Pre-orders Charged to Creditcard but not able to download

I have had a pre-order that was available yesterday. Apparently I am not able to download because Itunes is telling that the Itunes store is currently not available, please try again later. Normal downloads are working fine!
PowerMac G5   Mac OS X (10.4.8)  

I had the same problem with my season pass to The Office. I sent an e-mail to Apple's ITS customer support group, and eventually received credit for the purchase. It took several e-mails back and forth, and they had to change my password in order to get into my account, but they did admit to having a problem on their end. I hope they fix this soon, so I can download episodes of The Office again. The ITS customer support page is at...
http://www.apple.com/support/itunes/store/connect/
Good luck!
G5   Mac OS X (10.3.9)   iTunes 7.0.1

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