Pre-Order Not Downloading.

I'm getting very upset. I preordered Drake's NWTS album and it isn't downloading. I read ALL of the directions on preorder which is simply pressing a button , so don't get an "Apple specialist" to give me a link to a common sense page. I've downloaded plenty of albums and songs before from the iTunes store. I've been refreshing the Nothing Was The Same page on iTunes every hour to see if I could download it but no luck. It's saying that I purchased but still isn't downloading. I refuse to pay $13.99 again. I really need some helpful advice and not a nonchalant reply with a link that doesn't help.

I'm having the SAME issue....I'm never going to preorder again....I click on the link and NOTHING. I can't download nor will it let me repurchase

Similar Messages

  • Pre-Orders Not Downloading?

    So last night I pre-ordered the American Idol finale performances. I don't have any e-mails with a receipt for these purchases, and they haven't been downloaded to my iTunes. They are now available for purchase and download, but I'm afraid if I do that then I might end up paying double for these songs. Do I need to wait longer, or did the pro-order not go through?

    If you're sure the preorder has been released, try following these steps to fulfill your preorder and then download your album:
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    2) On the Apple Account Information page, click the Manage Pre-orders button on the right. Then choose to buy (fulfill) and download the album.
    Hope that helps!

  • Pre order not downloaded and says i never purchased it

    i pre ordered ed sheeran's album x a few days before it was supposed to be released and each day there was supposed to be a song from that album released so i got one song and i waited and waited for the next songs but none came so i went back to the store and it said that i never purchased the album

    I figured it out. I just sent it as a gift to myself

  • HT201272 My iTunes pre order want download, error 5002

    My iTunes pre order want download, error 5002

    Hey Alexis206,
    Welcome to Apple Support Communities! I found this featured discussion, looks like someone else had that same error message in iTunes and the following steps helped them:
    iTunes Store Error message 5002
    https://discussions.apple.com/thread/4852016
    This alert is often the result of an issue with verifying your billing.
    Quit iTunes.
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    Test the issue.
    If it persists, sign in to store.apple.com using your iTunes account.
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  • Itunes Movie pre-orders - NOT WORKING

    I purchased SALT via Pre-order. I was finally able to get it to download, but was charged the full price and not the pre-order price. I also pre-ordered Resident Evil and the links do not work to download my order.
    I am able to log into the store and down load other items, so it is not an issue with my account, connection, login, or permissions on my mac.
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    I was having the same problem and only just now I went into iTunes, then the iTunes Store and selected 'Account' in the Quick Links menu on the right-hand side, it popped up and asked me to re-login, so I did and low and behold I got a pop-up message stating that I had pre-orders ready for download and if I wished to download them now to click "Ok", so I did and my stalled pre-orders came to life and started downloading... wish Apple could improve on this but now I'm happier they're downloading

  • HT5622 my pre-order wont download

    when i go on itunes tore to the album it just says purchased and it won't show up in my downloads.

    If you have not done so already, look under the Store menu in iTunes for the "Check for available downloads" command and select that. You may find the item(s) there to be downloaded. If not, check the Purchases area of the iTunes Store and you may be able to download the pre-order there:
    http://support.apple.com/kb/ht2519
    If not, go here:
    http://www.apple.com/emea/support/itunes/contact.html
    to report the issue to the iTunes Store.
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  • Taylor Swift 1989 Album Pre-order Not Working

    I pre-ordered the 1989 (Deluxe) album by Taylor Swift last month and all the available tracks were downloaded automatically into my iPhone except for "Welcome To New York". It has been 2 days since the track was made available in the iTunes store but when I clicked the album tab, it still remained "Pre-Ordered". In the iTunes Store Charts, the track's tab is "$1.28". What should I do?

    Is there any reason to not just complete the album?

  • Why can't I get my pre order to download on my iphone?

    I downloaded some pre ordered music to my mac this morning but I cannot get the music to show up in my purchased items on my iphone so I can download it there also. I'm at work and cannot sync my phone with my work computer so I would like to redownload the music directly to my iphone. The account is the same so why can't I see the music in recent purchases? Any help would be greatly appreciated!

    I have same problem....I get 'paused message not enough memory'.  .deleted stuff  have plenty of memory..still getting message.  Searching for suggestion???

  • RHCP pre-order not available

    I have spent all day figuring out who can make trips to see the RHCP concert. This has involved co-ordination of vacation and personal plans of four people. Finally I got it done. I go to the front page of either the iTunes website or the iTunes store. The offer is all over it. I go to the pre-order, click it, and it tells me the item is no longer available.
    I am incredibly annoyed at the moment. The site continues to encourage me to buy yet won't let me. I called Apple and they tell me no-one can help at this time. No-one works in iTunes music store sales and tech support is closed.
    If this is not resolved I am going to have to apologise to all the people involved for all the time wasted, and I will never buy from iTunes store again.

    well its not your fault. dont worry about it, cause even if you DID pre-order it, there was no way you were getting your codes yet. Just read that like 450-post (currently) thread on not getting the codes. I got mine... but apparently I was lucky. Plus, there's a bunch of problems with just getting the album to download period. I FINALLY figured out how to do it but it was goofing up before, and I dunno if the way I did would work for everyone. Anyway, just go out and buy the hardcase cd from the store. Same price, but better cause it's not a scam. You actually get what you pay for. Apple really screwed this one up...

  • Pre-order wont download

    i pre-ordered an album but its not letting me download it. it says ive bought it but it wont let me download. after awhile an alert will come up saying "Your pre-order is ready to download" i click yes and then an alert comes up says "insignificant amount remaining" even though i already bought it. its extreamly frustrating because i pre-ordered it to get it right away and i would have been faster if i just bought it without pre-ordering. i have spent over three hours of my time trying everything; looking on all the support websites and links. it is now beyond frustrating that i now have to wait a number of days/weeks who knows. i cant even buy it again. it says on all the songs "purchased" but its like see through. please help it will be appreicated.

    Wow, and to think that I was the ONLY one who is currently experiencing this problem. It seems that we ALL are....well, those of us that pre-ordered Tamar Braxton's new album this is happening to. I've restarted itunes, reinstalled, went to the quick "purchased" link and to no avail. Just kept saying that it's "Purchased" but got nothing. I even looked in my account history and it's not there  BUT IS there in my Pre-orders (my only other recent purchase was "Rebellious Soul" by K. Michelle). Took a page out of your book and tried to cancel the Pre-Order to by the album normal but it won't even give me the option to buy it as well. The "Purchased" box is "grayed out". Never got the email notice about the preorder or anything. I don't recall anything of this nature happening before. Just like you all, I want this fixed as well. Seems we have a lot angry "Tamartians" here, Apple...fix it
    Message was edited by: ObsidianX2012

  • HT1711 why doesn't my itunes pre-order album download?

    I pre-ordered Marc Anthony new Album and I can't seem to have it download.

    Hello dalmasi,
    I am sure you are eager to listen to Marc Anthony's new album.  I recommend first trying to check for available downloads by going to Store > Check for Available Downloads from the iTunes menu.
    If the album is still not downloading, I recommend trying to download it from your list of purchases.  As long as you are signed in with the same Apple ID you used to purchase the songs, you will not be charged for the songs. You can find the steps to do this under the section titled "Apps, Books, Music, Movies, or TV shows on iOS" in the following article:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    If you are still not able to download the new album, I recommend reporting this issue:
    To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
    Find the email receipt for your purchase.
    Click Report a Problem under the app that is having the issue.
    When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
    Click Report a Problem next to the item you are having an issue with.
    From the Choose Problem dropdown menu, choose the appropriate issue.
    Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
    Click Submit to have your issue reviewed.
    You can find the full article here:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Pre-order Musc download

    My iPOD touch shows that I purchased an album but it was never downloaded.  It was a pre-order that was deleted by mistake.  However, I was already charged on my credit card.  How can I download the album?

    Hello JLEY2,
    I am sure you are eager to download and listen to the new album you purchased.  I have a few suggestions to get the album downloaded to your iPod touch.
    First, I recommend checking to see if the download was interrupted.  You can use the steps in this article:
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/HT1725
    If the album does not download after following the steps in that article, I recommend trying to download the album from the list of past purchases.  As long as you are signed in with the same Apple ID you used to purchase the album, you will not be charged again.
    Download past purchases
    http://support.apple.com/kb/ht2519
    If you are still not able to download the album, I recommend reporting this issue to the iTunes Store:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Pre-order wont download now that it is available

    I preordered an album that became available today, but it won't download and I haven't recieved an email saying that it is available. When I sign in and go to the album it now says purchased instead of preordered but I am given no link to download the album. I tried cancelling the preorder, but to no avail. How do I download the album?

    Wow, and to think that I was the ONLY one who is currently experiencing this problem. It seems that we ALL are....well, those of us that pre-ordered Tamar Braxton's new album this is happening to. I've restarted itunes, reinstalled, went to the quick "purchased" link and to no avail. Just kept saying that it's "Purchased" but got nothing. I even looked in my account history and it's not there  BUT IS there in my Pre-orders (my only other recent purchase was "Rebellious Soul" by K. Michelle). Took a page out of your book and tried to cancel the Pre-Order to by the album normal but it won't even give me the option to buy it as well. The "Purchased" box is "grayed out". Never got the email notice about the preorder or anything. I don't recall anything of this nature happening before. Just like you all, I want this fixed as well. Seems we have a lot angry "Tamartians" here, Apple...fix it
    Message was edited by: ObsidianX2012

  • Depeche Mode Pre-Order Not Working

    My wife pre-ordered Playing the Angel quite some time ago, and it was supposed to come out today. Can anyone tell me why it won't download?

    It still shows up as a Pre-order in My Account. I could probably cancel the pre-order and just buy it right off the music store page but:
    1) Since the release has actually passed will cancelling the preorder really work at cancelling the charge? I don't want to be charged twice!
    2) What was the point of offering a pre-order if they were going to make the music available to everyone else first anyway? Sure, they offered a chance to buy tickets early but they are not coming to where I live. I figured, as a fan, I would show my support for Depeche Mode by pre-ordering and then get the music as soon as it was available. But I guess not....

  • Pre-order not available despite being released????

    I pre-ordered the new slipknot album via iTunes Plus yesterday (day before release). I got to download Psychosocial as it had already been released.
    It asked me if I wanted auto-download - I said yes...
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    'item you've requested not currently available'
    and download purchased songs doesn't work either...
    how do I get the pre-ordered version (which apparently had extra tracks - can't check now as it's gone!)... or do I just download the normal one?

    Open the iTunes app > More > Purchased > Music
    Check your Automatic Download settings here:
    Settings > iTunes & App Stores

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