Pre Plus randomly erasing phone numbers

My Palm Pre Plus is randomly erasing phone numbers since I received it last Thursday.  I suspect it has something to do with Synergy's syncing to my various accounts.
Example situation:  Yesterday morning a friend texted me to see if I wanted to meet at a coffee shop.  I told him yes, and we went and had coffee.
This morning, I went to text the same friend, only to find that his phone number was no longer listed under his contact profile.  My only messaging option was through Google Talk (which I don't think counts) - even though my txt's from yesterday were still listed, had the little SMS marker - AND his phone number - next to them, in small grey font.  But with no phone number, there was no SMS option.
I tried chatting with a Palm support person before leaving for coffee yesterday, who at first didn't believe that I had upgraded my phone to 1.4.  They hadn't gotten the memo of its release yet.  The situation was dropped with the hope that 1.4 had fixed the problem.  It hasn't. 
What's the deal here?
Also - I continue to have that infamous double type or missing letter problem with the keyboard.
In addition - does anyone else find it incredibly silly that virtually my entire contact list is impermanent?  In other words, half of the information relies solely on my contacts maintaining their Facebook profiles and including their phone number and such.  If a person's phone number has been pulled into my contacts from Facebook, and they decide to erase their Facebook account - boom - I no longer have their phone number.  I suppose I could enter a duplicate phone number entry - but who has time?  And with the above issue, how do I know it will even stay there?

I have my Google account as my default profile, however most of my contacts were pulled in from Facebook and I manually entered phone numbers when necessary from my old Centro.  I re-entered my friend's phone number and it has stuck around since last weekend, so hopefully as the other user above mentioned, it's just one of those things that happens early on and then sorts itself out.
I did a bit of testing today, to see how my phone was syncing to my google account, which was syncing back to Address Book on my Mac.  If I delete a contact on my phone, or any part of a contact's information, it is erased from my google contacts on the next sync, and thus my Mac's address book on the computer's next sync.  So now, all this information seems tied to me keeping my phone up to date.  I wish it was just additive, not destructive.
I'm still somewhat upset over the apparent fact that my accounts are impermanent.  I don't like the idea that I have no permanent record of a contact.  If a friend is being pulled into my contacts from Facebook, and she has no other account associated with me, it seems that their existence in my address book is dependent on them maintaining their Facebook profile.  I have no way to "lock it in" as it were.  It doesn't seem that facebook-only contacts added into my Google contacts either.  It's all a bit confusing.
I will have Verizon look into the keyboard issue.

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