Pre-order film was £0.00

i just went on sky store and the new mission impossable film came up at £0.00, no where did it say any other costs. so i clicked it and its downloaded to my box, now after its downloaded the film is saying £13.99 charged once film released, also noticed via a friends box it dosnt say £0.00 it states £13.99 this is a copy from my sky account, does it mean i will get charged or not, Sky Store - Buy & KeepRIO4 Aug£0.00AVENGERS: AGE OF ULTRON PRE-ORDER(GBP13.99/EUR16.99)4 Aug£0.00MISSION: IMPOSSIBLE - ROGUE NATION PRE-ORDER(GBP13.99/EUR16.99)4 Aug£0.00Total£0.00

I did the same thing, absolutely no where did it have a price other than £0.00 so I took the chance and purchased avengers and mission impossible, I also did the same for Rio as that was free too, so I received Rio in the post with a receipt saying £0.00, but I also got 2 separate letters saying thank you for pre ordering said movies and that when the titles are released I will be charged £13.99, so that clears it up there will be a full charge, so I suggest if you don't want the movies then get in contact with sky store and cancel them.

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Hello Jonagolds
Your purchase should show up as something that you could download again. Check out the article below on how to do that across all devices and in iTunes. If that is not the case and you do not see it, then report the issue to the iTunes Store for further assistance.
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http://support.apple.com/kb/HT2519
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I recently got off the phone with a Best Buy representative and wanted to confirm what was said is true. I was late on jumping on the order ship for Shadow of Mordor. I was planning on pre-ordering, but was waiting for confirmation on which is the "better" version (PS4 vs Xbox One, resolutiongate continues!). As a result, I didn't "pre-order" and ordered it today.
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I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get

I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get my music and don't even see available downloads in the iTunes Store

Check this link, http://www.apple.com/support/itunes/ and go to the contact page.
Sorry, here you go https://ssl.apple.com/emea/support/itunes/contact.html
Message was edited by: ChrisJ4203

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AndreaS_VZW
Follow us on Twitter @VZWSupport

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View, cancel, or see the expected release dates for pending pre-orders: Choose Store > View My Apple ID, and click Manage Pre-orders.
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Pre-order film was £0.00

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