Pre order? account manager?

I'm trying to pre order the iphone 6 PLUS but it says I must be an account manager. Only my dad and I have Verizon accounts and neither of us are the account manager. I put in our billing zip code and last 4 digits of social security hoping that would be the billing account password but it was not. We do not know the billing account password so how can I please change to account manager in order to pre order the Iphone 6 PLUS?

brittxo,
Oh no, sorry to hear you are experiencing service issues when you try to place your order. In order to place an order you would need to have an account setup as the account owner, if neither numbers are setup this way, please contact customer service to ensure you have full access of the account.
KarenC_VZW
Follow us on Twitter @VZWSupport

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How can i tell if i pre-ordered a movie

my daughter thinks she pre-ordered hunger games movie and says the $14.99 was taken off her gift card, but we cannot seem to be able to confirm the preorder. she wants to cancel the pre-order and manage pre-orders does not appear on my account page.

From the app's description in the app store.

Manage Pre-orders is not an option in View My Account

I would like to cancel a pre-order. The Help instructions say, "To cancel pending pre-orders, choose Store > View My Account, and click Manage Pre-orders." When I go to View My Account, 'Manage Pre-orders' isn't there. What do I do?

Yes, I clicked on the price in an odd way and discovered this. Apparently I didn't know that I wanted to buy my entire wish list one song at a time. Silly me, and I thought I had other things to do with my time. Guess I'll be spending a little estra time with apple feedback tonight too.

I do not have a 'Manage Pre-Order' tab on my accounts page, can anyone help?

Hi, have tried following instructions to manage pre-orders but cannot find the 'Manage Pre-orders' tab. Can anyone help please.
PD

You will only have a de-authorize all button if you have 5 machines authorized and you are only allowed to do this (on your own) once every 12 months. If you would like to de-authorize your old computers and have less than 5 authorizations you need to send Apple support an email requesting this.

HT5714 Is there another way to cancel pre-orders beside going on the computer? Every time I click on manage pre-orders it says I have an error.

Is there another way to cancel pre-orders beside on the computer? Every time I click on Manage Pre-Orders, it always say I have an error...

You've tried closing and re-opening iTunes and/or rebooted your computer and you have the latest version of iTunes installed ?
If you have then you could try contacting iTunes Support and ask them to remove the pre-order from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1725 i keep trying to download purchases but nothing is happening. i click the button a million times and it won't download. i also preordered an album before i had money on my account, and i've just put money on but it won't let the pre order download.

i am literally fuming over this.
First off. i purchased an album for preorder when i didnt have money in my account.
now i have money in my account and it wont fricking download. ive tried turning on automatic pre orders i've signed in and out ive done all that crap and it still just says purchased.
second, i can't download ANYTHING to itunes. i JUST purchased two new songs and it will not download them to itunes. i keep clicking on the little fricking cloud button but nothing happens. if itunes just took my money and wont give me my songs i am going to freak out someone please help me

Are you logged into her iTunes account using her Apple ID on the iPad? Settings>Store>Apple ID?
If you are, you could try restarting the iPad and try again, maybe that will reset everything - and maybe it won't. But, if you continue to get the message about contacting support, there may be a red flag that came up somewhere along the line - and the only way to resolve it may be to contact iTunes Support.

When I pre ordered my iphone 6 i was told I was going to get an additional 1 gig of data per month for a year. It even shows it on the receipt i received with the phone. When will I see that reflected on my account. I have had my new phone for a week a

When I pre ordered my iphone 6 i was told I was going to get an additional 1 gig of data per month for a year. It even shows it on the receipt i received with the phone. When will I see that reflected on my account. I have had my new phone for a week and used tons more data than usual and am hoping that will save me this month.

concretedonkey, I'm glad you were able to take advantage of this offer when you ordered your new iPhone 6. I can certainly review your account to ensure this was added for you. Please reply to the direct message I have sent you.
AndreaS_VZW
Follow us on Twitter @VZWSupport

How do I set up two separate iTunes accounts on one MacBook Pro in order to manage the wife's iPhone and my iPhone? Can this be done?

How do I set up two separate iTunes accounts on one MacBook Pro in order to manage the wife's iPhone and my iPhone (with separate info on each of course) ? Can this be done? A little step by step would be greatly appreciated; just short step by step though, I can follow fairly well.
Kindest Regards,
Phil T.

You would each need to use your own user account on the Mac, you can do this at system preferences > users & groups.

I have two pnones on my account...my iPhone 4 and my wife's crappy old Samsung. I pre-ordered an iPhone 4S and plan to give my iPhone 4 to my wife and I will use the new 4S. How do I switch the 4 to her number once I make the switch to a new 4S?

I have two pnones on my account...my iPhone 4 and my wife's crappy old Samsung. I pre-ordered an iPhone 4S and plan to give my iPhone 4 to my wife and I will use the new 4S. How do I switch the 4 to her number once I make the switch to a new 4S?

Just call yur provider and they will set it up with you.
This is what I do, when I get a new iphone and give mine to my wife.

HT2731 how can i sync my Apple ID to my iTunes sign-in? I have an old ID showing up in my iTunes sign-in window and cannot get rid of it to show my current Apple ID. I don't have the old password to the old ID in order to "manage" my account.

how can I sync my Apple ID to my iTunes store sign-in window? An old ID keeps showing in the iTunes sign-in window and I cannot get rid of it to show my current Apple ID. I don't have the password for the old ID in order to "manage" my account and make changes. Help. Thanks.

Did you create a new account or did you update your existing account with a new email address ? You can tap on the id in Settings > iTunes & App Stpre and sign out of it and you can then sign with the new/updated account.
If you did create a new account then your existing content will remain tied to your old account, so only that old account will be able to redownload that content and/or download updates to its apps. If you can't remember the password for it then you can try getting it reset via this page : http://iforgot.apple.com

How can I find out the date of a movie I am trying to pre-order if the date is not available/showing in the "manage pre-order" section?

How can I find out the date of a movie I am trying to pre-order if the date is not available/showing in the "manage pre-order" section?

Thanks so much for your reply King_Penguin. No, sadly there is not indication of the expected release date on the film, it's no where to be found. I have also tried to look in other places online, but no luck. I guess your latter statement jives more with my situation, that being the studio/rights-holder hasn't feel inclined to provide the date.

Cannot Pre order and charge to the account...ouch (bound to happen)

Will this put a hamper in peoples plans to pre order the iphone next week? Esp those paying full retail? Well not I, thats for sure.

I'm pretty sure as long as the amount is not over the amount you're allowed to bill to your account this wouldn't be a problem. Last August I purchased 2 blackberry storm 2's and billed them to my account without a problem at all. I think the total billed to my account by the time I billed the phones and accessories was around 550 or something like that. I have 5 lines on my account so I believe it's around 700 per billing cycle that I'm allowed to bill to my account. However, I had no intentions of billing the iphone to my account, but I would think it should work the same as any other phone if your account is able to be billed to I would see no reason they wouldn't let you bill the iphone to it. In fact I just ordered iphone accessories from Verizon about 15 minutes ago and did use the bill to my account option without a problem at all.
Johnita

I cancelled a pre-ordered book on my iTunes account, but in my iBooks it still says pre-ordered. How do I get it to not be pre-ordered on my iPhone?

I cancelled a pre-ordered book on my iTunes account, but in my iBooks it still says pre-ordered. The iTunes account is the same as the account on my phone. How do I get it to not be pre-ordered on my iPhone?

Thank you that has resolved it for me, how do I give you the Green tick to say you are a legend???

Apple Pre-order with FAN account

I've never pre-ordered a phone before but I want to with the new iPhone 4. I have a FAN account with AT&T and I want to know if I can still preorder with apple or must I go to the AT&T store? Thanks
Sam Stegall

I emailed AT&T about the same concern since I have a FAN account also. I was told that I could still pre order on the Apple website.

Where is the "Manage Pre-Orders" option?

Where is the "Manage Pre-Orders" option?

OK, so only if you have Pre-Orders you will see the option. I thought I have some but I guess I don't.
Thanks.

Pre order? account manager?

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