Pre Plus was all and more...

I have wanted a Pre since I saw it from Sprint. I even considered canceling one of our lines, letting another family member have mine so that I could go to Sprint.
So, when I heard that Verizon was going to be getting it, I was thrilled. I always look into customer product reviews before I get anything. And, I was really surprised to see all the negative ones. It made me a little apprehensive.
When our account was still Alltel, I had bought my very first smartphone, a Motorola Q10. I loved it. But, when the official change to Verizon happened...it didn't work properly anymore. Verizon replaced it, but as we all know-you get the phone one step below. I ended up with an HTC Ozone. Hated every minute of it. I would lose text messages that were saved if the phone got "confused", pictures would go **bleep**...there was even one night I was talking to a friend through text....everyone in my contacts that had a smartphone got all the messages! The other day, I had it plugged in for charging...it caught on fire! I had always heard that cell phones could do. But, I have never seen it, or had met anyone that it happened to.
I got online, and got myself a Palm Pre Plus. Hoping against hope that all the negative reviews were just from Verizon haters who would let it be known to all who asked, and didn't, that the phone sucked. (Not being a big Verizon fan because of all the crap that happened with the Alltel buy-out...I normally made my presence known at the store!)
I knew the battery wouldn't last long...it doesn't. LoL! But, other than that....I am so in love with this phone. I think it's a phone that comes from a company that takes pride in giving consumers the best they have to offer. And they make them to stand the time. I have several chronic medical conditions. Epilepsy, fibro, and Celiac. One thing that I love about Palm is that they joined up with Celiac.com to have an app that translates what Celiac is, and what kinds of food I HAVE to avoid to keep my body from attacking itself. Considering most people don't know what Celiac is, I was EXTREMELY surprised and happy to see that.
I was a little worried with the touch screen, because I have heard that a lot of touch screens can get cracked or messed up easy...and leaves you with a phone that won't work properly. But, after getting the phone, it took me all of 20 minutes to realize that a touch screen was just what I needed. Because of my medical conditions, I have slight tremors-some from meds, others because of the actual condition itself. Since me hands don't always stay steady enough to work a keyboard for every action that I do, I was limited in my use of previous phones. Having the majority of the uses on this phone controlled by touch screen has made all the difference in the world!
I am so thankful that I didn't let the negative reviews keep me from getting the Pre Plus. I would highly recommend it to anyone who asks. I would also recommend that they get a second battery. LoL!

iphonejunkie3 wrote:
Great review. Coming from an active iPhone user who has experienced some less than satisfying alternatives to the iPhone, I think you are right-on regarding the Pre Plus. In fact, I am in the process of switching from Storm to a Pre Plus in the next couple of days.
Hold off for a while, Pickup the Pre2, Better Hardware, 1ghz and glass screen, but same form factor.

Similar Messages

Hi I got an email from itunes saying that my pre order was ready and when I click on the link from my ipad it takes me to the itunes store app and then it doesn't do anything help with this please.

Hi I got an email from itunes saying that my pre order was ready and when I click on the link from my ipad it takes me to the itunes store app and then it doesn't do anything help with this please .
<Link Edited By Host>

Thanks for your advice, I went to the apple shop today for a face to face meeting with a tech and he checked everything and could not figure out why I was having this problem so we decided to give up on that account and create a whole new one for me using a different email address.
Now I can download apps on both my iPhone and ipad2.
If anyone is reading this in Brisbane Australia go to the Chermside apple shop and ask for Wade. He was fantastic!
Jan

Pre Plus won't sync more than latest 3 months from Google Calendar. Need help.

[previously posted in WebOS Software section, but I now think that might have been the wrong place; only one reply; no answers]
I was a very happy owner of my new Pre Plus until I tried to sync my multi-year Google Calendar to my PP, when only the last three months of my GC data would sync to my PP.
Some higher level Palm techs and I spent quite a lot of time on the phone, trouble shooting and testing. Ulltimately, we were unable to solve the problem. The last tech I spoke with acknowledged that currently there are performance problems with the PP if a lot of GC data is downloaded. Apparently Palm has decided (for now) to prevent us new PP owners from choking our PP's performance by limiting our initial downloads to only the most recent three months of GC data. I was told that Palm is working on this problem and it probably would be fixed with the next update.
I've searched the forum and didn't see any other mention of this problem. Any one else experiencing this problem?
*** My questions: Can someone at Palm tell me (1) Is this is a problem that is being worked on by Palm/Verizon? (2) If so, should be fixed soon? (I only have about 10 days left in my 30 day trial of the PP at Verizon. If I can't have all of my GC data on my phone I will have to turn it back in before the trial period ends.) (3) Can you suggest some other trouble shooting I could try? (4) Can you suggest a workaround?
(I can provide a somewhat comprehensive list of the trouble shooting already tried and my Service Request Number, if needed.)

The time period for syncing calendar events is a setting.
Go into Settings; Mail, Contacts, Calendars.
Scroll down to you get to Calendars. Where it says Sync, you have an option to change how long you want to sync.
The Default is Events 1 Month Back, but you can choose All Events.

I have a new Palm Pre Plus - can I have more than one Google G-Mail Account on the phone?

I have a general G-Mail account and it has started getting too busy with advertisements etc. I'm thinking about changing to a different e-mail address but don't know what yet.
I have an old Palm Centro I used to Synch with my laptop. Now I need to do this with G-Mail. So I created a unique g-mail account that would only contain my calendar and contact information - i called it "palm.last name" - made sense to me.
When I try to add it to my Palm Pre Plus I am unable to sign in. I'm wondering if you are limited to the number of Gmail e-mail accounts you can have on the phone. If i can only have 1 then I don't want my e-mail to be "palm.last name" and give that out to people - that would not make sense to them.
I already have a Yahoo Account and I'm thinking about another Yahoo Account to keep some e-mails and instant messages separate from my personal Yahoo. If I cannot add more than 1 account, this is going to be a problem.
Thank you for any assistance you can provide.

Hi, and welcome to the Palm Support Community.
You should be able to add your second Gmail account without any problem...I have two Gmail accounts on my Pre and have no difficulties.
When you say you are unable to "sign in", I assume you mean you are unable to sync the email and calendar on your new account? Double-checking your user name and password are the only things that come to mind.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Help with Pre Plus turning off and not restarting

I've had my Pre Plus since 2010 without issues until I went to Arizona in April. It turned off by itself and it's never been the same since. I think I've got the cause narrowed down to either overheating and/or prolonged phone/web use. It's warmer now in Portland and the phone turns off more frequently. It's happened every day since April.
The frustrating part is that it won't restart until it cools off. So, if I'm at home, I put it in the freezer to get it restarted faster.
Sometimes, I get the palm/rom message but going through that process hasn't helped.
Also, this happens with the original battery and the extended battery.
Does anyone have a fix or recommendation for this? Thanks!
Post relates to: Pre Plus p100una (AT&T)

Two things to try; most likely you phone actually has an issue and you need to set up at appointment at your nearest apple store ot have it fixed (apple.com/retail) pick whatever store is closest.
However; windows computers often "attack" ipods or iphones thinking they are a virus. You may want to turn off your virus protection and plug the phone in again and try restoring it without any virus stuff on.
However, it sounds as long it's not a software issue but a hardware one and restore won't fix that.

Palm Pre Plus turned off and it doesn't turn back on

OK yesterday I was using my phone and I left it lying on my bed, 5 minutes later I try and use it and it's like turned off, it doesn't turn back on, I know the battery isn't dead because the battery was at 70 %, I didn't drop any liquids on it and when I called it, it's like its turned off but I can't turn it back on and I can't charge it either and I know it's not disconnected so I don't know what the problem is so any help would be nice and I'm new to this community so I don't know if this is the right section to post this but again help me out please
PS I've only dropped it once and that drop wasn't enough to break it or anything
Post relates to: Pre Plus p101vzw (Verizon)

Hello lafan and welcome to the forums,
I'm sorry your having this issue. You could try holding the power button down and switching the ringer switch back and forth 3 times.
If this doesn't work, you could also try pulling the battery and re-seting it to see if the device powers back up.
If this does not work, I would suggest replacing the battery, possibly the device.
Let us know if this helps..
Thanks,
Colapop

Palm Pre Plus hotspot won't turn on

All of a sudden this morning I got the message that the "sharing service" is not activated, contact service. It's been working fine for months. Anyone else?

MissingPalm wrote:
Yes, my free wifi hotspot also stopped working. I'm 1 year into a 2-year contract. My Pre plus was broken, cracked screen, and was replaced by Assurian. First with another Pre plus, but that replacement could not reliably place outgoing calls and it was replaced with a Pre 2. Now the wifi hotspot does not work. I called Verizon and they diagnosed the problem. The free wifi hotspot promotion was only for the Pre plus not the Pre 2. The Verizon tech agreed that this was not fair to drop the service. He noted that the fix would require some administrative procedure that might take some days. It's been some weeks and the wifihptspot still doesn't work. How should I proceed.
Call customer service

Palm Pre Plus (Verizon) won't connect to Exchange Server

I have been on the phone for 3 days (purchased the Pre from Verizon the day it came out) and have been unable to connect to my companys email server. I have had a Palm Treo 755 for yrs, and have always gotten my email to that. After days of speaking with Palm reps, I am being told that NO Verizon Pre is able to connect to a corp exchange server at this time. I am quite upset by this, since after listening to a Palm Reps advice, I had an IT person make sure our server was up to date, we had the correct certificates, etc. This of course took hours to complete, and the IT person's time is not cheap. So afte spending all that time and money dealing with this, I was told today by a supervisor at Palm that NOBODY on Verizons network is able to connect to their corp email server, and that it was an issue that is being looked into.
I searched the forums, and found lots of issues of this with Sprint service, but didn't find any with Verizon. Anybody else out there on Verizon and unable to connect? Or maybe the better question is, Does anybody out there have a Pre Plus with Verizon and IS able to connect to their Exchange (EAS) server?
Post relates to: Pre Plus p101vzw (Verizon)
This question was solved.
View Solution.

Correction to my last message. After doing a reset on my phone, and updating our server, I was able to connect to my email. Thank you for your comments to update to SP2. Overall, I am still very upset about the over the phone support Palm provided. Like I mentioned before, I brought up the SP1 vs SP2 option multiple times over the phone, and I was told each time that was not the issue. Even my IT guy fought me, a little, on doing that update since he had heard the same information as I did from the Palm reps on the phone. After creating an account on here, and PDAguy pointing me to the long thread about people with a similar problem, I showed this to our IT guy and he happily updated our server to SP2.
I am happy to get this issue resolved, but still feel Palm mislead me along the way, probably costing me over $400 in IT support, my wasted time, and traveling to a Verizon store to exchange a perfectly good phone and having me trying different options that did not need to be done. I made 3 different calls to Palm (along with my IT guy who was paid by the hour) and each call lasted about 1 to 1-1/2 hrs. Most of the time being on hold while the rep "research" my question. Even had a rep over the phone lie to me, and tell me he was able to connect to our server (using my info) with a Pre that he had with him. He then told me I had a faulty phone, and I was directed to go back to Verizon to switch the phone out. After I had switched the phone out, and it of course still did not work, I was then told by another Palm rep, and his supervisor that this was a know issue and that NOBODY with Verizon was able to connect to an Exchange server (with a Pre) due to a software issue on the phone. I had a rebate from Verizon to get this phone for $149, but with all my wasted time, the cost of my IT guy, and the lack of knowledge by the Palm reps, I think I probably own the most expensive Palm Pre Plus out there.
Message Edited by tjp2176 on 01-28-2010 08:03 PM

Pre Plus SMS & phone not working

I can not place or receive calls on my Pre plus. When I dial out it appears to be connecting and then the call drops stating that the network is busy. When I send a text message I receive an error message stating that the message failed to send. I had the same problem last week and called Verizon support they walked me through resetting the phone unsuccessfully. Since the pre plus was 19 months old I purchased another pre plus thinking it was an actual issue with the phone. I was able to activate it fine and have used it for 7 days with no problem but now I am having the same issue with the phone and text message. The data and the hot spot work wonderful...
Post relates to: Pre Plus p100ueu (SFR)

Hello JVM2nd, Welcome to the HP Support Community.
Is there a screen protector on the device by any chance?
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Help in Unlocking a Palm Pre Plus from AT&T!!

Hello,
I am new to the forum and also to how a phone is being unlocked.
I have just received my new Palm Pre Plus purchased from AT&T USA with our any commitment, it now turns out it is locked and as it is new without any profile.
As I am living in Thailand where the phone will be used, with a local SIM card and plan.
I have tried through Nextgen Server to unlock the phone with out success, so I need some help now.
Been able to boot into recovery mode and run the webOS doctor.
Now the problem is how do I run the activate-Bypass tool?
If I put in my local SIM card the phone ask for the net work pin code, which I believe I should get through the tool from Nextgen Server?
Hope some one can guide me step by step.
Thank you in advance.
Post relates to: Pre Plus p100una (AT&T)
This question was solved.
View Solution.

Since you are living in Thailand, IMO the EU unbranded Palm Pre 2 will be your best option there:
1. I'ts already unlocked.
2. You'll get access to the UMTS/HSDPA (3G) bands instead of just EDGE (2G).
3. webOS 2.x access
The ATT Pre Plus was meant to be used in the North America region. Just pop in the SIM card into the EU Pre2 and let her rip!
Due note that running the activate-Bypass tool will put your phone in a pure "dev-mode" so it will not have ability to access the Palm Profile, make phone calls, nor SMS, but WiFi data connection will be possible still. If you get the Pre 2, there will be no need to use that tool for you just dial #*DEVMODE# when its done booting up and it goes right into devmode, bypassing palm profile activation. Same limitations will apply there too in devmode.
If you have already ran the doctor, then open command (Windows) or terminal (Mac) and type this in when have downloaded the tool:
java -jar devicetool.jar
You will know if it worked if the device currently in recovery mode just starts booting up on its own and takes you to the desktop rather then profile setup.

My old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more inportantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

my old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more importantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account

You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
Have you seen this.
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.

I upgraded my iPad 2 (3G) to the new OS8 and I can no longer connect to 3G. All the settings on the iPad are correct. It just shows that it's searching for a signal. I'm in an area where my signal (pre OS8) was very good in strength. Please help!

I upgraded my iPad 2 (3G) to the new OS8 and I can no longer connect to 3G. All the settings on the iPad are correct. It just shows that it's searching for a signal. I'm in an area where my signal (pre OS8) was very good in strength. Please help!

Hello Jpahlphoto!
I'm sorry to learn about the issues mentioned in your post. Let's fix this for you OK?
Please restore your iPad and see if that does the trick. You'll find the steps here:
http://bit.ly/16hQAlr
Thanks,
ChristinaB_VZW
Follow us on Twitter @VZWSupport

HT4623 After updating, I've lost over half my Applications from Home screen, including Setting, Safari, Camera and more plus all original downloaded Apps. How do I get them back?

After updating my iPhone 4S with ios6, it seems I have lost over half the Applications from the Home Screen, including Settings, Safari, Camera, Photos and more plus all the original downloaded Applications. Can anyone help please?

The built in apps can't be deleted. If you want them reset back to their original arrangement on your screen, go to Settings>General>Reset>Reset Home Screen Layout. If your purchased apps are missing, either sync them back to your phone with iTunes or redownload them for free (see http://support.apple.com/kb/HT2519).

I have Lion, and I can't see my unread messages count in the dock, even after the preferences set up. I find the Lion Mail too complicated. Leopard was much easier and more simple to use. I only have one account& don't need all the rest. any suggestions

I have Lion, and I can't see my unread messages count in the dock, even after the preferences set up.
I find the Lion Mail too complicated. Leopard was much easier and more simple to use. I only have one account& don't need all the rest.
any suggestions?

weird.
It's so frustrating, I got my Mac Book 5 days ago and I'm already having a discussion in the forum.
Thank you so much for your prompt replies.
It's past midnight here so I'd better get some rest...
Good night captfred!

140063685933 this is the receipt no Apart of two purchase there all rest I never received was a problem with the system they couldn't be download and naw you are charging me Haw unprofessional is that and more than an hour can't find how to get to custom

140063685933 this is the receipt no
Apart of two purchase there all rest I never received was a problem with the system they couldn't be download and naw you are charging me
Haw unprofessional is that and more than an hour can't find how to get to customer service to correct the mistake
Just so fed up will never ever pitches anything waiting of time and money

Apple is not here. Apple does not answer questions here. There are only volunteer users here.
The charge to your credit card takes place before you download the app.
If you are having problems downloading the apps that you bought, you will need to explain the issue in detail if you wish someone to help you.

Pre Plus was all and more...

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