Pre ordered books not showing

I Can't view my pre ordered books in the store is any one else having this problem? Each time I click on my purchases when in the store the page comes up blank. I was supposed to have a book released 2 days ago but it hasn't downloaded, unfortunately I can't remember which book it was so I can't search for it

This can maybe help you:
http://support.apple.com/kb/TS1702
http://www.apple.com/support/ios/ibooks/

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Victory Can Be Pre-Ordered not showing in my purchase history

I pre-ordered Call of Duty: Advanced Warfare last week, for the Xbox One, but in my purchase history, it does not show the 500 point "Victory Can Be Pre-ordered" bonus A.K.A. the $10 reward certificate you would recieve for pre-ordering the game. I was curious why this is... I pre-ordered Sunset Overdrive, and the victory reward bonus shows for that game. Both were in the $10 pre-order reward section. Any help?

Hello Jeramiah,
It typically takes 15-20 days for base points and pre-order bonuses to post, so you won't necessarily see an entry for your Call of Duty: Advanced Warfare purchase quite yet. The points associated with the pre-order bonus certificate may also not appear as pending and instead simply be available for use at the end of that timeframe.
If you still haven't seen records of either the purchase or your pre-order bonus certiciate at the end of 20 days, let us know and we'd be glad to look into the situation on your behalf at that time.
Thank you for your patience and understanding, as well as for purchasing your copy of Call of Duty: Advanced Warfare with us!
Aaron|Social Media Specialist | Best Buy® Corporate
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HT1209 Pre-ordered albums not showing in "Purchases" after delivery

Hi
I recently purchased two albums on iTunes on my iPhone that were pre-ordered by a few days. On the release date I was duly notified and dowloaded them to my phone successfully.
Today I am trying to download them to my iMac but they don't appear in my "Purchases" list. Other items I have ordered which were not pre-orders are all there in the list OK.
Any suggestions?
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Anyone got any clues on this one? Guess I'll have to formally raise it wioth Apple support.
thx/Andy

No "Victory can be Pre-Order Bonus" not showing up?

I've pre-order quite a few games from your $10 in Rewards Points promo. I'm just writing to say that two games I pre-ordered and picked up have the base points applied but when I look at the details there is no mention of the 500 bonus points. The games are Halo Master Chief Collection (ordered on 8/12/2014) and Assassin's Creed Unity (05/05/2014). These were both placed on BestBuy.com. If you could give me some clarification on this issue, I'd appreciate it.
Thank you

Hello hollywoodhags,
I wouldn't worry just yet! It can take 15-20 days from the time of pickup or shipment for pre-order bonus certificates to post. The associated points may also never appear as pending, and instead simply be listed on BestBuy.com on/around the date you placed your order. If you don't see record of your bonus certificate after that 15-20 day window has passed, let us know and we'd be glad to look into the situation on your behalf at that time.
Thanks for your patience and understanding, as well as for purchasing your copies of Halo: the Master Chief Collection and Assassin's Creed: Unity with us!
Aaron|Social Media Specialist | Best Buy® Corporate
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Pre-Order Book stuck in downloading, book not in yet

I agreed to purchased a book on a pre-order basis. Now when I go into my libray it is hung up trying to download this book that is not yet available. I have tried fully shutting down the ipad, but no luck. Also tried to buy a new book that is available, but that is not downloading and library is still hung up on the pre order book not yet available.
Any help would be appreciated!
Kim

Jeff,
Thanks for the reply. However, the knowbase article referred to in iTunes Store: How to delete a downloading purchase on iOS seems to refer to an earlier version of the iTunes app than I have with iOS 8.0.2. My iTunes app has neither a More button in bottom nav bar, nor any options to display a Downloads list.
iBooks does display The Innovators book in its Books list, with a downloading icon (circle with pause button inside) showing status of this book. The progress indicator in this icon (solid line progressing around the circle) is stuck at the very beginning of the download operation, and hangs there forever. I cannot use the Select button to select this book (to move or delete it); the Select button displays a radio button in front of each item, allowing a group of books to be selected for a Move or Delete operation. But The Innovators book's radio button cannot be toggled (presumably because the book is still downloading).
As I indicated in my original message, I can use iTunes on Mac to remove the book from the iPad as part of its Sync/Backup operations. While this removal appears to work, the book reappears in the Books list on the iPad shortly after the Sync operation completes. Again, I presume this is because the book still exists in the download list on the iPad.
Any other thoughts on how to proceed?
Gary

Pre-order items not automatically downloading on my ipad

Pre-ordered book not downloading.

I am having the same issue. I pre-ordered a book (I can see the pre-order in my Purchased History) and I did not get an email and it did not auto download but when I go to the store, I can buy it.

I cancelled a pre-ordered book on my iTunes account, but in my iBooks it still says pre-ordered. How do I get it to not be pre-ordered on my iPhone?

I cancelled a pre-ordered book on my iTunes account, but in my iBooks it still says pre-ordered. The iTunes account is the same as the account on my phone. How do I get it to not be pre-ordered on my iPhone?

Thank you that has resolved it for me, how do I give you the Green tick to say you are a legend???

Upon notification that a pre-ordered book was ready for download by clicking on a link, the book failed to download. The link sent me back to the store. How can I activate the download?

I pre-ordered a book. I was notified it was ready for download. When I clicked on the link to download it failed to download. Instead, it took me to the store.
How do I get my pre-ordered book without paying twice?

Hello Jonagolds
Your purchase should show up as something that you could download again. Check out the article below on how to do that across all devices and in iTunes. If that is not the case and you do not see it, then report the issue to the iTunes Store for further assistance.
Download past purchases
http://support.apple.com/kb/HT2519
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

Two Pre-order books at same time

I had two pre-order books that were released today. Neither one of them has actually downloaded in my library. They are both sitting in the 'Books' Shelf. They have the bar on the bottom of the book that pops up when you first download something. Usually when a pre-order book comes through they ask for my password right when I open up the app. It hasn't asked me for my password. If I go to my purchases in iBooks it just says downloading but neither of them are downloading. It will not let me hit Edit and then delete them and go back and re-download them. I went and bought another book thinking maybe it would push through the purchases but it hasn't done anything.
any ideas or help?!?

Hi kevans426!
You should try power cycling your device to see if the issue persists, but if it does, you may need to report an issue with this purchase using the steps located in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Sales Order does not show up at the resource level.

Hi guys,
I have a flour mill of having 4 processs (resources)
1). Tempering (cleaning).
2). Milling.
3). Blending.
4). Packing.
I have two identical sales order. One has been through all the process (resources) and showed in the DS Planning board but, other one has not shown up there. It happens to me couple of times that such sales order do not show up at the resource level. Where should I check and correct? Aslo which way can I follow up these missing sales order? and What shoud I do if this situation happens?
Thanks
Shaan.
Edited by: Shaan313 on Sep 27, 2011 8:22 PM

313,
https://service.sap.com/sap/support/notes/1406120
Since you asked the question, I can assume that you don't have an "S" number. speak to the person in your company who administers your SAP Service Marketplace account (this is usually someone on your Basis team), who can obtain one for you.
Or, you can try on your own. A few stars have to be in alignment for the second method to work.
https://service.sap.com/request-user
Best Regards,
DB49

If you are on a EDGE plan, can you pre order the Note 4 or do you have to actually go to the store to get the Note 4?

Im on a EDGE plan with my S5, i want to pre order the Note 4 but doesnt seem like i can via the website, do i need to go into the store once the phone is released to EDGE up to the new Note 4?

you can pre order the note 4 if your on edge, however you will need to pay whatever you need to pay to get you to edge up eligibilty

In downloading my Events from iPhoto on my Mac to my iPad Air, the Events arrive in the proper order but not showing the Key Photo. At the same time, the Events arrive in iPhoto on the iPad in totally random order but showing the Key Photo.Why?

In downloading my Events from iPhoto on my Mac to my Ipad Air, the Events arrive in Photos in the correct order but not showing the Key photo. At the same time, the Events arrive in iPhoto in a totally random order but with the Key phto showing. Why? of course and is there a way to shift the order in Iphoto and get a Key photo in Photos?

HHi, thank you for the reply. I have checked my iPad and iPhone and neither has iCloud Photo Library (Beta) enabled. Turned off in both. Photostream is turned on.
i tried to sort it out by dragging all the photos to Events on the Mac and then deleting them from iCloud - (left hand side of iPhoto under the section 'Shared'). the photos now show up in Events. I did force quit but the issue remains. The message reads ' photos are bing imported to the library. Please wait for import to complete.'
i can't empty iPhoto trash either. The message read "Delete error. Please wait for import to complete.'
WHen I was moving the photos to the Events I always had a message about duplicates - to the effect that the photos already existed, did I want to import them? I clicked on Yes, import all duplicates. But when it showed the images - duplicates side by side - one showed the photo and the other was blank.
I really don't know what to do! And I don't know how to handle my iOS devices. Is it to do with the large number of photos? Any help, advice appreciated.

Books not showing up in iTunes HomeSharing.

I have an odd problem. I am sharing my iTunes library from my iMac on the local network (ran through an Airport Extreme). On my girlfriend's MacBook Pro, the iTunes library shows up nicely, and shows/plays Music, Films, Podcasts etc... EXCEPT... Books.
That is to say, the Books category is showing up in the list of the Shared Library on the MacBook Pro, but it is empty, while I have a dozens of books and PDF's in that library. As mentioned, Musics, Films and everything else that is supposed to be shared shows up as it should, and plays.
Both Macs are running OS X 10.6.8 and the latest version of iTunes, 10.4.
Naturally, Books are ticked in the Sharing tab of the Preference tab of the iMac iTunes library.
I can't for the life of me figure this one out. Any thoughts anyone?

I am having the exact same issue, but running my shared media folder on a Mac Pro Lion Server. On that computer everything works fine. Neither our Lion iMac nor brand new MacBook Air see any books in the shared iTunes Media folder. They see and can access everything else. Books are a mix of epubs and pdfs. Prior to tonight's 10.4.1 update, the books list was at least visible on my older MacBook Pro running 10.6.8. Now that has stopped working. Installing 104.1 did nothing to fix books not showing up in the shared library on the Lion Macs.

HT4059 How can I cancel a pre-ordered book? Thanks.

Can anyone instruct me on how to cancel a pre-ordered book?
Thanks

If you wish to cancel a pre-order, simply swipe from left to right across the title, tap Delete, then tap OK on the confirmation screen.

HT203433 Itunes tells me my pre-ordered book is ready to download and never does...

So every time I download a new app from my iPhone 4s, a popup comes and tells me my pre-ordered book 'such wicked intent' is ready for download, and then asks if I'd like to download it now. So I always tap 'yes'.
However, no matter if I'm on 4g or my own internet at home, I always get a message that says "cannot connect to iTunes store, and the book never downloads.
What more is that when I search on the iTunese store from my computer, the book isn't in 'recently purchased' or anything, so it seems I can't download the book again with out REpaying for it.
How can this be fixed?

There are a few options... but start here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Pre ordered books not showing

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