Pre-rec'd CD not recognized

I just got my Nano. While I was charging it, I had no problem having a CD recognized. Now, I'm on and have my iTunes account set-up, and I am all kinds of CD problems.
An audio CD is not recognized when I want to import. I think I have all Windows updates; I followed directions from Help t re-open iTunes, etc.
Another CD problem with burning CDs. the app tells me that the CD-R is not blank, even though is just out of the plastic wrap.

Yes - sorry I forgot to answer that.
When I manually try the GET CD TRACK NAMES the CDDB window briefly opens and seems to run properly. But nothing changes on the track list or cd name.
Also I am not getting any CD's visible at all anymore in itunes. I have to use RealPlayer to save a CD to my library then drag the folder to itunes to have it recognize it.
Weird!!

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