Pre-Order single won't sort correctly once album downloads

I pre-ordered Ryan Adams "Easy Tiger" and got the single "Two" immediately downloaded. When I downloaded the rest of the album today, it did not re-download the single with the rest of the album. When I tried to fix the sorting issue by changing the info fields (album name, track number of X, etc) nothing worked. Itunes and my Ipod still put this song at the end of my album. This drives me nuts. Any help?

I'm having the exact same problem with the exact same album - Ryan Adams / Easy Tiger, and the single Two.
I have noticed that the album tracks are marked Explicit, while the single is not, but that's the only difference I can see.
Like jtrieb I've tried changing the album name and fixing the track number to be 2 of 12 to fit in with the rest, as well as sorting by track number and then album, to no avail. It insists on remaining at the bottom of the list.
Note that I'm not using iTunes for Windows (found this thread via search), but iTunes for Mac OS X.
PowerBook G4   Mac OS X (10.4.10)   iTunes 7.2 (34)

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