Pre-installed Office Product Code?

Hello,
Recently got a new iMac at work with Office '11 installed. It's asking for product code, but I can't find it anywhere and my boss says he never received and email with the code. Is it hiding somewhere I don't know about?
Thanks all,
Dustin

Call AppleCare. If it came preinstalled, they'll give you steps to recover the code.

Similar Messages

Lost pre-installed office for mac cd

Hi all,
I bought my macbook pro with pre-installed office. I don't think it ever came with the office cd. If it did come with it, I cannot find it anymore.
How can I go about finding my serial for it?
I'm on 24 days of the trial after my re-install I re-installed mac office off a colleagues cd in case you were wondering.
Thanks
M

If your Mac came with Office pre-installed for a 30-day trial period (as my 2006 MacBook Pro did), you can use your install CDs/DVDs to reinstall it. When I sold my old MacBook Pro I did just that for the new user, installing all of the trial products (I think that Filemaker was another).
Just find your install discs that came with your Mac and choose to install just the "extras," I believe. Then you'll have the trial version back.
This probably won't help you - just let you know why your Mac may have come with Office pre-installed and where to find it.
I'd just buy the 2011 version from a reputable dealer (not MS, they charge more than $40-50 more than you can find it elsewhere)
Regards,
Clinton

I deactivated ps9 as I bought ps12, new owner of ps9 say they cannot install as product code has been deactivated, thought I had to do this to enable installation on another pc! How does new owner get ps9 installed?

Can anyone tell me how new owner of my ps9 can install on their computer? I deactivated it but they say it cannot be installed as product code says it has been deactivated but thought i had to do this to enable install on another pc?

You'll need to visit the Photoshop Elements forum where the experts there can better answer your questions.

How to apply an Outlook 2013 Open license to a pre-installed Office Home and Business 2013 installation for Email Auto Archiving functionality

We're deploying new Dell pc's.
Unfortunately we have a large existing install base of Office Home and Business in the field due to customers buying Office bundled on Dell machines. Buying Open License Outlook licenses is more cost effective than upgrading to Office Pro Plus for all
these users and is our preferred path. We aren’t sure how to apply these Open License Outlook licenses since the Home and Business installations work off a single license key for all the applications

Hi,
Isn't the Office bundled on Dell machines already activated?
If it's the OEM version that has been installed on the machines and you want to use retail product keys to activate the Office, it's not possible. You will need to uninstall the OEM version and install the retail version.
You can check the OEM licensing system here:
http://www.microsoft.com/OEM/en/licensing/productlicensing/Pages/office-2013-licensing-packaging.aspx
To find more help about OEM depolyment, I should recommend you to get contact with the OEM Reseller Support System
http://www.microsoft.com/OEM/en/Pages/contactus.aspx
If I misunderstood anything, please feel free to post back.
Regards,
Melon Chen
TechNet Community Support

Where can I find the Product Code for Windows Office Home Edition after a recovery? Without disk.

I had to conduct a Factory Recovery on my notebook. Everything loaded correctly. When I opened Windows Office Home Edition it asked for a product code. I don't know where that is located, it came already installed on the computer. I looked through the original paper work that came with the laptop and can't find any information.
Please help, I have much work to do.

If it came pre-installed as the full version, then you should have received the product code with your paperwork when you purchased the notebook. Unfortunately there is no way to recovery the product key from the previous version of Windows that you had installed.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Win 8 product key and a pre-installed Lenovo Ideapad Yoga 13, how to get it?

Hello
I live in Finland and I have read previously that these Windows 8 product keys are now linked somehow with motherboard´s BIOS systems, so we actually don´t need to know our product codes anymore.
Well, in some cases we do need to know them.
My Windows asked me once if I want to install a new version to get some new features, the same procedure can be launched by going to your Control panel, selecting System and selecting the top option where it says you could update to a new version to unlock new features.
This requires a 25-digit Windows 8 product key. Which we Yoga 13 owners do not have, as it is somewhere in the BIOS, hidden from us.
How can I give my product key to this field if I do not know it?
1. Called to Microsoft
I tried contacting Microsoft Finland about this, but their automatic phone service stated it was none of their concern as it is a pre-installed system, and therefore I need to contact Lenovo straight. I tried to get a person to talk to, but I got none. Always an automatic service. I called to their switch (is this the right word?) to ask if I could get a person to talk to, but the number she forwarded me to always got to an automatic robot, again.
2. Lenovo Customer support
Well, Lenovo directs customers to this forum from their customer service web page, so I hope some Lenovo employee can finally answer this question, please. I value customer service, and getting an answer from another forum using customer is not really customer service when they suggest using some 3rd party software to maybe get your windows 8 key with a method that may not be the most fancy way if asked from Microsoft. Lenovo Finland in Espoo (near Helsinki, contacts here: http://www.fonecta.fi/yritykset/Espoo/792365/Lenovo+Finland) has a phone number that hangs up every time you try to call it, I tried 4 times. This is getting awkward, you know.
Thank you,
- Tapio

When they ask for that key, they are expecting an upgrade key to something like Windows 8 Pro or addition of a Media Center Key. They don't expect you to use the same Key you are already using. It won't work.
Anyhow, take a look at this:
http://forums.lenovo.com/t5/Windows-8-and-8-1-Knowledge-Base/How-to-find-the-product-key-on-a-preins...

Feb/Mar 2015 Update: OneDrive for Business Error "Incompatible Office products are installed on your machine."

After Installing the Feb 2015 Updates for Office 2013 ProPlus via ClicktoRun, OneDrive no longer opens with the error message:
"Sorry, we can’t perform this action. Incompatible Office products are installed on your machine. If you have an administrator, please contact them for help. "
The eventviewer info is:
- <System>
<Provider Name="Microsoft Office 15 Alerts" />
<EventID Qualifiers="0">300</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-02-11T17:08:53.000000000Z" />
<EventRecordID>605</EventRecordID>
<Channel>OAlerts</Channel>
<Computer>BP-W-7DB824.raydon.com</Computer>
<Security />
</System>
- <EventData>
<Data>Microsoft OneDrive for Business</Data>
<Data>Sorry, we can’t perform this action. Incompatible Office products are installed on your machine. If you have an administrator, please contact them for help.</Data>
<Data>702089</Data>
<Data>15.0.4693.1000</Data>
<Data />
<Data />
</EventData>
</Event>
I have other office products on here including:
SharePoint Designer 2010
SharePoint Designer 2013
Microsoft PowerBI Designer Preview
and this is installed on Win 8.1 Enterprise
Kind of stumped what is causing this... I see KB2920798 mentions this error message is now added when cant open a document due to a mix of click-to-run and MSI install for office. I only have click to run for Office 2013 and the MSIs are only for
addons in excel (power query) and the additional Microsoft Software...
Anyone have ideas what is causing this and how to resolve?
I just finished applying March 2015 C2R updated on Office and the same issue recurred. This time I simply rebooted and it resolved. My best guess is it has something to do with a locked file that can't be updated but the Office Update installer
doesn't prompt to reboot.

I have the same problem. But I have Czech versions of the Word and OneDrive for Business ("OneDrive pro firmy").
I do not have the SharePoint Designer nor update KB2020798. I received KB2920746
on 11th February (plus other updates for Office, but any other for OneDrive for Business). Anyway,
uninstall of the KB2920746 doesn't help.
The error in Czech:
Microsoft Word
Je nám líto, ale tuhle akci nemůžeme provést. Na počítači máte nainstalované nekompatibilní produkty Office. Pokud máte správce, požádejte ho o pomoc.
P1: 702089
P2: 15.0.4693.1000
P3:
P4:
It helped me to unistall OneDrive for Business (Onedrive pro firmy) - displeasing solution,
right?;-(

I installed Office for Mac 2011 and excel doesnt work - product opens but neither new files or existing .xlsx files will open - error in libobjc.A.dylib

Other products in suite work - Word, Powerpoint but excel wont open any files. The error condition is:
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-05-16 21:53:44 +1000
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 14.1.4.111121
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x00005f8b
Blame Module Name: MBURibbon
Blame Module Version: 14.1.4.111121
Blame Module Offset: 0x000192d1
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Have tried re-installing office - the installer says its successful. Any helpful suggestions much appreciated.
km22

Thats good to hear..
Not sure if you know about the apple support videos available at http://www.apple.com/findouthow/mac/ to help the change over from windows to mac go as smoothly as possible..

How do I remove the pre-installed Microsoft Office software from my T61 running XP-Pro?

I've reviewed the Lenovo support item on uninstall instructions but it does not say how to get the software off of my hard drive. Here's the Lenovo item.
To properly uninstall Microsoft Office 2007 Trial from the Lenovo preload, the following applications must be removed.
2007 Microsoft Office System
Activation Assistant for the 2007 Microsoft Office Suites
Business Contact Manager for Outlook 2007
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office Small Business Connectivity Components
MS SQL Server 2005
MS SQL Server Native Client
MS SQL Server Setup Support Files
MS SQL Server VSS Writer
Uninstalling the Microsoft Office 2007 Office System will not remove all the components.
Uninstalling Business Contact Manager for Outlook will also uninstall MS SQL Server Components. During the uninstall routine, it will ask to delete the mail data file that contains the Business Contact Manager. Clicking OK, will remove the BCM, but not the SQL server apps, as the uninstall states.
From this point uninstall:
Activation Assistant,
MS Office 2003 Web Components
MS Office 2007 Primary Interop Assemblies,
MS Office Small Business Connectivity Components.
Then remove the MS SQL Server Components of server native client, server setup support files, and VSS writer.
Then remove the Activation Assistant shortcut from the desktop.
The first 3 apps listed are not installed because I have not run the activation assistant for the Office trial that came with the T61. Add/Remove programs has only these pre-installed apps:
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office Small Business Connectivity Components
MS SQL Server 2005
MS SQL Server Native Client
MS SQL Server Setup Support Files
MS SQL Server VSS Writer
Is the activation assistant one of them? I want to inactivate it because it is occasionally triggered somehow. Besides unintalling those preinstalled apps, I want to take all of the Office components off of my hard disk.
Add/Remove also has these apps but I'm thinking they are not part of Office -- please correct me if I'm wrong
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Web Publishing Wizard 1.52
FYI, I am using Lotus Suite and OpenOffice.
How do I tidy this up without creating more trouble? Thanks in advance for suggestions.

lunagirl wrote:
The first 3 apps listed are not installed because I have not run the activation assistant for the Office trial that came with the T61. Add/Remove programs has only these pre-installed apps:
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office Small Business Connectivity Components
MS SQL Server 2005
MS SQL Server Native Client
MS SQL Server Setup Support Files
MS SQL Server VSS Writer
Is the activation assistant one of them?
No, AFAIK should be listed as Microsoft Office Suite Activation Assistant
Rgds,
Ahti

I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?

In 2012, I bought Photoshop CS6 Extended (education edition) for Mac. Now I want to install it on my new Macbook. I have the correct serial number and product code, but I receive an error message: the software may be a false copy etc....What to do?

Here is a copy of the error
This means : Installation failed.
Verification of the Adobe Software failed
The product you want to install is no valid Adobe product and seems to be falsified.
HUgo
Op 29-aug.-2014, om 23:42 heeft Jeff A Wright <[email protected]> het volgende geschreven:
I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Hugo please turn off your e-mail signature.
If your serial number is listed as being valid at http://www.adobe.com/ then I would recommend obtaining a fresh copy of the installation files. You can find details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
To download a fresh copy of the installation files please see Download CS6 products.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6685617#6685617
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

How do i install office for mac 2008 to my new i mac which has no optical drive. I have the Office discs and product key

how do i install office for mac 2008 to my new i mac which has no optical drive. I have the Office discs and product key

You could purchase any commonly available external USB DVD/CD writer, such as the excellent LG brand units sold on Amazon, for about $30 US. I've used an LG writer for years to save wear and tear on my older Superdrive.

Re-install adobe creative suite 5.5 won't accept my product code

hello
I want to re-install adobe creative suite 5.5 on my mac but he don't accept my product code. The code has some letters in it and I can't type them in the boxes.
Caspar

that's not a serial number. Find your serial number quickly

Please uninstall and re-install this product Error Code 6

I have 7 users running single licenses of Adobe Acrobat X Standard and 5 users running a multi license version of Adobe Acrobat X Pro. between Wed 14/01/15 and Thursday 15/01/15 all of these products stopped working on all machines. All machines are windows 7 machines. They are throwing up
"Configuration Error"
Please uninstall and re-install this product.
Error code 6.
It then closes the program
When i run this product as an administrator the error message still appears but it allows the program to run. When i then close the program it does not close to process so the next time i open adobe it gives me the error message that the product is not licensed. I assume this is due to the product running in 2 instances.
I have tried:
un-installing the product,
i have currently set all my users to local admins to have a work around.
I have used the adobe clean up tool and removed everything i can think of to do with adobe.
I have re-registered the products
I have edited to permission and followed the guide for Error Code 16 as it was a similar problem.
None of the above has worked so far.
This is now a matter of urgency and any help would be appreciated.

Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Is it possible to install Lightroom 4.1 on more than one computer using the same product code?

is it possible to install Lightroom 4.1 on more than one computer using the same product code?

Yes, your license key is cross platform PC & or Mac you are allowed to have two current installations with one in use at any point in time. You can uninstall / install as many times as is necessary so long as you adhere to the limits.

Can't install beyond request for product code

I am sure it has been covered before but I do not find the answer. I am trying to load WinTen from .iso. Although instructions say we do not need a product code, I can not progress beyond the screen asking for one. If I leave it blank
I can not effect the <Next> key. If I insert anything, including the key for recovery, I am informed that the key does match. What now?

I am sure it has been covered before but I do not find the answer. I am trying to load WinTen from .iso. Although instructions say we do not need a product code, I can not progress beyond the screen asking for one. If I leave it
blank I can not effect the <Next> key. If I insert anything, including the key for recovery, I am informed that the key does match. What now?
My reply is lengthy, I am afraid. Please bear with me.......
1. MS is holding a big event to day at 9a.m Pacific time. It is possible that a new build of Windows 10 TP is going to be released, or even a Consumer Preview.
So, you might want to find out what is being said in the event first.
2. You are right. product key is not needed when one installs the Windows 10 TP.
That said, here are the generic product keys for Enterprise version and non-Enterprise version.......
Enterprise version : PBHCJ-Q2NYD-2PX34-T2TD6-233PK
Non-Enterprise version : NKJFK-GPHP7-G8C3J-P6JXR-HQRJR
3. Permit me to start from scratch regarding installing Win 10 TP.
It is strongly suggested that you either install it in a virtual machine or dual booting with your existing OS.
Please use the following download links to download the ISO file > then burn it to a bootable DVD and use the DVD to do a clean install.
Enterprise direct download link:
Windows
10 Enterprise build 9879 64-bit ISO image
Windows
10 Enterprise build 9879 32-bit ISO image
Non-enterprise download link :
http://windows.microsoft.com/en-us/windows/preview-iso-update?os=win10
How to burn iso to a bootable dvd:
There are more than one program doing the same job. I personally use Windows USB/DVD Download Tool. It is easiest.
http://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

Pre-installed Office Product Code?

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