Pre-Order Bonus Code Was Invalid

I pre-ordered Thief for the PS4 back in February and received my code on 2/25/14. I realize it is now nine months later but when I went to use my code a couple weeks ago it said it was invalid or had already been used. I contacted PS support and they informed me the code had been used on 2/26/14 by someone that was not me. So either that person mistakenly put my code in, correctly guessed my code or was sent the exact same code as me. As I said, I realize this concerning a nine month old code but I am a very busy man and usually do not redeem my pre-order codes until I am able to play the game that the code is for. I would really appreciate a replacement code.

Hello Sub-Xero,
Thanks for your Thief pre-order.  Thanks too for being a My Best Buy member.  We appreciate your loyalty.  I'll be happy to review your purchase with you.
It definitely seems odd that your code would have been used a day after it was received.  I'm afraid I would have no way of knowing how that would have been possible.  I will review your order and send you a private message with additional information.
Best regards,
Mike|Social Media Specialist | Best Buy® Corporate
 Private Message

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