.
Apple is very unhelpful....

TS3999 I have a macbook Pro which had Mobileme. I have joined ICloud, but my Calendar does not sync. How do I fix this? I do not see an ICloud Icon on my laptop and the software is updated.

I have a macbook Pro which had Mobileme. I have joined ICloud, but my Calendar does not sync. How do I fix this? I do not see an ICloud Icon on my laptop and the software is updated.

This is the situation with Snow Leopard and existing iCloud accounts:
You will be able to access email and calendars on the iCloud website at http://icloud.com provided your browser is reasonably up-to-date.
You will not be able to sync contacts or bookmarks from a pre-Lion Mac.
You will be able to enter the server settings for email manually in the Mail application and access your email.
You will not be able to sync your calendars directly.
Some people have been able to set up calendar syncing by using the method detailed here - this is an unsupported hack and may not be reliable, and may stop working at some future point.
Address Book won't sync: this page has a convoluted hack to make it sync which has been reported as working (and as not working by others). I've not tried it.
There are a couple of alternative syncing services you might like to consider, though they're not particularly cheap:
Soho Organizer can sync Calendars and Contacts with iCloud on Leopard, Snow Leopard and Lion. A single user licence (multiple machines allowed) is $99.99.
Fruux syncs Calendars, Tasks and Contacts beetween a wide variety of devices (not using the iCloud server) including Snow Leopard and above, Windows Outlook and Thunderbird, Linux Thunderbird, and iOS and Android devices - see their compatibility chart (click the blue 'i' for a caveat about Snow Leopard). It's free for one user, two shares, two devices; above that pricing starts at €4 per month.
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After having the Apple Store migrate all my data and programs from an older iMac to a new iMac 27" my iPhone does not sync. After connecting the phone it begins and goes to about steps 3 or 4 and then the "apple" appears indicating it is finished - however new pictures have not been transferred to the phone and updates for apps have not happened. Any ideas?

Your music/movies, etc will only be where you put them.
Copy everything fom your old computer or your backup copy of your old computer to your new one

IPhone wired sync - calendar does not sync

Hi - I have given up on mobileme.
However I have a problem when I go into itunes/info. I can set the calendar for sync "all calendars", however when I hit apply the calendar sync button clears and does not sync.
I have tried a few things without joy:
- rebooted phone (mobile me is disabled - account deleted)
- removed syncfolders
Any ideas what is causing the "wired sync" not to work ?

Hi repeated issues with data inconsistency errors with contacts. I tried all the fixes highlighted which would fix it for a few days and then it would return.
Plus I have a lot of shared calendars - as mobileme does not support updating over the air for anything other your own calendar I had to connect to the apple anyway.
I live in hope !

HT1386 my iphone does not sync with itunes on my second authorized computer, please help. i changed the first authorized computer in May 2012 and have been using the second authorized computer since then but it cannot sync - please help!!

my iphone does not sync with itunes on my second authorized computer, please help. i changed the first authorized computer in May 2012 and have been using the second authorized computer since then but it cannot sync - please help!!

"I was thinking I would just connect my iPhone and all of my music and other stuff would transfer to the new computer. "
Not true. The music and pic sync is one way - computer to iphone. The only exception is itunes purchases. Without syncing: File>Transfer Purchases
You really should transfer everything from the old computer, or your backup copy of your computer. Since you do not have access to the old computer, then use your backup copy of the old computer.
If for some reason you have failed to maintain a backup copy of your computer ( not good), then you would have to transfer itunes purchased as described earlier. Any other itunes content would be lost.
You can e-mail photo library pics to yourself, but they will not be of the original quality.
Before syncing, enter at least one unique contact and calendar entry on the computer. When you first sync, then you should get the option to merge the data.

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Since I did the upgrade on my iphone to IOS 7.0.3 when I connect to iTunes to sync my latest playlist and music that I have downloaded everything else is syncd but the music does not sync. All the same boxes are ticked as per usual to sync the music on iTunes.
My ipad syncd the music perfectly so must be about the IOS 7.0.3 upgrade I did on my iphone 5S.
Must be a setting on my iPhone that has changed with the upgrade .............. Help

I link to it in th epost above yours.
http://www.iphonehacks.com/2013/09/download-itunes-11-1.html
Scroll down to;
Then click Mac, or whatever one is applicible to you.
Be warned though. After synced, successfully, with iTunes 11.1, i ended up with over 10GB's of 'Other' data on my iphone. I had to do a factory reset (From iTunes/iPhone/Summary). It's been a pain in the ***, but it all seems fine now. But it has taken me hours. An di now have a headache.
Also, a factory reset will remove ALL your data, and i mean EVERYTHING! You've spend the rest of the day putting everything back the way you like it, and setting up all your setting again.
Pain in the ***.

My icloud account does not sync with my iphone 4s. My contacts do not show up on icloud and I do have "contacts" turned on to backup

My icloud account does not sync with my iphone 4S. My contacts do not turn up on icloud and I do have "contacts" turned on in my phone.

Unchecking them won't help, it will only hide them from view. The issue you're running into is that iCloud doesn't sync contacts from non-iCloud accounts like your exchange and Yahoo accounts. In order to sync these with iCloud, you would need to copy them to the iCloud account and then disable contact syncing with these other accounts. (If you didn't disable contacts syncing with these accounts, you would see duplicates of these contacts on your phone -- one from the external account, and one from iCloud.) If you want to do this, do the following:
Go to Settings>iCloud, turn Contacts to Off, choose Delete from My iPhone when prompted (any iCloud contacts will still be in iCloud).
Download the app My Contacts Backup. (If you have more than 500 contacts to transfer from your other accounts you will need the “Pro” version.) Use the app to back up the remaining contacts on your phone (from the other accounts) as a vCard attachment to an email that you send to yourself. Confirm that you have received the email before proceeding to step 3.
Go to Settings>iCloud and turn Contacts back to On.
Go to Settings>Mail,Contacts,Calendars>Default Account (in the Contacts section), and confirm that this is set to iCloud.
Go to Settings>Mail,Contacts,Calendars…tap your Yahoo and your exchange account and turn off contacts syncing with these accounts. This will remove the contacts from these accounts from your phone.
Open the My Contacts Backup email and tap the attachment to import the contacts from these accounts back to your phone, and to iCloud. All your contacts should now be in iCloud and be visible on icloud.com.

Is there a problem with FaceTime, can not connect. When dial it connects and drops. When friends are calling me they have calling message and I have connecting but it does not connect. Need help, face time is my life line.

Face time not working. When dialled it says connecting and drops immediately. When my friends calling it show connecting but it does not.
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There is a barely acknowledged issue. For Mac users Apple has released an update to the app, but for iOS users the recommendation is for users to update their ipad to the most recent operating system.
There may be a fix coming for iOS6 users (which seem to be many of those having problems) or there may not be. If your ipad isn't up to date then you can update it and see if that helps, or if you don't want to update then you may want to wait and see if there is either a fix or if it fixes itself.

Sync between MacBookPro and iPhone 3G does not sync properly. Calendars duplicate events but worse is that only contacts from Address book from letter T onwards sync. Any contacts on iPhone which are not on Mac are lost during sync.

Sync between MacBookPro and iPhone 3G does not sync properly. Calendars duplicate events but worse is that only contacts from Address book from letter T onwards sync. Any contacts on iPhone which are not on Mac are lost during sync.
Solutions?

No, I never really found an easy solution. I believe it is an issue with some corruption in the iTunes database on the specific device. In my case, both my iPad and iPhone now show duplicate stream songs if viewed through iTunes on my Mac, but they show different songs. A couple years ago I had a similar issue on my iPhone, and Apple support suggested I back up the phone, completely reset it, and then restore it from the backup. It did work, so I imagine it would probably work for my current issues with the iPhone and iPad. But resetting and restoring an iPad or iPhone always makes me a little nervous that something will get lost. When I did reset/restore the iPhone, I do have to say, the restore process was 100% perfect and I did not lose any data at all even though Apple support said I might. If you try to go that route, I would suggest backing the device up both to a computer through iTunes, and to the iCloud so that you have a double backup.
None of this really resolves the issue with how the iTunes databases are becoming corrupted on the apple devices though, so it is very likely to happen again until they fix it. I have been unable to determine if there were any specific actions or conditions which caused the corruption to happen in the first place.
Might be worth another call to Apple support, or dropping in the local Apple store if you have one near by.

ICal on MacBook Pro does not sync to other devices

I'm lost ... we have an iMac (10.8.3), a MacBookPro (10.7.5) 3 iPads (1/5.1.1 - 2/6.0.2 - Air/7.0.4) and an iPhone (6.1.3) syncing calendars via iCloud. Everything works great EXCEPT when we enter an event in iCal on the MBP .... it does not sync to the other devices. Entries on all other devices sync fine to all others, but not when they're made in iCal on the MBP, these will only show up on the MBP. I've compared settings of the iMac and the MBP and all seems fine. I'm at a loss and have no idea where to look or what to do to resolve this. Is there anyone here who can point me in the right direction? Thank you very much!
P.S.: not sure whether I should post this in this iCloud community or whether I should post it in an iCal community. Sorry.

Open iCal on your MBP and go to iCal>Preferences>General and make sure the Default Calendar is set to an iCloud calendar and not and On My Mac Calendar. If it is set to an iCloud calendar, try adding any missing events from the calendar on your MBP to the calendar on icloud.com. Once all the MBP events are on the calendar on icloud.com, go to System Preferences>iCloud, uncheck iCal (Calendar), choose Delete from Mac (they will still be in iCloud), restart your Mac, then go back and check iCal (Calendar) again.
If events added to your MBP still don't sync to iCloud, go to System Preferences>iCloud, click Sign Out, choose Delete at all of the prompts, restart your Mac, then go back and sign back in. (This deletes the account and iCloud data from your Mac, but not from iCloud. Your data will reappear on your Mac when you sign back in.)

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Hi,
For some strange reason our Exchange 2007 (latest SP) does not sync the calendar on one of our 2G iPhones setup with Exchange.
Strangely, both the Address Book and the Mail app syncs perfectly.
Anyone else experienced this?

I have the same problem since IOS 8.0.2 on an IPHONE 5 , my Exchange account updates fine on Email, as do other Email services. But the Calendar does not, I've also tried Push or Fetch but it does not seem to matter. Gmail Calendar does not have the same problem and updates fine.
My alternative is, within Calendar select "CALENDARS" (botom center), with al options checked , pull the screen down for a refresh and missing Exchange Appointments will apear.
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Pre Connects to Exchange, Does Not Sync Data

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