Pre-owned iPhone

I have just purchased a pre-owned iPhone. The previous user did not reset or restore the phone. In order to rename the phone to sink with iTunes I think I need to restore all settings and start from scratch. I have inserted a new SIM card and registered with iTunes to activate the phone and I can send and receive calls, but the previous owners name still comes up in the settings>>general>>about.
Q1. Is there a way to keep the current music loaded on the phone that has been bought and paid for?

Hi dave990,
It sounds like you synced the iPhone then restored and recovered from backup. To setup the iPhone like new, just restore and choose setup as a new iPhone instead of recover from backup.
http://docs.info.apple.com/article.html?artnum=305744
Jason

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